Showing questions tagged: Show all questions
  • Archived

firefox 82.0.2 I cannot export bookmarks

Hi all I am running firefox 82.0.2 and I cannot export my bookmarks to html When I take the jon file and check it on another browser many bookmarks are missing like a lot… (read more)

Hi all

I am running firefox 82.0.2 and I cannot export my bookmarks to html

When I take the jon file and check it on another browser many bookmarks are missing like a lot

Is there a tool I can use that will export my bookmark -- so the job gets done and I will remove my current version of firefox

Thank you all

Asked by Jesus 6 months ago

Last reply by FredMcD 5 months ago

  • Archived

Audio stops playing after 2-3 seconds

The issue: on all sites, whenever media with audio plays (either automatically, or when I click), the audio stops after 2-3 seconds. If it is video, the video continues t… (read more)

The issue: on all sites, whenever media with audio plays (either automatically, or when I click), the audio stops after 2-3 seconds. If it is video, the video continues to play without sound. When it is audio-only, such as bandcamp, the timestamp stops. Audio resumes playing if I rewind or manually move the timestamp handle (scrubber?) back. This must be repeated each time the media is paused. Audio does not resume playing if play and pause are pressed, or if the site is refreshed.

Troubleshooting steps attempted so far:

  • Tried a different browser. Microsoft Edge works just fine.
  • Allowed autoplay for both audio and video
  • Cleared cache, and ensured that cookies were allowed
  • Turned off all adblockers
  • Uninstalled flash
  • Refreshed firefox settings

I'm at a loss!

Asked by juniper.mitchell 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Since installing the late October update I'm having display issues in Newspaper (NYT and WaPo) sites.

The width of news columns have shrunk, and side columns like comments in New York Times have lost both width and height and are in smaller fonts. I normally run most web … (read more)

The width of news columns have shrunk, and side columns like comments in New York Times have lost both width and height and are in smaller fonts. I normally run most web pages at 120-150% and the larger size seems to not passing on to the side columns. The column width issue also occurs on the Washington Post. The only change has been the Firefox update, and standard rebooting and troubleshooting makes no difference. I need to get back to the previous column and text sizes, including applying increased magnification. Is there any option short of trying to revert to the older version, which doesn't look easy.

Asked by Amoret 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox 82.0.2 (64-bit) destroyed all my OneTab Links and all the Opened Tabs

I am using Firefox 82.0.2 (64-bit) - It is crashed multiple times just after the recent updates a couple of days ago, then destroyed my OneTab today, more than 2600 links… (read more)

I am using Firefox 82.0.2 (64-bit) - It is crashed multiple times just after the recent updates a couple of days ago, then destroyed my OneTab today, more than 2600 links stored over two years had gone and all the Opened Tabs. Please help me get back the OneTab Links! Tried to restore the previous version of the Firefox profile but received an error: 0x800704C8

Asked by inas.rashed 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox Tooltips and context menu unreadable

Hi, for some reason Firefox is making it impossible to see the tooltip bar or context menu, but I can see it clearly on other browsers, as seen in the attached images. I'… (read more)

Hi, for some reason Firefox is making it impossible to see the tooltip bar or context menu, but I can see it clearly on other browsers, as seen in the attached images. I've disabled my dark reader, set my system's default theme to light, installed other Browser themes, and nothing changes it. Any help is appreciated.

Asked by tylerkade 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox slows down and nothing fixes it, but a restart.

I have used FF for years, now V82 on W7 starts out fine, but bogs down to point you can not type. I have tried all the fixes noted here without success. Monitoring both… (read more)

I have used FF for years, now V82 on W7 starts out fine, but bogs down to point you can not type. I have tried all the fixes noted here without success. Monitoring both Windows Task Manager and FF Task Manager shows nothing unusual when this happens. Internet speed is 100MBS.

Turning off addons, limiting Tabs, clearing history, updating drivers, minimizing background programs, etc., has little or no effect. FF just bogs down, and usually doesn't recover until restarted.

This appears to be particularly noticeable on ebay, but does happen at random on other sites. Where else can I look for a clue to what the problem is?

Asked by rfm 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Can't restore old data

Recently I was having the "toolbarbutton id= uitourtooltipclose" error when trying to start up firefox so as a fix I did a refresh through the uninstaller and ever since … (read more)

Recently I was having the "toolbarbutton id= uitourtooltipclose" error when trying to start up firefox so as a fix I did a refresh through the uninstaller and ever since then I can't recover my old firefox data. I've copied over my old data and replaced files when it's asked me to but no matter what when I start firefox again no changes have happened and my old data isn't restored. I can't sign back in to my firefox account either because I've forgotten the password and for some reason my email won't receive the password reset email. Is there any other way to restore my old firefox data aside from copying and replacing current files since that's not working for me. Making a new profile and copying the old firefox data into the new profile doesn't work either. I'm using windows 10 firefox 82.0.2

Asked by chunkx2chunk 8 months ago

Last reply by jscher2000 8 months ago

  • Archived

SSL_ERROR_UNRECOGNIZED_NAME_ALERT

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this? … (read more)

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this?

