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  • Archived

FF won't restore old session anymore (blank tab)

Usually the very first tab that loads in Firefox is the "Oops, something went wrong, do you want to restore your last session?" one. Since today the tab doesn't show up a… (read more)

Usually the very first tab that loads in Firefox is the "Oops, something went wrong, do you want to restore your last session?" one. Since today the tab doesn't show up anymore all of a sudden.

Firefox is still using 1-2gb of RAM (like the old, huge session is loaded), even though the only tab that's open is the one I'm using to write this.

The "profiles/xxxxx.default/sessionstore.jsonlz4" file is almost 70mb. I already deleted it and used the other 70mb one that was created yesterday ("sessionstore-backups/recovery.jsonlz4") instead but the first tab still loads up empty and FF is pretty slow/kind of laggy. "History > Restore Previous Session" is greyed out and there's nothing in "History > Recently Closed Windows".

I just updated to 68.0.1 but that didn't help either.

Any ideas how I can make FF load the old session or at least make it give me the option to restore it?

Asked by Neph 2 years ago

Last reply by jscher2000 2 years ago

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Input field shows my user names and passwords

I have an input field -><input name="Description" type="text" id="Description" value="<?php echo $row_TicketItemTable['Description']; ?>" size="70" /> When… (read more)

I have an input field -><input name="Description" type="text" id="Description" value="<?php echo $row_TicketItemTable['Description']; ?>" size="70" />

When I click into to it it shows: This connection is not secure. Logins here could be compromised. ver 68.0.1

and on another field it displays logins and passwords that have been saved. This is must be corrected.

Asked by sam9030 2 years ago

Last reply by jscher2000 2 years ago

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Firefox 68.0.1 YouTube HDR problem

Firefox 68 thinks that I have an HDR equipment and I have to watch HDR versions of differnet youtube videos instead of SDR. Video links: https://www.youtube.com/watch?v=h… (read more)

Firefox 68 thinks that I have an HDR equipment and I have to watch HDR versions of differnet youtube videos instead of SDR.

Video links: https://www.youtube.com/watch?v=hVvEISFw9w0&t=111s https://www.youtube.com/watch?v=vQVwkyn3-F8&t=131s https://www.youtube.com/watch?v=0FYjApop7Mk&t=8s https://www.youtube.com/watch?v=mHUOCxVT5ro&t=23s

This is an example, this glitch happens with every HDR bt2020 video. Edge and Chrome show SRD versions of videos as it should be.

This is Youtube info in Firefox 68.0.1: Codecs vp09.02.51.10.01.09.16.09 (337) / opus (251) Color smpte2084 (PQ) / bt2020

And this is youtube info for Edge: Codecs vp9 (272) / opus (251) Color bt709 / bt709

As you can see - different color profiles. I have no HDR monitor. Windows 10 HDR settings are grayed out. I have tested Firefox 68.0.1 on Windows 7 with old and slow NVIDIA card and on Windows 7 with middle-level AMD Radeon. Results are the same: Firefox shows HDR versions of the videos.

Btw: the problem in gone if I use Firefox 67.0.4. But problem remains in current Firefox Beta and Nightly. Also I have faced this problem in Firefox 68 for Android: it forces me to watch HDR versions of videos, while my smartprone has SDR screen. I ve got latest video drivers for my GTX1060_6GB. I have cleared profile, cleared cache, reinstalled Firefox, ran Firefox in safe mode. Nothing helped. I still forced to watch HDR videos on SDR equipment.

Asked by Sergey 2 years ago

Last reply by cmusicfan 1 year ago

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  • Archived

Add-ons page in Preferences is blank. Restarted in Safe Mode; page is still blank, so I can't troubleshoot extensions.

Manage Extension pages for each Add-On is informational only; does not allow me to disable extension etc. I haven't made any changes to extensions or customized Firefox … (read more)

Manage Extension pages for each Add-On is informational only; does not allow me to disable extension etc. I haven't made any changes to extensions or customized Firefox in any way since the beginning of the year. Seems bizarre as seems to have happened rather suddenly.

