Showing questions tagged: Show all questions
  • Archived

Locked out of my account

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a … (read more)

I'm getting a message that says "Sorry we've locked your account" because I didn't hit the email verification link but I never received it. Is there any way to request a new one?

Asked by Kyle Albanese 1 year ago

Last reply by m.mouse313 1 year ago

  • Archived

I don't have any more access to my mailbox on www.tiscali.it.

As of a couple of weeks I don't have any more access to my mailbox on www.tiscali.it. SAfari works well, however I'd like to go on using firefox. What should I do? … (read more)

As of a couple of weeks I don't have any more access to my mailbox on www.tiscali.it. SAfari works well, however I'd like to go on using firefox. What should I do?

Asked by maurizio.viglino 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

How do you make it so, if you're viewing your history and click on a link, you aren't brought up to the top of the list, away from the area you were viewing?

If I'm viewing my history and have scrolled down to a specific section because I'm trying to recall things from a specific time frame or subject, it gets pretty obnoxious… (read more)

If I'm viewing my history and have scrolled down to a specific section because I'm trying to recall things from a specific time frame or subject, it gets pretty obnoxious being pulled away from it every time I open one of the links. Opening them all at once helps, but it's still not very convenient.

Asked by Leigh 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't add Google's search engine from the address bar

I open Firefox, enter www.google.co.uk into the address bar, Google UK opens. I now click on the 3 horizontal dots at the right of the URL, no "Add search engine" option… (read more)

I open Firefox, enter www.google.co.uk into the address bar, Google UK opens. I now click on the 3 horizontal dots at the right of the URL, no "Add search engine" option appears, if I open YouTube the option appears.

I am following the procedure shown here: support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox

This is a brand new installation of Windows 10 1903 64 bit on a new laptop.

Asked by technomad 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

How much better would the Mozilla Recovery Answer Page be if it included this?

The Mozilla Answer page: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders, provides some pretty … (read more)

The Mozilla Answer page: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders, provides some pretty good information about which files to recover, but, doesn't include the general population's need to recover their last sessions, so a mention on this same page would be extremely helpful. Next, I found the places.sqlite file will update automatically without shutting down Firefox (most likely when the computer is put to sleep and then awakened). A warning about this little known file updating would be helpful to those who learned about their lost history, but choose to wait until later, like recovering it prior to shutting down, but they will have lost the opportunity when the places.sqlite file self updates itself automatically (who knows exactly when or why) I'd like to see this important information placed your answer on this same (above) troubleshooting page, because when I loose history caused by a proper shut down, I'll need to your page infor to remind me what to be cautious about. And I don't believe you have created a back up file to places.sqlite to which I can recover and rename yet, because I believe the closest name to it has very little memory in it, but I could be wrong.

Asked by cvmenn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

INACTIVE TAB PROBLEM

Why did my inactive tab automatically move and open a new Firebox browser window simultaneously when I clicked my inactive tab from my active tab in my original Firebox b… (read more)

Why did my inactive tab automatically move and open a new Firebox browser window simultaneously when I clicked my inactive tab from my active tab in my original Firebox browse window? In fact, I prefer to see only 1 instead of 2 Firebox browser window. There is no reason for me to move my inactive tab from my new Firebox browser window to my original Firebox browser window manually.

Asked by Mihael J. Benson 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Every time I open firefox it asks me to sign in to my profile. When I do, I have lost all of my bookmarks etc.

I then go into about:profiles and have to delete multiple profiles that have appeared and set my original one to default, which works fine and i have all my bookmarks bac… (read more)

I then go into about:profiles and have to delete multiple profiles that have appeared and set my original one to default, which works fine and i have all my bookmarks back. However as soon as I switch my macbook off and on again, I am back to square one and have to delete old profiles and set my old one to default. This is incredibly frustrating.

Asked by douglasfleming6 1 year ago

Last reply by deboissezon.ortho 1 year ago

  • Archived

Don't save new autofill addresses

I want Firefox to autofill my saved addresses, but I don't want it to automatically save new addresses. I fill in all kinds of forms, with variations of my name, address,… (read more)

I want Firefox to autofill my saved addresses, but I don't want it to automatically save new addresses.

I fill in all kinds of forms, with variations of my name, address, etc., and with other people's info. Firefox saves those variations and autofill becomes effectively unreliable, filled with dozens of erroneous entries, until I manually delete all but the three I want to keep.

It seems silly that there is one checkbox to control both the saving and the filling. Can we get a sub-setting where I can uncheck “save new addresses that I enter”? Or is there an about:config option for it?

