Firefox Support Forum

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compatible with Window 7 A black screen is shown just I open the Firefox browser I thought it is virus, but it is not so. Now I am sure of the problem I uninstalled the new version and changed for an old version ( V 80.01 ) and the black screen is never shown The black screen which I complain about= crashing of the browser because it is not covenant to Window 7

2- I changed the update to  (   Check for updates but let you choose to install them )  and the problem is ended but a message about updating still appears in the right corner  need me close each time. 

How can I get rid finally from update message in the toolbar ? In V 80.01 there is no choice ( never check for update )

I DID NOT FORGET MY PASSWORD AND I HAVE ACCESS TO MY EMAIL BUT MY SYNC INFO IS GONE. I have been using a live usb Linux system & sometimes 3 times a day other times 4 or6 days solid i boot i get online ten open Firefox activate my toolbar menu then open tools then sign in to Firefox and sync normal i get all my add-ons but last week i did this and got nothing, blank. FF. ACCEPTED MY PASSWORD but acts like i got nothing to sync and i have it on my android and wen i sync my phone nothing its lie 2 different accounts but i checked everything is right. i have read all the on line help but i dont see anything. im sorry but when i forget a password or cant get in to my email i do not try to get help i just deal with it and fix it. the only reason im trying to get help is i have relied on this service fo a long time and my bookmarks and most of my passwords i dont know. i know i can change them, and i know how and i have secondary emails and so on but my problem is why out of the blue fire fox has nothing to sync for me? my name is ronnie mattix my email is [email address] and i know my Firefox password but other than that i would have to change every thing. and i have not changed my Firefox password for 6 months or so. so what should i do? thank you for helping rm

Amazon stopped working a few weeks ago. Now it wants me to put in the scrambled letters to sign in and it will not let me purchase anything. I tried turning off add ons that did not change it. It works fine on other browsers.

I imported a list of bookmarks from another computer. Now my bookmarks sidebar contains many duplicates. Is there an efficient way to identify and remove them?

Jim B.

I want to use a local html file as my new tab page. Currently there is no easy way to do this as far as I can tell.

Firefox at some point has removed the in-built option to set the new tab as a local file. Setting the home page as a local file is possible. But setting the new tab as either home (note, not 'Firefox Home') or explicitly the local file is not an option (see attached image).

Previous forum posts point toward New Tab Override extension. However, in recent releases, add-ons cannot offer a work around as Firefox no longer allows add-ons to access local files. In the image attached, New Tab Override extension shows that it cannot use a local file as the new tab. It can however take a file and store it somewhere it has control over. This means every time I edit the local file, I need to manually re-upload this to the extension in each instance of Firefox. It is no longer a good option.

I am sure I used this feature not too long ago and it feels like a very simple thing. I am sure I must have missed some setting or option. Any help achieving this would be greatly appreciated.

Hello, I would like to know how I can avoid having to enter an account authorization code everytime I sign into my laptop. Everytime my laptop hibernates or shuts down I come to find that though I login first try (with password), EVERY SINGLE TIME I for some reason have to go retrieve a code from my email to complete sign in. This is a huge pet peeve and I want to know what to do.

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

before, on the pull-down menu on Help, there was the option to "Restart with Add-on Disabled", which now I cannot find... can someone guide me to its location, if, it is still possible to do... thanks in advance.

Hi, I'v grown very fond of FireFox for a very long time however, I DO NOT like the idea of your asking me to save my passwords even though I thought that my selecting the 'remember this response' for the future does not work and in which I indicated NO. Can you not be like the other guy? I choose your browser mainly because you don't treat User like we're stoopid, but now you're looking like Google and Microsoft. Uggggghhhhh. Is there something I can do to not receive this prompt. The answer will always be NO!

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

I have signed into my Mozilla help account but the only place I can see a link to "post a new question" is on the Firefox browser section where I am now. How do i post a question to the Thunderbird community..only see other posts there -not a post a new question option. Feel pretty stupid at not being able to find this.

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date While my Firefox is always up to date, can you help me further. Thanks in advance from Trimmy.

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?