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  • Archived

Widevine plugin keeps crashing

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM fie… (read more)

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM field and then turning it on again but nothing has helped.

When playing a video from Netflix, the console gives this message, (MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg=)

I am on Firefox Quantum 68.0.2 (64 bit) and the Widevine plugin version is 4.10.1440.18

Asked by Aqiul 2 years ago

Last reply by branbro365 2 years ago

  • Archived

Font size of bookmarks bar

Is it possible to change the font size of the bookmark bar? The text size and buttons are quite small on a large screen. Was wondering if there was a way to change the fo… (read more)

Is it possible to change the font size of the bookmark bar? The text size and buttons are quite small on a large screen. Was wondering if there was a way to change the font size. Thank you!

Asked by awdugger 2 years ago

Last reply by smotri 1 year ago

  • Archived

Amazon Music cannot download files

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer … (read more)

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer support' firefox in this regard. A Firefox update is apparently needed. I am making this post mostly to notify mozilla if needed, and to ask if others have had the same problem.

Asked by Etnier 2 years ago

Last reply by James 1 year ago

  • Archived

icloud plugin not found, but is installed

When I try to turn on icloud bookmark syncing i get an error that the firefox bookmark plugin is not found. Have tried reinstalling firefox, disabling all other plugins,… (read more)

When I try to turn on icloud bookmark syncing i get an error that the firefox bookmark plugin is not found. Have tried reinstalling firefox, disabling all other plugins, loading in safe mode, etc.

Windows 10 Pro 1803 iCloud 7.13 Firefox 68.0.2 (64-bit)

Asked by waiting4tzeentch 2 years ago

Last reply by McCoy 2 years ago

  • Archived

Cant play Netflix Error WidevineCdm Plugin has crashed

Hello, I am having error watching Netflix. It's my first time using Firefox on my Mac. I get a pop up (attached here) and also I get an error that says WidevineCdm has cr… (read more)

Hello,

I am having error watching Netflix. It's my first time using Firefox on my Mac. I get a pop up (attached here) and also I get an error that says WidevineCdm has crashed.

I tried the steps I found on Netflix help https://help.netflix.com/en/node/40835 and here to on the foum. Checked, unchecked DRM, History settings, cookies and data, restart Firefox and Mac but still cannot play it.

Any help would be appreciated.

Btw, I'm running the current Catalina PB6

Thank you

Asked by justbashie 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I Can't change Toolbar Icon size

Changing the Toolbar Icon sizes to be visibly discernible shouldn't be this hard. Already spent 3 hours searching the web and Firefox. Can anyone help. I'm running Fi… (read more)

Changing the Toolbar Icon sizes to be visibly discernible shouldn't be this hard. Already spent 3 hours searching the web and Firefox.

Can anyone help. I'm running Firefox 68.0.2

Found a few suggestions to go to View, Toolbar, Customize and uncheck the "use small icons" box in the overflow menu.

Sadly, there is no "use small icons" box there.

Much obliged.

Asked by NeedCoffee24/7 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Will Firefox ESR (LTS) have DNS over HTTPS (DoH) enabled in the near future?

I work for a MSP. One of our clients uses a customized version of Firefox ESR for one of their applications. We do not want to have DoH enabled as it will bypass filterin… (read more)

I work for a MSP. One of our clients uses a customized version of Firefox ESR for one of their applications. We do not want to have DoH enabled as it will bypass filtering policies put in place by the client. Are there any plans to for Mozilla to roll this feature out to LTS versions of Firefox? What is the timeline for deploying this feature to LTS?

Asked by Colton Droge 2 years ago

Last reply by cor-el 2 years ago

  • Archived

netflix crashes entire PC

For the last week or two, since I restarted Netflix to the latest version, everytime I try to go to Netflix's website, the entire PC locks up and I cannot do anything. Th… (read more)

For the last week or two, since I restarted Netflix to the latest version, everytime I try to go to Netflix's website, the entire PC locks up and I cannot do anything. The cursor is frozen, the keyboard does nothing, absolutely frozen. I have to hard reset my entire PC. Are there any solutions?

