Showing questions tagged: Show all questions
  • Solved

How can I fix firefox tabs crashing?

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and c… (read more)

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Asked by krazykopter96 4 months ago

Answered by krazykopter96 4 months ago

  • Solved

Firefox opens two new windows when I click on a link

I am using Firefox browser on my MacBook Pro and I have noticed the following. When I quit the Firefox app (no background activity), and I click on a link that I receive … (read more)

I am using Firefox browser on my MacBook Pro and I have noticed the following.

When I quit the Firefox app (no background activity), and I click on a link that I receive in an email (from my Mail app), then Firefox opens 2 windows. One is empty and the second leads to the desired link.

On the other hand, if I don't quit the Firefox app but simply close it (x symbol), then when I click on a link it open correctly in a single window.

Asked by makis 4 months ago

Answered by catkinsonfox 1 week ago

  • Solved

Can't import passwords from chrome or edge to firefox. Help?

Tried every solution but import works only for bookmarks, cookies, history and not the passwords. When i try to import, it says successful but nothing happens. Tested in … (read more)

Tried every solution but import works only for bookmarks, cookies, history and not the passwords. When i try to import, it says successful but nothing happens. Tested in both the browsers in their closed state. Earlier also i faced the same problem (i think a year back) which forced me to reject firefox. Please help if u know any solution. Thanks in advance.

Asked by Yashveer Dabas 4 months ago

Answered by cor-el 4 months ago

  • Solved

Lost bookmarks

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks! … (read more)

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks!

Asked by karen9093 4 months ago

Answered by cor-el 4 months ago

  • Solved

Firefox doesn't generate passwords containing symbols which some websites demand. Can we change it?

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox… (read more)

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox have no symbols in them(Chrome does). Can we somehow get Firefox to do it?

Asked by srimanswamy 4 months ago

Answered by jscher2000 4 months ago

  • Solved

73.0.1 tabs are both behind and covering navigation toolbar

M computer (still running W7) auto-updated FF to version 73.0.1 and two things happened. First, the tabs now cover the navigation bar, and second, the "plus" sign to the … (read more)

M computer (still running W7) auto-updated FF to version 73.0.1 and two things happened. First, the tabs now cover the navigation bar, and second, the "plus" sign to the right of the tabs disappeared so I can't go to my pinned tabs or add a new tab.

Any help will be appreciated. I do have a userChrome file, but it was a copy and paste and I don't know how to adjust it to correct these things. Or if there's something in about:config? I just don't know what I would try to change.

I've been trying to take a screenshot, but can only grab the webpage and not the "frame" so I can't demonstrate what I'm talking about, but basically the tabs are sitting right on top of the navigation toolbar, obscuring it.

Thank you all for your help.

Asked by CatsinQ 4 months ago

Answered by cor-el 4 months ago

  • Solved

I keep getting the "Gah. Your tab just crashed

I only get this so far on a couple of sites: Comporium.net email, and NRA.org. Everything worked fine yesterday - just started this morning. No upgrades in the interim an… (read more)

I only get this so far on a couple of sites: Comporium.net email, and NRA.org. Everything worked fine yesterday - just started this morning. No upgrades in the interim and I tried logging into e-mail with another computer/browser and had no problems.

Asked by dougflanagin 4 months ago

Answered by FredMcD 4 months ago

  • Solved

keyboard shortcuts for copy and paste do not work in Firefox 73.0.1 with windows 10 pro. How to fix this?

before a recent upgrade to windows 10 pro, in Firefox I could always use the keyboard short cuts for copy and paste (crtl + c and crtl + v) within the browser. e.g highli… (read more)

before a recent upgrade to windows 10 pro, in Firefox I could always use the keyboard short cuts for copy and paste (crtl + c and crtl + v) within the browser. e.g highlight any text in browser page or address bar then crtl+c to copy then crtl + v paste that either in another tab or another application. Now I cannot. I can use the mouse right click (after highlighting) pull-down for copy and mouse right click pull-down for paste. How can this be fixed?

Asked by Nige20 4 months ago

Answered by FredMcD 4 months ago

Internet Explorer is grabbing browser links

In the past few weeks when I click in an Outlook email "click here to view it in a web browser", the page is opened by Internet Explorer. It used to be Firefox. How can … (read more)

In the past few weeks when I click in an Outlook email "click here to view it in a web browser", the page is opened by Internet Explorer. It used to be Firefox. How can I clear out IE? Firefox is listed as the default browser. Interestingly when I posted the question, the contents of this message was deleted and was not sent. Is that MS at work?