Asked by Gabriele Grillo 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox crashing

A few weeks ago Firefox 82.0.2 (64bit) became hellishly sluggish, and then a few days ago, began crashing. I did everything suggested on the Mozilla Troubleshoot list (e.… (read more)

A few weeks ago Firefox 82.0.2 (64bit) became hellishly sluggish, and then a few days ago, began crashing. I did everything suggested on the Mozilla Troubleshoot list (e.g., Update, Start in Safe Mode, Virus & Malware check, hardware check, Refresh Firefox, etc) but it is still occurring--to the point I'm now compelled to use an alternative browser. However, I'd PREFER to use Firefox.

My only option as I see it is to Uninstall and Reinstall. Am I missing an easier/cleaner fix? Is a Reinstallation likely to fix the issue, or is there something else happening?

Cheers A

Asked by alizians 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

installing Chrome on computer with Firefox

I use Firefox as default browser and cannot install Chrome. Downloaded Chrome and tried to install but I get 404 error message saying selected URL cannot be located on th… (read more)

I use Firefox as default browser and cannot install Chrome. Downloaded Chrome and tried to install but I get 404 error message saying selected URL cannot be located on this server. I have cleared cache and cookies, didn't help.

Asked by pbtroubadour 8 months ago

Last reply by jscher2000 8 months ago

  • Archived

Latest Firefox 82.0.2 64-bit cannot connect to the following page

Latest Firefox 82.0.2 64-bit cannot connect to the following page (it only displays a blank page even in safe mode and Enhanced Tracking off): http://links.email1.carrefo… (read more)

Latest Firefox 82.0.2 64-bit cannot connect to the following page (it only displays a blank page even in safe mode and Enhanced Tracking off): http://links.email1.carrefour.fr/els/v1/mkzWH2KjNWtjE/YUNiTTVaN01oQjVRUzZ1YmJaQWRYSlFudDFqV1RZeUsrTDFDSk12NUxuUVlqN3NqTTJXQmtiNXRxYnk2MytIQmhaWFlFN0RiT3JNTVI1M3JnL1kzZHhKUDl1WnZ0anpWNUZPeUovY3hJbEU9S0/ This is not happening in Google Chrome.

Asked by Robert12 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

High CPU usage when watching Youtube, Twitch.

So recently my CPU usage is above 80% when watching something on youtube or twitch. I tried running in safe mode, there wasn't that much of a difference really. Could som… (read more)

So recently my CPU usage is above 80% when watching something on youtube or twitch. I tried running in safe mode, there wasn't that much of a difference really. Could someone help me? Thanks!

Asked by pink.weekly 8 months ago

Last reply by TyDraniu 8 months ago

  • Archived

Error

What does this mean on my computer when I tried to open a website. Access Denied You don't have permission to access "http://www.backinthesaddle.com/shopcategory.aspx?" o… (read more)

What does this mean on my computer when I tried to open a website.

Access Denied You don't have permission to access "http://www.backinthesaddle.com/shopcategory.aspx?" on this server. Reference #18.3fac3817.1604428997.df5bac7

Asked by the Raymonds 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Yahoo won't load

I'm having issues where Yahoo.com won't load on Firefox desktop. Any other site I try works fine... cnet, google, amazon, etc. My home page is also yahoo. When I open… (read more)

I'm having issues where Yahoo.com won't load on Firefox desktop. Any other site I try works fine... cnet, google, amazon, etc.

My home page is also yahoo. When I open Firefox, yahoo won't load. I'll go to another site which will load fine, then type in yahoo.com (instead of clicking home) and still won't load yahoo.

I get no error message, nothing, just the page won't load and after X amount of time it will stop trying and stay on whatever site I'm on at the moment.

Yahoo will load on chrome, edge, explorer.

Asked by efy007 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Site will not load

After the latest update, Firefox will no longer load Airbnb. The page locks and shows multiple spinning wheels. I tried the usual fixes including shutting down the system… (read more)

After the latest update, Firefox will no longer load Airbnb. The page locks and shows multiple spinning wheels. I tried the usual fixes including shutting down the system and rebooting. An error message: ERROR PAGE NOT FOUND. This is the only site that I have found with this problem. Other browsers still work. I use Norton 360 for security. Windows 10 is my platform. My hardware is new and up to date with plenty of memory.

Asked by Finnspoppop 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Which firewall exceptions do I need to define to allow automatic updates?

At work, my work machine keeps getting this message: "Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it." The… (read more)

At work, my work machine keeps getting this message: "Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it."

There are several threads found in various blogs of how to get past it. I've tried several to no avail. At this point, I'm thinking about if there needs to be a firewall exception added by our network administrator to allow updates to automatically download firefox updates. A previous thread asked this question, but I'm not clear if the answer is what I think it is. The answer suggested says to here's the thread:

"The update URL is generated via the app.update.url pref that you can inspect on the about:config page." The app.update.url says this: https://www.mozilla.org/%LOCALE%/firefox/. Is that what we need to put in? If so, why didn't the answer just say that?

The next part of the answer suggests downloading and installing a Live HTTP Headers extension, then going to Help about firefox. I did this, but nothing populated the extension.

This may seem like two problems posted here, I can repost the error as a separate issue if desired and we can address what exceptions here.

Thank you very much for any help you can give.

Mike

Asked by indianamichael1 7 months ago

Last reply by cor-el 7 months ago