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  • Archived

Firefox browser auto updates

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updati… (read more)

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updating. So how can I fix the auto update?

Asked by dontibbs 7 months ago

Last reply by James 7 months ago

  • Archived

drag and drop attachments in outlook email-feature no longer works

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with … (read more)

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with the company I work for. This feature saves me so so much time since I am in graphics and photography and my emails usually have a lot of attachments. So, why did you take this feature away, I use it ALL the time...please let me know what is going on here or if there is a way around this, I can still load attachments by selecting the paperclip option, but it adds 4 to 5 steps...I love the drag and drop option, can you help me because I really like firefox and want to stay with this browser. thank you, Mark

Asked by chickinelliart 8 months ago

Last reply by rlane8511 7 months ago

  • Archived

can't get to hmnow.com; all I get is white screen

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription wit… (read more)

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

Asked by cd.kje 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

lost my passwords by doing a REFRESH

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I c… (read more)

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

Asked by kby1952 6 months ago

Last reply by FredMcD 6 months ago

Firefox is blocking access to Astound/wave.mail

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the caus… (read more)

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the cause. On October 23 my MasterCard account was charged $2.99 by a firm in Cyprus. MasterCard is investigating, and suggested that the card be cancelled, with a new card to arrive in the mail. They also advised that I alert my contacts that use MasterCard. In that process I attempted to change my password with Astound/Wave. But, every time I tried is was rejected. I Tried about a dozen times, one attempt right after another. I am thinking that that activity alerted Firefox that someone, other than me, was attempting to learn my information. Just seeing a dozen actions in a brief amount of time should have caused concern for me.

Is this possibly why Firefox is blocking our access to Astound/WAve mail?

Craig George

Asked by dana-craig 1 month ago

Last reply by cor-el 1 month ago

sycning two firefox accounts

Hi I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com. I al… (read more)

Hi

I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com.

I already had a firefox under this user name. Can you link my old account so I can transfer all book marks saved etc? thank you.

My email address is above

Asked by robinpegden 3 months ago

Last reply by cor-el 3 months ago

How do I stop Firefox from adding “HTTP” or “HTTPS” to a URL address?

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTT… (read more)

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTTPS" to the address, so Firefox says, “Unable to connect.” I am able to access my modem page without Firefox adding anything to the address. The instructions I found (at Support.mozilla.org/en-US/kb/https-only-prefs) say to disable or insert exceptions in the “HTTPS only" option on the “Privacy and Security” section of Firefox Preferences. However, there is NO "HTTPS only" selection in my Preferences (Version 78.150esr). The other suggestion, to “Click the Lock icon in the address bar,” will not work because there is no Lock icon in the address bar with this address. I have "Use the address bar for search. . ." unchecked in the "Search" section of Firefox Preferences. I also tried unchecking “Provide search suggestions,” disabling all of my Firefox extensions, and using “non-private browsing” mode. Safari browser will not connect to this URL either. Help!

Asked by katb1 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Bookmark dropdown submenus won't open

Version: 78.15.0esr (64-bit) The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. T… (read more)

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA

Asked by drewwilliamson86 6 months ago

Last reply by cor-el 6 months ago

  • Archived

logging in to my account

I have 3 emails and it wont allow me to log in to my main one because it doesent recognise my password They have emailed a number to the email that works but i find it d… (read more)

I have 3 emails and it wont allow me to log in to my main one because it doesent recognise my password

They have emailed a number to the email that works but i find it difficult to get back to enable me to put the number in

Asked by majoyce 8 months ago

Last reply by Dropa 8 months ago

Amazon history view list

In Amazon.co.uk, when I tried to remove items for view option, the option is not working. I tried with Safari and it works?? so is it a bug with firefox or amazon, but th… (read more)

In Amazon.co.uk, when I tried to remove items for view option, the option is not working. I tried with Safari and it works?? so is it a bug with firefox or amazon, but then again why aill it work with other browser....

Asked by verifab 5 months ago

Last reply by jonzn4SUSE 5 months ago