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Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (read more)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

Asked by lotknockmc 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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how to fix losing all your typed work in firefox session when you hit the 'backspace' key

the problem with firefox going to a previous page and deleting all your typed work when you hit the backspace key is a known issue, for over eight years, and firefox has … (read more)

the problem with firefox going to a previous page and deleting all your typed work when you hit the backspace key is a known issue, for over eight years, and firefox has no intention of fixing the problem despite countless user complaints. the resulting loss in thousands of man-hours of work is not acceptable under any circumstances

but what is unacceptable aside from all the lost man-hours is that instead of mozilla immediately fixing the problem, it has allowed it to linger. i can no longer afford to use mozilla software. it's easier for me to delete all mozilla software from each and every one of my computers than have to keep track of the browser.backspace_action key for all of them. i'm going through all my drives and deleting everything to do with firefox

here's how to do it: download vivaldi browser and import all of your firefox settings: https://drive.google.com/file/d/11v63-MFUkOGVRm4Oia5EuW_ZTqVZosXl/view?usp=sharing

use this walkthrough to import all of your firefox tabs into vivaldi: https://browserengine.net/how-to-import-tabs-from-chrome-to-firefox-and-vice-versa/

search through all your drives for "mozilla" and "firefox", and delete everything, esp. having to do with "installer" or "setup" https://drive.google.com/file/d/1S5iAcWjC_wh0vNiWJujR-xk7lfhgihPJ/view?usp=sharing

there. you will never destroy your work by using the backspace key, and you can edit your typed work without fear of mozilla hijacking your browser and destroying all of your work

you can go the extra mile by putting every correspondence from mozilla that concerns donations into the spam folder

Asked by hamoo 1 year ago

Answered by hamoo 1 year ago

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Restore Backup Problem

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and b… (read more)

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and bookmarks were effectively eliminated. When I try to restore the bookmarks it can see the files but I get the "unable to load file" error.

Any suggestions?

Asked by jamaisj 1 year ago

Answered by cor-el 1 year ago

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Washington Post home page is scrambled. New with latest Firefox update 80.0.1

The Washington Post home page is scrambled, with everything pushed to the left edge of the window. Works on other browsers (Chrome, Edge) Other WAPO pages seem to work f… (read more)

The Washington Post home page is scrambled, with everything pushed to the left edge of the window. Works on other browsers (Chrome, Edge) Other WAPO pages seem to work fine, just the home page (https://www.washingtonpost.com/) Running in safe mode ( add-ons disabled) changes nothing.

Seems to have just started, I think with the 80.0.1 update.

Any suggestions??

thx, Mark

.

Asked by markeh 1 year ago

Answered by markeh 1 year ago

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Mozilla Firefox keeps opening to Lavasoft ad-aware secure search page. Not sure how to remove this extension...

Since the past few weeks, my Mozilla Firefox on my laptop keeps opening to Lavasoft ad-aware secure search page. I don't know what I installed or what I did that could ha… (read more)

Since the past few weeks, my Mozilla Firefox on my laptop keeps opening to Lavasoft ad-aware secure search page. I don't know what I installed or what I did that could have caused this, but I wish to remove this and instead have the Google search page open up by default. I can't get this done and it is annoying. I don't see this extension installed in the list of Firefox extensions, nor do I see any program like this installed on my computer. I checked the Firefox search engines, and I only have Google activated. I am on Firefox 81.0.1, by the way. I have attached an image of what it looks like. Any ideas, anyone? Thanks in advance!

Asked by zuhairreza 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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"Ask to save logins and passwords for websites" not working on new Win10 machine

OK, so this Firefox feature worked fine on my "old" and beloved Win7 machine. I finally broke down and upgraded to a new Surface Win10 Pro machine running Firefox 81.0.1… (read more)

OK, so this Firefox feature worked fine on my "old" and beloved Win7 machine. I finally broke down and upgraded to a new Surface Win10 Pro machine running Firefox 81.0.1 , transferred all my old Firefox settings and saved logins, but now Firefox will not save any new logins and passwords as it did on my beloved Win7 "boat anchor."

I read through the Firefox help section and all I could find is some talk about Trend Micro security software blocking this Firefox feature. I DO NOT HAVE TREND MICRO on this new machine.

The only security software I have running is Malwarebytes 4.2.1 and of course the ever-present Microsoft Security.

So how do I get back my beloved Firefox feature: "Ask to save logins and passwords for websites?"

HELP and thanks!

Asked by Tom Sails 1 year ago

Answered by cor-el 1 year ago

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Can't click on things

When I try clicking on certain things, it doesn't work. Example shown in picture. Same clickable thing works on chrome, but I don't want to use chrome. Any fixes? (The pa… (read more)

When I try clicking on certain things, it doesn't work. Example shown in picture. Same clickable thing works on chrome, but I don't want to use chrome. Any fixes? (The past months part)

Asked by gabriel2446 1 year ago

Answered by FredMcD 1 year ago

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Accidentally removed an extension from the toolbar, how do I get it back?

As the subject says, I accidentally banished my Nord VPN extension to the nether world and I have no clue how to get it back on my toolbar. I tried disabling it, then ena… (read more)

As the subject says, I accidentally banished my Nord VPN extension to the nether world and I have no clue how to get it back on my toolbar.

I tried disabling it, then enabling it again then I tried removing it then adding it again but no dice.

Thanks in advance for any help I could get on this.

Asked by glaminous 1 year ago

Answered by glaminous 1 year ago

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Find & recover my Firefox PROFILE data from Back up

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all … (read more)

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all the data... BUT its hard to find!!??

I know location is USERname>AppData> Roaming>Mozilla>Firefox> PROFILES

BUT ... on my NEW Laptop when I go down through C:Drive hierarchy I cant see "AppData" If I search I can find ... BUT I cant actually locate via USER NAME.... Is this to do with HIDDEN FILES???

So when I go to my CLOUD BACKup I have the same problem. I can search & see ...but cant find in the hierarchy so I can recover those files & re-install on my new laptop... Any ideas where these hidden files are located?

Any ideas?

Thx for any help Cheers Keith

Asked by kjcrowley 1 year ago

Answered by kjcrowley 1 year ago

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Firefox blocks me from saving images

Lately, I keep finding more and more websites that are able to prevent me from downloading their images. It seems this is becoming a huge problem now, and it's changing t… (read more)

Lately, I keep finding more and more websites that are able to prevent me from downloading their images. It seems this is becoming a huge problem now, and it's changing the entire experience of using the web.

And it seems to me that Mozilla are enabling developers to do this, trying to take away people's rights.

In the past, I could work around the problem (not that I should have to) by going to Tools > Page Info > Media. But even that method no longer works (eg go to www.bbc.co.uk - the large image in the top left is nowhere to be found in Media!) There are also sites which show PDFs that cannot be downloaded. That is just SO wrong!

The ability to save any image in a web page is a basic liberty of using the web, always has been. No website should be allowed to display images that can't be downloaded, it's just wrong. It's like someone making a magazine out of special paper to stop readers tearing pages out!

I've sent feedback about this through the Help menu, but no one ever listens.

Does anyone here have the ability to raise this issue with Mozilla? This needs to be FOUGHT against. They are helping large corporations to slowly strip away the basic rights of the public. Saving pictures may seem like only a small detail, but it ultimately leads to a 100% premium internet where no one can keep or save anything. Mozilla is taking the internet out of the hands of the public and putting it the hands of big businesses.

The issue of 'protecting copyright' is completely irrelevant. Any criminal operation determined to leech images would obviously have the ability to do this regardless. Plus, if companies don't want people to be able to download the high-res version of an image, they shouldn't put it online.

Asked by MartyJames 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Lottery or something like that

I got a spam or is it a true? I've passed over interview about browsers that I use and how many times I used Firefox. It send me to that link and after it threw me to the… (read more)

I got a spam or is it a true? I've passed over interview about browsers that I use and how many times I used Firefox. It send me to that link and after it threw me to the site called https://bestiona.com/S10P/?s=163302c5334e33d483&uclick=dvlpc8i4&uclickhash=dvlpc8i4-dvlpc8i4-6o-0-6o-xs-us-ba3c32#p-p

Fake or true?

Asked by deft.den 1 year ago

Answered by TyDraniu 1 year ago

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Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (read more)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Asked by Linux_Mint_Firefox 1 year ago

Answered by cor-el 1 year ago

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Firefox version update?

i am getting message from "performstrongintenselyapplication.icu" saying "important Firefox update available". Is this legitimate? ABOUT FIREFOX says I'm already using t… (read more)

i am getting message from "performstrongintenselyapplication.icu" saying "important Firefox update available". Is this legitimate? ABOUT FIREFOX says I'm already using the most recent version (81.0.1, 64 bit)

Asked by brownfamily59 1 year ago

Answered by FredMcD 1 year ago

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Amazon is pinned as a Top Site and cannot be unpinned!

I never use Top Sites, but now Amazon is suddenly pinned as a Top Site and clicking the "unpin" option doesn't do anything! As a result, each time I use the address bar, … (read more)

I never use Top Sites, but now Amazon is suddenly pinned as a Top Site and clicking the "unpin" option doesn't do anything! As a result, each time I use the address bar, the first option it gives me is Amazon. Is there ANY way to unpin it?

I refuse to give that awful human of a Jeff Bezos and his Amazon any more exposure than it already has, and have it normally blocked. If Firefox FORCES me to give attention to them, then I have no other choice to move away from Firefox after years and years of using it.

Asked by pasqui24 1 year ago

Answered by cor-el 1 year ago

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Pages aren't loading

All of a sudden, pages requiring a password that I am always logged into won't load in Firefox (but are loading in Safari) AOL freezes up part way through loading mail … (read more)

All of a sudden, pages requiring a password that I am always logged into won't load in Firefox (but are loading in Safari)

  • AOL freezes up part way through loading mail
  • The internal pages of A-Career-That-Soars.com won't load at all. Only the landing page loads and when I go to sign in, the fields for username and password don't appear. The internal pages load in Firefox on my older Macbook Air, so I know it's not a problem with the site.

Firefox is most recent version as of 1 October I use Adblock Plus I've used History>Clear Recent History>Everything to clear cache and cookies. I've run MalwayreBytes to check for a virus and none reported

HELP!!

Asked by scolantuon 1 year ago

Answered by FredMcD 1 year ago

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After an update, Firefox no longer properly displays certain character sets

Recently Firefox asked me to close so it could restart and install an update, and when it came back, it wasn't properly displaying a number of character sets for which I … (read more)

Recently Firefox asked me to close so it could restart and install an update, and when it came back, it wasn't properly displaying a number of character sets for which I have the proper fonts installed. Sorry for the vagueness as to when this was, but I'm not sure. The attached table of letters from Wikipedia's article on the Phoenician alphabet gives a great illustration of the problem I'm having. All of these characters used to display.

The fonts work fine outside of Firefox. But the problem isn't limited to Wikipedia, as shown in the next screenshot from Tatoeba. And there are other, non-Semitic letters that I've also suddenly started having problems with - I think they're all the kind that a typical Unicode font might not support, leading me to wonder if Firefox is properly looking for another font, and it doesn't seem so, but I've had difficulty trying to fix this in settings and haven't found any threads here or elsewhere about how I might do so.

Asked by koyenes 1 year ago

Answered by koyenes 1 year ago

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Is there any way to see my Firefox Account credentials?

Right now, I'm logged in my Firefox account and have everything backed up (logins and passwords, bookmarks, history, etc). Thing is, I do not remember my Firefox account … (read more)

Right now, I'm logged in my Firefox account and have everything backed up (logins and passwords, bookmarks, history, etc). Thing is, I do not remember my Firefox account password, but thankfully I am logged in and synced through 3 devices. I think, there may be a situation when some time in the future, I will be logged out one way or another.

Is there a way to see my Firefox account password, since changing password results in everything being deleted? I want to not get involved in such a hassle of exporting and importing data, if I can help it.

Thanks in advance.

Asked by Bambacha 1 year ago

Answered by Bambacha 1 year ago

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Clicking on a link on a Page! Open YAHOO SEARCH ENGINE? Which I don't want, I use GOOGLE!

In the last few days every time I click on a link on a page, it takes me to Yahoo Search Engine, which I don't want! My choice is GOOGLE SEARCH ENGINE! Also at the same t… (read more)

In the last few days every time I click on a link on a page, it takes me to Yahoo Search Engine, which I don't want! My choice is GOOGLE SEARCH ENGINE!

Also at the same time this changed, if I click to go to Add Ons it takes me to a Blank Page?

Never had these problems before, tried many outdated suggestions, which don't work?

Asked by jaybs 1 year ago

Answered by jaybs 1 year ago

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wrong security warning?

Visiting this site: https://www.kulturkritiskforum.dk/ Firefox tells me that the certificate in invalid. "...Web sites prove their identity via certificates. Firefox doe… (read more)

Visiting this site:

https://www.kulturkritiskforum.dk/

Firefox tells me that the certificate in invalid.

"...Web sites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for www.kulturkritiskforum.dk. The certificate is only valid for kulturkritiskforum.dk.

Error code: SSL_ERROR_BAD_CERT_DOMAIN..."

Looking at certificate tells me it is valid, and so does:

https://www.sslshopper.com/ssl-checker.html#hostname=https://www.kulturkritiskforum.dk/

"...www.kulturkritiskforum.dk resolves to 18.197.157.167

Server Type: Apache

The certificate should be trusted by all major web browsers (all the correct intermediate certificates are installed)...."

And Chrome does not report any errors either.

Where is the actual problem/error?!

Asked by j.martin.pedersen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago