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My computer crashes when I try to upload a picture to ebay listing

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM These are the crash reports that came up for th… (read more)

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM

These are the crash reports that came up for this morning. It has crashed each time since then. I'm trying to upload pictures from the desktop to ebay listing. Please help, thanks!

Asked by mskibbe123 1 week ago

Last reply by cor-el 1 week ago

Repeated crashes when trying to load webpages or youtube videos

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would a… (read more)

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would attempt to load, never start playing, and eventually all of Firefox will crash. The same is now happening with other websites such as Amazon that seem to crash the browser just trying to bring them up. Not all of the sites are specifically video sites like YouTube but they often have embedded players. YouTube will load fine until you actually try to click on a video, browsing the homepage doesn't cause this issue.

Restarting Firefox in safe mode did not alleviate the issue, and Firefox is up to date.

Crash report ID for the latest crashes: bp-91adc60a-274e-4ae7-8a76-3cd170200907 bp-362af5eb-b22e-4a60-ab29-78eb60200907 bp-4a049ce3-6d32-46b5-bc9e-437240200907

Asked by drbrowner 2 weeks ago

Last reply by FredMcD 2 weeks ago

Sync - I cannot for the life of me figure out the parameters of operation

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I f… (read more)

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

Asked by mwman 1 month ago

Last reply by the-edmeister 1 month ago

hijacked

After a reboot of windows 7 some of my PC looked different then after a system restore everything looked fine except Firefox was back to its default. Tried swapping back … (read more)

After a reboot of windows 7 some of my PC looked different then after a system restore everything looked fine except Firefox was back to its default. Tried swapping back to a previous saved profile, also blank. Started trying to restore my settings off a synced profile on an unaffected computer BUT noticed in the general settings of the options folder at the very top it says 'Your Browser is being Managed by your organization' underlined as a link' witch leads to http://www.null.com/ (Calacom.com) I have been hacked & Hijacked HelpI want to manage my whole browser again

Asked by Gronk 1 month ago

Cannot Log into Yahoo mail on Firefox

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking … (read more)

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking logins were gone again. There is no way to stop this from happening, because Opera likes to make it difficult to stop auto-updates and to stop passwords/usernames from being wiped out when closing Opera. OK, fine. I'll go back to Firefox, then.

So when trying to login to my Yahoo mail account on Firefox there is a challenge page that sends a verification code to my Android phone. I clicked yes, but there is no place to put the verification from the challenge page. When I go back to the Yahoo mail login page, it goes back to the challenge page again, sending a verification to my Android again. This does not happen in Opera, but there is still the issue of being kicked out of all of my social media, email accounts every freaking time.

I have WORK to do and am not interested in being a coder. I am a writer. So how can I stop this from happening? I would like to go on with my freaking life!

Below is a screen-cap of the challenge screen. Do you see any way to get past it? NO! the only thing that is possible is to get to the goddamn Help screen. I don't want any Help. I want to log into my Yahoo mail. Again, this is not happening in Opera, but Opera keeps kicking me out of my logins.

Asked by walford2 1 month ago

Last reply by jscher2000 1 month ago

Firefox on Windows 10 keeps on failing updates

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an er… (read more)

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an error message "Update Failed", requiring a manual download and install. What can I do to automate the update installs? Thank you.

Asked by rmk9785e 1 month ago

Last reply by FredMcD 1 month ago

Insecure connection messege on Ali Express search

I'm getting this annoying message on my personal laptop always when I use the search bar on Ali express website "The information you have entered on this page will be sen… (read more)

I'm getting this annoying message on my personal laptop always when I use the search bar on Ali express website

"The information you have entered on this page will be sent over insecure connection and could be read by a third party. Are you sure you want to send this information? This is followed below with two boxes, "Continue" and "Cancel”. “

Although I don't get this message on my laptop at office using the same Firefox browser

Asked by M7md 1 month ago

Help... plz! Firefox masterpassword has me locked out, no access to 3 yrs of biz passwords and data.

Hi all! I know this isn't the first time you've heard this... I've been fighting with this master password issue since the middle of July and I've exhausted all the optio… (read more)

Hi all! I know this isn't the first time you've heard this... I've been fighting with this master password issue since the middle of July and I've exhausted all the options I'm aware of. I have tried to reset my password several times but the ""Master Password Box "" keeps popping up (even while typing this) and none of my previous nor current passwords open it and it's required before i can login to access any of my data and passwords etc.. Which i do not know what the password is anymore. I did know it bc i typed it in several times a day.... either Microsoft update or Mozz update happened and that password is useless now and i can not afford to lose this information!!! As stated, I'm losing biz as i type PLUS i can't pay my bills until I get back into my data. My IPhone and iPad and other devices are all caught up in this mess as well. I feel absolutely hopeless! One would think if you donate several hundred $ a year to Mozz and you'd think there would be some sort priority support for Donors. My other devices can't sign in either... Ive tried most everything I've seen in support and nothing seems to work. I feel as though the more i mess with it the deeper I'm sinking! I have a back up that is from 2018 which gaps the last 2 years of data and PW.. I Still have my old recovery key password that didn't work in the beginning when all of this happened, nor does windows master password work. I have everything backed up on a hard drive as well but I haven't gone down that road yet. I've been at this infinite loop for over a week now and I need some serious help please!!

