Firefox Support Forum

sometimes when i go to certain sites i use often, it says i need to update my browser to use certain features, but i already did update my browser to the latest update, apparently many websites keep saying im still in firefox 78 when i try to update it says its already updated to the latest version, is there any way to fix this without reinstalling firefox.

Firefox has an option where you can see and copy saved passwords. is there any chance that i can block this or hide it. just a way that i can prevent people from seeing my saved passwords. thank you.

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail.

Do you really want to use HTML Gmail?

You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended).

Take me to latest Gmail

I have LastPass extension on FF v86. It will logout of LP if I close the browser.

However if I leave my PC unattended for >10 minutes LP is supposed to auto log off. I have checked the settings in LP and they are set correctly.

LP still functions as it should when using the Opera browser.

I have reinstalled the LP extension. No change.

Thank you, Parrott_head

bold text many issues lately with firefox. cannot tick boxes(tick is not being placed when i choose a box), cannot use search bars (no response) etc I cant even tick the ox further down on this form that allows me to be notified when someone answers this question..I've supported firefox since its beginning and its a great engine but it becomes mode difficult to use. can u help?

Firefox updated on my work machine concurrent to a machine self-restart and VPN update. The VPN update bricked my access to shared drives for my work network so I assumed the issue lie somewhere with lack of internet access and inability to connect to said network. Now the VPN is up and running with normal file access restored, but all my FireFox info is gone. I see on my desktop a file called Old FireFox data and begin googling the recovery process. I generated a new profile in FireFox and copied over all files from the old profile to the new including key4.db and logins.json to no avail.

There are no passwords, no login info, no cookies, no bookmarks, nothing is left. Also, I cannot copy any of these files. I can only move them for some reason. I've tried to back up these files, but they are move-only somehow.

Any advice?

Hello! Our company has had this issue since May of 2020. out of 170 users, we will have 3 or 4 users per day crashing at random times. we cannot recreate the crashing on demand, its random times, random pcs. we are running the latest ESR version we do have a handful of PCs on the non ESR version also crashing. nothing in their extensions. we have tried running in safe mode and renaming the storage folder for some of the repeat users PCs but the crashing persists after a few days. we had all users refresh firefox but it will also happen again after a few days. we have tried setting a different home page for some users but they still get it. the only fix is to reinstall firefox and it will work fine for a few days but then will happen again. when they are in the crash cycle, nothing will get FF to open, only reinstall. FF is the default browser since some of our vendors require it. any help would be appreciated!

here are some of the users crash reports. I cant tell what is causing the crashes. we do have mcafee AV and have tested removing Endpoint security modules but still got crashing.

https://crash-stats.mozilla.org/report/index/d55b4ffe-25f9-4616-b80f-821650210218#tab-annotations https://crash-stats.mozilla.org/report/index/689631fb-cfc7-4075-a8ef-8ef570201211 https://crash-stats.mozilla.org/report/index/2639bd02-ea96-4fee-9a7f-49ed90201211 https://crash-stats.mozilla.org/report/index/436b3247-9e8a-4613-902e-3e2510201211 https://crash-stats.mozilla.org/report/index/9f111752-45c8-4e00-b047-d57be0201211

JK https://crash-stats.mozilla.org/report/index/00b1479a-ca32-4169-abde-4e1c60210208 https://crash-stats.mozilla.org/report/index/2968b7d8-4b91-414e-aecd-1a6a50210218#tab-modules

JD https://crash-stats.mozilla.org/report/index/1bebf49d-7bdd-4d96-b0e8-251fb0201231#tab-modules https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231 https://crash-stats.mozilla.org/report/index/c142fa1e-b2c5-4b73-8d9c-c6aac0201231

AM https://crash-stats.mozilla.org/report/index/a3b76044-f188-4f6d-b9ee-531df0210210 https://crash-stats.mozilla.org/report/index/80f6eb1e-dd67-4e02-abd1-bfe0f0210202#tab-modules

