Showing questions tagged: Show all questions
  • Archived

How to unlock my account?

Hi, I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data. If this is a v… (read more)

Hi,

I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

How to unlock my account? Thanks

Asked by hisham1978t 11 months ago

Last reply by jscher2000 11 months ago

  • Solved

video support

I'm using Firefox 76 packaged with fedora 30 but it wont display a video (weirdly youtube does work). I'm getting the message: "this content requires adobe flash or HTML5… (read more)

I'm using Firefox 76 packaged with fedora 30 but it wont display a video (weirdly youtube does work). I'm getting the message: "this content requires adobe flash or HTML5 video support..." I don't want to install flash because I've seen some content somewhere about security concerns. I looked for an extension or add-on but none of them seem to be Mozilla approved and most of them don't seem to address this issue anyway. I can't find a setting to fix this in Firefox. I've seen an archived thread about this problem suggesting maybe some linux library issue, but it contained no solution. Maybe I'm missing something fundamental but it's 2021 now and I'd like my Firefox to support a bit of video here and there other than youtube. Has anyone got a solution?

Asked by clint 4 months ago

Answered by clint 4 months ago

  • Archived

Saved logins and passwords for websites.

Hi, I am wondering why Firefox removed all logins and passwords. It used to be all in settings, now I am getting message: No logins found When you save a password in Fi… (read more)

Hi, I am wondering why Firefox removed all logins and passwords. It used to be all in settings, now I am getting message: No logins found When you save a password in Firefox, it will show up here Any help, thanks in advance.

Asked by Dziambis 1 year ago

Last reply by Dziambis 12 months ago

  • Archived

No audio in FF

Hey Firefox community, I was watching videos on youtube using FF earlier on today and there wasn't a problem, but for some reason I'm currently not getting any sound on a… (read more)

Hey Firefox community,

I was watching videos on youtube using FF earlier on today and there wasn't a problem, but for some reason I'm currently not getting any sound on any website. I'm using a wireless headset and can hear the audio in steam/non-steam games, can talk to friends using discord and can play audio/video files that are stored on my HDD with no audio issues.

Here's what I've checked so far:

- Volume mixer says that FF isn't making any sound, which is odd. - I've turned off hardware acceleration as recommended on another thread, but to no avail. - I've restarted FF and my PC because sometimes it's just that simple. - I've tried other playback devices (computer headphone output, focusrite scarlett solo) and FF won't play through those either. - Just in case someone asks, youtube isn't muted.

I've isolated the problem to FF and considering that I hadn't changed any settings until after the problem occurred (hardware acceleration) I can't for the life of me figure out what might be causing this audio issue. Any help would be appreciated, but until then I'll have to use edge. *shudders*

Asked by adamjohnathanlee 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved
  • Archived

Can't Retrieve Bookmarks after latest update - 76

Hello. I can't find my bookmarks after update 76. I followed the directions, and I ouldn't find anything. I searched my computer and all my drives for json files and 'bo… (read more)

Hello. I can't find my bookmarks after update 76. I followed the directions, and I ouldn't find anything. I searched my computer and all my drives for json files and 'bookmarks', and I found backups from 2001, 2013, and I know I have backups 'older' than those on discs, but the ones missing (so far) are the most important and complete ones from the past 7 years. Please correct me if I'm wrong, but update 76 'seems' to necessitate syncing devices. I only have reason to browse on my desktop, so I didn't plan on syncing it with anything. I 'do' have a smartphone, but other than downloading malwarebytes and one other app, that I need, that's the extent of my 'online' activities on the phone. However, since I couldn't find my bookmarks without doing so, I decided to download Firefox onto my phone and try to sync them up. When I signed up for the Firefox account earlier, I changed my password with a password generator. However, my phone doesn't have all the characters on its keyboard that are in my password. You can customize the keyboard, but it looked like a magnificent pain to do so. Instead, it seemed easier to 'dumb down' my password from 40 characters down to around the minimum, at least until I got them synced. However, I tried twice with typing visible on the phone and it said the password was wrong, so instead of trying a third time, and getting locked out of Firefox - I came here to see if anyone could help me. I know that rebooting often corrects a lot of things, but since I don't have these bookmarks backed up anywhere - I was afraid this might be a case where it may make the bookmarks more difficult or impossible to retrieve. Thanks in advance.

Asked by Help Please 12 months ago

Answered by Help Please 12 months ago

  • Solved

Problem going to Daily Mail's US web site

Hello, I am having a problem going to the daily mail us site. A pop up appears asking me if i want to continue to the us or uk home i select us go there and the pop up … (read more)

Hello, I am having a problem going to the daily mail us site. A pop up appears asking me if i want to continue to the us or uk home i select us go there and the pop up re-appears. I've tried all the usual culprits and it seems to work fine in chrome. thks

Asked by wilson2217 5 months ago

Answered by FredMcD 5 months ago