Showing questions tagged: Show all questions
  • Solved

Heard about "Some pages or page elements fail to load after updating to Firefox 70" but I'm still having the problem on 72.0.2

I'm up to date, using 72.0.2, but the problems described with the article I mentioned are still happening to me. (Tried the workaround fix but it was already set the way … (read more)

I'm up to date, using 72.0.2, but the problems described with the article I mentioned are still happening to me. (Tried the workaround fix but it was already set the way I was told to set it, and anyway I'm not on Firefox 70.) Namely and with a specific example, Facebook's top bar loads but I don't get my feed, can't look at my notifications, etc etc. But several other sites have other functionality screwey. I was just ignoring it for a while, because like Facebook is not vital to my life, but now my college's Moodle site isn't working and I can't submit my assignments properly, so I'm going to have to switch browsers if I can't figure out what's wrong. Anybody else still having problems? Anybody have a solution? Thanks guys.

Asked by spacekidariel 4 months ago

Answered by crankygoat 4 months ago

  • Solved

I have my primary email account set to forward all my messages to another gmail account. Suddenly the forwarding stopped . . . how do I fix this?

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account th… (read more)

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account that may have stopped the messages being forwarded. I checked and the forward is still set up with the primary email, so there is something blocking it in the secondary email and I can't figure out what?

Asked by Anne 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

I can’t sync devices.

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3. I had no problems before. But now I can't sync anything. I click "sync now" and no… (read more)

Hello. I have Firefox on my 3 devices: laptop Win10, desktop Win10 and iPhone IOS 13.3.

I had no problems before. But now I can't sync anything. I click "sync now" and nothing happens. The last successful sync on IOS device was on 13/01/20. I tried reinstall iPhone Firefox and now I have no bookmarks on my phone. I checked about:sync-log on my desktop. All errors are here: https://yadi.sk/d/mX_YM-JptfmLvA

Hope for your help.

Asked by 7radiz 4 months ago

Answered by 7radiz 4 months ago

  • Solved

Settings changed every restart

The "Ask to save logins and passwords for websites" setting is cleared every time I restart FF. This needs to be the first item to change when I start FF. Any ideas abo… (read more)

The "Ask to save logins and passwords for websites" setting is cleared every time I restart FF. This needs to be the first item to change when I start FF. Any ideas about how to make this 'sticky'?

Asked by Jhazel 4 months ago

Answered by Jhazel 4 months ago

  • Solved

How to disable preinstaled Firefox ad block

Hello, after few last updates I can enter in google analytic report site I receiving errors. "Analytics has encountered an unexpected condition and cannot fulfil your req… (read more)

Hello, after few last updates I can enter in google analytic report site I receiving errors. "Analytics has encountered an unexpected condition and cannot fulfil your request." In some film websites are the same situation I receiving errors that ad blocker are enabled, but I do not have ad block adedso it is only From Firefox. Nothing is helping. Tryed to turnof cheald icon on meniu, the same, then checked Enhanced Tracking Protection

tryed disable ewerything, The same problem

Then wached this about:support the same no extra ad block, So question HOW TO DISABLE ALL AD BLOCKINGS TO SEE GOOGLE ANALYTIC SITE. p.s. I ewen aded analytic site url to trusted list. THE SAME

Asked by tamosukas 4 months ago

Answered by McCoy 4 months ago

  • Solved

Firefox opening multiple tabs with multiple screens all labelled 'Error' continously on system startup.

Upon sysytem startup today my browser immediately opened up a browser which then filled up with multiple tabs all labelled Error. IT then kept on opening up new browser p… (read more)

Upon sysytem startup today my browser immediately opened up a browser which then filled up with multiple tabs all labelled Error. IT then kept on opening up new browser pages which likewise filled up with multiple tabs all labelled as Error. Eventually a crash dialogue popped up and having sent that I tried to close the browsers only for them to continue popping up. Eventually I was forced to restart the system. Happily upon restart the problem did not recur. My anti-virus (Bullguard) reported no issues.

