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  • Solved

Firefox refreshed/update and deleted all my passwords, cookies, links everything!

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folde… (read more)

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folder on my desktop with all my data :( I'll wait for feedback. Thank you!

Asked by ruana.m7 2 hours ago

Answered by jscher2000 1 hour ago

FireFox lockups

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only t… (read more)

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only thing i can do is kill the process or reboot but the problem just keeps coming back without fail. I`m using deb 10.6 with a dell i5 4th, gen with plenty of ram and hdd space, it`s a new install at that only about a week old. I have noticed this has been a problem with FF ever since i started using it many years ago.\ The others are all the same, it seems that people and companies don`t take much pride in their work anymore. You see this everywhere not just with FF.

I also noticed that when "Share Data" is checked Wikipedia is mentioned, this site is so subjective it is not allowed to be used by any University student for research so why it it doing being used here ? The other problem is if plugin info can be seen and recorded why are extensions allowed in the store that supposedly block this info from being collected when they don`t work, this feature proves it, if it's supposed to be blocked then it would not be published in the form even after clicking "Share Data" clicking anything is irreverent it should be blocked no matter what.

Asked by Adam 1 week ago

Last reply by FredMcD 8 hours ago

pkcs11 "unable to add module", spanish dni

Some time a go I've configured access to the smart card in the Spanish id card in Firefox, and it work. But I'm recently trying to use again and it doesn't. I'm in a Debi… (read more)

Some time a go I've configured access to the smart card in the Spanish id card in Firefox, and it work. But I'm recently trying to use again and it doesn't.

I'm in a Debian 10 with the libpkcs11-dnie installed (with its dependencies) and I've set it up in a firefox-beta. Is where I've added months a go the module (/usr/lib/libpkcs11-dnie.so), then I had logged in and saw the certificate in "Your Certificates".

Since then many updates came but I didn't need again to use this card. I'm trying it now that firefox-beta is 82.0 and the "log in" button is never enabled.

When I've tried with another firefox, for example the esr (78.3.0esr) coming with debian, I have to add this module as it wasn't there. I've clicked "Load" and fill the form with "module name" and "module filename" (the same file that I've mention before) and when I click 'ok', I receive an alert "Unable to add module". Same experience with firefox-stable (81.0.2) and with firefox-devel (82.0b9).

I don't even know if the issue comes from firefox. Is there a way to debug further the origin of this alert message or why this is not being recognized by the application?

Thanks

Asked by srgblnch 1 month ago

Last reply by srgblnch 11 hours ago

  • Solved

Autoplay not always blocked

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing. This worked in 77. Some … (read more)

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing.

This worked in 77. Some about:config entries I'd swear were set in 77 have vanished; I tried adding them manually, but the autoplay blocking is still hit and miss.

Also, not sure if Troubleshooting Information uploaded successfully or the page broke (see screenshot).

Asked by Jens Lyn IV 4 months ago

Answered by Jens Lyn IV 4 months ago

Restore open tabs due to loss of power - MacBook Pro

Firefox unexpectedly quit, open tabs lost when MacBook Pro's charge died. After charging, did restart since Menu button to access History was missing (only menu bar visi… (read more)

Firefox unexpectedly quit, open tabs lost when MacBook Pro's charge died. After charging, did restart since Menu button to access History was missing (only menu bar visible). It returned, but unable to restore closed tabs (as I've done in the past) - History shows it to be "empty." I've spent hours searching Mozilla Support...can anyone please help? These 8-10 tabs must be somewhere!

Asked by DriskillMoody 22 hours ago

Last reply by Shivarama 15 hours ago

  • Solved

All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (read more)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Asked by vpp.nagaraju1234 4 months ago

Answered by vpp.nagaraju1234 4 months ago

leboncoin bookmark

With the latest update of firefox for windows , a bookmark / search tracker has been added to firefox. It is leboncoin.fr. Please suggest ways to remove this as soon as p… (read more)

With the latest update of firefox for windows , a bookmark / search tracker has been added to firefox. It is leboncoin.fr. Please suggest ways to remove this as soon as possible.

Asked by sugarpal 1 day ago

How do I change an auto setting in my downloaded files?

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided… (read more)

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided to have it opened with Firefox instead. To add dumb insult to dumb injury, I checked the box to have downloads do that with ALL files like that going forward. If i click on that downloaded file, more than 175 tabs open up before i can make it stop. How do I undo this? Thank you kindly in advance

Asked by Marlene LeSuer 2 days ago

Last reply by Marlene LeSuer 2 days ago

  • Solved

No VPN icon shown in Firefox although I signed in.

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thin… (read more)

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thing? I went to SETTINGS and it looks like it is turned on but there should be a HELP topic for this damn thing without drilling down for over 2,000 help topics! If I cannot know 100% that it is ON and working... then I'll get my money back. I don't have TIME to fool around with BULLSHIT! Be clear. Be comprehensive. Be succinct!

Asked by dklidia 4 months ago

Answered by jscher2000 4 months ago

pre options for cookie handling

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”? Thank You… (read more)

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”?

Thank You for Your Links!

Asked by lothar.siegel 3 days ago

Starting Tuesday, messages can only be sent to one addressee.Far worse is the problem that I am only given access to the "Important" folder. I can no longer reach "Messages sent to you", or other folders.Any solutions??

