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Opened PDF from site is missing: "File moved or missing"

Hello Everyone, Last Friday (10/16/20) I opened a pdf file from a link that expired at the end of the day. I believe I clicked "open" instead of "save" and was able to vi… (read more)

Hello Everyone,

Last Friday (10/16/20) I opened a pdf file from a link that expired at the end of the day. I believe I clicked "open" instead of "save" and was able to view the pdf from the browser with a URL destination leading to a directory in my computer. No sweat, its on the computer... I figured I can access it later on. Today I look in my temp folder (URL destination) and my downloads, and can't find the file. I go to my firefox Library and see that the file is in the "downloads" section. However, it says that the file is moved or missing, and I don't remember moving or deleting this file...

Any idea what firefox did with this file? Is there any way i can restore it or restore firefox history containing the file data? Appreciate any help. Thank You.

Asked by ilikegamesnstuff 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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After an update, Firefox no longer properly displays certain character sets

Recently Firefox asked me to close so it could restart and install an update, and when it came back, it wasn't properly displaying a number of character sets for which I … (read more)

Recently Firefox asked me to close so it could restart and install an update, and when it came back, it wasn't properly displaying a number of character sets for which I have the proper fonts installed. Sorry for the vagueness as to when this was, but I'm not sure. The attached table of letters from Wikipedia's article on the Phoenician alphabet gives a great illustration of the problem I'm having. All of these characters used to display.

The fonts work fine outside of Firefox. But the problem isn't limited to Wikipedia, as shown in the next screenshot from Tatoeba. And there are other, non-Semitic letters that I've also suddenly started having problems with - I think they're all the kind that a typical Unicode font might not support, leading me to wonder if Firefox is properly looking for another font, and it doesn't seem so, but I've had difficulty trying to fix this in settings and haven't found any threads here or elsewhere about how I might do so.

Asked by koyenes 1 year ago

Answered by koyenes 1 year ago

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Facebook White Screen (only with Firefox)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Re… (read more)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

Asked by David Shochat 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Being blocked often by captcha when I try to boot up Firefox

I am on Windows 10 and have not had trouble booting up Firefox to my home page, Dogpile, until the past few days. Every time I load Firefox, I get the captcha Are You a R… (read more)

I am on Windows 10 and have not had trouble booting up Firefox to my home page, Dogpile, until the past few days. Every time I load Firefox, I get the captcha Are You a Robot? It is happening every time over the past few days. What is causing this? How can I get directly to my home website? Thank you very much for your help!

Asked by ToSt 1 year ago

Answered by ToSt 1 year ago

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Is there any way to see my Firefox Account credentials?

Right now, I'm logged in my Firefox account and have everything backed up (logins and passwords, bookmarks, history, etc). Thing is, I do not remember my Firefox account … (read more)

Right now, I'm logged in my Firefox account and have everything backed up (logins and passwords, bookmarks, history, etc). Thing is, I do not remember my Firefox account password, but thankfully I am logged in and synced through 3 devices. I think, there may be a situation when some time in the future, I will be logged out one way or another.

Is there a way to see my Firefox account password, since changing password results in everything being deleted? I want to not get involved in such a hassle of exporting and importing data, if I can help it.

Thanks in advance.

Asked by Bambacha 1 year ago

Answered by Bambacha 1 year ago

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input type date

When the input type is date then the format is 'mm/dd/yyyy' regardless of format type. I know that Firefox doesn't support this yet, so I'd like to know if and when it wi… (read more)

When the input type is date then the format is 'mm/dd/yyyy' regardless of format type. I know that Firefox doesn't support this yet, so I'd like to know if and when it will support other formats like 'dd/mm/yyyy' that we use in Greece.

Thanks in advanced for your help.

Filippos

Asked by Filippos 1 year ago

Answered by TyDraniu 1 year ago

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Firefox 81.0.1 not remembering cookies

Version 81.0.1 (64-bit) does not remember cookies. I logged in to my email, Facebook, LinkedIn and other sites and chose to remember the browser. When I restart the brows… (read more)

Version 81.0.1 (64-bit) does not remember cookies. I logged in to my email, Facebook, LinkedIn and other sites and chose to remember the browser. When I restart the browser, I have to login again. This happens on all sites with passwords. I tried the sites and restarting Firefox several times with the same results.

