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the location of the: address bar, the navigation bar, and why does firefox keep changing the name?

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will any… (read more)

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will anyone tell me the location, or how they may be accessed. If the most basic data is EXCLUDED, because EVERYONE ALREADY KNOWS EVERYTHING ABOUT FIREFOX, how is the new user to find anything? I have spent 7 hours on your website, because this browser idles at almost a gig of RAM on the browser homepage, I researched and found out I'm supposed use the "navigation bar" unfortunately someone forgot include it's location. It's great that you include the data that the "minimize memory usage" button exists as a tool, BUT WHERE IN THE HELL WAS IT HIDDEN? I have never experienced a product that intentionally excludes instructions, and there is no way to get any help or service, and I'm left with this poor excuse for customer service with leaving questions that will never be answered. Thanking you in advance for NO HELP OR SERVICE, James Erb(email address).

Asked by Henry 4 months ago

Last reply by cor-el 3 months ago

How do I switch this useless searching feature off?

I don't know where to even start, but how do I turn this annoying feature off? https://support.mozilla.org/en-US/kb/search-firefox-address-bar?as=u&utm_source=inprodu… (read more)

I don't know where to even start, but how do I turn this annoying feature off?

https://support.mozilla.org/en-US/kb/search-firefox-address-bar?as=u&utm_source=inproduct

I have gone through and clicked a never ending amount of pages and I still cannot find an answer.

I don't want a never ending drop down menu it's annoying and distracting as well as pointless, since it is easy enough to do in the background, I don't need it constantly on in the foreground. There is enough constant garbage to have to sort through, I don't need more garbage added to the visual pile of steaming crap. KISS applies.

Yes I am not happy about it..

Thanks in advance.

Asked by SHempsey 3 months ago

Last reply by cor-el 3 months ago

Firefox doesn't load any webpages -- or it's own settings!

So yeah, I don't know why but since yesterday it has been acting strange. I haven't tinkered with anything if my memory serves right. Whenever I try to open a website or … (read more)

So yeah, I don't know why but since yesterday it has been acting strange. I haven't tinkered with anything if my memory serves right. Whenever I try to open a website or the Preferences page or anything -- it is blank! I can't open new tabs too. I tried various solutions like no Hardware Acceleration, refreshing and even re-installation. However, what is weird is, I can use Firefox alright with Window's Safe Mode (not Firefox's, Window's).

I tried clearing AppData and some other stuff and am getting no response. Any help would be greatly appreciated!

Asked by hanos 3 months ago

Last reply by HACKERSOFT 3 months ago

Filename of a download-pdf is scambled into 8 characters

Hello to all, I work with Firefox 75.0 (64-bits) and I keep it always updated. My telecomprovider offers me regularly the invoice in pdf-format. When I download it, the f… (read more)

Hello to all, I work with Firefox 75.0 (64-bits) and I keep it always updated. My telecomprovider offers me regularly the invoice in pdf-format. When I download it, the filename is changed into 8 characters, not being a sensible or readable name (ie "7fH5Rsd3.pdf"). When I asked the the provider to change this, it was clear it already is. Other customers working with IE or Chrome etc. don't have this problem. It was suggested this could be Firefox itself. The strange thing is this happens only with this provider and apparantly only with me. Everywhere else pdf's or any other file downloads just fine with their respective names. So, what could be the cause? One obscure setting in Firefox? Or should I look elsewhere? BTW: this is happening with all previous versions of Firefox, but I don't know when it started.

Asked by Lis20 3 months ago

Last reply by cor-el 2 weeks ago

Not able to post stuff from my profile in Facebook. But able to comment others.

Having trouble to post stuff in facebook. I may comment on other post but I can't post anything myself. See attached image. I've tried to: Boot up in safe mode. Cleare… (read more)

Having trouble to post stuff in facebook. I may comment on other post but I can't post anything myself.

See attached image.

I've tried to:

Boot up in safe mode. Cleared all settings to default. Disable all plug-ins one by one.

Do not have the issue in Brave or Edge browser

Asked by BitBenny 3 months ago

Last reply by cor-el 3 months ago

Tab Crash , even after troubleshooting

1 month ago i´ve been experiencing Tab Crashes on Firefox. At first my solution was safe mode, but now it gets annoying to me start in safe mode every single time. I tri… (read more)

1 month ago i´ve been experiencing Tab Crashes on Firefox.


At first my solution was safe mode, but now it gets annoying to me start in safe mode every single time. I tried to troubleshoot the problem but after disabling Hardware Aceleration and deleting all my extension problem keeps ocurring, i've already did a clean reinstall but problem still happens. Using firefox in other user accounts in the same laptop (the one that kepps crashing) the problem still occuring, however i dont have this issue on my desktop computer.

I have some usefull estension that i like and use, and i also prefer Firefox than Chrome

Asked by Sebastian 3 months ago

Last reply by FredMcD 3 months ago

How to delete my sync account from FireFox browser and all the data of this account

Hi guys. I tested this recently on notebook with Windows 10. I installed Firefox, sign in to my account, synced everything. Let's say, I need to delete all the data and t… (read more)

Hi guys. I tested this recently on notebook with Windows 10. I installed Firefox, sign in to my account, synced everything. Let's say, I need to delete all the data and this account from this particular device. I couldn't find such an option. When I deleted my account from Firefox, all the data left on the notebook! Even when I uninstall the browser, and then install it again - browser restored all the data!!!

Is it possible to delete my sync account and all the data related to it: history, bookmarks, sessions, extensions, add-ons, everything?

Let's say, I'm signed in on a friend's laptop and need to delete everything later.

Asked by Aladdin 3 months ago

Last reply by santana 1 month ago

I can't load youtube in firefox

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that. … (read more)

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that.

Asked by lorenpan12 3 months ago

Last reply by jscher2000 3 days ago

I have tried it all. I can't get mic permissions in 74.0

FF 74.0 64bit Windows 10 p I have Googled everything I can. Tried it all. I have clicked on the Lock and the circle with the arrow. Went to the settings. used about:conf… (read more)

FF 74.0 64bit Windows 10 p

I have Googled everything I can. Tried it all. I have clicked on the Lock and the circle with the arrow. Went to the settings. used about:config and someone said about:flags ( that doesn't even work )

I can't get the darn thing to work. It's been over and hour and you know nothing should be that hard to do. This is way too complicated for all that time just to turn on a mic. I can't get it to work in Google Docs Voice typing. Anyone?

Asked by Jack 4 months ago

Last reply by Nudebie 3 months ago

Topsites turning blank or disappearing

My firefox keeps causing more "Topsites" to go missing and I need a solution. It started as 1 and now it's 3. I have tried searching it on a few different search engines … (read more)

My firefox keeps causing more "Topsites" to go missing and I need a solution. It started as 1 and now it's 3. I have tried searching it on a few different search engines and all I get is unrealated sites and forums as the engines only focus on one word "Blank." It seems to only effect the 64bit versiona and I have no idea how to fix it.

Please help.

Asked by Johnny Halloween 3 months ago

Last reply by McCoy 2 months ago

CSS transform with z-index stutters only in firefox

Here is the pen: https://codepen.io/Supersudo/pen/PoPweJL (needed to rerun the code) I have a dropdown inside a dropdown, the when the second dropdown is minimizing, it w… (read more)

Here is the pen: https://codepen.io/Supersudo/pen/PoPweJL (needed to rerun the code)

I have a dropdown inside a dropdown, the when the second dropdown is minimizing, it will ignore the z-index for a second then go back to its style when the animation is done.

I noticed that this only occurs in firefox, I tried it in chromium and worked as expected.

I'm using FF stable v75.0

Asked by Mark Lough 3 months ago

Last reply by TyDraniu 3 months ago

Why can't I use McAfee Web Advisor as an add-on?

Hi all I recently refreshed my Firebox browser and I can now no longer use McAfee WebAdvisor. Really frustrated by this - I browse a lot for work and research. I find the… (read more)

Hi all

I recently refreshed my Firebox browser and I can now no longer use McAfee WebAdvisor.