I am inquiring what can be done to overcome this freeze on functionality. If the only folder that still functions is "Important", sending and receiving messages becomes l… (read more)

I am inquiring what can be done to overcome this freeze on functionality. If the only folder that still functions is "Important", sending and receiving messages becomes largely impossible, or means sending extra messages, phone calls, or whatever else can be invented. Is this a general problem, I wonder? Any proposed swolutions will be much appreciated.

Asked by anthonyjohnson144 3 days ago

Streaming problem

I can no longer stream CBS All Access. They are saying that I have some kind of ad blocking problem in my software therefore they cannot play movies with their ads. Fir… (read more)

I can no longer stream CBS All Access. They are saying that I have some kind of ad blocking problem in my software therefore they cannot play movies with their ads. Firefox recently did a download on Nov. 18. It was 78.5 Oesr. Could that be the problem? Does 78.5 Oesr have some kind of an ad blocker? If so, how can I uninstall it?

Asked by Greg 3 days ago

Last reply by FredMcD 3 days ago

How can I change URL Bar settings back after FF83 update? Bookmarks & History show up inside URL bar. Also have to click twice when switching between search engines

After I updated to Firefox 83, my bookmark and history shortcuts now up inside the URL bar instead of next to it (Picture 1) (I know this is part of the new update 83, h… (read more)

  • After I updated to Firefox 83, my bookmark and history shortcuts now up inside the URL bar instead of next to it (Picture 1) (I know this is part of the new update 83, how can I change this back?)
  • Additional settings for the URL bar show up (as they should) after I go to a new website. Usually these options are always there (Picture 2) However, all these options disappear (Picture 3) as soon as I type anything in the URL bar and these settings won't return until I open a new tab and go to a website.
  • Lastly, when switching between search engines I know have to click the search engine and then also click enter to complete the switch. (I know this can be 'solved' shift+clicking, but I would prefer for it not to take an extra action and revert back the old pre FF-83 way)

Does anyone have any how I can change it back? - Either by reverting back to FF82, or by using about:config

Asked by Jimi_107 5 days ago

Last reply by Jimi_107 4 days ago

closing popup last - broken restore previous session

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting. this is not the first time because sometime i … (read more)

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting.

this is not the first time because sometime i forget to close the popups first...

Asked by philipp.ewald 4 days ago

Last reply by cor-el 4 days ago

Amazon Prime Video on Firefox 78.5 Mac OS 10.11.6

Amazon prime video will no longer play on Firefox. This started on 11/15/2020. Amazon Prime store and other features work fine, but when you select a video, the Amazon … (read more)

Amazon prime video will no longer play on Firefox. This started on 11/15/2020. Amazon Prime store and other features work fine, but when you select a video, the Amazon page and Firefox screen freezes in that the cursor travels over the screen and page but no matter where you click you get no response. You have to refresh the page and reload Amazon to get functionality back. I can stream video on Safari, but not on Firefox, and Firefox is my browser of choice as it is more content feature rich than Safari. I need to get my Amazon video streaming working again. Two additional issues, this is now happening with YouTube too. You can watch YouTube videos, but they take a great deal, sometimes over a minute or two, to load. Finally, I get a message on my Firefox page when I try to load Coinbase that I have to use Chrome, an idea that I detest, using any Google product. Please provide me with some answers and solutions. I have posed a number of questions regarding loss of use and features on the version of Firefox in the last week, and not one of them has been responded too, or answered, which really disappoints me as far as my opinion of the support you offer, volunteer or not. Not trying to bust your chops, but some support would be better than none. Thanks for your input. PLEASE give me a solution so I can continue to use Firefox. BTW when I clicked the " share data" button below, it erased over 30 minutes of work I did in this field and answer, and I had to start again from scratch, so I have over an hour invested in trying to contact you and get some support.

Asked by bekglm1 4 days ago

use windows password as firefox master password

Hi I didn't find any answer to this basic question: is it possible to use windows password as firefox master password? I just noticed that Chrome is doing that, so why w… (read more)

Hi I didn't find any answer to this basic question: is it possible to use windows password as firefox master password? I just noticed that Chrome is doing that, so why wouldn't it be possible with Firefox? That would be great for the password management in an enterprise context...

Asked by olivier.levillain 5 days ago

Last reply by olivier.levillain 5 days ago

  • Solved

Site block

Hello there, my trouble is: sometimes and very often opening a site page it will be redirected to this (see pict) and does not permit to go forward. The redirecting is ca… (read more)

Hello there, my trouble is: sometimes and very often opening a site page it will be redirected to this (see pict) and does not permit to go forward. The redirecting is casual, it blocks visiting sites in Firefox but it may open in other browsers... What is it? Thank you

Asked by linttisari 6 days ago

Answered by FredMcD 5 days ago

  • Solved

Can't drag URL from address bar to desktop

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/crea… (read more)

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

Asked by JA 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Firefox Browser Window shakes horizontally, uncontrollably, when I click on links in websites.

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and h… (read more)

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and happens more frequently than not, forcing me to abandon the application because I can't close the shaking window. I can't see a specific pattern to which links will cause this to happen, but if I restart Firefox and try the same link, it will repeat the error. My device is a MacBook Pro (15-inch, 2.53GHz, Mid 2009), OSX El Capitan V 10.11.6, 2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3, NVIDIA GeForce 9400M 256 MB. This error does not occur in Safari. Firefox is my preferred browser.

Asked by X-ray Guy 4 weeks ago

Answered by X-ray Guy 1 week ago