I have disabled all tracker blocking, allowing everything through. Enhanced tracking protection is off for the sites. Cookies, etc. are NOT set to delete upon exit. This is new behavior. Earlier versions did not have this problem. Any idea of how to fix this?

Asked by Espressolover 1 year ago

Answered by FredMcD 1 year ago

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Can You Automatically Revert To DEFAULT Printer Settings Each Print Attempt?

Firefox used to revert to default printer settings every time we make an attempt to print. This was ideal for us since we are a business that prints the same style of do… (read more)

Firefox used to revert to default printer settings every time we make an attempt to print. This was ideal for us since we are a business that prints the same style of documents frequently throughout the day, only requiring us to change the settings as needed for one-offs that had different requirements. It was very efficient.

Since the latest update, Firefox "remembers" any changes in printer settings for the next time it prints. So, when we make changes for those one-offs, the next batch of prints are coming out wrong. It is wasting a lot of paper and time.

Is there an option somewhere in Firefox's about:config that turns off Firefox's print settings memory, and forces it to revert to the default printer settings?

Asked by Next Gen Musical Ltd. 1 year ago

Answered by Jonathan Watt 1 year ago

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Lost extensions

Hi everyone. I hope you can help me. I have installed one extension few days ago. Today i decided to refresh my browser by using mozilla button. After i did it, my extens… (read more)

Hi everyone. I hope you can help me. I have installed one extension few days ago. Today i decided to refresh my browser by using mozilla button. After i did it, my extension is gone and i have a file on my deskop like "old data of firefox" saved. The thing is i need my extension back because i had there some important data that i haven't saved :/ Is it possible to restore my old browser the same as before i refreshed it? Please help !

Asked by swierk.ubezpieczenia 1 year ago

Answered by swierk.ubezpieczenia 1 year ago

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Website not rendering correctly

I have a website that wont render correctly. It will not render most of the css on the firefox installation on my main computer. I have tried loading that website on mult… (read more)

I have a website that wont render correctly. It will not render most of the css on the firefox installation on my main computer. I have tried loading that website on multiple computers with the same version of firefox (signed into the same firefox account) and they all work. The website also works fine on Microsoft edge installed on my main computer.

The weird thing is, if I try to load that exact same website when it is downloaded to my computer, (from my hard drive) it works fine and looks perfect (same browser, exact same code).

I have tried to clear my data, and disable all extensions and plugins and that did not work.

Does anyone have any suggestions of ideas I can try before I reinstall the browser on my computer?

I am running Windows 10, Firefox x64 version 81

Asked by TheRuntingMuumuu 1 year ago

Answered by FredMcD 1 year ago

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pop out videos wont stop. Have unchecked the box, but still chewing up my bandwidth.

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want pic… (read more)

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want picture in picture and I do not want videos to play automatically. I have been through all the settings, but nothing makes any difference.

Asked by j.searle01 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Hide the title bar.

I'd like to hide the title bar in Firefox. It takes up valuable on-screen real-estate, and doesn't really serve a purpose (other than showing a web page's full title, whi… (read more)

I'd like to hide the title bar in Firefox. It takes up valuable on-screen real-estate, and doesn't really serve a purpose (other than showing a web page's full title, which I'm not interested in anyway).

In this screenshot, I have Firefox on the left, and Brave on the right. Now, I know it's only about 30 or so vertical pixels, but the title bar in Firefox is taking up a lot of space that could be used for actual web content.

Is there any way to disable this top bar? Or is it baked into the actual program itself?

Asked by tailsnow 1 year ago

Answered by cor-el 1 year ago

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Exporting specific bookmarks

Can I export only specified bookmarks, or a specific bookmark folder, or is it all or nothing? If I export the whole thing to a .json file or to an HTML file, can I then… (read more)

Can I export only specified bookmarks, or a specific bookmark folder, or is it all or nothing? If I export the whole thing to a .json file or to an HTML file, can I then import only selected bookmarks. (I want to copy a bookmark folder from one Mac to another. Different OS versions, same Firefox versions.)

Thanks, Wimsey

Asked by Wimsey 1 year ago

Answered by cor-el 1 year ago

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Unable to logon to Texas Workforce Commission

I AM ALMOST DONE WITH MOZILLA THEY UPDATE MORE THAN BILL GATES AND MICROSOFT AND I AM SICK OF IT. I AM RUNNING ON VERSION 81 AND NOW IN THE LAST MONTH AND HALF I HAVE NOT… (read more)

I AM ALMOST DONE WITH MOZILLA THEY UPDATE MORE THAN BILL GATES AND MICROSOFT AND I AM SICK OF IT.

