Showing questions tagged: Show all questions
  • Archived

Cannot play local swf files [linux]

I made a new profile and was able to re-create the same bug in safe mode just to be sure. Anytime I try to open a swf file, firefox will not open it but instead ask what … (read more)

I made a new profile and was able to re-create the same bug in safe mode just to be sure. Anytime I try to open a swf file, firefox will not open it but instead ask what I should do with the file, over and over again. I have properly installed flash in the $MOZ_PLUGIN_PATH directory that firefox looks for; if I go to the plugins section, it shows adobe flash. I also have the ability to play flash files on websites, just not locally. On the profile I'm using to reproduce the error, the http_https_only tag in about:config is set to 'false', so [[this|https://support.mozilla.org/en-US/questions/1172126]] is irrelevant. I made sure that firefox is indeed what is set to open these types of files via the xdg specifications that firefox searches for when looking what to open a file with via xdg-mime (firefox uses xdg-open on the linux version to see what to open with): xdg-mime default firefox.desktop application/x-shockwave-flash In $HOME/.config/mimeapps.list, it is properly listed in the line applications/x-shockwave-flash=firefox.desktop Firefox does have a .desktop file setup in /usr/share/applications, and xdg-mime does recognize firefox as the app to open swf files. I am able to open other types of files locally such as videos. Going to about:preferences and setting firefox to open swf files makes an infinite loop of firefox opening new tabs that must be then terminated. I'm not sure if an update broke firefox, as I was previously able to open local swf files. Thanks.

Asked by Kawaii Amber 11 months ago

Last reply by Kawaii Amber 11 months ago

  • Archived

Saving a login

Hi I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://ww… (read more)

Hi

I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://www.disneyplus.com/. When I press log in it doesn't show any details and I have to manually log in.

Thanks

Rich

Asked by Rich 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Firefox on Debian Linux (Ubuntu 20.04 LTS): Cannot import data from Chromium Browser

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I do… (read more)

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I downloaded Chromium browser and logged in with my Google account so my saved passwords could be synced to it. Now, when I run the import wizard on Firefox, I get the message No program that contain bookmarks, history or password data could be found. This basically means that either Firefox's import wizard cannot find Chromium on Linux or Chromium isn't supported. It could also mean a technical issue I'm not aware of.

Kindly assist. Thanks!

Asked by joeljustinp 12 months ago

Last reply by cor-el 12 months ago

  • Archived

I keep getting popup windows (I'm on Mac Catalina)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. Thi… (read more)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. This is not happening on Safari.

Thank you, Isabella

Asked by isabaloo 12 months ago

Last reply by jscher2000 12 months ago

  • Archived

Firefox opening a new browser/window

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might hav… (read more)

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM

Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might have multiple installations of Firefox. In each of the different windows, could you call up the Troubleshooting Information page. Either:

   "3-bar" menu button > "?" Help > Troubleshooting Information
   (menu bar) Help > Troubleshooting Information
   type or paste about:support in the address bar and press Enter 

In the first table on the page, please compare: (1) Application Binary row Where is your main installation and where is the other one? For example:

   Current 64-bit program folder: C:\Program Files\Mozilla Firefox\firefox.exe
   Legacy 32-bit program folder: C:\Program Files (x86)\Mozilla Firefox\firefox.exe 

Do you have multiple installations? (2) Profile Folder row The part after the last . is the most interesting part. Please make a note of the name of your main profile for future reference.


First, thank you for your response. Second, I have attached jpegs from each of the Troubleshooting pages and a word doc of the lines that were asked in them. The profile I want to keep, of course, is the one from the taskbar. Now do I just delete the profile of the desktop icon for its location to get rid of it?

Thanks again for the assistance, Irv

Asked by irn89 12 months ago

Last reply by jscher2000 12 months ago

  • Archived

slow web browsing

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. A… (read more)

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. Any advice? Updated windows 8 to 10

Asked by eamorley 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

It just crashes the browser and resets the tabs!

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an err… (read more)

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an error to the Fire Fox developers, but nothing helped.