Really frustrated by this - I browse a lot for work and research. I find the WebAdvisor reassuring to have on-hand.

I tried uninstalling and reinstalling WebAdvisor but it still does not show. I tried searching for it through the add-ons menu and it still does not appear.

I reached out to McAfee who told me that Mozilla no longer allows McAfee WebAdvisor on Firefox.

Is this actually, seriously the case? I'll be disappointed if so - Firefox is my preferred browser but I'll have to ditch it for Chrome if I cannot use a safe-search advisor. And it should be up to user which safe-search add-on they wish to use, not Mozilla.

Can anyone advise on this?

Many thanks!

Asked by KSH1000 3 months ago

Last reply by arejfour 3 months ago

Firefox uses alot of battery (especially compared to Edge-ium)

Hello. I'm an avid fan of Firefox; never liked Chrome, never cared for I.E. and original Edge was there. Since Edge-ium came out, when I'm on battery, I have been testi… (read more)

Hello. I'm an avid fan of Firefox; never liked Chrome, never cared for I.E. and original Edge was there. Since Edge-ium came out, when I'm on battery, I have been testing it and there's a marked difference in battery life when compared to FF. I don't run many add-ons and from what I can tell, both browsers are set the same (options).

On Edge-ium I can achieve up to 5 hours of battery (Lenovo Yoga 730 4K). On FF, I'm lucky to hit 2hrs. Help?

Asked by BRAM SCOLNICK 3 months ago

Last reply by cor-el 3 months ago

Firefox will not show edits made to my website but Safari does

I own and manage the administration of a Magento 2 website and there is an option within some specific products for customers to select an emblem to have engraved on the … (read more)

I own and manage the administration of a Magento 2 website and there is an option within some specific products for customers to select an emblem to have engraved on the product. The customer is able to select their choice of emblem and the selected emblem is added to their Basket so we know what engraving is required. However, whilst Firefox shows the emblem choice in a drop-down menu the customer is unable to select it. However, this selection process works fine on Safari. Why can't customers using Firefox make that selection?

Asked by ann29holland 3 months ago

Last reply by Chamodie Pubudini 3 months ago

FireFox doesnt support 127.1 and similar notation

Hi all, I dont think if this is a bug or a "feature", but its annoying nonetheless. Step to reproduce: 1. host a service with a protocol supported by firefox, eg. a http … (read more)

Hi all,

I dont think if this is a bug or a "feature", but its annoying nonetheless.

Step to reproduce:

1. host a service with a protocol supported by firefox, eg. a http server, on localhost interface. 2. try to access the service, typing in "127.1" in the address bar. (2130706433 doesnt work either).

Expected result:

1. firefox accesses "http://127.1"

Actual result:

1. firefox searches for 127.1 on default search engine.

Asked by profile 3 months ago

Last reply by cor-el 3 months ago

Download Image Offline

I was on a webpage and with multiple images on it. I went back to the same webpage with a different computer and one of the images is not there anymore. The original comp… (read more)

I was on a webpage and with multiple images on it. I went back to the same webpage with a different computer and one of the images is not there anymore.

The original computer, which is not connected to the network at this time still has the image I am looking for on the page.

When I go to download the image it does not save it.

It looks like it is waiting to download the image from the site where the image does not exist.

When I go to Tools>Page Info>Media I can see the image The Location shows the URL and file location but it no longer exists

the size is labeled as "Unknown (not cached)

Is there some way I can download the image as it is on my computer? By keeping the computer offline. I do not want to lose this picture.

Asked by Lois-help 3 months ago

Last reply by cor-el 3 months ago

MS Edge took away part of my Firefox programs and data.

I had to use Edge this afternoon to open my Brother printer/etc. I was in a hurry to scan something. Now it appears that MS Edge has taken some data and the Brother prog… (read more)

I had to use Edge this afternoon to open my Brother printer/etc. I was in a hurry to scan something. Now it appears that MS Edge has taken some data and the Brother program out of Firefox. Help please! Thank you.

Asked by Marcia Mills Hatman 3 months ago

Last reply by Angelsdtp 2 weeks ago