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  • Archived

Trend Micro Add-on for Windows 10

Recently as of two (2) updates ago the Trend Micro Antivirus Add-on is no longer available. Is this an oversight? Would like to have Trend Micro Antivirus Add-on back onl… (read more)

Recently as of two (2) updates ago the Trend Micro Antivirus Add-on is no longer available. Is this an oversight? Would like to have Trend Micro Antivirus Add-on back online, thanks!

Asked by Golden Ratio 1 year ago

Last reply by Florian LE BOEUF 1 year ago

  • Archived

Logging in - everytime?

Maybe my request is very weird. But ever since the new firefox/mozilla revamp, I am told I have to log in each time I use firefox. I don't know why and what benefits. Its… (read more)

Maybe my request is very weird. But ever since the new firefox/mozilla revamp, I am told I have to log in each time I use firefox. I don't know why and what benefits. Its time consuming as after the log in, I need to get a code from my emails and so on. It is really annoying to do this. Or am i doing something wrong and have missed something? Anything will help before I start disusing firefox due to these extra steps. Thanks for tips. Peter

Asked by peterkakucska 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FF on Catalina crashing repeatedly

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix! Mac… (read more)

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix!

MacOS Catalina.

Asked by Midtoad 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sorting Bookmarks

Sorry if long-winded, just trying to provide pertinent info... So, when I click on the bookmarks icon, I get the following options... View Bookmarks Sidebar Show All Boo… (read more)

Sorry if long-winded, just trying to provide pertinent info...


So, when I click on the bookmarks icon, I get the following options...

View Bookmarks Sidebar Show All Bookmarks Bookmarks Toolbar Other Bookmarks

The only one I ever use, the only one I need, is actually the Other Bookmarks folder.

This means I'm at minimum two clicks from my bookmarks, and three clicks from an actual bookmark.


My question...


How can I fix Firefox so that when I click on the Bookmarks icon it actually shows the bookmarks I seek to find, instead of all that other fluff I never use?


It'd be so nice to be only two clicks from a bookmark, thus...


1) Open Bookmarks icon 2) See my bookmarks


Thanks for any help you can provide here, as it is so annoying the way it is now.

Asked by joeknudsen2000 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Regarding search engine malware

Every time i open my firefox browser i got this searchmarqis or searchbaron set as my default search engine and i am not able to remove it paermanenetly even after repeat… (read more)

Every time i open my firefox browser i got this searchmarqis or searchbaron set as my default search engine and i am not able to remove it paermanenetly even after repeatedly deleting it from search engine setting.How to get rid of this bug?

Asked by bestmalik08 1 year ago

Last reply by Enigma 1 year ago

  • Archived

camera problem

since a recent windows update, firefox doesnt acknowledge my normal camera. a few weeks before the update i used a temporary extra camera for a meeting on teams. i norma… (read more)

since a recent windows update, firefox doesnt acknowledge my normal camera. a few weeks before the update i used a temporary extra camera for a meeting on teams. i normally have meetings with zoom, teams, and a web-based teaching tool. after the update all 3 had switched to the temporary camera, which is not suitable for face-to-face. however zooms and teams offered both cameras and i was able to correct it. however firefox only shows the one (wrong) camera when i access the teaching tool. It does seem to be a browser problem, because the Edge browser does offer both camera. however I do not want to use the Edge or chrome for various privacy related reasons.

Asked by graham.lovegrove 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

i only get one printer to print to i have three printers I do not get any of microsofts printers either i.e print to pdf

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the dev… (read more)

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the devices file of setup

Asked by rogerplayford 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Mozilla is horrible with Reddit

Hi there, I really struggle with Reddit when using Firefox Mozilla. Like, if I didn't enjoy reddit so much I'd not bother going on the site altogether because the user ex… (read more)

Hi there, I really struggle with Reddit when using Firefox Mozilla. Like, if I didn't enjoy reddit so much I'd not bother going on the site altogether because the user experience is so bad when I use Mozilla with it. What am I doing wrong? My speed is fine and every other site works fine with Mozilla Firefox....except Reddit - it's horrible.

Thanks for your help! Best, Christian

Asked by christian.ortiz 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox 78 lagging

Since I updated to Firefox 78 I've noticed it's lagging. Running a quick search online I found out that reverting back to version 77.0.1 fixed the problem. I just wanted … (read more)

Since I updated to Firefox 78 I've noticed it's lagging. Running a quick search online I found out that reverting back to version 77.0.1 fixed the problem.

I just wanted to know when Mozilla is going to fix this issue to release a new version with the issue fixed.

