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Lost logons and passwords with Firefox update

Hi! After an update of Firefox was performed I no longer have all my logons and password data available. I am running Win10 64-bit system. There was a folder created on m… (read more)

Hi!

After an update of Firefox was performed I no longer have all my logons and password data available. I am running Win10 64-bit system. There was a folder created on my desktop labeled 'Old Firefox Data'. Is there a file in this folder that contains the logon info that I can copy to my current Firefox install?

Asked by mitch8 8 months ago

Answered by RobertJ 8 months ago

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When printing, my tabs disappear and all I can do is close out the print preview with all open tabs.

When ever print preview comes up, all the tabs that are open disappear. The only option to get out of print preview is to use the X in the top right corner. However, th… (read more)

When ever print preview comes up, all the tabs that are open disappear. The only option to get out of print preview is to use the X in the top right corner. However, then it says that all tabs will be closed. There is no way to get back to the open tabs without closing them all.

I have uninstalled firefox, removed all left over files and folders, and re-installed but the problem persists.

Asked by paul156 8 months ago

Answered by the-edmeister 8 months ago

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does firefox have a plugin that can tell if a url link is safe to open?

I get plenty of links in my emails asking for this/that and other and to click on the link... I would like to know if there's a plugin available to help determine if the… (read more)

I get plenty of links in my emails asking for this/that and other and to click on the link... I would like to know if there's a plugin available to help determine if the link is safe to open.... When I enter the question I get back 2600 help links but NONE relate to my question....I went thru 20 pages and stopped.

Asked by Magnogreato 8 months ago

Answered by FredMcD 8 months ago

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javascript not working on facebook and tvguide webs after update

I Updated to 72.0.1 this morning and when I go to the TVguide and facebook pages both report that javasript needs to be enabled. I checked about:config and it is enabled … (read more)

I Updated to 72.0.1 this morning and when I go to the TVguide and facebook pages both report that javasript needs to be enabled. I checked about:config and it is enabled there. I have the identical problem and my homebrew desktop PC and a HP laptop. Win 10 pro and norton 360 on both.

Asked by doug.a.johnson 8 months ago

Answered by cor-el 8 months ago

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FitBit: Clicking Fitbit Settings icon gives "internal server problem." Ok with other browsers...

When I log into FitBit and have the dashboard displayed, I click on the gear and then "Settings." Immediately I get "We're experiencing an internal server problem. Plea… (read more)

When I log into FitBit and have the dashboard displayed, I click on the gear and then "Settings." Immediately I get "We're experiencing an internal server problem. Please try again later or contact support." Not so. Works with IE. I use the "Settings" option to download my FitBit data once a month. Last month it worked fine. I installed the latest Firefox version this month and am on version 72.0.1 64 bit. I am still running Windows 7 but have had no issues related to that so far. Seems odd that this problem occurred just after the latest release was installed. I have no other issues with Firefox. No other changes have been made to Firefox other than the upgrade to 72.0.1. I looked through the forums but could find no information on this problem nor were there any similar problems. I also went through the FAQ's and found no solutions that made any sense in relationship to the problem I am experiencing. Am out of ideas now. Thanks for any help that is offered...

Asked by lefty2c9 8 months ago

Answered by lefty2c9 8 months ago

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PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (read more)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Asked by lupagamidho 8 months ago

Answered by lupagamidho 8 months ago

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Downloaded the latest Firefox version, Bookmarks all gone, tried Restoring, previous bookmark back-ups don't appear on list.

Downloaded the latest Firefox update - Jan 11 2020. My Bookmarks were all gone. Tried to use Restore to get them Imported back in but the only date on the "Backup" list w… (read more)

Downloaded the latest Firefox update - Jan 11 2020. My Bookmarks were all gone. Tried to use Restore to get them Imported back in but the only date on the "Backup" list was the date of the update, with no bookmarks. How do I recover the bookmarks? Why were they removed?

Asked by allan_moorhead 8 months ago

Answered by Scribe 8 months ago

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When starting Firefox, I only get an empty "New Tab" window. Firefox does not show the homepage I set in the configuration.

