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no import /export option when i click libary

My laptop is getting a new hard drive but I want to save my bookmarks from Mozilla . i googled it but i have no import /export option when i click libary Thanks in adva… (read more)

My laptop is getting a new hard drive but I want to save my bookmarks from Mozilla . i googled it but i have no import /export option when i click libary Thanks in advance

Asked by gavdjohns 2 years ago

Answered by cor-el 2 years ago

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Dropdown menus aren't working

I've been through these pages, and have turned off the hardware acceleration, disabled the content blocker, disabled all plug-ins and extensions, opened Firefox in safe m… (read more)

I've been through these pages, and have turned off the hardware acceleration, disabled the content blocker, disabled all plug-ins and extensions, opened Firefox in safe mode, and am not running any themes, and STILL my drop down menus on webpages will not drop down. It's REALLY annoying. I'm running 83.0, on a new windows 10

Asked by Khat 1 year ago

Answered by Khat 1 year ago

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Issues with youtube

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am consta… (read more)

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Asked by Chris 2 years ago

Answered by AlkindiX 1 year ago

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It became so UNBEARABLE that I sadly MUST stop using Firefox; AND RIGHT NOW!

Hello As others have said recently, Firefox has become unusually greedy in RAM! I love Firefox and it's been my favorite browser for years and years. But there it becam… (read more)

Hello As others have said recently, Firefox has become unusually greedy in RAM!

I love Firefox and it's been my favorite browser for years and years. But there it became unmanageable for me!

I'm absolutely not going to spend money to add more RAM to my PC tower, which is only three years old, and otherwise performs perfectly well for my use with all my other apps. There is 8 GB of RAM in my PC, a fast model of RAM, very fast, and expensive. You have to stop, guys, and face the truth! There is a real problem and there is no point in denying it, and saying that it takes more than 8 GB on a PC at the end of 2020.

The CONCRETE result is that we are all going to change the browser we use, it's super sad, and it is happening NOW. I don't want to change, but I have no choice. It's kind of heartbreaking for me, believe me.

Asked by misterpascal 1 year ago

Answered by NoahSUMO 1 year ago

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Remembering trusted device

Good Day When I log into some secure sites and it sends me a verification code to enter and I enter it. I am then asked if I want to add this device to the trusted dev… (read more)

Good Day When I log into some secure sites and it sends me a verification code to enter and I enter it. I am then asked if I want to add this device to the trusted device list so that I won’t have to verify it anymore, I check off yes. The next time I go on the same site it once again asks me to verify. Is there something in the settings of Firefox that is not set up right so that these sites remember this device has been added to the trusted list? I have tried this on Microsoft edge and it works. But I prefer Firefox.

Asked by whawkes 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox wrong on blocking Deceptive site ahead

Looks like Firefox uses Google to decide which sites to block when using FF. I know how to turn it off and get around the block, but FF seems to be following the thinkin… (read more)

Looks like Firefox uses Google to decide which sites to block when using FF. I know how to turn it off and get around the block, but FF seems to be following the thinking of now allowing conservative Christian views on their browser by using Google. This may backfire and is not an open use of the internet as FF claims. The site being blocked is https://www.toddstarnes.com/.

You may not agree with him, but that doesn't mean blocking the site.

Asked by Jer 1 year ago

Answered by Wesley Branton 1 year ago

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Form input fields don't show in Firefox browser

Very often form input fields don't show up when using Firefox, both on Windows and Android. When that happens I have to visit the same website on Chrome or Edge to fill o… (read more)

Very often form input fields don't show up when using Firefox, both on Windows and Android. When that happens I have to visit the same website on Chrome or Edge to fill out forms. See these screenshots and link to illustrate the issue. Thanks for any advice.

https://www.specsavers.co.uk/book/richmond/personal-details

Asked by Paolo 1 year ago

Answered by TyDraniu 1 year ago

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More firefox tab crashes (and more BSOD instances as well)

Recently started having tab crashes again after fixing similar crashes about a month and a half ago. I mostly started noticing them after an Avast and Windows 10 update I… (read more)

Recently started having tab crashes again after fixing similar crashes about a month and a half ago. I mostly started noticing them after an Avast and Windows 10 update I did on the same day. I've had some blue screens as well since then. Most of the problems seem to occur at least once daily.

Firefox Crash Reports: bp-ed498fdb-fd9f-435f-a79c-0d4f30201214 bp-b0a3ae32-6fe1-41d7-8f38-31de90201212

So far I've tried: - Making sure my Nvidia drivers, OS, and Antivirus were up to date - Running a system file check which did find some corrupted files but claims to have repaired them.