I AM RUNNING ON VERSION 81 AND NOW IN THE LAST MONTH AND HALF I HAVE NOT BEEN ABLE TO LOGON AND I AM GETTING TIRED OF THIS CRAP TO TEXAS WORKFORCE COMMISSION

SO I WOULD LIKE TO KNOW WHAT TO DO ABOUT IT, AND BEFORE YOU ANSWER I CAN GET ON GOOGLE NO PROBLEM WITH THEM BUT I CAN'T STAND GOOGLE IN ANY FORM OR FASHION BUT I AM BEGINNING TO HAT MOZILLA AND THEIR CRAP.

CAN ANYONE TELL ME WHAT IS GOING ON WITH FIREFOX THAT I CAN NO LONGER LOG INTO TEXAS WORKFORCE COMMISSION I WOULD REALLY APPRECIATE IT.

LAST COMPLAINT I AM SICK OF THESE BIG TECH COMPANIES NOT HAVING A SUPPORT LINE OR PHONE LINE TO CALL FOR HELP MOZILLA GET YOUR ACT TOGETHER

Asked by robynjones 1 year ago

Answered by cor-el 1 year ago

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Need to open a new tab when using address bar or search bar

When I use the address bar or search bar to search it displays the website in the last tab that's opened instead of opening a new tab, if I use a bookmark it opens a new … (read more)

When I use the address bar or search bar to search it displays the website in the last tab that's opened instead of opening a new tab, if I use a bookmark it opens a new tab but not when i use the address or search bar do you know how to fix this?

Asked by gary92 1 year ago

Answered by gary92 1 year ago

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Recent Firefox upgrade won't talk to my bank's website

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message: Secure Connection Failed An e… (read more)

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Asked by stevejq 1 year ago

Answered by stevejq 1 year ago

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Can't access apple websites which require a login

Whenever I try to access websites from apple which require a AppleID login like "icloud.com", "appstoreconnect.apple.com" or "developer.apple.com", the websites will be e… (read more)

Whenever I try to access websites from apple which require a AppleID login like "icloud.com", "appstoreconnect.apple.com" or "developer.apple.com", the websites will be eternally stuck at the loading spinning animation. Here is stacktrace I found in the console: Uncaught TypeError: can't access property "startTime", d[(d.length - 1)] is undefined

   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   _ https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   Rt https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   <anonymous> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonymous> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   t https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   r https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonymous> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391

app.js:23:7064

   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   _ https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   Rt https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   <anonym> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonym> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   t https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   r https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonym> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391

Asked by Butzlabben 1 year ago

Answered by Butzlabben 1 year ago

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Logins and passwords not imported in Version 81

To start off, I've never used the sync feature. Not that I think it won't work, I just haven't trusted the cloud enough yet. That being said, I know my logins and pass… (read more)

To start off, I've never used the sync feature. Not that I think it won't work, I just haven't trusted the cloud enough yet. That being said, I know my logins and passwords are stored in the "profile" in the appdata of mozilla firefox, on this local computer. To my knowledge, this information is stored in the "logins.json" file located in my default profile. Up until now, I have had no issues retrieving the information I need. However, after this morning, when Version 81 was installed, I visited a website where I needed a particular login. I normally have Firefox automatically populate this information, on this particular site. However, since that did not happen this time, I checked my "logins and passwords" page, only to find "No logins found" on the sidebar, and "No synced logins found" in the main space, with instructions on how to sync from other devices or import from other browsers. Since I have not had a login before (for Firefox), I created an account to see if I could import the information from a previous version. However, only other browsers were listed, and I can't sync from another device, as the information is stored on this machine. Creating an account has also allowed me to post here...

I have opened the logins.json file with notepad, and the logins-backup.json file, and both are full of information. Of course it's not plain text, but the information is there. I can also open these files with Firefox, however, it doesn't recognize the file as the "logins and passwords" file, it just displays the encrypted information in a different (html?) format.

Any advice on how I can import these 55+ logins and passwords without re-creating or changing each one of them? Thanks.

Asked by c.kurt 1 year ago

Answered by cor-el 1 year ago