Firefox Support Forum

Firefox fails to display the web UI from my Canon printer properly. It should display as a GUI, but Firefox displays it as a text page. I tried "safe mode" but that did not change anything. The page displays properly in other browsers. Screen shot samples showing a page in Firefox and the same page in Edge is attached.

I've had this problem since Windows 10 updates from November 2019? When I boot up first thing in the morning and open Firefox I am connected to the net with my ISP but Firefox just hangs and in the bottom left corner says Looking up whatever I've clicked on say Gmail? Nothing happens. If I leave it a while say 2 or 3 minutes I am connected to Gmail and can read my emails. When I click on the link to say Facebook it just hangs again? It may or may not connect. When I open Google Chrome or Microsoft edge I am immediately connected to websites with no problem. I have researched this problem, switched off Microsoft Firewall, and added Firefox to my list in Malwarebytes Premium. It seems to run okay for a few day6s and then the problem returns? Everything okay this morning, all good. Closed Firefox, went had some lunch and when I opened again it refused to connect me to the net, but Google chrome and Edge does? I'm at my wits end now. It's clearly not a internet connection problem else I wouldn't be able to use Chrome or edge? This seems to be something in Firefox that is cutting me off. As I say if I click on a website within a minute or two it will connect me but only that site. Has anyone any idea what might be causing this. All Windows 10 and Malwarebytes software up to date as is Firefox, google chrome and edge. Hope someone can help!

Thanks.

For example, I have my home weather page open and I want to open a different weather page in a new tab, but the same Firefox window. Using 72.0.2 this worked, as that is the setting I made in Options/General/Tabs. I have the setting correct, but 73.0.1 ignores it and opens a new Firefox window. I have done this download of 73.0.1 twice in the last ten days. Same result. Would not update normally, by the waay. Had to download a fresh install.

Crash happen frequently when I access different websites at different time, also, right click the images and save to folder will cause a short time hang. When I reboot firefox with Safe Mode, not see the crash again for a long time , could anyony can help to analyse why this happen? Thanks!

the crash report id: bp-49dd30db-e34f-4912-a362-7041b0200229

M computer (still running W7) auto-updated FF to version 73.0.1 and two things happened. First, the tabs now cover the navigation bar, and second, the "plus" sign to the right of the tabs disappeared so I can't go to my pinned tabs or add a new tab.

Any help will be appreciated. I do have a userChrome file, but it was a copy and paste and I don't know how to adjust it to correct these things. Or if there's something in about:config? I just don't know what I would try to change.

I've been trying to take a screenshot, but can only grab the webpage and not the "frame" so I can't demonstrate what I'm talking about, but basically the tabs are sitting right on top of the navigation toolbar, obscuring it.

Thank you all for your help.

My bank site, amazon & other sites with secure login require verification every time I want to log in ONLY on Firefox. IE does not do this BUT I support and prefer to use Firefox. I have refreshed Firefox, I completely removed Firefox and downloaded and installed fresh, I have run Ccleaner, Cleared my data and after entering my login and security code it will STILL demand a code even though I have not even closed the browser when trying to log in a second time. I have been trying to fix this for 3 days now! Nothing works.

I was using this site https://donativos.unicef.pt/criancas-refugiadas/?utm_term=Amigos+da+UNICEF%3A+Mostre+que+nao+se+esqueceu&utm_campaign=Siria+9+Anos&utm_source=e-goi&utm_medium=email, but I've seen this happening in other sites, and after submitting a form I got "Sending request to www.facebook.com" in the bottom bar.

What does it mean? Is this some kind of tracking?

When I sign into some sites, where I have saved usernames and passwords, I get a choice of two user names that are exactly the same. When I choose one user name, the password associated with this name does not work. When I choose the second user name, the password associated with it does work.

I used to be able to go into Firefox options and remove the bad combination. I cannot find a way to do this anymore.

How do I remove the bad username/password from the options given me when I log into a website?

before a recent upgrade to windows 10 pro, in Firefox I could always use the keyboard short cuts for copy and paste (crtl + c and crtl + v) within the browser. e.g highlight any text in browser page or address bar then crtl+c to copy then crtl + v paste that either in another tab or another application. Now I cannot. I can use the mouse right click (after highlighting) pull-down for copy and mouse right click pull-down for paste. How can this be fixed?

I am following the instructions found on the web: about:config set "permission.default.image" to 2 reload pages or restart FireFox but images loading is not disabled.

Just started seeing this happen, mostly when I drag a tab out of the current window to open a new window. I've tried disabling the only plugin I have installed and it does it with or without it; it also works with it enabled. The issue is sporadic

I do not know the correct terms to describe the part of Firefox I am having trouble with. These three links were originally saved on my desktop. I deleted them when I no longer needed them. When I attempt to remove them, nothing happens. If I try to open them, I receive an error message window saying, "The item you selected is unavailable. It might have been moved, renamed, or removed. Do you want to remove it from the list?". There are a "Delete" and "Cancel" buttons in the window. When I select Delete, nothing happens. I have tried to delete the bookmark from my bookmarks, but it is not there. Any suggestion would be appreciated

Tried every solution but import works only for bookmarks, cookies, history and not the passwords. When i try to import, it says successful but nothing happens. Tested in both the browsers in their closed state. Earlier also i faced the same problem (i think a year back) which forced me to reject firefox. Please help if u know any solution. Thanks in advance.

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks!

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Firefox cursor (e.g. when typing URL into box at top of screen) is hard to see. Visiting about:config confirms that ui.caret is now set to 5, but no improvement. Have latest version of Windows 10 Home, on new Lenovo ThinkPad Extreme Gen 2 PC. Setting cursor to thicker in Libre Office works in documents, but makes no difference when typing into Firefox.

I have moved my bookmarks form an iMac to a new Windows 10 PC. Moving them was not a problem. But they have lost their favicons and now all have a grey globe as the only symbol. Very annoying. I had hoped that I could bring back the favicons one by one by using each bookmark. But that doesn't change anything.