Firefox Support Forum

Hi! I found a strange thing today. I wanted to open an ftp link and firefox asked me in which app I wanted to open it. Of course I wanted to open it in Firefox, but the only app on list was Internet Explorer. So, I added Firefox to the list, but I couldn't open the link with it, because when I marked Firefox and tried to click "open", nothing happend and the box still appeared. So, I ended up using IE. I'm using Firefox Nightly (81.0a1 atm of encountering this).

Hi Firefox start to take a lot of CPU depending on how many tabs are opened (that is normal of course especially if with flash contents). What is not normal is that CPU will not be released when tabs are being closed, even with one (blank) tab left opened CPU usage is 40%-85% (depending if other process need CPU). Essentially: once Firefox process obtained 80% of CPU you can close tabs but you are fucked the same, now opening new tabs is a pain! Of course restart fix the issue. Is not a matter of addons or updates, Firefox and system (Windows 10) are updated to last version; I feel is something related with flash contents. Is it possible only me experience this?! Regards

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

I have noticed a new folder has appeared on my desktop - out of the blue - labelled "STG-backups-FF-81.0.1" If I delete it, it is simply replaced by another one at some point, later on. I assume this folder is created by Firefox and the back-up file information is saved in it automatically. Surely the folder should be in a different location? Has anyone any ideas on where this is supposed to be, and how to get Firefox to revert to saving the files in it in the correct place?

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Hi

For two days I've been searching on the web and in here with no luck.

Initially as Facebook is loading ... I can see the video for a brief second, then its turns grey with the message "Sorry, we're having trouble with playing this video."

Appears to only be a problem on Facebook and only in FF (chrome facebook videos work fine)

Using

FF 81.0 (64-Bit) Windows 10 Version 2004

Tried with all addon's disabled. Tried with anti virus disabled

Tried adding "Flash Video Player for Facebook" addon

Videos all work and play in chrome.

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and I can't figure out how to get back the old way. Does anybody know?

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perhaps there might be a workaround?

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

• Running in safe mode

• Using a different profile

• Downgrading to an older firefox

• Changing allowed CPU cores from 8, to 4

• Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

On this page

 https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

it says

 5. Use the app to take a photo of the QR code, or click Can’t Scan Code to display a code to enter into the app. 

But I don't see a QR Code anywhere. What am I missing?

Thanks.

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In console i get an error: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://googleads.g.doubleclick.net/pagead/id. (Reason: CORS request did not succeed).

I am on arch linux system.

I've tried to: 1. Update all ca-certificate* packages 2. Disable and delete ad-block 3. Use another browser (there is no problem, only in firefox)

This problem is only actual on Youtube for me.

Lately, I keep finding more and more websites that are able to prevent me from downloading their images. It seems this is becoming a huge problem now, and it's changing the entire experience of using the web.

And it seems to me that Mozilla are enabling developers to do this, trying to take away people's rights.

In the past, I could work around the problem (not that I should have to) by going to Tools > Page Info > Media. But even that method no longer works (eg go to www.bbc.co.uk - the large image in the top left is nowhere to be found in Media!) There are also sites which show PDFs that cannot be downloaded. That is just SO wrong!

The ability to save any image in a web page is a basic liberty of using the web, always has been. No website should be allowed to display images that can't be downloaded, it's just wrong. It's like someone making a magazine out of special paper to stop readers tearing pages out!

I've sent feedback about this through the Help menu, but no one ever listens.

Does anyone here have the ability to raise this issue with Mozilla? This needs to be FOUGHT against. They are helping large corporations to slowly strip away the basic rights of the public. Saving pictures may seem like only a small detail, but it ultimately leads to a 100% premium internet where no one can keep or save anything. Mozilla is taking the internet out of the hands of the public and putting it the hands of big businesses.

The issue of 'protecting copyright' is completely irrelevant. Any criminal operation determined to leech images would obviously have the ability to do this regardless. Plus, if companies don't want people to be able to download the high-res version of an image, they shouldn't put it online.

Every time I restart my pc and load google it asks me to 'agree' to their terms. It does not remember that I have done this and forgets the options I chose. It is just annoying having to click on it each time. I found an article online but it must have been applicable to an earlier version as when I go to Options > Privacy > History section there is no longer a button on the right "Exceptions..". I am using version 81.0.1 (64 bit). Any help appreciated. Thanks

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts?

Hi !

Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is not playing) all the sounds of my computer are muted. Simply changing my sound output and going back to my headphone resume the other sounds.

I've tried solutions for Windows and the headphone without success, and then found solutions that appear to work for Chrome (https://support.google.com/chrome/thread/8894867?hl=en&msgid=14396047) and Spotify (https://community.spotify.com/t5/Desktop-Windows/Pausing-Spotify-Playback-quot-Mutes-quot-ALL-Audio-Playback-On/m-p/4551102/highlight/true#M64084), hence why I decided to search for a Firefox fix.

Could someone help me ?

have the same addons in Chrome and FF (Kaspersky, adblocker; turned both off in FF to test, NO difference)

this just happened, screen says "Video not found" for EVERY ok.ru vid

just want to stream again (never download, just stream)

this has been working correctly for YEARS till a few hours ago

of course I can watch with Chrome, but prefer to using FF

only a few of DOZENS that suddenly stopped working on FF (still play with Chrome) https://ok.ru/video/3113160935936 https://ok.ru/video/2723130051072 https://ok.ru/video/291281242787 https://ok.ru/video/328756300451 https://ok.ru/video/3717381622272 https://ok.ru/video/3844312730112 page https://ok.ru/video/c3924224 https://ok.ru/video/287260740259 https://ok.ru/video/269560449699

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.