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Reader View Icon

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "re… (read more)

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "reader" then selecting the "reader.parse-on-load.force-enabled" toggle to "true" and that didn't get it back. Is there a way I can get it back?

Asked by RogerN04 3 years ago

Answered by cor-el 3 years ago

  • Archived

How To Get My Add-ons back

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a s… (read more)

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a solution for people like me who find their preferred browser to now be frustrating and inefficient? I would love to restore my add-ons. Thank you.

Asked by austindsb 11 months ago

Last reply by austindsb 11 months ago

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Firefox 78 working after March 31, 2024

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox. Will Firefox 78.15.0 continue to work on my… (read more)

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

Asked by mrepi2000 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Outlook email folders on Macbook Air 2010

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I… (read more)

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I have asked Microsoft Support 3 times, so I have deleted addons, cleared cache, tried Private Window, but still no joy. The folders are all visible on my cell phone (Android), but I really want full use of Hotmail again on my laptop. It has been a problem for a few months. I cannot update my OSX, so cannot install/use another browser, and probably not update Firefox either from 78.15.Oesr. Thanks in advance.

Asked by sumnerpaul 1 year ago

Last reply by sumnerpaul 1 year ago

  • Solved

Firefox prevents opening pop up windows

I have an old Mac desktop computer and use firefox as my browser. I go to hotmail and click on and up comes my inbox. I click on an item but nothing opens. then I get a m… (read more)

I have an old Mac desktop computer and use firefox as my browser. I go to hotmail and click on and up comes my inbox. I click on an item but nothing opens. then I get a message up top saying firefox prevented the opening of one or more pop up windows. I have changed my password with microsoft. That has not improved things.

Asked by smivin 3 months ago

Answered by Mark 3 months ago

  • Archived

Gmail conection

Mon vieux Imac fonctionnait sans trop de problèmes jusquà présent ! Le 10 juillet 2025, il s’est « planté » sur l’opération suivante : « Google Chrome -> Gmail -> G… (read more)

Mon vieux Imac fonctionnait sans trop de problèmes jusquà présent ! Le 10 juillet 2025, il s’est « planté » sur l’opération suivante :

« Google Chrome -> Gmail -> Google Workspace »

tous mes messages apparaissent normalement quelques secondes puis l’écran se voile et devient inopérant avec la mention :

« cette version du navigateur n’est plus compatible. Veuillez installer un navigateur compatible »

Je n’ai pas les moyens d’acheter un autre Mac !

Asked by GILBERT LESTERPS 8 months ago

Last reply by Kiki 7 months ago

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Requesting updated build for MacOS 10.11

There are no OS updates available for my computer hardware (nor have there been for quite a few years), just to quash that right off the bat. The last release for 10.11 i… (read more)

There are no OS updates available for my computer hardware (nor have there been for quite a few years), just to quash that right off the bat.

The last release for 10.11 is 78.15.0esr (64-bit).

A number of websites do not load or outright refuse to load (the whole cloudflare hosting system, imgur, daily motion, youtube nags about it, even the login system for mozilla support renders quite oddly).

So I'm requesting an updated release. I realize there may be limitations due to libraries that have similarly abandoned 10.11. Thanks.

Asked by bobski3333 7 months ago

Last reply by James 7 months ago

  • Archived

my bookmarks are dissapering on my startup page

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with … (read more)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards