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  • Archived

Need to uninstall totally and forever Firefox due to serious pc issues since the last update

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to … (read more)

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to resolve the issues? I have tried system restore but that does not work either

Asked by neilbowls 7 months ago

Last reply by RobertJ 6 months ago

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  • Archived

Can't click log in on pandora (Flash Block?)

So when i go to click log in on pandora (desktop website) nothing happens. I ran a diagnostic and it said it detected a "Flash Block" (first time ever hearing about this)… (read more)

So when i go to click log in on pandora (desktop website) nothing happens. I ran a diagnostic and it said it detected a "Flash Block" (first time ever hearing about this) and Ive tried both turning flash off (pandora cant play without it apparently) and allowing everything from the Firefox options menu and its still saying its detecting a flash block.

Asked by Sin Shadow Fox 8 months ago

Answered by jscher2000 5 months ago

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Adobe flash will not remain active on our 24h emergency medical web site, need it to alert us to medical data

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to… (read more)

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!

Asked by KCop 8 months ago

Last reply by James 5 months ago

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Firefox Sync results in double the bookmarks and folders

I have been using Firefox since it first came out and replaced the old Mozilla browser. When Firefox Sync first came out, I used it a few times and it messed up my bookm… (read more)

I have been using Firefox since it first came out and replaced the old Mozilla browser. When Firefox Sync first came out, I used it a few times and it messed up my bookmarks. As a result, I went back to manually syncing my bookmarks by exporting them on my primary computer and then deleting and importing them on my secondary computer. I recently tried Firefox sync again and it messed up my bookmarks again. The result was double the bookmarks and folders. I have a first set of bookmarks and folders that appear the be synced followed by a second set of bookmarks and empty folders. The second set follows the same order as the first set above starting with Bookmarks Toolbar, Other Bookmarks, Recently Bookmarked, Recently Tagged, and then a bunch empty folders. Also in the first set, many of my favicons are missing. What is going on and how can I fix this?

Thank you,

Asked by Steve H 8 months ago

Last reply by Steve H 8 months ago

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Can't contact one particular web site from an email link

2 months ago the email links to articles that I had been using for years stopped working. Error message says can't connect with the web site. This is a very popular web … (read more)

2 months ago the email links to articles that I had been using for years stopped working. Error message says can't connect with the web site. This is a very popular web site.

Asked by dennisedds 7 months ago

Last reply by FredMcD 7 months ago

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I get spam malware messages on one profile only and not the others

A few days ago I started getting full page spam messages when looking at threads in one forum only. I have to keep backing out or closing out of Firefox. Initially FF blo… (read more)

A few days ago I started getting full page spam messages when looking at threads in one forum only. I have to keep backing out or closing out of Firefox. Initially FF blocked them, but not anymore. Norton never blocked them.

These messages only come up when using one FF profile, not another. They also do not show up when using a Chromebook, so I presume the problem is on my end.

I have cleared all cookies & cache and did a complete scan with Norton, Malwarebytes, & AdwCleaner. Even restored Windows 7 back to an earlier time. But none of this helped.

They are full page messages & say they're from AT&T, Walmart, or Visa. However the addresses all start out with: happy.luckyparkclub.com/………..

Sometimes the messages appears right away & sometimes it takes a few minutes.

I cleared FF cookies, went back to the forum, & then looked at the cookies again. I noticed that happy.luckyparkclub.com and dbmtrk.xyz both appeared in the cookies list at the same time, 23 seconds. The forum cookie was time stamped at 22 seconds.

If I look at the forum using a different FF profile there is no problem & neither of these 2 cookies are there.

If I open a New Private Window in the problem profile then I don't get the messages either, at least not yet.

What does the Private Window NOT access that the regular window does?

Which profile folder or file could be causing the problem?

Thanks for any suggestions.

Asked by Mike109 7 months ago

Last reply by d3von 7 months ago

  • Solved
  • Archived

Unable to download any file on Google Drive using Firefox

I have been trying for weeks to solve this problem and figure out how it happened but I cannot download any type of file on Google Drive on Firefox and it's been botherin… (read more)

I have been trying for weeks to solve this problem and figure out how it happened but I cannot download any type of file on Google Drive on Firefox and it's been bothering me. I have cleared my cookies, cache, history, saved logins, restarted on private browsing, changed numerous settings and deleted and reinstall Firefox and Abode Flash. Nothing has worked. I even deleted McAfee protection in case it was a firewall problem but that didn't work either.

I'm only having this problem on my HP laptop and on this browser. Downloading google drive files works on my Dell Laptop through any browser.

If anyone has any suggestions as to why this is happening and how to solve it, I would be very grateful. I provided a screenshot of the error every time I try to download a file.