Asked by TJB 4 months ago

Answered by TJB 4 months ago

  • Solved

Bookmark is restoring after I delete it

I'm cleaning out a bookmark folder and I've noticed that when I deleted a folder or bookmark, it'd come right back as soon as I delete it. I'm using the sync feature so n… (read more)

I'm cleaning out a bookmark folder and I've noticed that when I deleted a folder or bookmark, it'd come right back as soon as I delete it. I'm using the sync feature so not sure if it's just being over aggressive.

Asked by Ed Lomonaco 4 months ago

Answered by cor-el 4 months ago

  • Solved

Urgent: Firefox crashed upon upgrade - Everything gone

I was prompted and downloaded the latest upgrade install file (72.0.2), closed Firefox and ran the upgrade. The resulting web page had a welcome tab and privacy tab as if… (read more)

I was prompted and downloaded the latest upgrade install file (72.0.2), closed Firefox and ran the upgrade. The resulting web page had a welcome tab and privacy tab as if this was the first time I'm using Firefox. All my tabs, bookmarks, settings, add-ins, authenticating credentials and history have disappeared. No Restore previous session was available. This is major loss that takes away all the tools and knowledge based I had accumulated over many years. It not only devastates my ability to function online but also kills the tasks I had been working on for a couple of weeks. I was able to find an excellent resource at https://support.mozilla.org/en-US/questions/1204253 which lead me to explore the Firefox files in sessionstore-backups folder. There is a file in there called previous.jsonlz4 which was saved about 15 minutes before the crash. I can see its contents using the tool at https://www.jeffersonscher.com/ffu/scrounger.html but don't know what to do next. There is no recovery.baklz4 file in this folder. Is there anything I can do to recover my browser as it was before the crash with my tabs, bookmarks, add-ons and my authentication credentials to various sites so I can be functional again?

Asked by Malik 4 months ago

Answered by cor-el 4 months ago

  • Solved

downloads open in cmd window

When I click on the down arrow, the arrow with the underline, then right-click the file and ask to open containing folder, the cmd window opens showing a folder I use fo… (read more)

When I click on the down arrow, the arrow with the underline, then right-click the file and ask to open containing folder, the cmd window opens showing a folder I use for images. I want it to open the Download folder. Any help appreciated, thank you.

Asked by ber2020 4 months ago

Answered by McCoy 4 months ago

  • Solved

Default Search Engine Reverts Back to Google

In the Search panel of the Preferences page I have changed my preferred search engine to DuckDuckGo. It will stay as this until I quit and reopen Firefox, when it reverts… (read more)

In the Search panel of the Preferences page I have changed my preferred search engine to DuckDuckGo. It will stay as this until I quit and reopen Firefox, when it reverts back to Google. I've tried this a few times but it always goes back. I've looked for a cookie that might be being deleted, but there are none on my machine (that I can see).

I'm running Firefox 72.0.2 on a Mac with Catalina 10.15.2 and also have Firefox apps on an iPhone and iPad.

Can anyone shed any light? Thanks in advance

Asked by stuart22 4 months ago

Answered by stuart22 4 months ago

  • Solved

Firefox does not appear in volume mixer in Windows 10

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK w… (read more)

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK with PC audio system.

Asked by yk320 4 months ago

Answered by RobertJ 4 months ago

  • Solved

New windows open on the wrong monitor

When I have my computer plugged into an external monitor, I want new browser windows to open on the external monitor, but they always open on the computer's monitor. I ha… (read more)

When I have my computer plugged into an external monitor, I want new browser windows to open on the external monitor, but they always open on the computer's monitor. I have gone through the entire process at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clearing cache etc., trying safe mode, creating a new profile, refreshing Firefox, reinstalling Firefox) and the problem persists. This happens if I manually select "New Tab," "New Window," or "New Private Window" from the File menu with no existing windows open. It also happens if I use the key commands for any of these menu items. It happens if I use the menu bar on the computer's monitor or the menu bar on the external monitor. Opening a window and dragging it from the computer's monitor to the external monitor does not change anything. I've also tried using Divvy (https://mizage.com/divvy/) to move the browser window between windows with a key command, but after moving it this way nothing changes—new windows continue to open on the computer's monitor. How do I set which monitor Firefox will use for displaying new windows and/or get it to remember my preference?