Additional help suggestion offered by Firefox: * Shockwave Flash 32.0 r0 installed. No idea what to do about this; if it relates to Adobe Flash Player in Mac System Preferences, system plug-in is up-to-date.

Latest version of Firefox for Mac.

Thanks for any help.

Asked by Firefox User 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Can't find my Firefox bookmarks on new computer with Windows 10.

I can't find my Firefox bookmarks on new computer with Windows 10 they are not in IE either. I can find my "favorites" on the HD but I can't import unless I do them one … (read more)

I can't find my Firefox bookmarks on new computer with Windows 10 they are not in IE either. I can find my "favorites" on the HD but I can't import unless I do them one at a time. I have tried all the options I could find but unless I missed something nothing is working. I thought Firefox bookmarks and other data was automatically saved to a cloud.

Asked by jsg7076 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

USBank printing Payment Confirmation pages not printing correctly. IE works fine. Started beginning of June. How do I fix this?

The USBank Payment Confirmation page has a print button. Using the print button used to print looking the same as the online screen, up until about the beginning of June,… (read more)

The USBank Payment Confirmation page has a print button. Using the print button used to print looking the same as the online screen, up until about the beginning of June, now it prints two lines for each online screen (ex: "Fees: No Fee" prints Fees: on one line and No Fee on the next line). Using IE instead of Firefox prints just fine. Also 70% or 100% printing makes no difference. Scaling is automatic.

Asked by Ken 2 years ago

Last reply by WestEnd 2 years ago

  • Solved
  • Archived

Firefox fails to display images on google sites

Am running Firefox 68.0.1 (64-bit) on Win10. When visiting google pages, in both normal (logged-in) and incognito mode, firefox faults. When visiting google fonts page, t… (read more)

Am running Firefox 68.0.1 (64-bit) on Win10. When visiting google pages, in both normal (logged-in) and incognito mode, firefox faults. When visiting google fonts page, the browser faults completely. When visiting google developer pages, firefox does not display selection and navigation icons (which are SVG objects). What setting in my firefox configuration may be causing these problems? The attached screen shots illustrate. Surprise: none of these conditions exist in Chrome. They also do not exist in MS Edge.

Asked by jaygray0919 2 years ago

Answered by jaygray0919 2 years ago

  • Solved
  • Archived

This morning entering any text in firefox the keyboard generated a series of random letters, hitting the same key again produced a different letter. I rebooted

and updated Firefox and the issue disappeared. I have run my antivirus program and have Checkpoint anti key logger running. Could this be a virus issue or just a hiccup t… (read more)

and updated Firefox and the issue disappeared. I have run my antivirus program and have Checkpoint anti key logger running. Could this be a virus issue or just a hiccup that's now resolved?

Asked by Rudi 2 years ago

Answered by cor-el 2 years ago

  • Archived

Since Firefox was forcefully updated to 68.0 and higher nothing works. It’s so “SECURE” now not even the owner of the PC can access the web. I cannot check my e

Since Firefox was forcefully updated to 68.0 and higher nothing works. It’s so “SECURE” now not even the owner of the PC can access the web. I cannot check my email; I ca… (read more)

Since Firefox was forcefully updated to 68.0 and higher nothing works. It’s so “SECURE” now not even the owner of the PC can access the web. I cannot check my email; I cannot do any online shopping etc. I already downloaded and installed Opera browser. If someone knows how to do the settings so Firefox works again that would be nice otherwise I will be forced to just use other browsers

Asked by Slav 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

I can't close a pop up window after entering information

On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work,… (read more)

On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work, and the pop up window won't close. Notably: paypal shipping and FedEx email tracking results. I have to use a different browser to make it work. Long time issue with firefox here; have tried refreshing, deleting cookies, cache, etc. Nothing helps

Asked by timtoonz 2 years ago

Answered by RobertJ 2 years ago

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  • Archived

Why will toolbars not hide in full screen mode?