Asked by Kiara 8 months ago

Answered by Vikram Shankar Mathur (GC) 7 months ago

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Firefox reports Mozilla Phishing Report page as Potential Security Risk

I just received a "Password Reset Notification" e-mail that looked very scammy, I right clicked on the link to select "Report Phishing Scam, but when Firefox was going t… (read more)

I just received a "Password Reset Notification" e-mail that looked very scammy,

I right clicked on the link to select "Report Phishing Scam, but when Firefox was going to open the Mozilla Phishing report page, I got "Warning, potential security risk ahead"

I think there's a problem somewhere...!

Asked by graham12 8 months ago

Last reply by McCoy 8 months ago

  • Archived

Google Sheets - using + or * signs don't move the cursor, so previous cell address is overwritten in the formula

[Added an attachment to simplify the explanation] Suppose that I want to write the formula A1+A2 (or A1*A2). If I click A1 and then use the '+' sign. The sign it appears … (read more)

[Added an attachment to simplify the explanation]

Suppose that I want to write the formula A1+A2 (or A1*A2). If I click A1 and then use the '+' sign. The sign it appears right after the cursor, so the cursor it's now between the A1 and the '+' sign, and the A1 text in the formula remains -I would say- selected as if nothing was written. So whatever I write or click afterwards overwrites the A1 cell reference making it impossible to write a formula.

I'm in Win10 with Firefox v69.0, both latest versions in English with a Spanish Intl. keyboard and layout. Checked in a couple of spreadsheets including a blank one.

Things that I have already tried:

- Disabled all add-ons on all tests

- Tried doing the same on Chrome, Opera, Edge (edgeHTML), Safari and FF for Mac. Only happens in FF both Mac and Win.

- It only happens when the previous cell was introduced using the mouse or the arrow keys, not if it was written.

- Only happens when using the '+' (or '*') from the regular keyboard, not the one from the numerical keypad.

- Switched to Spanish Windows and Firefox. Doesn't work either.

- Tested old Firefox versions, including, ESR.

- Changed the keyboard layout. With some of them it works (US, UK, US_Intl, FR, PL programmers) and with others doesn't (ES, DE, IT, FI and serbian). Moreover, few of them (FR and FI) works for one sign (+ or *) but not for the other.

Any ideas? Thanks

Asked by Coriscow 8 months ago

Last reply by jscher2000 7 months ago

  • Archived

Website slowing website

Thought problem was just on MyPoints when viewing videos but occurred yesterday at InBoxDollas while playing a game. 9/15 - Attached is one of the video screens with the… (read more)

Thought problem was just on MyPoints when viewing videos but occurred yesterday at InBoxDollas while playing a game.

    • 9/15 - Attached is one of the video screens with the website slowing...... In this group Postables - almost all had this come up. Sometimes just froze there & when I refreshed screen this ... website slowing.... came up & I had to StopIt for video to continue. {Often the screen would be Black as attached shows, sometimes black with an x in the middle so I refreshed}**

Last night I deleted History (except for personal.). Opened MyPoints this morning & went to Postables where half or more of the videos had this popup line stating Website slowing...... & I had to keep clicking on StopIt. I went to the video in image I added but the 2nd from there had this popup - slowing website.... So I guess deleting history helped some perhaps - but is still there. {Searched last night & all the ideas/thoughts listed to stop this went back to 2016. Before deleting History, I went to registry & searched for Firefox Pioneer and also Shockware - None were found.

Asked by jcluvu22 8 months ago

Last reply by jcluvu22 8 months ago

  • Archived

Firefox crashes

Hi, I am suddenly getting frequent Firefox crashes after a recent Firefox update. It still crashes in Safe Mode with hardware acceleration disabled. Memory tests fine. Al… (read more)

Hi, I am suddenly getting frequent Firefox crashes after a recent Firefox update. It still crashes in Safe Mode with hardware acceleration disabled. Memory tests fine. All software is up to date.

The last few crash report details are as follows:

bp-df7992e2-0618-4337-ab58-c348b0190908 08/09/2019, 21:35 bp-3bf750d9-c06e-4cd1-a4e1-6c2650190908 08/09/2019, 20:14 bp-969c3264-ee53-4c3c-bf4b-6ef3b0190908 08/09/2019, 18:04 bp-e194e0bc-01a6-44a1-814f-426b00190908 08/09/2019, 16:45 bp-af5e89f3-109b-4f51-80ab-13c710190908 08/09/2019, 16:44 bp-39330c7e-b02e-4976-b3eb-ace030190908 08/09/2019, 16:44 bp-8ba0032e-35da-4705-a8ee-9b5990190908 08/09/2019, 16:43 bp-218e63ed-211f-498d-9898-321b20190908 08/09/2019, 16:43

Any help would be appreciated - Thanks!