System details:

MacBook Pro (15-inch, Late 2016) macOS Catalina, Version 10.15.2 Firefox 72.0.2 LG HDR 4K external monitor (Model 27UK850) CalDigit TS3 Plus Thunderbolt dock Computer connected to the dock with Thunderbolt 3 LG external monitor connected to the dock with DisplayPort 1.2

Asked by Jimmy 4 months ago

Answered by Jimmy 2 months ago

  • Solved

Arial fonts show dingbats on search results and pages with Extensis Suitcase... cannot resolve.

I've read many support posts. I cannot find a solution that works. This does not happen on Chrome nor Safari. I have turned off all findable Arial duplicates in Extensis,… (read more)

I've read many support posts. I cannot find a solution that works. This does not happen on Chrome nor Safari. I have turned off all findable Arial duplicates in Extensis, etc. I just have no idea where this occurs and I want/need Firefox for my default browser while I run development sites with grid and use Firefoxes Inspector tool.

Asked by Mac 4 months ago

Answered by jscher2000 4 months ago

  • Solved

For the past week, Ghostery is grey and not active. I have uninstalled and reinstalled but nothing happens. Please offer suggestion to get Ghostery active.

Since Ghostery isn't active, many sites are very choppy, my computer has slowed down and now takes forever, pages are not stable and go back to early pages. I really wan… (read more)

Since Ghostery isn't active, many sites are very choppy, my computer has slowed down and now takes forever, pages are not stable and go back to early pages. I really want Ghostery available. I would appreciate recommendations for making Ghostery active. Thank you.

Asked by cmacc 4 months ago

Answered by RobertJ 4 months ago

  • Solved

When I click on Install for Firefox update, a window says "The add-on could not be downloaded because of a connection failure".

I read the recommended articles for this problem on the Firefox website and deleted the files: Delete the following files: extensions.sqlite , extensions.sqlite-j… (read more)

I read the recommended articles for this problem on the Firefox website and deleted the files: Delete the following files: extensions.sqlite , extensions.sqlite-journal , extensions.ini , extensions.json and Restarted Firefox. That didn't work. I also turned everything in Bitdefender off and tried to install the update, but that didn't work either. The Notice says: Firefox update Important Firefox update available. Click "Install" to continue. Program firefox.exe Verified Publisher: Flash Player Necessary measures: Now click on “Continue to Installation ” and then on “Add” to complete the process. See attached screeshot When I click on Install a window comes up that says: "Allow newsoftware-update.com to install an add-on?" When I click on "Continue to Installation" the window that says "The add-on could not be downloaded because of a connection failure" appears. See attached screenshot. So far I have not been able to get past that. Please help. Thanks

Asked by Eli Dumitru 4 months ago

Answered by cor-el 4 months ago

  • Solved

Interactive chart "XAUUSD Chart" at "https://www.kitco.com/gold-price-today-usa/" stopped working with the V72.0.1 update.

I now get a blank frame where the chart should be, with spinning circle in the center but the chart never loads. This chart does load fine with IE v11 however, which I n… (read more)

I now get a blank frame where the chart should be, with spinning circle in the center but the chart never loads. This chart does load fine with IE v11 however, which I never use unless forced. This chart was working fine on Firefox until the 72.0.1 update a few weeks ago. I've cleared the cookies, done a fresh load of the page from a browser search, but no luck.

Asked by epaladin 4 months ago

Answered by RobertJ 4 months ago

  • Solved

my firefox and chrome toolbars are live synced, if i change one they both change, but they were seperate but are now merged. how do i stop this

somehow the bookmarks toolbar on chrome now reflects my Firefox bookmarks and all my chrome bookmarks seem to have been sent to the end of the "merged" bookmarks toolbar.… (read more)

somehow the bookmarks toolbar on chrome now reflects my Firefox bookmarks and all my chrome bookmarks seem to have been sent to the end of the "merged" bookmarks toolbar. to find them i need to hit the >> and scroll down a long list.

If i move them around on chrome or firefox the changes are reflected on the other browser.

If i delete one it deletes from both.

How do i unlink the two, and how the heck did they become linked?

I run two different browsers at work for different purposes so each has a different set of required bookmarks.

Asked by Tim B 4 months ago

Answered by the-edmeister 4 months ago