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  • Archived

Firefox icon replaced with white sheet of paper on taskbar

Encountered this problem two days ago. A reboot didn't do anything. I don't remember doing anything else either. Running on Windows 10 latest version. Thank you. :) … (read more)

Encountered this problem two days ago. A reboot didn't do anything. I don't remember doing anything else either. Running on Windows 10 latest version. Thank you. :)

Asked by wilpaulcabrera 6 months ago

Last reply by Mikey 2 weeks ago

  • Archived

FFX won't open new tab on clicking an email link

I use Hotmail/Outlook email. Lately, I've noticed that when I click on an email link and FFX is already open, FFX "times out" on the second link. I have to close FFX and … (read more)

I use Hotmail/Outlook email. Lately, I've noticed that when I click on an email link and FFX is already open, FFX "times out" on the second link. I have to close FFX and click the link again, so that FFX is brought up from "square one," and the link opens normally. Why can't I just open a new tab for each new link without having to close FFX?

Asked by crogerblair1 6 months ago

Last reply by hangman54 2 weeks ago

  • Archived

How do I get rid of the +1in front of phone number in autofill?

When I add a phone number to autofill a +1 is always added in front of the number. If I delete the +1 and "Save" the +1 reappears. How do I get rid of the +1in front of p… (read more)

When I add a phone number to autofill a +1 is always added in front of the number. If I delete the +1 and "Save" the +1 reappears. How do I get rid of the +1in front of phone number in autofill?

Asked by SilverMiner 6 months ago

Last reply by xaunloc 3 weeks ago

  • Archived

JPEG photos will not save onto my computer

Please help! Just recently Firefox will not allow me to save jpeg photos from online to my computer. It saves as a weird HTML file that cannot be used. It's sooo frustrat… (read more)

Please help! Just recently Firefox will not allow me to save jpeg photos from online to my computer. It saves as a weird HTML file that cannot be used. It's sooo frustrating!!

Asked by Lindsey 6 months ago

Last reply by cor-el 3 weeks ago

  • Archived

Cannot bookmark multiple history pages

I want to bookmark 10 selected history pages. I selected them, and right-click gives me the context menu as shown on the attached screen shot. But selecting "Bookmark Pag… (read more)

I want to bookmark 10 selected history pages. I selected them, and right-click gives me the context menu as shown on the attached screen shot. But selecting "Bookmark Pages" does not work. Only individual pages selected this way will bookmark. And the option there "Open all in tabs" works fine, and I can then bookmark the 10 open tabs. But that wastes my time and bandwidth, and supposing I want to bookmark hundreds of history pages? Opening them all in tabs would break the machine.

Asked by Ferrar 6 months ago

Last reply by Jan Zavřel 3 weeks ago

  • Archived

can't find printers in print window

Print window only shows PrimoPDF, no other printers. Can see all printers in other apps, can't see them in Firefox. Tried resetting printer and all printer settings. Stil… (read more)

Print window only shows PrimoPDF, no other printers. Can see all printers in other apps, can't see them in Firefox. Tried resetting printer and all printer settings. Still cannot see all printers Windows sees in Devices and Printers!! Why can't I see a complete list of my printers in Firefox?!

Asked by Rich Giblin 7 months ago

Last reply by jscher2000 1 month ago

  • Archived

How to force webp images to fallback to jpg

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or pn… (read more)

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or png images? I know .webp images support is an improvement, but for my case I need to export a lot of pictures from websites using a drag'n drop from Firefox to Windows Explorer. As webp images are not supported natively by Windows, this is useless... I would like to get the standard image instead.

Remark : Before Firefox v70, it was possible to force it tweaking about:config : "image.http.accept" = "image/webp,*/*" > change to "*/*" But this tweak is not working anymore.

Asked by syldub 7 months ago

Last reply by jscher2000 1 month ago

  • Archived

Keyboard text replacements in Firefox (Mac OS)?

I use keyboard text replacements on Mac OS (under System Preferences/Keyboard/Text) and they are present in Safari and Chrome forms. For instance, typing a message in GMa… (read more)

I use keyboard text replacements on Mac OS (under System Preferences/Keyboard/Text) and they are present in Safari and Chrome forms. For instance, typing a message in GMail I can type 'sig' to be replaced by 'NAME' . Can't do it in FireFox. Is there a way?

Asked by adias 6 months ago

Last reply by cor-el 1 month ago

  • Archived

Right Clicking on link to open it in a new tab no longer works

I often use the trick of right clicking on a link and then open in new tab to keep the original web page open but now nothing happens when I do it. I wonder if there has … (read more)

I often use the trick of right clicking on a link and then open in new tab to keep the original web page open but now nothing happens when I do it. I wonder if there has been a Firefox update today which has caused this.

It started this morning and I'd be most grateful for some assistance with this as it's particularly useful with Facebook.

Asked by gillie2tat 7 months ago

Last reply by j_kushman 1 month ago

  • Archived

I had to resent my Mozilla Sign In password, however now I cannot see any of my synced data. Please help. My sync data is extremely important. Please Help.