I'm using Firefox 68.0.1 on macOS Mojave 10.14.5. When I go full screen, the tabs and address bar remain at the top of the screen. I can't make them go away. I've tried: … (read more)

I'm using Firefox 68.0.1 on macOS Mojave 10.14.5. When I go full screen, the tabs and address bar remain at the top of the screen. I can't make them go away. I've tried:

- Installing plugins (I tried a couple) - Disabling Add-ons (Safe mode) - Resetting Firefox - Disabling hardware acceleration (and restart browser) - Using different techniques to go full screen (Cmd+Shift+F, Cmd+Ctrl+F, Zoom menu) - Scrolling or clicking in the canvas to ensure focus

No matter what, the tab bar and address bar remain on the screen (see attached screenshot). I've also attached my browser config (filtered on "full"). Is there any way to get a full-screen experience in Firefox?

Asked by Jason R. Coombs 2 years ago

Answered by Chris Ilias 2 years ago

  • Archived

Update has everything everywhere

Hey, So Firefox updated to 68, it created a new profile, that's fine, my old profiles were fine, but as soon as I sign in to my Firefox account and sync, they're not. I h… (read more)

Hey,

So Firefox updated to 68, it created a new profile, that's fine, my old profiles were fine, but as soon as I sign in to my Firefox account and sync, they're not. I had to change a whole bunch of settings back to how I had them. I'm also trying to install the Dashlane Extension, but everytime I do, it keeps opening the new profile Firefox made, and I can't get in on the old ones. Do i now have to recreate all my old profiles?

Asked by luci c 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Workaround to PR_CONNECT_RESET_ERROR?

I'm getting a PR_CONNECT_RESET_ERROR when trying to visit a site I've gone to scads of times and strongly believe to be valid today. Is there any sort of workaround that … (read more)

I'm getting a PR_CONNECT_RESET_ERROR when trying to visit a site I've gone to scads of times and strongly believe to be valid today.

Is there any sort of workaround that would allow me to get to this site?

(And, BTW, why does Firefox absurdly tell me to inform the web site about this error when the error prevents me from getting to the web site?)

Asked by K in NC 2 years ago

Last reply by info1374 1 year ago

  • Solved
  • Archived

set bookmarks and merge them correctly

importing my bookmarks i've done a mess.... a good ammount of them was duplicate or even more. in a sense I've got the best redundancy in my bookmarks due to my attitude … (read more)

importing my bookmarks i've done a mess.... a good ammount of them was duplicate or even more.

in a sense I've got the best redundancy in my bookmarks due to my attitude in importing edge to google, google to ie, edge to ie, and so on... but now, that i want to switch to only FF on all my devices, my list is super long, super redundant and super annoying (i've probably imported twice some of them).

due to differents time of usage not all my import are equally categorized in folder, cause in time they're changed a little, so that a classic deletion can't be the solution.

1 can i merge them to find duplicates to be deleted? that could help me in shrinking them before a good re-categorization.

2 if not.. how can a "magical merge button" be introduce to developers and community?

bye

Asked by Teresio A. 2 years ago

Answered by FredMcD 2 years ago

  • Archived

firefox crashes when trying to open open file dialog caused by an error in the last path

I tried open an Open file dialog and firefox crashed instantly i tried it with other browsers and found out that it always happens when trying to access the desktop folde… (read more)

I tried open an Open file dialog and firefox crashed instantly i tried it with other browsers and found out that it always happens when trying to access the desktop folder. The problem is I dont know how to change the last accessed path from firefox without compleatly reset it. im shure there is a file whre you can edit this path can anyone show me where to find it ?

Asked by jul285ian 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

  • Solved
  • Archived

Why is Facebook not working on my Mac desktop computer? It works on my laptop. What's up?

For months, on my iMac desktop computer, Facebook does not work. It just spins and spins. So I have to have two browsers open and toggle between the two. Would prefer not… (read more)

For months, on my iMac desktop computer, Facebook does not work. It just spins and spins. So I have to have two browsers open and toggle between the two. Would prefer not to. This is not a problem on my Mac Book. There is also another website (Tempest - SayMedia) that also has not worked for just as long. I just noticed a Firefox update and got all excited, but NOPE, still not working. I use these both for work and I hope that someone can help me.

Asked by HeatherD 2 years ago

Answered by Jeremy Sanders 2 years ago