When I start Firefox, he does not show my homepage that I set in the configuration. Instead he show's me a white page "New Tab". I need to click on the "Firefox Home Page… (read more)

When I start Firefox, he does not show my homepage that I set in the configuration. Instead he show's me a white page "New Tab". I need to click on the "Firefox Home Page" icon to go to my homepage. (www.google.com) I happen everytime I start Firefox. Thanks for answers.

Asked by fluppes123 8 months ago

Answered by FredMcD 8 months ago

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Profile in User Library is not being created in the new 72.0 & 72.01 - error message appears even after new, clean installation Mac is on Catalina 10.15.2 (19C5

Firefox 72.0 deleted and a new new version of Firefox installed 72.01 - both this and 72.0 suffered from the same problem in that the library profile file 'Firefox can't … (read more)

Firefox 72.0 deleted and a new new version of Firefox installed 72.01 - both this and 72.0 suffered from the same problem in that the library profile file 'Firefox can't find the file at jar:file:///Users/steve_switzer/Library/Application Support/Firefox/Profiles/0fyb29ph.default/extensions/langpack-en-GB@firefox.mozilla.org.xpi!/browser/chrome/en-GB/locale/branding/browserconfig.properties.' cannot be found, don't exist and are not properly created when the 64 bit vwersion of Firefox is installed - Mac is on macOS Catalina 10.15.2 (19C57) Can't seem to fix and get rid of this error Help Please

SteveS

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by steve.switzer 8 months ago

Answered by cor-el 8 months ago

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Bookmarks not autosaved in profile folder, Win10?

When the "browser.bookmarks.autoExportHTML" setting in about:config is changed to True, the current bookmarks are supposed to be saved to bookmarks.html in the active pro… (read more)

When the "browser.bookmarks.autoExportHTML" setting in about:config is changed to True, the current bookmarks are supposed to be saved to bookmarks.html in the active profile folder each time FF is closed. I, however, just upgraded to Windows 10, and even though this setting was changed, no such file is saved. I've seen no reports of this capability changing under Win10. Should I report this as a bug? dL

Asked by Bob Jersey 8 months ago

Answered by RobertJ 8 months ago

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How can I change the background color of the Firefox top menu bar on Windows 10?

I have upgraded to Windows 10, and now the Firefox top menu bar background is dark purple and hard to see. The webpages all look fine and proper. This is the background … (read more)

I have upgraded to Windows 10, and now the Firefox top menu bar background is dark purple and hard to see.

The webpages all look fine and proper. This is the background color behind the "File Edit View History Bookmarks Tools Help" bar.

All my other Windows programs are light blue. See attachment.

Thanks!

Asked by jimlips 8 months ago

Answered by philipp 8 months ago

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google calendar sometimes does not render in firefox

I have Firefox 72.0.1 (64-bit) as default browser. I use Google calendar, and Firefox sometimes gives me a mostly empty page, and sometimes works as expected. Chrome al… (read more)

I have Firefox 72.0.1 (64-bit) as default browser. I use Google calendar, and Firefox sometimes gives me a mostly empty page, and sometimes works as expected. Chrome always renders the calendar correctly.

Asked by Rich Kellogg 8 months ago

Answered by Wesley Branton 8 months ago

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Unable to change Japanese font, changes in "Languages and Appearance" not reflected.

Hello, I noticed a few hours ago that my Google search in Japanese was now displayed in an ugly font I have no memory of (could not identify it, attached a screenshot jus… (read more)

Hello,

I noticed a few hours ago that my Google search in Japanese was now displayed in an ugly font I have no memory of (could not identify it, attached a screenshot just in case).

I tried to change my settings for Japanese in Languages and Appearance, but no matter what, this unknown font remains the apparent default on sites such as SUMO and google.com.

I just refreshed Firefox to no avail.

Am I not looking in the right place?

Asked by MattP 8 months ago

Answered by cor-el 8 months ago