Asked by cvhorie 4 months ago

Last reply by jscher2000 4 months ago

I need to stop the "Warning: Potential Security Risk Ahead" everytime I go to a web page that I know is OK

Each time I go to a particular website or any of it's sub pages I get the "Warning: Potential Security Risk Ahead" popup page. I am positive the page I am going to is fi… (read more)

Each time I go to a particular website or any of it's sub pages I get the "Warning: Potential Security Risk Ahead" popup page. I am positive the page I am going to is fine but Firefox continuously asks me to "Accept the risk and continue". There seems to be an option to add a permanent exception but it is "greyed out". This has gotten very old and I need a solution sooner then ASAP.

Asked by slopbucket 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Websites do not display embedded tweets

News websites frequently embed tweets within the text. These display as blank boxes on some sites or not at all on others. Why? I already tried the safe mode and resettin… (read more)

News websites frequently embed tweets within the text. These display as blank boxes on some sites or not at all on others. Why? I already tried the safe mode and resetting embeds without success.

Asked by grouponesouth 4 months ago

Answered by cor-el 4 months ago

How I can pin custom search engine to new tab page?

Hello, How I can pin custom search engine to new tab page? I can't see custom search engine on "Add Search Engine" dialog! (see attached picture) Please help me. Thanks. … (read more)

Hello, How I can pin custom search engine to new tab page? I can't see custom search engine on "Add Search Engine" dialog! (see attached picture) Please help me. Thanks.

Asked by Muhammad Hussein Ammari 4 months ago

Last reply by Yinmin 2 months ago

Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (read more)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Asked by Ben Curthoys 4 months ago

Last reply by Roland Tanglao 3 months ago

Wrong Right-click menu displayed on some web sites

On several web sites (such as Google - but also on Mozilla Release Notes) right-clicking on a URL link displays an incorrect drop-down menu. See attached screenshot with … (read more)

On several web sites (such as Google - but also on Mozilla Release Notes) right-clicking on a URL link displays an incorrect drop-down menu. See attached screenshot with Mozilla URL visible. This issue makes it impossible to e.g. open a link in a new Tab.

Same issue seen on Mac and Windows 10 platforms (Firefox 73.0.1)

Asked by Jukka Lindgren 4 months ago

Last reply by Jukka Lindgren 3 months ago

Can't Delete Bookmarks

After refreshing Firefox because of a different (and now solved) problem, I restored my Old Firefox Data to recover my customization settings. The problem from before rem… (read more)

After refreshing Firefox because of a different (and now solved) problem, I restored my Old Firefox Data to recover my customization settings. The problem from before remained solved as well, so don't worry about that. The only problem is that now, for whatever reason, I can't delete any bookmarks. I can still add and edit bookmarks, but I can't outright delete them. My version is 73.0.1 (64-bit).


I've gone to about:support and checked Places Database. This is what it gave me:

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.


A solution that I've seen elsewhere is to delete the "places.sqlite" file after closing Firefox and letting it reset, but that hasn't worked. Again, I can add and edit bookmarks, just not delete them. It doesn't matter where I try to delete them from (within the browser), and they all still link to the right places. It's not an emergency, but I'd appreciate help with this.

Asked by Shabcarb 4 months ago

Last reply by Shabcarb 3 months ago

Utilité pour les extensions des autorisations demandées ?

Accéder à vos données pour les sites d’un domaine donné L’extension pourrait lire le contenu des pages web que vous visitez dans le domaine spécifié, ainsi que les donnée… (read more)

Accéder à vos données pour les sites d’un domaine donné L’extension pourrait lire le contenu des pages web que vous visitez dans le domaine spécifié, ainsi que les données entrées dans ces pages web comme des noms d’utilisateur et des mots de passe. A quoi cela sert'il sinon à m'espionner ?

Consulter et modifier les marque-pages L’extension pourrait créer, modifier ou supprimer des marque-pages ou modifier la structure des dossiers qui contiennent les marque-pages. Pourquoi ? Est ce indispensable ?

Etc...

Je refuse ces autorisation et je trouve que vous ne devriez pas accepter de telles conditions de la part des concepteurs des extensions. Leur permettre cela sur votre navigateur est de la complicité.

Asked by jean-pierre.giulj 3 months ago

Last reply by McCoy 3 months ago