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Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (read more)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 3 months ago

Last reply by steen.winther 2 months ago

Firefox 81.0.2 - No File Explorer window

Since a recent update (within the last couple weeks) I am no longer able to select file or folder locations. The file manager window doesn't show up, but the browser acts… (read more)

Since a recent update (within the last couple weeks) I am no longer able to select file or folder locations. The file manager window doesn't show up, but the browser acts like it's open.

Screen recording of the issue can be found at the following link. It shows both upload and download attempts from a server on my local network. https://youtu.be/pDTZ3tisDqo

I have tried disabling the adblocker, but get the same result. this happens on all sites

I recieved the 81.0.2 update this morning, and the problem remains

Asked by PoodlePuncher 3 months ago

Last reply by NoRain 2 months ago

Facebook is showing whitescreen after 2FA only in Firefox

Hey , first time i am facing this problem , i deleted the profile files of firefox then i uninstalled my firefox then i deleted the update section then again reinstalled … (read more)

Hey , first time i am facing this problem , i deleted the profile files of firefox then i uninstalled my firefox then i deleted the update section then again reinstalled firefox , started firefox in safe more , or cleared every history cookies and also deleted every cookies but facebook seems to not load. First then i open facebook i can type the password and my email then there is 2FA then after giving the code FB loads for a bit then it shows white screen, i mean full white screen. So please help. This problem i am facing from last night when i left my pc on for the whole night while and sleep and when i came back on i cnt acess facebook . But chrome and microsoft edge works.

Asked by arghyaamber 3 months ago

Last reply by christopherwhite597 3 months ago

"Other bookmarks" button disappeared

After an update done on October 13, the button that I clicked on to see the menu list that showed selections like "show all bookmarks' and "other bookmarks" to see my boo… (read more)

After an update done on October 13, the button that I clicked on to see the menu list that showed selections like "show all bookmarks' and "other bookmarks" to see my bookmarks suddenly disappeared. The button used to be on the top right hand corner of the page, to the left of the one that is titled 'view history, etc". Now I cannot find the bookmarks. Help. Thanks in advance.

PS - When I changed/edited the post, and redisplayed the question, it did not show my changes but when clicked the "edit this question" link, the edit box contained the changes. That is confusing.

Asked by lflluch 3 months ago

Last reply by cor-el 3 months ago

Bank signon stopped working after last updates

As of Friday October 16, 2020 my bank sign on stopped working. I called the bank and they asked me to use my Microsoft edge browser and it worked. Any Idea on why this o… (read more)

As of Friday October 16, 2020 my bank sign on stopped working. I called the bank and they asked me to use my Microsoft edge browser and it worked.

Any Idea on why this on site does not work? I cleared cache and cookies and rebooted.

Asked by dale.traylor 3 months ago

Last reply by FredMcD 3 months ago

Firefox Keeps Crashing. Tabs and entire Browser

Please tell me why Firefox Keeps Crashing. Sometimes its the Tabs and sometimes the entire Browser. Crash Report ID below bp-7e6f880e-eb7b-4675-8b03-ddddd0201016 … (read more)

Please tell me why Firefox Keeps Crashing. Sometimes its the Tabs and sometimes the entire Browser.

Crash Report ID below bp-7e6f880e-eb7b-4675-8b03-ddddd0201016

Asked by bruce71 3 months ago

Last reply by FredMcD 3 months ago

unable to log in to Facebook (only with Firefox)

Hi, Firefox is the only browser I use, as a general rule. I have a Lenovo laptop, running Windows 10, and I use Avast Free antivirus. Last night the Avast updated itself;… (read more)

Hi, Firefox is the only browser I use, as a general rule. I have a Lenovo laptop, running Windows 10, and I use Avast Free antivirus. Last night the Avast updated itself; I may have also had a Firefox update but I don't think so; I don't remember being asked to restart Firefox. Anyway, since that time I have been unable to log in to Facebook: I get the log-in screen, input email and password, and it goes to a blank white screen with the facebook.com url at the top, as if it were loading, but it doesn't load. I am able to access Facebook normally using Edge (and also on my Samsung tablet), so the problem is not with Facebook. I have tried running Firefox in Safe mode (?), restarting Firefox, restarting my computer, etc., etc. Everything says it's up to date, too. Please tell me what to do; I would much rather use Firefox than Edge.

Asked by facehid 3 months ago

Last reply by cor-el 3 months ago

81.0.2 exhibiting strange behavior.