Asked by Techminator 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

What are the best ways to copy existing settings to a new profile?

Hi, I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser. Debugging advice often involves ""saf… (read more)

Hi,

I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser.

Debugging advice often involves ""safe" mode," which disables some safety and accessibility tools, or "refresh Firefox," or otherwise using new profiles, which require me to set up the safety and accessibility tools before I can do anything. (For example, by default Firefox uses blinking cursors, autoscroll, and smooth scrolling, all of which trigger my migraines.)

In the past I've sometimes copied specific items, or cleared out a new profile folder and copied everything from an already-set-up profile folder.

Are there better or worse ways to copy bookmarks, saved passwords, about:config settings, user css, add-ons, and add-on settings?

(The previous time I asked this, I somehow got diverted to the wrong forum.)

Asked by MarjaE 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can Extension Files be Copy/Pasted from One Installation to Another?

My company allows me to update/install FF, but not to access the extensions site (recent change), including in-browser through the Options menu. Nor can I uninstall the … (read more)

My company allows me to update/install FF, but not to access the extensions site (recent change), including in-browser through the Options menu. Nor can I uninstall the latest version, which is useless to me without those extension. Is it possible to copy/paste the extension files from one installation of FF to another and have them still function correctly? If so, where do I find those files?

Asked by ShatteredCrest 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I get ctrl+shift+v in google docs to work?

I've been searching online for a solution. But all the solutions that were presented doesnt work for me. When I'm using Google Sheets, ctrl+shift+v doesn't paste anythin… (read more)

I've been searching online for a solution. But all the solutions that were presented doesnt work for me.

When I'm using Google Sheets, ctrl+shift+v doesn't paste anything at all. I tried safe-mode, still doesnt work.

Really dont want to use Chrome, but ctrl+shift+v works on it.

Asked by paolo11 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Can't enable Two-Step Authentication

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". … (read more)

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". I have tried several different authentication apps, but none work. Anyone else having this issue?

Asked by Dereck 1 year ago

Last reply by LaughingBubbba 1 year ago

  • Archived

Firefox Acount

Hi I was just looking at my Firefox Account. When I looked at the Devices & apps area I was a little shocked. I would like to know what device this is please, Web … (read more)

Hi

I was just looking at my Firefox Account. When I looked at the Devices & apps area I was a little shocked.

I would like to know what device this is please, Web Session, Chrome Mobile 83.

I can see options for Adding a device, Removing a device, but no where can i find to be able to look and see the device details like IP address etc, that other browser providers do.

Can you please provide me with the details, as I have no idea what this is and would like to know.

Asked by Shar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (read more)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

Asked by thompson.g 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

How can I make the setup for cookies to seperate different Firefox Windows?

Hallo, Cookies should by private to one Browser Window. So for example, if I open a second Tab with youtube, or whatever, I would like to have my login data from the firs… (read more)

Hallo, Cookies should by private to one Browser Window. So for example, if I open a second Tab with youtube, or whatever, I would like to have my login data from the first tab. But if I open a second window, this data should not be seen. I don't want other sites to be able to see my login.

The cookies should be deleted, when the Window with all Tabs is closed, independent from other open Browser windows. How can I realize this? Thank you, Michael Lange

Asked by lange.appen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 77.0.1 opens links just by moving the mouse pointer over them

In the last few weeks Firefox 77.0.1 opens links just by moving the mouse pointer over them sometimes. Normally you would click or right-click to open in a new tab but of… (read more)

In the last few weeks Firefox 77.0.1 opens links just by moving the mouse pointer over them sometimes. Normally you would click or right-click to open in a new tab but often I am having links just open of on their own. I was on the phone with a vendor navigating their site when I kept ending up on a different page. Did something change with this version? The vendor also said they have been having issues with Firefox the last week or so. Using Windows 7sp1 32bit. Thanks

Asked by MikeZZ 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

sync andriod

Thank you, My dell laptop win 7 pro, latest firefox, have one cell phone added to device. Cell phone, android 4.4.4 droid maxx, firefox for android. When I access two ema… (read more)

Thank you, My dell laptop win 7 pro, latest firefox, have one cell phone added to device.

Cell phone, android 4.4.4 droid maxx, firefox for android.

When I access two email accounts from my cell phone I go right in with no password.

When I try to access other accounts it asks for a master password, when I enter the password it just goes back to "enter master password", if I hit cancel 4-7 times it will go away and let me in but I have to manually enter password. Reloaded firefox, very few apps,automatic updates.

Asked by deeke38 1 year ago

Last reply by Wesley Branton 1 year ago