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  • Solved

How to find "Deleted" download file location

I use `Always ask you where to save files` when download and every time I download something they're always in different places. The problem is if I rename the file when … (read more)

I use `Always ask you where to save files` when download and every time I download something they're always in different places.

The problem is if I rename the file when I forget to rename it before I press the download, Firefox says the file is missing and refuses to tell me where did I save that file. The `Open Contained Folder` is greyed out and I can't find any location related text.

How can I find where did I download my files?

And why `Open Contained Folder` has to be greyed out?

Asked by palm22180 2 months ago

Answered by palm22180 1 hour ago

Profile Manager doesn't appear when a profile is already open

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch. But lately, if I launch Firefox while a profile is already open, it just opens a new … (read more)

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

Asked by MartyJames 2 months ago

Last reply by jscher2000 21 hours ago

problem : Firefox always start from zero, empty

Hello, I don't find any solution on the web When i restart my computer, Firefox is totally "empty" (= "from zero") : no passwords, no cookies, no nothing... Maybe someone… (read more)

Hello, I don't find any solution on the web When i restart my computer, Firefox is totally "empty" (= "from zero") : no passwords, no cookies, no nothing... Maybe someone knows what to do ? thx a lot ! :)

Asked by FT 2 days ago

Last reply by FredMcD 2 days ago

  • Solved

YouTube does not work properly when logged

Hello, I have problem with YouTube. When I am clicking "Share" button I got screen with infinite loading. The same issue happens when I want to open menu by clicking on m… (read more)

Hello, I have problem with YouTube. When I am clicking "Share" button I got screen with infinite loading. The same issue happens when I want to open menu by clicking on my avatar. On dev console I am getting a POST error: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/401

I tried to: - clean Google/youtube cookies and stored cache; - clean then all cookies; - relaunch Firefox with all addons disabled; - enter via private mode with/without addons; - flush dns on dev console; - disable completely antivirus; - change DNS.

What is interesting, that problem happens only when I am logged in to my Google (YouTube) account and only on Firefox. Even on private mode it works until I do not log in to my account.

I would be very grateful for help.

Asked by Kamil 2 months ago

Answered by cor-el 2 months ago

  • Solved

firefox tab name edit

firefox tab name edit: can a user name tab at will ? right now it has LOGO and "Home" but i want it to read something like OSC-US Office of Special Counsel-Independent Ag… (read more)

firefox tab name edit: can a user name tab at will ?

right now it has LOGO and "Home" but i want it to read something like OSC-US Office of Special Counsel-Independent Agency-Home because i just do.

i have three other bookmarks for OSC: i can edit the bookmark name from "properties" but have never known whether i can also edit the name shown on a tab.

LOGO Home isn't too helpful to me. but even just knowing that i CAN'T edit tab names will be helpful to know, so i can stop thinking about it and get some sleep after another bag of chocolate-chip cookies. being an american right now is plenty stressful.

who named them "cookies" anyhow?-is it bc they kind of leave crumbs? did i win?

thank you for helping. i do appreciate it.

Asked by notanotherhero 2 months ago

Answered by Václav Trpišovský 2 months ago

All Pinned And Open Tabs Lost ☹

I got an error on one of my open or pinned tabs (do not recall which it was). I do not recall what the error was and did not screenshot it because I was sure that closin… (read more)

I got an error on one of my open or pinned tabs (do not recall which it was). I do not recall what the error was and did not screenshot it because I was sure that closing Firefox and restarting it would fix the issue. I did just that, closed Firefox and reopened it to find that ALL of my pinned and open tabs were GONE. This also happens if another instance of Firefox is opened and I close my main one first by accident and then close the other Firefox instance - ALL TABS LOST.

This is what I have done: • I started to restore the pinned tabs as I could remember what they were but I was not able to remember the open tabs that were not pinned • I searched for lost tabs on the web and on the Mozilla support site but was not able to find any useful help - most of it seems outdated or no long compatible with my version of Firefox. • I looked for the sessionrestore files on my local PC but could not find them - this must have changed in some version of Firefox between version 42 and version 82 that I have. • I looked in the AddOn store to find something that would help restore and prevent this issue - but found nothing. A very old post, from 2012, indicated one that did this but it is no longer available. • All of the Options in Firefox to restore previous session, reopen previous tabs and all that were blank.

