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  • Solved

I can not update from 78 to 91

Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went to "whatsmybrowser.org", saying Fi… (read more)

Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went to "whatsmybrowser.org", saying Firefox 78. I saw that on an article there is 91 and 95. It is 11/3/21, and no update is showing up which a help article said "On 11/2/21, users can update to Firefox-ESR version 91." I couldn't update, so I am now asking for help. Its also going VERY SLOW which I can barely run scratch, google, and even the homepage. Please give me answers so I can fix the problem. Thanks, cogithedog.

Asked by this is a display name. 3 weeks ago

Answered by cor-el 3 weeks ago

Question regarding Mozilla's new add-on policies

Dear Sir or Madam, I am writing to you because of Mozilla's new add-on policies. I am especially focusing on the point: Encryption – standard, in-browser HTTPS – is now a… (read more)

Dear Sir or Madam,

I am writing to you because of Mozilla's new add-on policies. I am especially focusing on the point: Encryption – standard, in-browser HTTPS – is now always required when communicating with remote services. In the past, this was only required when transporting sensitive information. While I am supporting this new rule, I would like to ask, if there is any chance to be excluded from this policy. I am the developer of Domain Country, an add-on which allows you to retrieve the geographical information (and other data) about a given domain. To retrieve this data, Domain Country uses the API https://ip-api.com/. Unfortunately, this API requires a paid key to be accessible via HTTPS (Example URL: https://ip-api.com/json/mozilla.org). While I am very frustrated about this solution, I still decided to implement it, because I could not find another free API service. To still ensure that users are protected against Man-in-the-middle-attacks, I decided to manually validate the data after it is received (the code for Domain Country is open-source. This is the line, I'm talking about: https://github.com/Myzel394/domaincountry/blob/master/src/apis/fetchDomainInformation.ts#L94). Domain Country will also be continuously updated to ensure the user's safety. As a student with only low income it is also impossible for me to pay for https://ip-api.com/.


I hope you understand my problems and consider excluding Domain Country from the new add-on policy.

Asked by Myzel394 3 weeks ago

Last reply by TyDraniu 3 weeks ago

unable to restore lost bookmarks

My firefox session was closed while I was away from my computer -- i do not know why. When i restarted firefox my previous session was restored but all my bookmarks had d… (read more)

My firefox session was closed while I was away from my computer -- i do not know why. When i restarted firefox my previous session was restored but all my bookmarks had disappeared. I followed the procedure to restore from the auto backups and found 15 backup files from various days. I tried to restore the most recent but got a message "Unable to restore backup file". what could cause this and is there any way to recover the backup bookmark file(s)?

Asked by burtjaffe 3 weeks ago

Last reply by FredMcD 3 weeks ago

Profile I desire is not allowed to be used with "old" FF version

NOTE: This issue is NOT with the computer I am using at the moment. That computer runs OSX Sierra.. So disregard my "Shared Data" info. For reasons I will rant about be… (read more)

NOTE: This issue is NOT with the computer I am using at the moment. That computer runs OSX Sierra.. So disregard my "Shared Data" info.

For reasons I will rant about below, I had to trash my copy of FF v69.0.1 Mac and restore it from the .dmg file. FF will not allow me to activate the correct profile, only the new empty profile.

Maybe because the accidental installation of (several copies of) newer versions changed some of the items within the "old" profile (they have today's date) ???

Do I need to scrub every hidden bit of FF, beyond Trashing visible files (except for the Profile I desire to keep) ? Then re-install v69 so it doesn't tell me I'm installing an old version? Or will the "todays date" data within the Profile screw it up anyway? Copying the Profile file list & getting it to this computer to post here would take a lot of time & effort. But its the files at the top of the Profile's file list, maybe 25% or 1/3 of the files, when ordered by date.

PROFILES: default-release-6 CREATED WHEN OPENING "NEW" INSTALLATION OF v69-0-1 default-est THIS IS THE ONE WITH ALL MY DATA NOTE there were many others, either leftover from very old FF versions or junked Users, and for every accidental newer version installed (see below for how that happens without user permission). I trashed or archived them.

WITH FIREFOX RUNNING, ABOUT:PROFILES GIVES AN ERROR & WON'T ALLOW ME TO "DEFAULT" the PROFILE ORIGINALLY USED WITH THIS VERSION: "you've launched an older version of firefox...can corrupt stuff...that was already saved to an existing profile create new profile OR quit"

This means it is impossible to re-install an "old" version of FF unless you want to lose everything in your profile !!!!!

I have tried to manually copy & paste the "old" contents into the "new" profile, but I get the same error.

