Showing questions tagged: Show all questions

MSG: you must log in to this network before you can access the Internet

the message in subject line has appeared for the last 3 days. I have read the answer to this message, and either I am doing this incorrectly or not understanding the step… (read more)

the message in subject line has appeared for the last 3 days. I have read the answer to this message, and either I am doing this incorrectly or not understanding the steps to take. I have no problems connecting to the Internet. I access Outlook through Firefox as well as DDGo. My entire screen is blank, except for the message and a large ?. On the far right of the screen it says Open Network Login Page. When I click it, the blank screen says SUCCESS. But nothing changes, Remember I have followed the instructions about typing about;config but nothing appears as the instuctions indicate.

Thank You, Rhonda







n

Asked by Rhonda 2 months ago

Crashing happens when I watch videos on YouTube or Twitch.

Crashing happens when I watch videos on YouTube or Twitch. I tried to watch the video even in safe mode, but the same crash occurred. Crash reports: bp-7eab7d60-6b67-4bc9… (read more)

Crashing happens when I watch videos on YouTube or Twitch.

I tried to watch the video even in safe mode, but the same crash occurred.

Crash reports: bp-7eab7d60-6b67-4bc9-a543-b7ebd0201109

Thanks for your help

Asked by sejin3431 2 months ago

Last reply by FredMcD 2 months ago

Firefox crashing

A few weeks ago Firefox 82.0.2 (64bit) became hellishly sluggish, and then a few days ago, began crashing. I did everything suggested on the Mozilla Troubleshoot list (e.… (read more)

A few weeks ago Firefox 82.0.2 (64bit) became hellishly sluggish, and then a few days ago, began crashing. I did everything suggested on the Mozilla Troubleshoot list (e.g., Update, Start in Safe Mode, Virus & Malware check, hardware check, Refresh Firefox, etc) but it is still occurring--to the point I'm now compelled to use an alternative browser. However, I'd PREFER to use Firefox.

My only option as I see it is to Uninstall and Reinstall. Am I missing an easier/cleaner fix? Is a Reinstallation likely to fix the issue, or is there something else happening?

Cheers A

Asked by alizians 2 months ago

Last reply by FredMcD 2 months ago

cant see the videos in youtube,help!

hey. i thought id test "enhancer for youtube"and all of a sudden i cant see the video part of yt!i can see everything under it fine,but not the video it self. iremoved th… (read more)

hey. i thought id test "enhancer for youtube"and all of a sudden i cant see the video part of yt!i can see everything under it fine,but not the video it self. iremoved the extension and closed/reopened firefox,and i even rebooted windows,but i still cant see the videos. this is so weird and extremely annoying. please help! (i attached a picture,that is what i see on screen when scrolled all the way up)

thanks in advance.

Asked by Eddie Meltzer 2 months ago

Last reply by Eddie Meltzer 2 months ago

  • Solved

Scroll wheel not scroll the page, only when the window is active.

I have had multiple instances (maybe 4 times in 5 months) where the browser begins to refuse to accept sroll wheel inputs. The scroll wheel functions as intended when usi… (read more)

I have had multiple instances (maybe 4 times in 5 months) where the browser begins to refuse to accept sroll wheel inputs. The scroll wheel functions as intended when using other applications or when firefox is an inactive window (i.e. I can scroll as intended when I have the active cursor within Visual Studio). In the instances that I have noticed the exact moment that the issue begins I would note that Twitter was the active tab. The issue will then persist until the browser is either reset or reinstalled. Rebooting the operating systems does not help.

This issue affects exclusively my work laptop, I've never encountered this issue before on my personal desktop where I use a near identical configuration (OS, firefox version, extensions & mouse). This difference leads me to believe that the issue may reside in some piece of software that either Dell or my employer has installed on this machine but I don't have any suspicions as to the culprit.

I've explored solutions from my searches on both google and the mozilla support pages to no avail. From these searches I have tried solutions including; altering firefox hardware acceleration settings and altering the Windows mouse scroll wheel settings (which did seem to help in one instance of this issue but forced me to use a massive number of lines per scroll stop).

As mentioned above I have been able to resolved this issue before using firefox's reset function in the past but this time the issue has carried across the reset and even in to another install of firefox (v83.0b9 on the developer edition channel).

Any help or suggestions that can be offered would be greatly appreciated. The provided troubleshooting data may not come in handy as this query is being written directly after a reset.

