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Deleting old email address which is obsolete

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise) That ISP is no… (read more)

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise)

That ISP is no longer functioning. Therefore, when signing in, the prompt says, to "check my email". But of course I can't because it no longer exists!

I can't seem to figure out how to change it to This one from which I'm sending this message from: [edited] @proton.me

However I did change the https://accounts.firefox.com in the Firefox Lockwise. (See attached image)

Asked by gfx52 1 week ago

Last reply by Dropa 1 week ago

Problems connecting to Paypal, Zooplus, Deutsche Bank and other sites.

I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version o… (read more)

I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version of Firefox is too old. How can I update it?

Asked by cristinaaragona 1 month ago

Last reply by James 1 month ago

Forced Reset After Each Update

After every update, my Fire Fox browser tells me that the version I used isn't supported anymore, forcing me to open a new browser. I lose everything! I can't keep doing … (read more)

After every update, my Fire Fox browser tells me that the version I used isn't supported anymore, forcing me to open a new browser. I lose everything! I can't keep doing this nearly everyday! I keep trying to ask for help but no one will help me! No matter what I do this issue continues. I thought it was because of my laptop but it's not. It's Fire Fox, which sucks because I loved using this browser.

Asked by MSAlikesGallium 3 months ago

Last reply by Dropa 3 months ago

  • Archived

I can't login to anything needing a password.

I'm not sure that I picked the best topic, but here goes . . . Sadly, I used an app called CleanMyMac X and now all of my passwords, etc, that were saved in "Blur" are go… (read more)

I'm not sure that I picked the best topic, but here goes . . .

Sadly, I used an app called CleanMyMac X and now all of my passwords, etc, that were saved in "Blur" are gone. It seems that Blur might be in a folder called "Old Firefox Data" that is now on my computer's desktop, but all of what might be Blur's data is encrypted and I don't know how to access it.

I have written to Blur, and CleanMyMac, Mail.com, Google, and others, but I only get automated answers that won't work because I can't login to anything because my passwords are not available to me.

What to do? I can't even login to FF, nor can I get the email that FF has for me.

Can I ask for answers at [removed email from public] ?

Asked by jeromekrause.561 6 months ago

Last reply by Dropa 6 months ago

  • Archived

I am trying to watch Channel 4 dramas which have DRM and cannot adjust my Firefox to allow me to do so. I am unable to click on to this corner and that corner and get the necesary sites to lift DRM. I am 80 years and not an adept 18 year old!

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hither… (read more)

See above on Subject = inability on my laptop with Firefox provider to watch certain dramas/films on 4 due to DRM. My problem is trying to follow the instructions hitherto given. I just want to be able to access those sites with DRM overlordship getting in the way. I am an old man who is simple-minded, that is, not 18 years and adept at whizzing around laptops.

Asked by greerhart42 6 months ago

Last reply by James 6 months ago

  • Archived

Updates

Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click Menu - yes Help - yes About Firefox - no Th… (read more)

Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click

Menu - yes Help - yes About Firefox - no

Thank you Andrea

Asked by anickles 8 months ago

Last reply by James 8 months ago

  • Archived

is there a way to automatically have my posted question emailed to me?

hello, i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sent… (read more)

hello,

i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sent to me? (many other sites, such as google and ebay, have this option, and it is very helpful).

thanks!

Asked by z. ixa 8 months ago

Last reply by Chris Ilias 8 months ago

  • Archived

updated Firefox syn lost all bookmarks

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover t… (read more)

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you

Asked by hazelbank 1 year ago

Last reply by monster 8 months ago

  • Archived

when I start my firefox I get an unwanted screen

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you … (read more)

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you

Asked by radwanakah 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Transfer settings & Bookmarks to a new computer

I'd like to transfer my settings & bookmarks to my new computer & do not know how to do that. Going from an older Mac with OSX El Capitan to Mac Mini OSX Montere… (read more)

I'd like to transfer my settings & bookmarks to my new computer & do not know how to do that. Going from an older Mac with OSX El Capitan to Mac Mini OSX Monterey. I could really use the help - thx!

Asked by debsk8 9 months ago

Last reply by Terry 9 months ago

  • Archived

Cannot Sign Out of Connected Device on Manage Device page

I often hop between Linux distro installations, and I generally use the same hostname for a single computer when I do reinstalls. I have had a computer called 'sparrow' t… (read more)

I often hop between Linux distro installations, and I generally use the same hostname for a single computer when I do reinstalls. I have had a computer called 'sparrow' that I've signed into Firefox several times on across OS changes, and they all appear in the 'Send Tab to Device' menu that I use frequently. Since none of these devices exist anymore, they're completely useless.

I've gone to the Manage Devices page where you can sign out of any devices that are currently logged into my Firefox account, but clicking sign out on 'sparrow' does nothing. It stays in the menu, and no entries from the tabs menu are removed. I've tried this from all my computers.

I've thought of maybe downloading all my firefox sync data and completely recreating my Firefox account, but I'm hoping there might be a simpler fix.

Any help would be greatly appreciated!

Asked by rvanbronkhorst 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Closed tabs keep reopening

Closed tabs keep reappearing, either spontaneously or on Firefox restart. Trashed the session files, emptied the trash, even restarted the computer to no avail. It will e… (read more)

Closed tabs keep reappearing, either spontaneously or on Firefox restart. Trashed the session files, emptied the trash, even restarted the computer to no avail. It will even create duplicate tabs of these same five tabs that were closed days ago. Thank you in advance for your help.

Firefox 78.15 running on mid 2007 iMac, El Capitan version 10.11.6

Asked by daniel.ihrke 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

403 ERROR trying to access https://donate.mozilla.org/help

Hello Using Firefox-ESR, when attempting (multiple times) to access https://donate.mozilla.org/help I receive: 403 ERROR The request could not be satisfied. Request b… (read more)

Hello Using Firefox-ESR, when attempting (multiple times) to access https://donate.mozilla.org/help I receive:

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Thank you in advance for any assistance you can provide.

Asked by rfortier 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Download popup always LAG to click OK?

The DOWNLOAD POPUP always has a lag before it lets you click OK WHEN NO DEFAULT download settings for that file type are set. VERY STRANGE could make a rationale for that… (read more)

The DOWNLOAD POPUP always has a lag before it lets you click OK WHEN NO DEFAULT download settings for that file type are set. VERY STRANGE could make a rationale for that with .exe which CANNOT HAVE DEFAULT SAVE SETTINGS APPARENTLY? BUT ALL FILES?? That is insanity POPUP APPLICATION LAG TO CLICK OKAY WHAT IN FREAKING LUDICROUS MADNESS is that load of garbage AHA!! SOLUTION and customization options to fix that would be VERY NICE APPRECIATED FOR SURE. Thank

Asked by Wes 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

All my stored logins and passwords disappeared (78.15esr, linux)

Like the title says, all of my logins and passwords are suddenly gone. I found a logins.json.corrupt in the profile folder, and tried renaming it to logins.json, but it d… (read more)

Like the title says, all of my logins and passwords are suddenly gone. I found a logins.json.corrupt in the profile folder, and tried renaming it to logins.json, but it didn't remember anything. Is there any way to get these passwords back? Or find out what the cause of this was? I lost some really valuable logins that I stupidly did not backup.

Asked by yuichan 11 months ago

Last reply by cor-el 11 months ago

  • Archived

saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of sync… (read more)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Asked by Magnus 11 months ago

Last reply by jonzn4SUSE 11 months ago