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  • Solved

Facebook White Screen (only with Firefox)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Re… (read more)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

Asked by David Shochat 1 month ago

Answered by jscher2000 1 month ago

downloading my own videos off of my own youtube channel

Based on my friend's statement to me that HE WAS ABLE TO EASILY DOWNLOAD ANYBODY'S YOUTUBE VIDEO VIA HIS FIREFOX BROWSER I put Firefox on my desktop PC specifically so th… (read more)

Based on my friend's statement to me that HE WAS ABLE TO EASILY DOWNLOAD ANYBODY'S YOUTUBE VIDEO VIA HIS FIREFOX BROWSER I put Firefox on my desktop PC specifically so that I could download my own youtube videos via my youtube channel's DOWNLOAD BUTTON that had suddenly (after working fine for several months) stopped working for me on Chrome. *This download button had been for weeks working perfectly fine in my brand new FIREFOX browser but has just now suddenly stopped working: Is this a problem with FIREFOX or is youtube preventing me (by blocking my IP address or something) from downloading to my PC MY OWN VIDEOS?

Asked by luciddreamsrule 2 weeks ago

Last reply by cor-el 2 weeks ago

Suddenly I am unable to log into Facebook

Suddenly I am unable to log into Facebook. I have made no changes to my computer or to Firefox. When I try to go to Facebook the credentials box comes up, then before I… (read more)

Suddenly I am unable to log into Facebook. I have made no changes to my computer or to Firefox. When I try to go to Facebook the credentials box comes up, then before I can type in my credentials another small window appears with the title bar "Not Logged In" and Please Log in to Continue, and two little buttons at the bottom Cancel or Log In. I am unable to input my credentials at all; the little window keeps coming up. I am able to successfully log into Facebook using Microsoft Edge browser.

I am running Windows 7.

Asked by Kathy 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

HUGE PLACE OF FIREFOX IN THE TASK MANAGER PROCESS

Hello, For about +1 year, every time I open a Firefox window, in Windows 10 Task Manager I see 5 to 10 windows are open and take up more than 800MB of space. To this day … (read more)

Hello,

For about +1 year, every time I open a Firefox window, in Windows 10 Task Manager I see 5 to 10 windows are open and take up more than 800MB of space.

To this day I still haven't found a solution.

Can anyone tell me how to stop this process as it slows down my Toshiba Satellite Pro R50 C10X laptop which is 4 years old and still very healthy ....

thank you

link text

Asked by BettyM 1 month ago

Answered by BettyM 2 weeks ago

firefor homepage is not effective

when i open about:support, i find "MOZ_CRASHREPORTER_RESTART_ARG_1 http://bao7.gndh333.top"。this make that when i open the firefox, it will open http://bao7.gndh333.top … (read more)

when i open about:support, i find "MOZ_CRASHREPORTER_RESTART_ARG_1 http://bao7.gndh333.top"。this make that when i open the firefox, it will open http://bao7.gndh333.top as the Homepage ,how to delete that?

Asked by gejikun 1 month ago

Last reply by 1912371473 2 weeks ago

lost bookmarks

Have lost all bookmarks and can't seem to set any. Using Restore shows a list but says can't use file on every one. Looks loke lost forever! ... but how to set up new… (read more)

Have lost all bookmarks and can't seem to set any. Using Restore shows a list but says can't use file on every one. Looks loke lost forever! ... but how to set up new ones and why all lost? .. a recent F/F update gone wrong? Mhs

Asked by mhs65tai 2 weeks ago

Last reply by FredMcD 2 weeks ago

System hang after upgrade to version 82...and its a pain to roll back.

Updated to version 82. Slow and cludgy and uses gobs of memory. 17 system hangs in less than a week. Windows 7 pro on quad core i7 with 4g mem and heaps of disks. no othe… (read more)

Updated to version 82. Slow and cludgy and uses gobs of memory. 17 system hangs in less than a week. Windows 7 pro on quad core i7 with 4g mem and heaps of disks. no other software or hardware changes...

WHAT HAVE YOU DONE?????

Firefox used to be quite easy to use and maintain. Rollback to the previous version destroys my profile... All bookmarks and ad-ins lost.

Seriously guys, do more thorough testing, and provide and easier (like you used to) means of rollback from and update. After 30+ years of using firefox I am EXTREMELY DISAPPOINTED.

Asked by Cooper 2 weeks ago

  • Solved

Pdf forms firefox 81

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This docume… (read more)

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This document contains forms. The filling of form fields is not supported". Is there something I need to enable?

Asked by alan120 2 months ago

Answered by TyDraniu 2 months ago

error in clipboard data after selct all, copy

hello, I am facing an issue when selecting all the content of a page, copying it and then pasting for analyzing elsewhere. The HTML version of the clipboard is broken in … (read more)

hello,

I am facing an issue when selecting all the content of a page, copying it and then pasting for analyzing elsewhere. The HTML version of the clipboard is broken in some cases.

I checked with the software "insideclipboard" and compared the source code of the page against the HTML code loaded in the clipboard. In some specific cases it has not the same structure.

I have made 2 links to download example files and see the problem

file making the bug to appear https://drive.google.com/file/d/1WBpLMCepWU302iaMaTIavX1WYiiz82Ml/view?usp=sharing

exact same file but with line 888 deleted https://drive.google.com/file/d/1Oh9jv3V-3BdWYoxzu_Hg1sckjbDjK-ro/view?usp=sharing

To reproduce it, just launch insideclipboard or equivalent software, do ctrl+A , ctrl+C on each example page and compare the resulting HTML loaded code in the clip board.

I have the same issue on 2 other computers, with plugin disabled.

Do you have an idea of why Firefox could break the HTML structure of copied content?

thank in advance

Asked by thomas3326 2 weeks ago

How can I search this forum effectively when searches ignore Boolean AND?

I am at my wit's end trying to find anything in this forum. Most of my questions require more than one word to define, as I imagine most people's do. Yet the search mecha… (read more)

I am at my wit's end trying to find anything in this forum. Most of my questions require more than one word to define, as I imagine most people's do. Yet the search mechanism seems stuck on Boolean OR. Any way I formulate a question I get results that have at least one of my terms, but often only one. I add terms because I need articles that refer to ALL of them. Adding terms is supposed to give you a smaller, more relevant set of results, not a bigger one full of stuff that has no relation to what you need. The more complex a system is, especially when it lacks any useful detailed structure or browseable index, the more important it is to make searching precise.

Example: I want to know about selecting tabs. Not selecting text, or bookmarks, or anything else except tabs. Not how to bookmark, or close, or move tabs, or do anything except select them. I need pages that have BOTH terms, which calls for Boolean AND. But no matter how I formulate the search it works as OR, returning many pages with only one of the two terms. If these were working correctly, the multi-word searches would return fewer hits than either of the first two. Instead we have

search expression hits


select 874 tabs 962 select tabs 1408 "select tabs" 1408 select AND tabs 1408 select & tabs 1408 select + tabs 1408

The best option I'm given is to look through 874 articles with the word "select" for any that have to do with tabs. This is absolutely no way to manage any kind of database. How does anybody find anything using it? How do you forum volunteers find the information you need to help the rest of us? Implementing proper Boolean searching isn't rocket science--it's been a fundamental part of database management for more than 40 years. Surely you know somebody who can make this work.

Asked by fastauntie1 1 month ago

Last reply by fastauntie1 3 weeks ago

Wow! Super, super slow.

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there. I think I'll fix my proble… (read more)

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there.

I think I'll fix my problem by deleting the Firefox virus from my computer.

Asked by Artie 1 month ago

Last reply by Artie 3 weeks ago

  • Solved

Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 2 months ago

Answered by Mr.K 2 months ago

Font Rendering

Hi all, Last weekend Firefox updated to 82.02 automatically and the font is now very Chrome-like in that it is grey and grainy which causes me massive eye strain. I switc… (read more)

Hi all,

Last weekend Firefox updated to 82.02 automatically and the font is now very Chrome-like in that it is grey and grainy which causes me massive eye strain.