Tried with FF closed, but the Terminal keeps telling me there is no such file: /Applications/Firefox.app/Contents/MacOS/firefox-bin -P

AT ONE POINT I TRIED TO MAKE IT MATCH THE FILENAME I CHANGED IT TO (I LIKE TO SEE THE REV IN A FILENAME) - DO I NEED TO PUT UNDERLINES INSTEAD OF BLANK SPACES? /Applications/Firefox 69-0-1 re-installed from dmg.app/Contents/MacOS/firefox-bin -P

SO THAT IS WHEN I TRASHED THAT RENAMED COPY OF FF, -- because OSX SIERRA WILL NOT ALLOW ME TO MOVE IT OUT OF THE APPLICATIONS FOLDER TO ARCHIVE IT (ANOTHER REASON I WANT TO STAY WITH EL CAPITAN MY MY COMPUTER).

RE location of Profile files: about:profile shows TWO paths, what gives with this? The path that you can Show In Finder yields an empty folder. Are they invisible? But the other path, which I think is the one I have used in the path, does have Profile folders within it:

CORRECT PATH TO FIREFOX PROFILE FILES: /Users/admin/Library/Application Support/Firefox/Profiles BUT DELETING FROM HERE DOES NOT REMOVE THEM FROM THE ABOUT:PROFILES LIST, EVEN WHEN I CLOSE FF & RE-OPEN IT - wtf ???

The about:profiles link to show it in Finder goes elsewhere & is empty: USERS/ADMIN/LIBRARY/CACHES/FIREFOX/PROFILES ARE THEY SET TO BE INVISIBLE? THIS USER DOES NOT HAVE THE 3rd PARTY APP TO MAKE THEM VISIBLE.

THE FUNDAMENTAL PROBLEM THAT GOT ME HERE: I foolishly decided to give the next rev up a try, v 72-something. But when I opened it, the default of "automatically install updates" did so to v93, without my knowledge. This happened a few times in a row, when I kept wondering why I did not have v72 running & kept re-installing from the v72 dmg file. I was unable to make my v69 profile the default for either v72 or v93, don't know why not.

THE AUTO INSTALL SHOULD ONLY GO TO THE NEXT REV, NOT THE MOST RECENT, WITHOUT USER PERMISSION.

So I trashed most everything and installed v69 again from the dmg file. When I opened it, I quickly went to Prefs/Gen and un-toggled the Auto Update. It asked me if I wanted to cancel & I did. This is only possible because I have a slow DSL line. Anyone with a T1 line would be screwed.

So I have a "fresh" copy of v69 but I can't put the CORRECT Profile into it !!!

Asked by FireFoxSucks 4 weeks ago

Last reply by jscher2000 3 weeks ago

  • Solved

mute tab function is missing

I used to have a speaker icon on my tabs but it has disappeared. Any idea how to get it back? Also I lost the "reopen closed tab" function as well. Please help with eithe… (read more)

I used to have a speaker icon on my tabs but it has disappeared. Any idea how to get it back?

Also I lost the "reopen closed tab" function as well.

Please help with either or both of these issues.

TIA

Asked by drewwilliamson86 3 weeks ago

Answered by drewwilliamson86 3 weeks ago

  • Solved

Enabling addons on per website basis

Hi, I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet. This is imho a big flaw in the privac… (read more)

Hi,

I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet.

This is imho a big flaw in the privacy of users.

There are trivial cases, for example if I use a YouTube downloader plugin, I obviously want it to monitor my browsing ONLY when I'm on youtube.com...

And there are some critical cases: when I browse my web banking, or when I go on some trading website, I don't want my financial operations to be at risk because of an add-on that is very useful everywhere but on those site.

However, I don't want to exclude all the add-ons for those website too, that would be just too much.

I think there's already a coding base in place, since you can disable each add-on when using private windows. This could be enhanced by having a system of whitelist/blacklist instead. And this feature would actually make more sense than using a private window.

Another way would be to have this feature on per container, instead of per website, than would work well too.

People have different activities, and some requires useful plugins, that are very specific. I mean Keepass's add-on (for example) is useful everywhere, but many add-ons are related to one activity at a time.

For example, if I'm a marketer and want to analyze website, I'll use add-ons for having stats on metadata or keywords or even real time reports from Alexa or from AliExpress, etc...

But when I'm reading my email, I'm not happy those add-ons can see my data.

That would be tedious to disable all those plugins every time I change activity, especially since we are productive humans so obviously we need to alternate those activities doing multitask all the time.

And the private window option is not flexible enough for that kind of multitasking, when containers are.

I hope this helps everyone understand clearly why I think my request is not only a real user need, but also currently a flaw in users privacy since most people will not trade the comfort of their add-ons for some privacy concern they don't always understand...

I know this is some kind of feature request more than ask for help, but https://qsurvey.mozilla.com/s3/FirefoxInput/ is out of service so I don't know where to address my concern here.

Thanks for helping me pushing this idea forward.

Asked by Stopi 1 month ago

Answered by Seburo 1 month ago

Unable to access IP addresses.

Hi Here is the error message I get when trying t access an IP address. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION … (read more)

Hi

Here is the error message I get when trying t access an IP address.

Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

Asked by roy.harten 3 weeks ago

Last reply by cor-el 3 weeks ago

Slow scroll on touchpad

Firefox has been the only browser that I could scroll properly on the touchpad. Any other browser would take 20 (two finger trackpad)swipes to get from top of page to bot… (read more)

Firefox has been the only browser that I could scroll properly on the touchpad. Any other browser would take 20 (two finger trackpad)swipes to get from top of page to bottom, Firefox took 2 swipes. With most recent update, Firefox reacted as other browsers so I deleted it and went to v. 78.15.0esr and it worked fine again. This last update put me back in slow scroll again (v. 91.3.0 esr) so I restored my computer back to 78.15.0esr. It is very time consuming to have to swipe 20 times when 2 will do it and I don't want to update again. I have tried researching why this happens and it has something to do with the way Chrome is set up and Firefox is going to that system. Pardon my lack of knowledge, I only know when there is a problem for me, not why. I just want to be able to conveniently use my laptop and apparently I am doomed if I update again. Please advise if there is an answer.

Also, it seems that most people with trackpad problems is that it is scrolling too fast.....I wish that were my problem rather than the reverse. I have tried Edge and Chrome and they all were slow/choppy and Firefox was my answer, until now.

Asked by jumpnjil 3 weeks ago

Last reply by FredMcD 3 weeks ago

add-ons

I have had Metamask installed for a long time but recently it has vanished from my browser and despite enabling it many times, deleting and reinstalling and turning it on… (read more)

I have had Metamask installed for a long time but recently it has vanished from my browser and despite enabling it many times, deleting and reinstalling and turning it on, it still is not showing up in Firefox. I tried connecting Uniswap to it and it sends me to the download metamask page even though I have already downloaded and installed. What is going on?

Asked by Nico 3 weeks ago

Last reply by jscher2000 3 weeks ago

"You are not connected to the internet" screen keeps flashing between web pages loading

While I'm surfing the web using Firefox browser on Mac OS, a "You are not connected to the internet" screen keeps flashing between web pages loading. Why is this happenin… (read more)

While I'm surfing the web using Firefox browser on Mac OS, a "You are not connected to the internet" screen keeps flashing between web pages loading. Why is this happening?

Asked by Generic_Name 4 weeks ago

Last reply by FredMcD 4 weeks ago

  • Solved

Recent update to Firefox 78.15.Oesr, now can no longer reorder open windows

Greetings, I just updated to Firefox 78.15.Oesr and now am unable to reorder my open windows. As a student, I may have several projects open at a given time, and like to… (read more)

Greetings,

I just updated to Firefox 78.15.Oesr and now am unable to reorder my open windows. As a student, I may have several projects open at a given time, and like to have the project I am currently working on, next to the open Firefox window, for quick navigation between the browser and project. This option seems to have been disabled with the update. It is enough of a deal breaker that I may pursue reverting to the previous version of Firefox.

Also, the inability to delete bookmarks, and to close the bookmark window after selecting "show all bookmarks," remains a persistent frustration that I am surprised has not been addressed. With so many browser options available, these subtle annoyances are enough to prompt me to again shop around for alternatives, after being a Firefox devotee for over 10 years.

Thank you for your help, Josh Baker

Asked by shotgunreverend 1 month ago

Answered by jscher2000 1 month ago

How to Change the Fonts and Font Size in Firefox Bookmarks?

Hello, I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and C… (read more)

Hello,

I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language & Appearance. Thanks.

Asked by Falcon9 1 month ago

Last reply by jscher2000 1 month ago

how can i add contextual menu items?

hi, when i right click and see the contextual menu, i no longer see great options and i miss them. (eg, scan with virus total, or google reverse image lookup) how can i a… (read more)

hi, when i right click and see the contextual menu, i no longer see great options and i miss them. (eg, scan with virus total, or google reverse image lookup)

how can i add such items to my contextual menu in firefox browser? thanks!

Asked by coatli 1 month ago

  • Solved

No toolbar - the upper menu bar the should say "firefox"

All my other applications and browser apps show a "toolbar", the uppermost edge of my screen, with "Firefox" and bookmarks, etc. It is just gone. I can't figure out why i… (read more)

All my other applications and browser apps show a "toolbar", the uppermost edge of my screen, with "Firefox" and bookmarks, etc. It is just gone. I can't figure out why it is not showing up or available. I am not in full screen mode, although that hides the bar on top also. Mac OS 10.11.6, preferences says latest available update, although I cant tell because I can't set the "About" Firefox button.

Asked by davidsamish 1 month ago

Answered by cor-el 1 month ago

  • Solved

2 ? Re; Upcoming Forced Change From FF 78.15 0esr to 91

Two questions re: the forced update from 78.15 to 91. 1: Will all bookmarks, and all other settings be retained? Is there a form of recommended backup in case of problem… (read more)

Two questions re: the forced update from 78.15 to 91.

1: Will all bookmarks, and all other settings be retained? Is there a form of recommended backup in case of problems (I currently use MozBackup, still)

2: Will the "Bookmark Tab Here" add-on work with 91? I need a user friendly bookmarking system, which was the reason I stayed with ESR in the first place.

Asked by dougjp 1 month ago

Answered by jscher2000 1 month ago