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  • Archived

An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECO

This is the message that I receive when I click on the Firefox icon: Secure Connection Failed An error occurred during a connection to home.packagesear.ch. SSL received a… (read more)

This is the message that I receive when I click on the Firefox icon:

Secure Connection Failed

An error occurred during a connection to home.packagesear.ch. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by espina7 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Where is my menu that was at the top of the page? Headings at the top of the page menu included drop downs include File, Edit, History, Bookmarks, Options.

After completing other instructions in https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down#w_firefox-hangs-or-stops-responding and I did this - ht… (read more)

After completing other instructions in https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down#w_firefox-hangs-or-stops-responding and I did this - https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings And I started this - https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode Still Firefox was too slow, hanging up and not responding correctly leaving me no other recourse but to uninstall and install again. It is still slow, somewhat better than it was. But now the menu I had at the top of the page is gone and I used it frequently. This menu included drop downs such as File, Edit, History, Bookmarks, Options. How can I get it back?

Asked by elizabethmc1956 1 year ago

Last reply by Gobinath T 1 year ago

  • Archived

how to import bookmarks from one computer to another without diplicating already existing bookmarks bookmarks

i have two computers both have the same bookmarks but both have also bookmarks that only one or the other has i need to copy/import/add whatever only the bookmarks that a… (read more)

i have two computers both have the same bookmarks but both have also bookmarks that only one or the other has i need to copy/import/add whatever only the bookmarks that are not existing on one computer but the standard import imports just whole pale of bookmarks even if it does to a different folder i have tired to do that manually but when i have copied the imported bookmarks the firefox does not stop pasting TO new folder if files are duplicates like windows does - firefox simply pastes how many copies you like of the same bookmark as many time as you want. that is bad i mean really bad! if somebody does not have any idea how to do it it seem that im maust just copy ALL bokkmark and then manually delete all duplicates and many it will be many many HOURS!

cheers folks Pawel

Asked by frameitea1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can I get the old address bar back?

I don't know why anyone thinks this is better. I don't see the rational behind this. If there was an option to switch how it's handled that would be fine but this everyon… (read more)

I don't know why anyone thinks this is better. I don't see the rational behind this. If there was an option to switch how it's handled that would be fine but this everyone has to do it the way I want isn't mozilla. It's not why I use firefox.

I'm certain this will be ignored just like all the other questions about it. Insert principal skinner saying no it's the kids that are wrong meme.

Asked by tumaru 1 year ago

Last reply by RobertJ 1 year ago

  • Archived

"CORS request not http" error when loading file:/// URI after setting privacy:file_unique_origin to false

I've created an HTML page while trying out a JavaScript library and am loading both the page and its data source (a JSON file) from local files for now, using file:/// UR… (read more)

I've created an HTML page while trying out a JavaScript library and am loading both the page and its data source (a JSON file) from local files for now, using file:/// URIs. A week or two ago, when I first tried this, I encountered a "CORS request not http" error, as described here, when trying to load the JSON file. In my about:config, I set the privacy.file_unique_origin preference to false, after which I was able to load the JSON file successfully.

A couple of days ago, though, I started to see the "CORS request not http" error again, and I have seen it every time I have loaded the page since then, despite confirming that privacy.file_unique_origin was still set to false. I've tried several things to try to get that preference to take effect again: resetting privacy.file_unique_origin to true, setting it back to false, and restarting Firefox; reinstalling Firefox; and refreshing Firefox.

Screenshots of the error message and the privacy.file_unique_origin preference are attached. I'd appreciate any suggestions of what I should try to get the JSON file:/// resource to load successfully again. Thank you.

Asked by Sam Duncan 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Why does Firefox get "SecureConnectionFailed - PR_CONNECT_ABORTED_ERROR" when connecting to website that has the SHA1 hash disabled?

Security consultants have advised that cipher suites using the SHA1 hash are no longer considered secure and should not be enabled. Using the nmap tool we can identify wh… (read more)

Security consultants have advised that cipher suites using the SHA1 hash are no longer considered secure and should not be enabled.

Using the nmap tool we can identify which cipher suites use the SHA1 hash.