Asked by stuye98 2 months ago

Answered by stuye98 2 months ago

e10s is making using my computer a nightmare

I have win 7, 64 bit, FF version 82.0.2. My computer is on the older side, but with ram upgrade to 8 gigs and a new larger hard drive I got it running nicely. Then along… (read more)

I have win 7, 64 bit, FF version 82.0.2. My computer is on the older side, but with ram upgrade to 8 gigs and a new larger hard drive I got it running nicely. Then along came e10s, and, well, now it's a nightmare. The sluggishness is frustrating to say the least, especially when I play my favorite on line game. I used to be able to apply all the fixes out there and remedy the situation, but now nothing works anymore to disable e10s, or is there a way still? The latest remedy, from about a year ago, was to set an environment variable, and some folks reported this working for them, but not so for me. I always make sure not to have a bunch of stuff running in the background, nor do I have a bunch of add-ons and such. Simple, bare bones...Can someone out there help please?

Asked by Miss Chris 2 months ago

Last reply by Miss Chris 2 months ago

Firefox Tooltips and context menu unreadable

Hi, for some reason Firefox is making it impossible to see the tooltip bar or context menu, but I can see it clearly on other browsers, as seen in the attached images. I'… (read more)

Hi, for some reason Firefox is making it impossible to see the tooltip bar or context menu, but I can see it clearly on other browsers, as seen in the attached images. I've disabled my dark reader, set my system's default theme to light, installed other Browser themes, and nothing changes it. Any help is appreciated.

Asked by tylerkade 2 months ago

Last reply by FredMcD 2 months ago

screenshot tool has vanished

With a recent update the screenshot tool has vanished. I click on the ... and the last thing on the list is Share, screenshot used to be right below it, but is not there… (read more)

With a recent update the screenshot tool has vanished. I click on the ... and the last thing on the list is Share, screenshot used to be right below it, but is not there. How c an I get it back?

Asked by markdavidj 2 months ago

Yahoo won't load

I'm having issues where Yahoo.com won't load on Firefox desktop. Any other site I try works fine... cnet, google, amazon, etc. My home page is also yahoo. When I open… (read more)

I'm having issues where Yahoo.com won't load on Firefox desktop. Any other site I try works fine... cnet, google, amazon, etc.

My home page is also yahoo. When I open Firefox, yahoo won't load. I'll go to another site which will load fine, then type in yahoo.com (instead of clicking home) and still won't load yahoo.

I get no error message, nothing, just the page won't load and after X amount of time it will stop trying and stay on whatever site I'm on at the moment.

Yahoo will load on chrome, edge, explorer.

Asked by efy007 2 months ago

Last reply by cor-el 2 months ago

Firefox 82.0.2 (64-bit) destroyed all my OneTab Links and all the Opened Tabs

I am using Firefox 82.0.2 (64-bit) - It is crashed multiple times just after the recent updates a couple of days ago, then destroyed my OneTab today, more than 2600 links… (read more)

I am using Firefox 82.0.2 (64-bit) - It is crashed multiple times just after the recent updates a couple of days ago, then destroyed my OneTab today, more than 2600 links stored over two years had gone and all the Opened Tabs. Please help me get back the OneTab Links! Tried to restore the previous version of the Firefox profile but received an error: 0x800704C8

Asked by inas.rashed 2 months ago

Last reply by FredMcD 2 months ago

mozzilla

hi firefox mozilla i was wandering to be a really saller to the web i want to make a store o somthing to salle ca you help me i belive i can be a big saller if is possibl… (read more)

hi firefox mozilla i was wandering to be a really saller to the web i want to make a store o somthing to salle ca you help me i belive i can be a big saller if is possible i andestand a lot with all the website i andestand but i need to learn because is not that is can you help i make this work true please

Asked by bledikapaj2 2 months ago

Posting photos to social media.

Every time I try to post photos to Facebook I get the following message " A web page is slowing down your browser. What do you want to do?" followed by "Stop it" or 'wait… (read more)

Every time I try to post photos to Facebook I get the following message " A web page is slowing down your browser. What do you want to do?" followed by "Stop it" or 'wait". It doesn't seem to matter if I click "stop it", which doesn't seem to do anything or "wait". I can click "wait" a dozen times and nothing happens. I can not even find out what web page is doing this so it is impossible to block. For awhile I could use Chrome to post them but the same thing has started happening with that one to. And internet Explorer and Microsoft Bing as well.