Asked by P1h3r1e3d13 1 year ago

Last reply by Bentrepp 1 year ago

  • Archived

When I sign in to sync I lose most of my saved passwords

Since the end of August I have been fighting with Sync. I did a Firefox update on one of my laptops and it seems to have erased my saved logins. Since I have several comp… (read more)

Since the end of August I have been fighting with Sync. I did a Firefox update on one of my laptops and it seems to have erased my saved logins. Since I have several computers it proceeded to sync the lack of passwords with all my other machines. I do have saved profile info from before the problem and so I pasted the profile info into the "new" firefox profile and all my passwords come back until it reconnects to sync and erases them back to where I started. I'm assuming that one of the machines I have is causing this. I've got 9 machines on the same sync. Any advice to help solve this would be appreciated. My bookmarks are fine and the usernames seem to be good. It's just the passwords. I saw a thread about AVG causing some problems but none of my machines are using AVG.

  • Archived

Can't pin sites to the taskbar

I used to be able to pin a page to the taskbar either by right clicking the Firefox icon and selecting the open/recent urls or by dragging the url to the icon. Now neithe… (read more)

I used to be able to pin a page to the taskbar either by right clicking the Firefox icon and selecting the open/recent urls or by dragging the url to the icon. Now neither method works. I don't even see recent urls anymore. I can't find a setting to manage this.

Asked by imbillcox 1 year ago

Last reply by Mary 1 year ago

  • Archived

Automatically stop "A web page is slowing down your browser"

I don't care [to take the time to find out] what's causing it; I just want to stop it. I always click "Stop it". Now I just want to avoid ever seeing it, or it would be o… (read more)

I don't care [to take the time to find out] what's causing it; I just want to stop it. I always click "Stop it". Now I just want to avoid ever seeing it, or it would be ok to see the message for a second or so but then have FF click "Stop it".

Thank you

Asked by ral 1 year ago

Last reply by Parks406 1 year ago

  • Archived

My Firefox browser has been 'taken over' by 'https://goto-searchitnow.global.ssl.fastly.net/v1/hostedsearch'... How did this happen and how di I get rid of it?

My Firefox now 'defaults' to 'https://goto-searchitnow.global.ssl.fastly.net/v1/hostedsearch?aid=5329&data=aWlkPTIwJnVpZD01MDUyMDI2Ng==&keyword'. The 'response' i… (read more)

My Firefox now 'defaults' to 'https://goto-searchitnow.global.ssl.fastly.net/v1/hostedsearch?aid=5329&data=aWlkPTIwJnVpZD01MDUyMDI2Ng==&keyword'. The 'response' is always 'nothing here'. The only way I can search now is Safari...not my favourite! How did this happen? How can I fix it? Thanks! Charley

Asked by coachcharley 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I keep getting logged out of websites everytime I restart my computer.

Everytime i start firefox after starting my computer I am logged out of all websites, for example youtube and netflix. I have tried every solution I oculd find online but… (read more)

Everytime i start firefox after starting my computer I am logged out of all websites, for example youtube and netflix. I have tried every solution I oculd find online but none of them helps. I have cookies enabled and everything, but nothing works. This is why I keep having to download chrome, and its getting very annoying. It does remember me if I just restart the browser tho.

Asked by kevindenartonde 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Using update 69.0.2, where did my bookmarks go?

The backup files don't even exist. The html file is gone from the HD of the computer. Launched firefox the other day and the bookmarks were just gone. Everything was rese… (read more)

The backup files don't even exist. The html file is gone from the HD of the computer. Launched firefox the other day and the bookmarks were just gone. Everything was reset-homepage, add ons, etc. I have tried all of the recommended fixes listed in the lost bookmarks questions and none solve my issues.

Asked by nerissa.borgen 1 year ago

Last reply by bcparadine 1 year ago

  • Archived

Browser is removing Twitter links, videos in news stories on many web sites

Pages I visit on a regular basis, and have for many years, are now "disappearing" Twitter links, videos and other hyperlinks. This began in the last few days, Examples in… (read more)

Pages I visit on a regular basis, and have for many years, are now "disappearing" Twitter links, videos and other hyperlinks. This began in the last few days, Examples include Weasel Zippers, Twitchy, etc. When the pages first load, the entire content is there, but it vanishes very quickly, and I cannot acess what appear to be essential details in each of the stories. What is going on, please?

Asked by stonecutter.az 1 year ago

Last reply by annette8 1 year ago