On our webserver, (IIS version 8.5 on Windows 2012 R2 ) if we eliminate cipher suites that contain the SHA1 hash, the Firefox browser cannot browse the site. Error displayed = Secure Connection Failed - PR_CONNECT_ABORTED_ERROR We tested versions up to Firefox ( v75.0 ).

Other browsers such as Chrome and IE have no issues browsing our site with the SHA1 hash disabled.

Once the SHA1 hash is enabled, Firefox works fine. Seeking a solution that will satisfy the security folks and our Firefox users.

Asked by SPI_help 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Menue bar isn't at the top of the screen and I cannot find it either in View/Toolbar or in View/Toolbar Customize. HELP!

I can neither find the menue bar option in View/Toolbar, nor in View/Toolbar Customize. The instructions to restore the Menu bar to its rightful place at the top, and to … (read more)

I can neither find the menue bar option in View/Toolbar, nor in View/Toolbar Customize. The instructions to restore the Menu bar to its rightful place at the top, and to have it always that way, does not resolve this issue. Also, I like to work with Firefox maximized.

So... why is this SO difficult to achieve? Please, please help.

Asked by dfensk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Office 365 is not working

Hello, Does Firefox support Office 365 online? I opened a Word document on Dropbox website and I got a message that office is not supported in this web browser. My comput… (read more)

Hello,

Does Firefox support Office 365 online? I opened a Word document on Dropbox website and I got a message that office is not supported in this web browser. My computer has Windows 10 OS and I used Mozilla Firefox Developer as well as Mozilla Firefox. A colleague of mine has the same issue while using macOS Mojave 10.14.6 and Mozilla Firefox.

BTW I have Dark Reader plug-in enabled in my browser, that's why the picture is in reversed colours. It doesn't affect the problem described.

Thanks.

Asked by Dunno 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Download Image Offline

I was on a webpage and with multiple images on it. I went back to the same webpage with a different computer and one of the images is not there anymore. The original comp… (read more)

I was on a webpage and with multiple images on it. I went back to the same webpage with a different computer and one of the images is not there anymore.

The original computer, which is not connected to the network at this time still has the image I am looking for on the page.

When I go to download the image it does not save it.

It looks like it is waiting to download the image from the site where the image does not exist.

When I go to Tools>Page Info>Media I can see the image The Location shows the URL and file location but it no longer exists

the size is labeled as "Unknown (not cached)

Is there some way I can download the image as it is on my computer? By keeping the computer offline. I do not want to lose this picture.

Asked by Lois-help 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to disable autoupdate?

I've flipped to notify the setting in "about:preferences" to the other available one "Check for updates but let you choose to install them", but it automatically flips ba… (read more)

I've flipped to notify the setting in "about:preferences" to the other available one "Check for updates but let you choose to install them", but it automatically flips back to autoupdate after a while - I've had firefox updating on its own a few times because of that sometimes really messing up my extensions and settings. I prefer having control of my own, backing up the portable version myself and manual updates. I've also flipped to false these flags in "about:config": app.update.auto app.update.auto.migrated app.update.enabled but they aren't doing anything.

Asked by gendalf 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Youtube video takes too long to unpause

Whenever I open a youtube video, go to other tabs, come back after some time and unpause it, it either takes 1-2 seconds for it to start, or the video unpauses without so… (read more)

Whenever I open a youtube video, go to other tabs, come back after some time and unpause it, it either takes 1-2 seconds for it to start, or the video unpauses without sound, which comes back after 1-2 seconds. Is this normal? If it is, is there a setting I can change?

  • Archived

I just got royally screwed over by Firefox v75

I no longer have any: passwords addons bookmarks history previously opened tabs user configuration Nothing. Everything was completely wiped out. And that's just what I kn… (read more)

I no longer have any:

passwords addons bookmarks history previously opened tabs user configuration

Nothing. Everything was completely wiped out. And that's just what I know about. Who knows what else is gone.

Does anyone know how I can retrieve this lost information.

Thank you.

Asked by letsdothis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how do i hide my ip address

how do browse the internet without anyone being able to see my IP address when i do a search on here it tells me there are over 200 entries on it but does not list any? … (read more)

how do browse the internet without anyone being able to see my IP address

when i do a search on here it tells me there are over 200 entries on it but does not list any?