This has been going on for 4 or 5 weeks now and is starting to effect my business.

Does anyone know what i can do about this? Asking Facebook for help is like asking the wall for help.

Asked by Bil_benny 2 months ago

Last reply by Bil_benny 2 months ago

E bay not working on Firefox.

Just recently when i open ebay.co.uk or.com all I get is a list of ebay categories down the left hand side in blue.If I try to proceed everything goes extra large and e … (read more)

Just recently when i open ebay.co.uk or.com all I get is a list of ebay categories down the left hand side in blue.If I try to proceed everything goes extra large and e bay says there is a problem. It works in Android phone but is the same problem in chrome. I do need to use ebay during lockdown when I am confined to the house and want new supplies. I am not very tech minded so please help and sort this out for me. Many thanks and kind regards to all.David.

Asked by David 2 months ago

Last reply by David 2 months ago

  • Solved

Login in to the net message

Hello, I have a problem with my firefox. Each time I open Firefox, appears a message below the adress bar "This network requires login, to get access to the Internet. If … (read more)

Hello, I have a problem with my firefox. Each time I open Firefox, appears a message below the adress bar "This network requires login, to get access to the Internet. If I click on login to the network, appears a site with "success" written (see appendix), but the mesaage bar is still visible unless I click to close it with "x". I tried to change the network settings but it didnt helped. I haven't change my Wifi. Please help to solve the problem. Greetings Lukasz

Asked by lukaszzawadzki90 2 months ago

Answered by Scribe 2 months ago

audio not working (since the question to allow microphone acces does not show up)

Good day everybody, I stumbled across the issue mentioned in the title. I need BBB for meetings and online lessons. When activating audio, a little notification should sh… (read more)

Good day everybody, I stumbled across the issue mentioned in the title. I need BBB for meetings and online lessons. When activating audio, a little notification should show up, asking for mic access permission (i tried it on firefox on another pc and it worked there). However, on my pc, this doesn't happen. I also tried other websites where mic access is needed, but it's the same story: the pop up does not show up.

Microphone access is not disabled in the privacy settings; when I lookup the permissions on a page that requires a microphone, it says that there are no special permissions for the page.

I also tried a different browser and it worked there, therefore I assume it's not in the windows settings (Firefox has permission to access the microphone).

I updated Firefox as well as Flash.


Any idea how to get this running?

Thanks in advance, m

Asked by mari 2 months ago

  • Solved

Error Message ONLY with Firefox browser

(Access Denied You don't have permission to access "http://www.costco.com/" on this server. Reference #18.a7f00f17.1604805009.3a9c2ba ) That an error message I receive wh… (read more)

(Access Denied You don't have permission to access "http://www.costco.com/" on this server.

Reference #18.a7f00f17.1604805009.3a9c2ba )

That an error message I receive when trying to access www.costo.com on Firefox.

Earlier posts (2017) suggested this is a VPN problem. Disable the VPN and Cosco, com comes up. Well I use a VPN for security and I don't want to disable it to shop at Costco. I don't have that problem with Opera or Chrome, so it must be a Firefox problem. I like Firefox and prefer to use it, but this problem is disappointing. I'm surprised that no one involved with Firefox has solved it yet (no disrespect to the volunteers who spend many hours trying to fix things). It must be a tricky problem. Any ideas other than disabling my VPN. That's not going to happen.

Asked by Staticide 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Some videos on Youtube gives tells me that the browser don't recognize the video formats.

The problem: Some videos on YouTube gives me the "Your browser does not currently recognize any of the video formats available." "Click here to visit our frequently aske… (read more)

The problem: Some videos on YouTube gives me the "Your browser does not currently recognize any of the video formats available." "Click here to visit our frequently asked questions about HTML5 video." It's only a few of the newer videos on YouTube that is giving me this problem, it's not base on the uploader as i can watch some of their other newly uploaded videos. Furthermore at the same time this started to be a problem i also noticed another one, the side bare on the left would often not load.

I believe this problem started for me after the latest update i did to windows 10.

I am running 82.0.2 (64-bit) version of Firefox. i have tried most of the things listed in other post without success, disabling all extensions, running in safemode, resetting Firefox and reinstalling Firefox

Asked by Migomsl 2 months ago

Answered by Migomsl 2 months ago