I formatted my computer and then wjhenm I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. A… (read more)

I formatted my computer and then wjhenm I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremly important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please,

Asked by Tanmoy 6 months ago

Last reply by jonzn4suse 1 month ago

stop looking for updates on firefox 70.0.1

My Firefox was hit by the update madness. I used to be able to turn off the look for updates before version 70.0.1, now I can't and Firefox won't stop notifying me about … (read more)

My Firefox was hit by the update madness. I used to be able to turn off the look for updates before version 70.0.1, now I can't and Firefox won't stop notifying me about new updates. Since the setting in gone in the options, what are other ways to solve this?

Asked by Makoussai 1 month ago

Last reply by FredMcD 1 month ago

  • Archived

FF 70 on Mac : No more title in the title bar. How to fix it.

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for you… (read more)

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for your help. Nick

Asked by Saint.112 7 months ago

Last reply by Prisss 1 month ago

  • Archived

What happened to the "Warn when closing multiple tabs" option? Will it be coming back?

After the most recent update to 70.0.1, I no longer see the choice "Warn when closing multiple tabs" in Options. I've searched online and no one else seems to have menti… (read more)

After the most recent update to 70.0.1, I no longer see the choice "Warn when closing multiple tabs" in Options. I've searched online and no one else seems to have mentioned this. Has this feature been removed, and if so is it gone for good or might it come back?

Asked by ajith1 6 months ago

Last reply by m.mouse313 1 month ago

  • Archived

Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this cont

Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this a… (read more)

Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this context." The documents should either open in the browser or trigger the desktop app. Installing older versions hasn't fixed this.

Looking for solutions, thanks

Asked by mrs.von 6 months ago

Last reply by Wim 1 month ago

  • Archived

Firefox 70 - High CPU/RAM USAGE

I dont know why but after updated into firefox 70 with Enhanced Tracking Protection, CPU always 50-60 when i'm watching movies and Memory always go up to 8-12GB after sev… (read more)

I dont know why but after updated into firefox 70 with Enhanced Tracking Protection, CPU always 50-60 when i'm watching movies and Memory always go up to 8-12GB after several hours.

Most active addons is NoScript > Tampermonkey > Tabshunter > Stylus, when i'm checking with about:perf , i saw NoScript using so much Memory, so maybe it's Addon memory leaking ?

Sometime when i'm checking Task Manager (Ctrl Alt Del) Disk is 50-80MB/s

Asked by hongducwb 6 months ago

Last reply by jscher2000 2 months ago

  • Archived

cannot delete bookmarks from firefox

Hi, I am running the latest Firefox (70.01). I am unable to delete any bookmarks from either the bookmark dropdown tab, the library window or the view history etc tab. Us… (read more)

Hi, I am running the latest Firefox (70.01). I am unable to delete any bookmarks from either the bookmark dropdown tab, the library window or the view history etc tab. Using Win 10 x64. None of the suggestions I have read seem to work in deleting any bookmarks. Any advice appreciated.

Asked by jazzman74 6 months ago

Last reply by FredMcD 2 months ago

  • Archived

Firefox is already running but not responding - can't kill the process with Task Manager/Taskkill

Since the last update to Firefox I am getting a 'Firefox is already running but not responding error message'. This is happening on my Win10 machine - my Win7 box is not… (read more)

Since the last update to Firefox I am getting a 'Firefox is already running but not responding error message'. This is happening on my Win10 machine - my Win7 box is not having any issues since the update.

I have followed the advice of creating new profiles, checking for locked profiles (and being unable to remove the lock?). I have completely removed Firefox from my system - uninstalled via control panel, deleted all folders in Program Files and Users etc, removed temp files and edited the registry to completely remove any Mozilla/Firefox entries. Completely clean install - as far as I can tell - but the problem re-appears as soon as Firefox is reinstalled. I've tried all this in WIn10 safe mode as well but still no joy.

The issue seems to be that there is a process running that cannot be terminated but I'm unable to kill the single remaining Firefox.exe process listed in task manager. When I try 'taskkilll /IM firefox.exe /F' from the command prompt I get an error that the process can't be killed as an instance of it does not exist. If I try 'taskkill /IM firefox.exe /T /F' it advises that a child process is keeping the main process alive - explorer.exe. Terminating explorer.exe does not free up the firefox.exe process for termination (same error of the instance not existing). The only way to clear the process is to reboot my system, Firefox will then start ok but when closed the issue will occur again.

I'm on my 4th clean install and the issue persists, so any help or advice beyond what I've tried would be appreciated.

Asked by ghenjei 6 months ago

Last reply by Lộc Nguyễn 2 months ago

  • Archived

how to allow a specific site on adblock plus by allowing ads for that site

I want access to investing.com but it will not allow unless i change adblock plus to allow there ads. I tried changing adblock plus to allow the adds but there instructio… (read more)

I want access to investing.com but it will not allow unless i change adblock plus to allow there ads. I tried changing adblock plus to allow the adds but there instructions to do so won't work?

Asked by fdemuth 6 months ago

Last reply by the-edmeister 2 months ago