Change the email address of my primary account without losing any of the current configuration (profile) based on the secondary email address. Switch the two? Mac OSX 10.11.6-Firefox 78.8.0esr (64 bits)+ different iOS on two devices Apple Hoping to join a French Volunteer or advisor because I have been looking in vain for an answer for more than two months. I am writing here from my secondary account (therefore from the secondary email address) I'm ready to give my phone number. +(33) 6… https://privacyportal.onetrust.com/ui/#/session Already contacted in vain. Thanks. Alain L

I wanted to ask whether I can still use Enhanced Tracking Protection while still using Facebook Container and Multi-Account Containers. It looks like the option is not showing up in the preferences. Does use of ETF undermine using the other two? Which one is better to use? I don't want to lose the function of Facebook Container to block Facebook trackers from all the websites, but I also want other websites to be kept in separate containers as well.

I am on FF 78.7.1esr on windows 10 and since a few weeks the fonts on some websites look bad as shown in the uploaded images. Even the text box where I am typing in this question right now does not show a clear font. I have not installed any new FF extension recently but there have been windows updates.

I did find some rather old information about blurry fonts related to shockwave flash content and I disabled the option to "Block dangerous and intrusive Flash content" but this did not really solve the issue. (I still need flash for learning content so I did not uninstall it but created a mms.cfg file as recommended by adobe).

Have there been recent changes to FF font rendering? I did not see the problem before January 2021.

hi,

I have a new install of firefox (78.7.1esr) on a new Apple Mac (10.15.7 Catalina). I used sync to sync bookmarks from an ubuntu install (85.0.1) onto the Mac.

The bookmarks arrived. They are visible on the bookmarks toolbar, bookmarks menu, and bookmarks / show all bookmarks. I can add new bookmarks using drag and drop, or by the bookmarks menu options. These bookmarks can be seen in the Bookmarks / Show All Bookmarks menu. But they do not appear in the bookmarks toolbar. It's as if there are 2 sets both started from the same sync.

• Bookmarks added by drag and drop visible through the toolbar
• Those added with add bookmark or show all bookmarks within the toolbar folder do not appear on the toolbar.

I've now got what looks like 2 sets that are drifting out of sync on the same latptop.

thanks for any help.

Hello,

Is there any way of customising the menus (such as context/right-click menus)so that they do not display any kind of icons?

For example the burger menu has icons for "Print" and other items.

This is inconsistent with my desktop environment (GNOME) and all of my other desktop apps (which follow the default GTK settings that disable such icons)

Another minor thing is underlining certain characters in those menus (for keyboard shortcuts, I think), for some of the items. This is another inconsistency which is also disabled system-wide by default in GNOME.

Is there some way of disabling these? Maybe an about:settings config that I didn't find yet?

My Firefox browser quits unexpectedly several times a week. When I reopen it, I do a session restore and everything works fine. What makes this happen over and over?

The mozilla firefox stop working suddenly on Windows 10, i tried almost everything and i was not being able to fix it. What i did is :

1. Started firefox in safe mode 2. Uninstalled compeletely firefox and then tried to install it, on end of installation was getting the error the application was unable to start correctly (0xc000000d) 3. checked about:crashes is not possible because only allow you to write and nothing else happens if you press enter stays as it is

Somehow firefox installed and i am only able to start it on compatible mode, how can i fix the problem and see what it happens?

Running in compatible mode breaks the visual on full screen also.

https://www.nectar.com/ has changed. The log in page is now:- https://www.nectar.com/id/start/enter-card-number The saved password for https://www.nectar.com doesn't appear or work on this page. The automatic 'Saving 'new' password' doesn't appear or work. Deleting and saving the new address https://www.nectar.com/id/start/enter-card-number doesn't work either because Firefox Logins and passwords deletes everything after .com?

Round and round and round we go.

Why is there no way to contact Firefox? Nobody on/in the Community can make the required technical changes?

So this is all just frustration and time wasting?

Shouldn't Firefox have recognised this themselves and made the necessary changes?

Hello,

I am trying to use netflix on firefox-esr on linux. The documentation said that "Google Widevine CDM" is supposed to be installed automatically (like "OpenH264") but it is not. This module is not installed and can't be find on addons.mozilla.org I can't find nether the option DRM to tick or untick in my settings.

Do you know where I can find this plugin and how to install it please ?