Asked by phil 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

How to delete my sync account from FireFox browser and all the data of this account

Hi guys. I tested this recently on notebook with Windows 10. I installed Firefox, sign in to my account, synced everything. Let's say, I need to delete all the data and t… (read more)

Hi guys. I tested this recently on notebook with Windows 10. I installed Firefox, sign in to my account, synced everything. Let's say, I need to delete all the data and this account from this particular device. I couldn't find such an option. When I deleted my account from Firefox, all the data left on the notebook! Even when I uninstall the browser, and then install it again - browser restored all the data!!!

Is it possible to delete my sync account and all the data related to it: history, bookmarks, sessions, extensions, add-ons, everything?

Let's say, I'm signed in on a friend's laptop and need to delete everything later.

Asked by Aladdin 1 year ago

Last reply by santana 1 year ago

  • Archived

All my bookmarks, history and cookies are gone explain please what happened?!

I just turned on my laptop today as usual and when I was going to open Firefox it said to me to log into my profile, I did not understand? I made a profile because there … (read more)

I just turned on my laptop today as usual and when I was going to open Firefox it said to me to log into my profile, I did not understand? I made a profile because there was not one already and now all my bookmarks and history and cookies are gone! I don't know is there updates?! I did not update my laptop or my firefox ever! I am very upset and I have to log into all accounts again and my passwords not saved! Explain to me how to fix problem and why firefox allowed to to delete your history for fun without request?!

Asked by juliaayeaye 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Following 75.0 update on Firefox Developer Edition, I am unable to access old accounts, create a master password, or customize my broswer. Any ideas?

So I have been Firefox Developer Edition on three different devices for the past year and just a few days ago on one of my devices, Firefox would not keep my theme settin… (read more)

So I have been Firefox Developer Edition on three different devices for the past year and just a few days ago on one of my devices, Firefox would not keep my theme settings, extensions, or accept my master password, so I closed Firefox. But that didn't help and since i needed to reboot my system anyway, I did a reboot and when I logged back on and tried to open Firefox it gave me an XUL Runner error saying that 75.0 is not compatible with min version >=74.0. So I uninstalled FDE and then re-downloaded it, reinstalled 75.0 since I do believe that the update to 75.0 had hung up on this particular device a week before. So then a day later my other two devices started having issues, so I tried to sign into another Firefox account, that didn't work so I did a reinstall and it seemed fine for a minute until I realized all my passwords/logins/history were gone, so I tried to sync again and then it gave me the message to set my master password, so I tried and kept getting the 'Cannot change master password' error. I have reinstalled twice and create a new Firefox account, tried to sign into an older one. I know someone will say just use the regular Firefox, but I use the FDE because my other Firefox browser is set with a work account that I keep to backup user data at work and I cannot use for my personal device. Any ideas?

Asked by Liv 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

the location of the: address bar, the navigation bar, and why does firefox keep changing the name?

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will any… (read more)

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will anyone tell me the location, or how they may be accessed. If the most basic data is EXCLUDED, because EVERYONE ALREADY KNOWS EVERYTHING ABOUT FIREFOX, how is the new user to find anything? I have spent 7 hours on your website, because this browser idles at almost a gig of RAM on the browser homepage, I researched and found out I'm supposed use the "navigation bar" unfortunately someone forgot include it's location. It's great that you include the data that the "minimize memory usage" button exists as a tool, BUT WHERE IN THE HELL WAS IT HIDDEN? I have never experienced a product that intentionally excludes instructions, and there is no way to get any help or service, and I'm left with this poor excuse for customer service with leaving questions that will never be answered. Thanking you in advance for NO HELP OR SERVICE, James Erb(email address).

Asked by Henry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot enable WebGL despite following instructions from Firefox How-to page

I'm running Ubuntu 20.04 (Linux Predator-300 5.4.0-21-generic #25-Ubuntu SMP Sat Mar 28 13:10:28 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux) I've already tried: To enable … (read more)

I'm running Ubuntu 20.04 (Linux Predator-300 5.4.0-21-generic #25-Ubuntu SMP Sat Mar 28 13:10:28 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux)

I've already tried:

  • To enable WebGL, set webgl.force-enabled to true.
  • To enable Layers Acceleration, set layers.acceleration.force-enabled to true

Asked by Srijan 1 year ago

Last reply by RobertJ 1 year ago