Firefox Support Forum

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozilla or any other) in a second tab. Occures with the HTML5 Versions of Shakes&Fidget and Forge of Empires, which i play. No problem with latest version of the normal Firefox (77.0.1 64-Bit) and the previous dev edition 78.0b9 64-Bit. My OS is Windows 10 Pro Version 2004 Build 19041.329

Thanks in advance, Nicole

I'm using Firefox Beta on a slow laptop in Linux -so, manually changing videos to 360p from the cog works to make them play smoothly. The facebook SD Only setting in https://www.facebook.com/settings?tab=videos doesn't really work -only in a few videos. If anyone knows of an extension that handles this on latest Firefox Beta let me know. Thank you.

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. It is difficult to describe what is going on. Here's what it looks like:https://i.imgur.com/mTJfDeD.mp4. I don't know how else to illustrate the issue. This has been going on for the past several versions of Firefox. I'm currently using 79.0b3 (64-bit) on a Mac.

Today I've refreshed my Firefox and I'm aware that I'll loose all my add-ons/extensions/customization's, but the problem is I've lost all my passwords in my Firefox lockwise! Please help me. I need all my saved passwords ASAP.

Hi,

I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or password anything. just a fresh browser. Please help me

Regards, Munna

I am running Firefox Developer Edition v79 and I cannot for the life of me find a way to export my bookmarks.

I have tried all the methods I could find on this support site and it seams to me like exporting bookmarks is no longer an option.

I am noticing odd behavior in my browser where some folders pull down with a caret at the top and some don't. (Please see the very tops of the two attached screenshots, just below the menu bar.)

The caret appears to have no function: it does nothing. Can somebody explain what's going on and how I can eliminate carets?

Thank you

Update to the most recent Firefox Browser Version unsuccessful. 'Automatic update' option is active, but I receive a failure message like "... could not be updated to the newest version". I'm stuck at version 69 or so. Manual update equally unsuccessful - I tried the commonly known tips already. Windows 8 PC, active user profile is not 'administrator' (this was not a problem in the past). P.S.: I'm sending thsi message from a different PC (... wher updating Firefox no problem) - so educated guesses below may be misleading

I went to use Firefox. A message pops up wanting to know if I want to make Firefox my default browser. I thought I all ready had. ( This problem started after Firefox did an update ). Anyway, I clicked "yes". I am taken to a page on my computer that lists all the Aps I have. Firefox was listed but when I clicked on the Apt nothing happened. I tried again and now Firefox is not even listed. How can I make Firefox my default browser if it is not even listed? I am using Firefox to contact you now. The only thing listed is Google Chrome.

I would like to set Firefox as our default browser and I have read and followed the instructions to do so but while other browsers are listed as possibilities Firefox does not show up on the list. How can I get Firefox on "the list"?  :-)

I asm now using Firefox version 79. Prior to this Firefox would open to Xfinity and it would log me in. with V79 it does not log me as it did with other versions in. Is there a way to configure it to log me in like it used to? Thank you Allen

I can't log into certain of my password protected accounts in Firefox. But I can log into them in other browsers. Can someone tell me how to fix this problem. I used to get into any account through Firefox.

Hi, recently my firefox was updated and I don't know what happened but it had to reinstall all my addons after the update. But ever since then, my pocket recommendations have not been showing up. I followed the steps in this guide: https://medium.com/@EhsanNazim/re-enable-recommended-by-pocket-section-on-firefox-homepage-and-new-tab-a4df044f9c17

and set browser.newtabpage.activity-stream.feeds.section.topstories to True but still no change. Can anyone provide a solution?

ENG: i can't switch from HTML view to normal (only on firefox, works fine on chrome), i tried loging out and in, deleting cookies and clicking links from here: https://support.google.com/mail/answer/15049?hl=pl nothing works. Google support turned me down and said i should ask the Mozilla support.

PL: Nie mogę zmienić widoku HTML do zwykłego (na firefoxie, w chromie wszystko działa), próbuję przelogowywania, wyczyszczenia ciasteczek, klikanie w linki stąd też nie pomaga: https://support.google.com/mail/answer/15049?hl=pl Support Google odesłał mnie do supportu Mozilla.

Currently the menu only shows "Open Link in New Tab" and "Open Link in New Private Window"

I seem to remember having to edit something in about:config to get this option in the past, but I just installed Firefox on a new computer and can't find the option.

I'm aware that there are other methods of doing that (middle click), but that's not ideal as I'm really used to using the right-click menu.