In the latest version 81.0.2 I am experiencing strange issues. 1. On both of my computers I cannot get wunderground.com to load properly. It works fine in Chrome, but e… (read more)

In the latest version 81.0.2 I am experiencing strange issues.

1. On both of my computers I cannot get wunderground.com to load properly. It works fine in Chrome, but every time I try to log in with Firefox I just get a spinning circle and some weird code characters at the upper right by the location search box.

2. I have had several "tab crashes". These sites also work fine in Chrome, but crash in Firefox.

I have tried "refresh" and also completely removing and reinstalling Firefox on both computers. After uninstall I scanned and cleaned the registry with two different "cleaners" before reinstalling, but still having issues.

Asked by konocwa 3 months ago

Last reply by FredMcD 3 months ago

Hik Vision No plugin detected.

Can anyone help. I get the following error, I've added codec to my Linux OS but while using Firefox to login to my Hik Vision camera IP I get No plugin detected. In the s… (read more)

Can anyone help. I get the following error, I've added codec to my Linux OS but while using Firefox to login to my Hik Vision camera IP I get No plugin detected.

In the suppliers help I get works with Windows and Firefox 52 and above.

I'm on Linux Pop OS using Firefox 81.0.2 (64-bit)

Asked by graham35 2 months ago

Last reply by jscher2000 2 months ago

Firefox 82.0 Crashes on Startup - BEX64

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 1… (read more)

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Asked by Brett.Chapman 2 months ago

Last reply by Jonathan Watt 2 months ago

Video Playback Crashes

Hey, this just recently started happening but whenever I try to playback video (mainly on twitch) the tab crashes immediately. I've tried starting Firefox in safemode and… (read more)

Hey, this just recently started happening but whenever I try to playback video (mainly on twitch) the tab crashes immediately.

I've tried starting Firefox in safemode and disabling add-ons; crashing still occurs either way. I tried opening streams on Chrome and they open up fine. I have also tried clearing my cache and disabling hardware acceleration. Lastly, I have also ran windows DISM and sfc.

Also, youtube videos work fine but I can't watch twitch streams.

Here are my crash reports: https://crash-stats.mozilla.org/report/index/78bc74ac-8f7c-4ced-938e-5c7b60201020 https://crash-stats.mozilla.org/report/index/9a8a8819-2a42-4600-aeae-78c430201020 https://crash-stats.mozilla.org/report/index/80d64d3b-d525-49b9-877c-17ba70201020 https://crash-stats.mozilla.org/report/index/72b02da3-cf5a-46a2-b024-a587d0201020

Asked by pinoyboy1081 3 months ago

Last reply by FredMcD 3 months ago

COX speed test page does not display the speed test

The COX speed test page does not work. It does not even display the speed test, just the text on the page. www.cox.com/residential/support/internet/speedtest.html … (read more)

The COX speed test page does not work. It does not even display the speed test, just the text on the page. www.cox.com/residential/support/internet/speedtest.html

Asked by bygeorgejr 3 months ago

Last reply by FredMcD 3 months ago

firefox bookmarks

hi from italy, i'm having a problem with the bookmark's backup file. after the windows update all my bookmarks are gone, and i can't even save new ones i've followed the … (read more)

hi from italy, i'm having a problem with the bookmark's backup file. after the windows update all my bookmarks are gone, and i can't even save new ones i've followed the guide for the backup file for my bookmarks, but when i click it, the message "unable to restore backup files" appears, "Impossibile elaborare il file di backup." in italian. i don't know what to do, i'm everything but a computer guy, i saved some important sites and now i can't find them, i really need your help thanks

Asked by giuliorosati98 3 months ago

Last reply by cor-el 2 months ago

Firefox back button

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does most… (read more)

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does mostly return back but never on a single click or one double click. Any ideas?

Asked by john.rovcom 2 months ago

Last reply by FredMcD 2 months ago

Firefox does not automaticall disconnect from internet when I exit. I must manually disconnect. ????

How do I set it to automatically disconnect from the internet so I do not have to close it and reconnect every time I try to use it again. I get the error message that Fi… (read more)

How do I set it to automatically disconnect from the internet so I do not have to close it and reconnect every time I try to use it again. I get the error message that Firefox must be closed and restarted to connect. Please help. This never used to happen.

Asked by laurelstoy 2 months ago

Last reply by FredMcD 2 months ago