Asked by darkness 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

Firefox Deleting Bookmarks

I have been using Firefox Sync for a while between my desktop and laptop. Both repeatedly remove the same bookmark folder from my bookmarks toolbar containing links to my… (read more)

I have been using Firefox Sync for a while between my desktop and laptop. Both repeatedly remove the same bookmark folder from my bookmarks toolbar containing links to my home network NAS services. A single folder containing 5 bookmarks. Even when the laptop is off the folder on my desktop disappears, starting the laptop without networking (no way to sync) the folder will also be missing. Is there an audit trail of what is removing or modifying bookmarks? These are the only 2 devices using Sync. This same folder existed normally on both computers prior to enabling sync. I recreate it and it disappears within a day.

Asked by Grimor 12 months ago

Last reply by FredMcD 12 months ago

  • Solved
  • Archived

Firefox can't change programme info on BBC sounds "my sounds"

Hello There is a facility on the new (about 2 years old) BBC sounds "my sounds" app that Firefox is unable to use. The facility is known either as "remember where you are… (read more)

Hello

There is a facility on the new (about 2 years old) BBC sounds "my sounds" app that Firefox is unable to use. The facility is known either as "remember where you are on a programme" or "pick up where you left off on a programme" I am using a Linux PC and a Windows desktop with the same problem on both.

I have checked with the BBC and confirmed that I have the correct settings and cookies enabled, which I am able to change through Firefox, but Firefox can't store how many minutes in I am on a programme, although it can access the same information when that is stored by Internet Explorer. In other words if I listen for 10 minutes to a particular programme on Internet Explorer, then stop and find it on Firefox, Firefox always goes back to that 10 minute spot, no matter how much further I listen. I am in contact with the BBC about this too.

Asked by benaround3 12 months ago

Answered by child_duckling 12 months ago

  • Solved
  • Archived

Firefox not showing images on some sites

I suddenly have a problem with Firefox NOT showing certain images (linked ones I think) on various websites. It's not across the board, just about a dozen or so websites.… (read more)

I suddenly have a problem with Firefox NOT showing certain images (linked ones I think) on various websites. It's not across the board, just about a dozen or so websites.

I briefly got some kind of Webp message that quickly blinked off before I could see what it said. I'm including two screenshots to show the problem I'm having.

Asked by Black Knyght 12 months ago

Answered by Black Knyght 12 months ago

  • Archived

Google Drive - "Page isn't redirecting properly"

Whenever I attempt to download anything from my Google drive I get this error in the attached image. Never had this issue before. Attempting to allow all cookies and mana… (read more)

Whenever I attempt to download anything from my Google drive I get this error in the attached image. Never had this issue before. Attempting to allow all cookies and manage exceptions doesn't work and also clearing caches and other cookies fails as well. The only way that works is by getting a shareable link and pasting it into an incognito tab and dragging the image onto the desktop. This doesn't work with other file types, only images.

Asked by ashshinsdale 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

search

Firefox browser 78.0.2 is inconsistent when initiating a search. Whether I 1) copy and paste or 2) type the search request into the address bar (or search bar to the righ… (read more)

Firefox browser 78.0.2 is inconsistent when initiating a search.

Whether I 1) copy and paste or 2) type the search request into the address bar (or search bar to the right of the address bar), this version/program inconsistently but persistently ignores the request, providing a blank page instead.

This continues even after clearing the cache and history.

This has been so frustrating that I am considering Google after the past 7 years with Firefox.

Asked by roora 12 months ago

Last reply by jscher2000 12 months ago

  • Archived

update problem

A few days ago I received the notification to upgrade to ver. 78.0.2 (32bit) FFox for windows desktop. I allowed it to perform the update and the log out and restart… (read more)

A few days ago I received the notification to upgrade to ver. 78.0.2 (32bit) FFox for windows desktop. I allowed it to perform the update and the log out and restart of the browser. When the browser finished loading, I found that I had lost everything. All my bookmarks, all my saved logins, all my saved passwords everything. Is there any possibility of getting them back from a hidden file or directory, or something??????