Asked by Hikki 1 year ago

Answered by FredMcD 1 year ago

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Firefox seems to block some HTTPS sites in "HTTPS-Only" mode

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continu… (read more)

I selected the new HTTPS-Only mode in Firefox 83.0, and some URLs are being blocked, followed by the "Secure Connection Not Available" message. Yet, when I click "Continue to the HTTP site," the site URL is HTTPS, and the grey lock in the URL bar is in the fully secure position. Please let me know what this means, or whether this is a bug to be worked out. Thanks in advance.

Asked by DrBB01 1 year ago

Answered by cor-el 1 year ago

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Errors on sites using Firefox but not using MS Edge browser

When trying to login to several sites I receive various error messages. If I use Microsoft Edge browser on the same site I don't have the problem. I've tried turning off… (read more)

When trying to login to several sites I receive various error messages. If I use Microsoft Edge browser on the same site I don't have the problem. I've tried turning off enhanced tracking but the error continues. I also tried using a private window.

Asked by nlm2 1 year ago

Answered by FredMcD 1 year ago

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My Firefox is not staying on the "Ask to save logins & passwords"

I am using a personal home laptop and the checkbox next to the logins and passwords will not stay checked from one session to another. I am using Windows 10 and do not k… (read more)

I am using a personal home laptop and the checkbox next to the logins and passwords will not stay checked from one session to another. I am using Windows 10 and do not know how to make the checkbox stay checked.

Asked by Theresa Marie 1 year ago

Answered by Theresa Marie 1 year ago

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Cookies for websites setup for ALLOW (replacement for post that "disappeared")

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices… (read more)

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices for privacy and security the way I wanted on my mac computer (blocking all cookies in all windows, with exceptions saved for ALLOW, ALLOW for SESSION and some for BLOCK). To accomplish this, required enabling deletion of cookies when Firefox closes.

My assumption based on information I got in the above mentioned thread, was that even when deletion of cookies is checked for when Firefox is closed, cookies for websites identified as exceptions with ALLOWED, are not deleted.

However, this is not what happens. A specific example is tripcheck.com, which stores custom itineraries for cameras in cookies. I setup quite a few of these custom itineraries and saved them and they were OK until I closed Firefox, when they were deleted, as the cookie was deleted. This website is setup as ALLOW in the Exceptions list.

As explained in the above mentioned thread:

"(2) Scenario Two

[X] Delete cookies and site data when Firefox is closed (checked)

Firefox shortens cookie expiration to session only unless the site has an ALLOW permission in the exceptions list. “.

I am more confused than ever, the settings do not appear to be working the way they are meant to work, not only for session cookies but also for what should be "permanent".

Am I doing something incorrectly or am I misunderstanding how setting should work?

If cookies of websites setup for ALLOW are deleted when Firefox is closed, the setting is defeating what I am trying to accomplish: saving cookies for websites that I use and save data in cookies (such as recognizing the computer, what’s needed for 2 step authentication, etc.).

Thanks.

Asked by Sue 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Add-on to replace Menu Mod or Menu Wizard

I was a long-time user of Menu Mod and did not update Firefox for years because it was phased out after V56. Now that I have updated to the newest version of Firefox, I c… (read more)

I was a long-time user of Menu Mod and did not update Firefox for years because it was phased out after V56. Now that I have updated to the newest version of Firefox, I cannot find a replacement for Menu Mod. Google recommends Menu Wizard but, that add-on has also been phased out. What add-on will allow users to edit the Firefox menus? And if there is not one, why? I am really regretting updated Firefox because of this.

Asked by jackmummert 1 year ago

Answered by Scribe 1 year ago

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spectrum webmail not loading

Trying to log in to spectrum > e-mail. Log-in to spectrum is fine. Link on that page loads the basic frame and links for the webmail page but the e-mail content does … (read more)

Trying to log in to spectrum > e-mail. Log-in to spectrum is fine. Link on that page loads the basic frame and links for the webmail page but the e-mail content does not load, where it should be is just white space, and the links in the frame do not work. This happens with chrome as well, on my desktop (win10) and on my laptop (Win7). I don't use the webmail often and so do not know when this might have started to be a problem - but it has not always been a problem.

The webmail page loads well with Edge.

Firefox is my main browser, don't use Chrome much. FF is up to date. Popup blocker for those pages is disabled.

What's going on?

Asked by GWilliamT 1 year ago

Answered by cor-el 1 year ago

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Private windows

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows… (read more)

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows. How do I fix this issue?

Asked by thomas_lewis713 1 year ago

Last reply by FredMcD 1 year ago