Asked by Biggs 2 months ago

Last reply by Kawaii Amber 1 month ago

Saving a login

Hi I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://ww… (read more)

Hi

I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://www.disneyplus.com/. When I press log in it doesn't show any details and I have to manually log in.

Thanks

Rich

Asked by Rich 2 months ago

Last reply by cor-el 2 months ago

Firefox on Debian Linux (Ubuntu 20.04 LTS): Cannot import data from Chromium Browser

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I do… (read more)

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I downloaded Chromium browser and logged in with my Google account so my saved passwords could be synced to it. Now, when I run the import wizard on Firefox, I get the message No program that contain bookmarks, history or password data could be found. This basically means that either Firefox's import wizard cannot find Chromium on Linux or Chromium isn't supported. It could also mean a technical issue I'm not aware of.

Kindly assist. Thanks!

Asked by joeljustinp 2 months ago

Last reply by cor-el 2 months ago

YouTube sound is not played through Bluetooth (but I can hear it through laptop speakers)

Hi, If I play a youtube video in Firefox the sound is not 'forwarded' to my bluetooth device i.e. I can only hear it through my laptop speakers. I am running W10 and I e… (read more)

Hi,

If I play a youtube video in Firefox the sound is not 'forwarded' to my bluetooth device i.e. I can only hear it through my laptop speakers. I am running W10 and I experience no problems with e.g. Edge.

Asked by BasW 2 months ago

I keep getting popup windows (I'm on Mac Catalina)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. Thi… (read more)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. This is not happening on Safari.

Thank you, Isabella

Asked by isabaloo 2 months ago

Last reply by jscher2000 2 months ago

Firefox opening a new browser/window

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might hav… (read more)

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM

Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might have multiple installations of Firefox. In each of the different windows, could you call up the Troubleshooting Information page. Either:

   "3-bar" menu button > "?" Help > Troubleshooting Information
   (menu bar) Help > Troubleshooting Information
   type or paste about:support in the address bar and press Enter 

In the first table on the page, please compare: (1) Application Binary row Where is your main installation and where is the other one? For example:

   Current 64-bit program folder: C:\Program Files\Mozilla Firefox\firefox.exe
   Legacy 32-bit program folder: C:\Program Files (x86)\Mozilla Firefox\firefox.exe 

Do you have multiple installations? (2) Profile Folder row The part after the last . is the most interesting part. Please make a note of the name of your main profile for future reference.


First, thank you for your response. Second, I have attached jpegs from each of the Troubleshooting pages and a word doc of the lines that were asked in them. The profile I want to keep, of course, is the one from the taskbar. Now do I just delete the profile of the desktop icon for its location to get rid of it?

Thanks again for the assistance, Irv

Asked by irn89 2 months ago

Last reply by jscher2000 2 months ago

using Google Autofill in Firefox?

Hi, so I love Firefox and the ability to use addons even on mobile, which Chrome couldn't (which also was the reason why I switched to Firefox in the first place), the on… (read more)

Hi,

so I love Firefox and the ability to use addons even on mobile, which Chrome couldn't (which also was the reason why I switched to Firefox in the first place), the only thing that really bothers me is Lockwise. It's really glitchy sometimes; either it doesn't show up at all, then I have to manually copy paste my login data, or it moves around on the page when I scroll down, open up the keyboard etc.

So I thought, why not use Google's autofill, the feature I've always loved, because it works just perfectly, on Firefox instead. Did that on my tablet and mobile phone, as luckily you can select your autofill provider on Android. Sadly there's no option on Firefox so far (or I missed it, I quickly went through about:config but couldn't find anything there as well)... Maybe there's some hidden option or a safe addon that lets me do that?

Any advice would be much appreciated! Thank you in advance, Maria

Asked by Maria 2 months ago

slow web browsing

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. A… (read more)

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. Any advice? Updated windows 8 to 10

Asked by eamorley 2 months ago

Last reply by FredMcD 2 months ago

spell-check not working with Outlook.com

I am using Outlook.com (aka Outlook webmail, Hotmail) and the spell-check option no longer works. I write in multiple languages and have always had the option to access … (read more)

I am using Outlook.com (aka Outlook webmail, Hotmail) and the spell-check option no longer works. I write in multiple languages and have always had the option to access the drop-down menu to choose the language from the dictionaries that I have downloaded and/or chose the correct spelling of the word. This drop-down menu no longer appears.

I have reset Firefox to default settings. I then reinstalled the dictionaries that I used. I have also used Fred McD's suggestion:

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar.

Type: layout.spellcheckDefault Its values are; 0 Spell Checker Off 1 Check Only Multi-Line Input Boxes. 2 Check Multi And Single Line Input Boxes.

Nothing worked.

I went to send feedback from the Outlook.com feedback icon to the right of the e-mail page and spell-check was working there. It does not work, though, within the body of the e-mail. I spent two hours with Microsoft tech support by chat and they were not able to fix this problem.

The red squiggly line appears here now as I type (and most everywhere else except Outlook.com) and I am able to access the drop-down spelling menu.

It seems like there needs to be a technical resolution between Microsoft and Mozilla Firefox.

Thanks for any help.

Asked by MacBook 2 months ago