Asked by Scott_the_Scot 12 months ago

Last reply by jscher2000 12 months ago

  • Solved
  • Archived

Right click to select language not working

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That s… (read more)

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That seems no longer to be working in Firefox 78.0.2 (64-bit). How can I get this feature to work again?

Asked by ngombay 1 year ago

Answered by cor-el 12 months ago

  • Solved
  • Archived

Lost all my Bookmarks

Desperately needed help please. Just upgraded to latest version of Firefox v 78.0.2 (64 bit) and I've lost all my Bookmarks! All I can find in Bookmarks are the pages I … (read more)

Desperately needed help please.

Just upgraded to latest version of Firefox v 78.0.2 (64 bit) and I've lost all my Bookmarks!

All I can find in Bookmarks are the pages I seem to have looked at in this version of Firefox and nothing else. Work my way through various suggestions in the Help section but I still can't find my Bookmarks, I hate to say this but it looks like I've overwritten th bookmarksfile and somehow deleted everything, but I know I didn't consciously do this.

I'd be eternally grateful if anybody could help me with this problem please.

(Troubleshooting information doesn't seem to have worked.)

Thanks in advance.

Gary

Asked by Respectablegary 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Picture-in-picture Pause button not working

I really love the picture-in-picture feature. It made me not use Chrome and switch to Firefox. I've been using the picture-in-picture feature a lot and noticed that the p… (read more)

I really love the picture-in-picture feature. It made me not use Chrome and switch to Firefox. I've been using the picture-in-picture feature a lot and noticed that the pause button has stopped working. It definitely used to work when I first started using this feature. When I hover my mouse over it, it turns into a hand with a pointed finger, but clicking does nothing. The other two buttons, the X button and the "return" button work just fine.

Please help.

Thanks, Alice

Asked by alice.huixi.wang 1 year ago

Last reply by alice.huixi.wang 1 year ago

  • Solved
  • Archived

Cannot download/save documents and videos for the past week or two

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, … (read more)

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, but during that same time period I have no longer been able to download/save documents (e.g., PDFs) and videos (MP4s) from websites. All I get is a blue bar (with an exit button) that says "Opening <filename>.<ext>". See attached image. Since nothing happens, I have to click the exit button. Much of my effort at the computer has come to a standstill because I can no longer download items from websites. There is no option in the "Help" dropdown to reload and reinstall the current version, so I'm stuck.

By the way, are PNG images required or merely preferred for attachments?

Asked by harveyh 1 year ago

Answered by harveyh 1 year ago

  • Solved
  • Archived

Unwanted new behaviors in Bookmarks and Tools and especially in "new windows"

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, … (read more)

I don't know if this is related to Firefox version 78.0.2 (64-bit) which automatically downloaded itself and installed after a Windows10 reboot about a week or two ago, but during that same time period I have had intolerable problems with new windows as well as unwelcome new behaviors with "not-new" windows passed from the previous version to the current version. All of the issues (at least those I've discovered so far) are noted on the attached image, so there's little point in repeating them here. The greatest problems are with new windows: issues A and B make new windows almost useless (without a lot of extra effort to work around the issues), and the fact that I can no longer add more tabs to a new window is simply intolerable. (If I attempt adding a tab, it somehow "locks" the window, and it cannot be exited or deleted without taking down Firefox.) The second problem is that at least some menu items in the "original" window(s) from the previous version no longer work correctly, if at all. The latter "if at all" (Tools|Page Info) is something I heavily depend upon because other browsers don't have such a tool. (I have not tried all of the other Tools to see if they misbehave, too.) To me, it's all part of what makes "full-featured Firefox" better than "crippled Chrome" (which touts speed but deliberately, for the sake of that speed, has restricted its features compared to Firefox). Unfortunately, there is no option in the "Help" dropdown to try reloading and reinstalling the current version (to see if that will fix the problems), so I'm stuck.

Asked by harveyh 1 year ago

Answered by harveyh 1 year ago