Asked by Moosey 8 months ago

Last reply by Moosey 8 months ago

  • Archived

Unable to select Firefox as default browser Windows 8.1, to open messages in Thunderbird

System suddenly changed IE to default browser for Thunderbird messages. Going through Settings, Defaults, Firefox is not an option, the icon is not there. The main issu… (read more)

System suddenly changed IE to default browser for Thunderbird messages. Going through Settings, Defaults, Firefox is not an option, the icon is not there. The main issue is Thunderbird now opens messages in IE all of a sudden instead of Firefox. In Firefox Options, I click on set default and it comes up with IE or search store for an app. I'd be grateful for any help.

Asked by Sidah 7 months ago

Last reply by FredMcD 4 months ago

  • Archived

Firefox Updated yesterday, again my logins and passwords are not there, how do I fix this? I

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website t… (read more)

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website that requires a login but this is getting tiring.

Asked by Gary 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox Sync is working backwards...

I have been using FF for years and *had* my browser set up perfectly. I got a new travel laptop and decided to install FF there and sync the settings from my main compute… (read more)

I have been using FF for years and *had* my browser set up perfectly. I got a new travel laptop and decided to install FF there and sync the settings from my main computer to the new laptop.

Unfortunately sync decided that my newly installed browser's settings were more important and removed all of my open tabs, history, settings, etc from my everyday browser.

This is super counter-productive; I've lost hours of work trying to relocate all of the browser windows I had open and getting all of the settings back to normal.

I rarely ever complain online about buggy software but this was so annoying I just had to.

Maybe consider disabling Sync until you can figure out how to either alert the user that all of their settings are about to be overwritten or provide an option to assign a particular browser as the master and all syncing begins from that.

Asked by AmGoth 8 months ago

Last reply by AmGoth 8 months ago

  • Archived

Firefox Vulnerability: Check your own sytem.

I found out last night that Firefox leaks internal data to the internet. I always thought Firefox is about security, but somehow Firefox ships default with the WebRTC lea… (read more)

I found out last night that Firefox leaks internal data to the internet. I always thought Firefox is about security, but somehow Firefox ships default with the WebRTC leak vulnerability. I have 69.0 installed. Visit this site. Do you see your INTERNAL IP ADDRESS listed. "https://www.whatismyip.com/" If so then Firefox is compromising your safety by means of WebRTC leak.

Here is the possible hacks that can use Firefox and WebRTC and the solutions how to fix it. "https://restoreprivacy.com/webrtc-leaks/"

I installed 69.0 on 15 September 2019 long after it was reportedly fixed according to (https://www.mozilla.org/en-US/security/advisories/mfsa2019-25/). It STILL has the vulnerability on my 69.0 installed straight from mozilla.

Better to check if you have the vulnerability. Firefox really should take security much more serious if the advertise constantly that they are all about security.


Confirm by reply if your internal IP shows up.

Asked by zimbodel 8 months ago

Last reply by zimbodel 7 months ago

Your browser is being managed by your organization

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was n… (read more)

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Asked by billubakra 3 months ago

Last reply by Not Today 2 weeks ago

  • Archived

I have a Firefox browser extension I've repeated tried to remove -- SpecialSearchOffer

AVG keeps telling me I have 2 poorly rated browser extensions. One, IDF Online Identity Protection Tools, I want to keep and ignore the message. The other, SpecialSearc… (read more)

AVG keeps telling me I have 2 poorly rated browser extensions. One, IDF Online Identity Protection Tools, I want to keep and ignore the message. The other, SpecialSearchOffer, I've no idea how it was added, but clicking AVG's Remove doesn't eliminate it.

Asked by LoiS 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

My Firefox browser has been 'taken over' by 'https://goto-searchitnow.global.ssl.fastly.net/v1/hostedsearch'... How did this happen and how di I get rid of it?

My Firefox now 'defaults' to 'https://goto-searchitnow.global.ssl.fastly.net/v1/hostedsearch?aid=5329&data=aWlkPTIwJnVpZD01MDUyMDI2Ng==&keyword'. The 'response' i… (read more)

My Firefox now 'defaults' to 'https://goto-searchitnow.global.ssl.fastly.net/v1/hostedsearch?aid=5329&data=aWlkPTIwJnVpZD01MDUyMDI2Ng==&keyword'. The 'response' is always 'nothing here'. The only way I can search now is Safari...not my favourite! How did this happen? How can I fix it? Thanks! Charley

Asked by coachcharley 8 months ago

Last reply by jscher2000 3 months ago

  • Archived

Gah! Firefox tab keeps crashing - Office.com

Firefox keeps crashing on office.com (perhaps others). Just started doing so multiple times per day in the last day or so - Sep 17, 2019. I have no antivirus programs ru… (read more)

Firefox keeps crashing on office.com (perhaps others). Just started doing so multiple times per day in the last day or so - Sep 17, 2019.

I have no antivirus programs running.

Asked by Joseph Thiessen 8 months ago

Last reply by Joseph Thiessen 8 months ago