Asked by xtracheese4me 2 years ago

Last reply by cor-el 2 years ago

  • Archived

scroll and tabs

Hello. Excuse me for my poor English, I was translating with the program. Recently assembled a new computer, quite expensive and powerful. And there was a problem with Mo… (read more)

Hello. Excuse me for my poor English, I was translating with the program. Recently assembled a new computer, quite expensive and powerful. And there was a problem with Mozilla Firefox. No other browser has such a problem. Namely: pressing the "scroll" button on the mouse does not work, i.e. I cannot hold down the "scroll" button and move the content of the page up and down and right and left. How can you turn on this button, as it was before on another PC. This is the first problem. The second problem is that when you create a new tab or open a page in a new tab, two of these tabs are created (attached image). Two identical copies. It's as if the mouse is double-clicking. But that's not true. I checked in other browsers. The mouse is new and working. I also checked with all the disabled add-ons. Help me solve these problems. Thank you.

Asked by Alexey 2 years ago

Last reply by Malsha Rajapaksha 1 year ago

  • Archived

Google search option missing in 68.0.2

When Firefox updated to 68.0.2 it removed google from my list of search options and the only option I am given for search engine is Yahoo. When searching for google in th… (read more)

When Firefox updated to 68.0.2 it removed google from my list of search options and the only option I am given for search engine is Yahoo. When searching for google in the add ons all it gives me is google translate and google images. How to I get google back?

Asked by calebsmama03 2 years ago

Last reply by Tommy 2 years ago

  • Archived

Security: Firefox requests permissions to receive keystrokes from any app (macOS).

Is it normal for Firefox to generate a popup dialog box, stating something like "Firefox requests permission to receive keystrokes from any app in the system."? At first… (read more)

Is it normal for Firefox to generate a popup dialog box, stating something like "Firefox requests permission to receive keystrokes from any app in the system."? At first, I thought this was to enable copy/cut/paste via the clipboard buffer. Then I thought, "I never saw this before, why now, could this be malware trying to do something bad to my system.

Asked by firefoxx1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Suddenly I can't send links in firefox. I have different email addresses including verizon/aol for personal/businesses)

When I open a web page to send out the link to I used to be able to choose which email address I wanted to use (verizon/AOL, or one of 2 business gmail addresses). now… (read more)

When I open a web page to send out the link to I used to be able to choose which email address I wanted to use (verizon/AOL, or one of 2 business gmail addresses). now I can't send at all unless I choose 1 gmail address under options tool. what happened? I use the different email addresses for different audiences, so I can't mix them. My windows default mail app lists all my email addresses.

ellen.gerecht@gmail.com ellengere123@gmail.com ellengere@verizon.net plus l additional address

Asked by Ellen Gerecht 2 years ago

Last reply by RobertJ 2 years ago

  • Archived

I have a IIS 7.5 web server but FireFox won't allow access. All other browsers work fine but not firefox.

I get the error PR_END_OF_FILE_ERROR. I need to know what is wrong with the server as otherwise people won't be able to use FireFox to view the site.

Asked by brian.bakewell 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Suddenly couldn't download articles from the Washington Post. I get a blank page. Chrome works fine.

When I open an article link from the Washington Post in a new page, it just sits there blank. If I hover over the address bar, the address report in he lower left of the… (read more)

When I open an article link from the Washington Post in a new page, it just sits there blank. If I hover over the address bar, the address report in he lower left of the screen shows the page trying to reach both www.washingtonpost.com and then beta.washingtonpost.com It just flickers between the two but it never actually loads the page. Chrome works without a problem. AdBlocker is off for that page.

Asked by kcourcey1 2 years ago

Last reply by FredMcD 2 years ago