This is VERY frustrating in that it results in lots of down time to recreate what was open and is equivalent to working on a document for days or weeks only to find out that the Microsoft file got corrupt or did not save properly.

I am using Firefox version 82.0.2 (64-bit).

Two questions: 1/ Is there any way I can get the pinned and open tabs back from the previous session? 2/ What can I do to avoid this issue EVER happening again.

Thanks!!!!

Asked by BBBB1290 2 months ago

Last reply by cor-el 3 days ago

Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 2 weeks ago

Last reply by RemySecor 4 days ago

How do I delete other booksmarks folder or force firefox to stop using other booksmarks folder?

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the p… (read more)

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the programmers to add an option in about:config to remove or disable "Other Bookmarks" so that new bookmarks are just added to "Bookmarks Menu" like they should in a normal world?

Asked by contact001 2 weeks ago

Last reply by +KNUT_T 6 days ago

  • Solved

YouTube sign out and navigation menu issue

Several days ago I've noticed that YouTube navigation menu on the left started to disappear. See pic-1. It may apper after several tries to open it in other tabs, but all… (read more)

Several days ago I've noticed that YouTube navigation menu on the left started to disappear. See pic-1. It may apper after several tries to open it in other tabs, but all in all mostly not visible. The second and the biggest problem - I can't log out from YouTube. See Pic-2.

I fully deleted Firefox, created new clean profile without any add-on etc, and tried to log in to YouTube - it didn't help. So I think it's not needed to mention all other basic things like cookie deleting etc were done. Problem is always here.

Asked by olgerd 2 months ago

Answered by olgerd 2 months ago

Screenshot without cookie info

I'm taking screenshots of several pages on a website, but the cookie info menu shows up on all of them, even though it is not visible on the web page when I take the scre… (read more)

I'm taking screenshots of several pages on a website, but the cookie info menu shows up on all of them, even though it is not visible on the web page when I take the screenshot. Anyone know a way to work around this?

Asked by lisa.bradshaw 1 week ago

  • Solved

What happens to my Firefox bookmarks if I choose Sync, will it make bookmarks on all other devices the same?

Just want to confirm if my expectations are correct. If I rearrange, delete, add, edit, etc, my Firefox bookmarks on one of the devices I use with the same account and ch… (read more)

Just want to confirm if my expectations are correct. If I rearrange, delete, add, edit, etc, my Firefox bookmarks on one of the devices I use with the same account and choose Sync, will this make the bookmarks on all other devices the same?

Asked by Startup123 1 week ago

Answered by Seburo 1 week ago

Firefox on compiz has no border to resize the window

Hello, I recently upgraded Firefox to the latest 82.0 (64-bits) version. I am quite sure that with that version a new problem appeared by which the Firefox windows have n… (read more)

Hello, I recently upgraded Firefox to the latest 82.0 (64-bits) version. I am quite sure that with that version a new problem appeared by which the Firefox windows have no border except the window title bar, and cannot be grabbed for resizing. I believe it has to do with Firefox because other windows doe not have this problem, and the firefox window has the menu "File|Edit|etc." inside the window title bar. The versions are: - Firefox see above - Compiz version : 1:0.9.12.3 - Ubuntu 16.04LTS - gtk2-engines-murrine : 0.98.2-0

Incidentally, when starting firefox on the cli, I receive the error messages copied below. Thanks for the great work, firefox must continue and grow. Regards, xgiannak

(firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed

Asked by xgiannak 2 months ago

Last reply by xgiannak 1 week ago

  • Solved

Firefox Refresh Wiped my saved passwords! Help!

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eli… (read more)

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eliminate my logins and passwords. Can someone help me find them? Otherwise I'm in some trouble.

Asked by bromax.cfr 2 months ago

Answered by jscher2000 2 months ago

change tab bar background color

Is there a way to change the color of the tab bar background. I typically have several windows open, different windows for different accounts, and I'd like to color code … (read more)

Is there a way to change the color of the tab bar background. I typically have several windows open, different windows for different accounts, and I'd like to color code the tab bars to make them more easily recognizable. Also, a black background makes it hard to discern a window when it's partially covered against a dark screen image.

