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  • Archived

Disable Updates, make old addons work again, stop hitting hard memory limit

what is it so hard to disable updates and stop your releases and keep my profile and addons. I had enough of your browser as with every update more things go wrong, missi… (read more)

what is it so hard to disable updates and stop your releases and keep my profile and addons. I had enough of your browser as with every update more things go wrong, missing or disabled. I just want to use the internet with the old addons I donw want any of your new features crap. With 8GB or ram your last browser fails to stop freezing my computer with your ram usage and process limit. I use basically the same addons and scripts as with FIrefox 52 and everything fails to work now. I hope someone can make a usable browser that does the simple things that I want and not have to deal with this again.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by zh0so 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Firefox won't remember password

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older F… (read more)

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older Firefox I've tried everything the website administrator suggested and nothing works Please don't ask me to upgrade my Firefox again because I don't know what other unwanted things are going to happen.

Thanks

Asked by leandean1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Differences in Firefox Versions

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, w… (read more)

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, when it stopped for no apparent reason and displayed the error message shown in the attached image. Britbox Tech Support is, to say the least - useless, and I have been unable to extract anything useful from them for the past few weeks. Today, however, I got a (speculative) message saying that if I upgraded my FF version to the latest - things would be fine again. Strange, as they have been insisting I change to Chrome until today. Can anyone support their advice? i.e. Is there anything in version upgrades from 72.0.2 which might have affected viewing? Thank you. Ian

Asked by Ian 1 year ago

Last reply by cor-el 11 months ago

  • Archived

stop videos playing automatically in facebook when not logged in

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found … (read more)

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found disabling hardware acceleration did it but it happens again when i browse FB not logged in. I have FF set to block ALL sites from automatic playing. Why would i need to log in to fb to fix it?

Asked by OAKSFOX 2 years ago

Last reply by OAKSFOX 1 year ago

  • Archived

Firefox slowing down my entire system

HI, it's a problem that's been around for years, yet i never got an appropriate answer, so i'm asking here: The longer i keep Firefox running, the slower my whole system … (read more)

HI,

it's a problem that's been around for years, yet i never got an appropriate answer, so i'm asking here:

The longer i keep Firefox running, the slower my whole system gets and the slower firefox itself gets - up to a point (generally like about 10 hours or so) where everything becomes so slow, i have to manually shut down Firefox via the Task Manager. All that seems to be independent from the fact whether i actually do something in Firefox or not.

So i don't know what Firefox actually does while i'm away that kills my whole system, but i'd really like to know and i appreciate any help!!!

THX in advance

Asked by j.jansen7909 2 years ago

Last reply by j.jansen7909 1 year ago

  • Archived

How to edit or delete a posted Firefox Support question or reply?

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's que… (read more)

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's question thread?

And how do you entirely delete your posted question or reply, if you wish to for any reason?

Asked by demoneyes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox automatically connecting to multiple IP addresses. Is it a security issue?

As soon as I start the Firefox Browser, it is connecting to multiple IP addresses. Any idea why it is doing so? Is there a way to stop it? Is it a privacy and security is… (read more)

As soon as I start the Firefox Browser, it is connecting to multiple IP addresses. Any idea why it is doing so? Is there a way to stop it? Is it a privacy and security issue?

I have already changed most of the setting as mentioned in the following article: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections

Some of the IP connections have stopped after making those changes. But there are still few connections. They are: - 35.244.181.201 (This is Google LLC) - 13.227.142.108 (This is Amazon) - 117.18.237.29 (This appears to be Verizon Media) - 54.70.109.38 (This is Amazon) - 52.38.31.225 (This is Amazon)

It will be great if someone could shed some light on this issue. Thanks in advance.

Asked by Firefox User 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox and IE can access most web pages, but both go "unable to connect" on mozilla.org

Hello, I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.… (read more)

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

Asked by catfooted 1 year ago

Answered by cor-el 1 year ago

  • Solved

V72.0.2 32bit update broken

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently fir… (read more)

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently firefox isn't compatible with netflix anymore either due to no update options... It looks like chrome is my only option now.

Asked by JohnBob1674 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Archived

preferences don't save

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just… (read more)

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just really tired of dealing with this issue, ready to junk firefox and try a different browser.

Asked by jjgood16 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Syncing passwords, bookmarks, tabs, etc. without Firefox Sync

Hey, My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync … (read more)

Hey,

My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync passwords, bookmarks, tabs etc. to and from a computer that is not logged in? Installing third party software is, because of the same security policy, not an option.

I've relied heavily on Firefox Sync in the past, as I often come across items of interest that I bookmark on my private laptop that I would like to access on my work computer and vice versa, passwords are updated often etc. The updated security policy has become a real nuisance, so I am looking for a workaround. ;)

(And yes, I am talking to our IT department, and they are at least semi interested in finding a solution.)

Appreciate any help!

-K

Asked by kristian.vea 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Download failure

When trying to download update I get the following on Windows 7- XML Parsing Error: undefined entity Location: chrome://mozapps/content/edownloads/unknown Content Type.x… (read more)

When trying to download update I get the following on Windows 7-

XML Parsing Error: undefined entity

Location: chrome://mozapps/content/edownloads/unknown Content Type.xul Line Number 79, Column 54:

<description id="settingsChange" hidden="true">&settingsChangeOptions.label;</description>

Asked by Chuck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

downloaded ppt(x) files are broken

i can't remember since when, but it's some time now, that if i download a ppt(x) file it's always, always broken. 1- it's broken beyond repair 2- the files are ok if i do… (read more)

i can't remember since when, but it's some time now, that if i download a ppt(x) file it's always, always broken.

1- it's broken beyond repair 2- the files are ok if i download using a third party app, like fdm 3- it's only ppt(x) files 4- no alerts or reports from my antivirus 5- i use ff 72.0.2

Asked by farid.at 1 year ago

Last reply by farid.at 1 year ago

  • Archived

Weird Website Display

Hi Everyone, When I try to access a particular website, there is no real graphical display - simply text scattered everywhere. I visit loads of different sites each day,… (read more)

Hi Everyone, When I try to access a particular website, there is no real graphical display - simply text scattered everywhere.

I visit loads of different sites each day, and this is the only one where this problem occurs.

The website Owner thinks it might be something to do with a CSS file(?) but, as I do not have the problem elsewhere, I am unsure.

If anyone can help on this, I'd be very grateful.

Thank you.

Ian

Asked by Ian 11 months ago

Last reply by Ian 11 months ago

  • Archived

Multi-Account Containers extension context menu item removal issue

Hello, I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that… (read more)

Hello,

I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that I have put into containers. For example google.com and youtube.com are both put inside a "google" container. Now I have used the folowing code: "menu[label="Open Link in New Google Tab"] {display:none!important;} " in the userChrome.css file to remove the context menu item: "Open Link in New Google Tab" but it's only taking effect on the google.com website and not youtube.com.

Anyone know the reason why?

Thanks in advace.

Asked by Malice 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I prevent having to log into Sync every time I click on new tab?

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again… (read more)

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again!!! This really slows me down! Please tell me how I can get out of this. Jen

Asked by jnourse 1 year ago

Last reply by the-edmeister 1 year ago