I switched from Chrome to Firefox because of the bolder, blacker fonts. Now I'm probably stuck in version 81 for the rest of time which is not a long term solution. Is there a way to use version 81 font rendering in updated versions of Firefox.

Thanks,

Jayule

Asked by jayule 3 weeks ago

Last reply by cor-el 3 weeks ago

Firefox 81.0.2 can't sign up for 'Get Status Updates ' on fedex.com. IE 11 can.

When I go to fedex.com, (https://www.fedex.com/apps/fedextrack/?action=track) enter a tracking number, click on Track, I can see the travel history, etc but cannot seem t… (read more)

When I go to fedex.com, (https://www.fedex.com/apps/fedextrack/?action=track) enter a tracking number, click on Track, I can see the travel history, etc but cannot seem to complete the 'Get Status Updates'. I am able to enter all the requested information and when I enter my email address for the second time at the bottom, 'Submit' turns from gray to Orange but clicking it does nothing. When I do the exact same thing in IE 11, it works correctly and I get the 'Notifications have been sent to the following recipient(s) .' as expected.

I am using Firefox 81.0.2 on Windows 7 Pro SP1. Fedex updates have not worked for several Firefox versions.

Any suggestions would be appreciated.

Asked by MikeZZ 3 weeks ago

Keep two profiles' bookmarks in sync

I want to have a unified bookmark experience over two different user accounts on my desktop computer (one is my 'ordinary' account, the other is the Administrator' accoun… (read more)

I want to have a unified bookmark experience over two different user accounts on my desktop computer (one is my 'ordinary' account, the other is the Administrator' account. Importing bookmarks is a one-time event, and entropy takes over immediately afterwards. It occurs to me that using a Shortcut, to point to a single file, may be a solution. The idea being that any change to the single file will automatically perpetuate itself to both accounts.

My question - is this reasonable, or is there an even niftier way of doing this (a sort of "Blend the properties for these two accounts" type of setting).

Thanks,

Tony

Asked by tfurnivall 3 weeks ago

Last reply by jscher2000 3 weeks ago

icons for my add-ons.

With the last update I can no longer find the icons for my add-ons. If I can not access my password manager I can not use Firefox. and that upsets me. I checked the add o… (read more)

With the last update I can no longer find the icons for my add-ons. If I can not access my password manager I can not use Firefox. and that upsets me. I checked the add on page and they are enabled.

Asked by nanb381 3 weeks ago

Last reply by FredMcD 3 weeks ago

ActiveX on Firefox

Dear Support, We are using IE on Windows for our main application and using ActiveX script to print directly to the printer and this is working fine. Now, we need to migr… (read more)

Dear Support,

We are using IE on Windows for our main application and using ActiveX script to print directly to the printer and this is working fine. Now, we need to migrate the application to Ubuntu desktop and use the Firefox as web browser instead of IE but the ActiveX script is not working from Firefox. What is the similar feature in Firefox for Activex?

Asked by eea 3 weeks ago

Last reply by jscher2000 3 weeks ago

Firefox spellchecker won't work, dispite having the dictionary installed.

Okay. I've got an issue with the spellchecker that seems to be a bug. I installed the dictionary, and made sure it was on. However it won't detect even things like gfhjrj… (read more)

Okay. I've got an issue with the spellchecker that seems to be a bug. I installed the dictionary, and made sure it was on. However it won't detect even things like gfhjrjdjd as being misspelled. It's really annoying. It doesn't seem to be able to detect text boxes - even this one. There is no option to enable it with right click.

Asked by pjblackmoore 1 month ago

Last reply by FredMcD 3 weeks ago

Cannot update mozilla form update manager on linux mint 20 (ulyana)

Cannot update mozilla form update manager on linux mint 20 (ulyana). On update manager shows there are update avalaible, to FF 82. But i cant update and it shows like bel… (read more)

Cannot update mozilla form update manager on linux mint 20 (ulyana). On update manager shows there are update avalaible, to FF 82. But i cant update and it shows like below.

Asked by falahmeola 3 weeks ago