Asked by Lloyd 2 weeks ago

Last reply by Daniel Ebenezer 2 weeks ago

firefox 82.0.2 I cannot export bookmarks

Hi all I am running firefox 82.0.2 and I cannot export my bookmarks to html When I take the jon file and check it on another browser many bookmarks are missing like a lot… (read more)

Hi all

I am running firefox 82.0.2 and I cannot export my bookmarks to html

When I take the jon file and check it on another browser many bookmarks are missing like a lot

Is there a tool I can use that will export my bookmark -- so the job gets done and I will remove my current version of firefox

Thank you all

Asked by Jesus 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

Spell checker doesnt work

I have two issues with spell checker. 1. It doesnt appear to work on some sites i.e Reddit or even this site as I type 2. When it does work, Google, I don't appear to get… (read more)

I have two issues with spell checker.

1. It doesnt appear to work on some sites i.e Reddit or even this site as I type

2. When it does work, Google, I don't appear to get an option to select the recommended word

  • I am using FF Version 82.0.3
  • Spell checker is enabled
  • Language pack is installed
  • layout.spellcheckDefault is set to 1

Asked by spleecheckre 2 months ago

Answered by cor-el 2 months ago

How to avoid sync getting polluted with old data from old client machine

I wanted to follow on from the likes of: https://support.mozilla.org/en-US/questions/1220898 - the situation where you turn on some very old device that hasn't synced in … (read more)

I wanted to follow on from the likes of: https://support.mozilla.org/en-US/questions/1220898 - the situation where you turn on some very old device that hasn't synced in a long time, and the data on it is so old that Firefox Sync decides to merge it with your latest sync data, instead of replacing it with the latest sync data

Unfortunately an avid Firefox user, if they find that they've turned on an old device and its polluted their sync with stale data, will find a bigger problem than that post suggests. I have Firefox and Firefox Sync installed/setup on a number of PCs and Phones. I turned on an old machine, I think in July 2020, and polluted my sync with old bookmarks. Now Marc had some good advice here:

https://support.mozilla.org/en-US/questions/1212089#answer-1099270

> For what it's worth, another reliable way to remove all data from the server is to visit about:preferences#sync, disable one of the data-types (say, bookmarks) and perform a manual sync - all bookmarks will then be removed from the server. Re-enabling and re-syncing will re-upload all your local bookmarks

So I found this process worked to restore a previous good set of bookmarks before the polluted sync: 1) on any PC, perform the above to remove the online sync 2) disable all syncing on that PC 3) restore previous known-good bookmarks 4) re-enable syncing

But then, any one of your other devices, which all synced the polluted sync, will just sync the polluted sync back to the server again, which will then sync it back to all devices: so my polluted sync returned again, everywhere. In particular, I found that any phone you have syncing will keep the bad sync running and cause it to be re-synced everywhere, until you uninstall Firefox from that phone. So the following is how I finally managed to return to my pre-bad-sync state (which had to be done in exactly this order):

1) uninstall Firefox on any phone 2) disconnect any PCs from the internet 3) on your 'newest' PC, do the above 4 steps to restore good sync on that machine and to the online sync server 4) on any other PCs, copy the JSON bookmarks file you used in the last step to those PCs and restore it to those also, reconnect them after (since they will no longer pollute the good online sync once their data has been made good) 5) reinstall Firefox on all phones and set up each to sync again

As you can imagine, this was quite time consuming to get right, and I now live in fear of turning on an old PC (in particular we don't know HOW stale an old sync has to be to cause this problem, so its a constant worry!). And note that bookmarks was all I cared about: I don't know what I would have done if I also cared about other sync data

This is a complex issue, hence I want to limit what I'm asking here. I just want to know the best/easiest way of avoiding this happening again. How about this: If we are, perhaps, safe to assume that any PC which has synced in the past year is 'safe' from this problem, maybe the easiest solution is to treat any PC which hasn't been turned on for longer than 1 year with kid gloves? If so, what's the simplest thing to do when turning on any such PC? The first step is surely to disconnect it from the internet before Firefox starts up, and then what? (remove Firefox entirely? restore good JSON? delete user profile? etc etc - I'd like to know what are the exact steps I take, in order, so maybe a bullet list (I have both Macos and Windows machines, and an Iphone and an Android phone). I'd also like to know if this issue is likely to affect phones in just the same way: say I turn on an old phone because I have to take my new phone to be repaired: is this just as dangerous as turning on an old PC?

I'd welcome any other thoughts on this issue also of course. (Note I haven't shared data about my OS/Browser etc since by its very nature this issue is cross-platform and spans numerous versions of FF)

Asked by tonywoode 3 weeks ago