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  • Archived

There is no button labeled "Turn off Blocking for This Site."

I am trying to get content from washingtonpost.com . They need me to disable tracker blocking. The standard help screen (capped below) says to just click the button labe… (read more)

I am trying to get content from washingtonpost.com . They need me to disable tracker blocking. The standard help screen (capped below) says to just click the button labeled "Turn off Blocking for This Site." Only trouble is, no such button actually exists on the information popup screen (Clicking the circled 'i'). The popup screen I get looks exactly like the one in the help, except for the missing button. I have tried all the suggestions in other posts and none of them work. I notice I am not the only one with this problem. Is it possible my install of Firefox is corrupted? But nothing else I have noticed is wrong. I am running Firefox quantum 68.0.1 under Ubuntu xcfe.

Asked by josephfg105 11 months ago

Last reply by slatersteven8 6 months ago

  • Archived

Why are all the drop-down menus closing almost immediately?

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, som… (read more)

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, sometimes it take 5 or 10 seconds, but never enough time to find what I'm looking for...

Asked by StevenCee 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Website keeps asking me to accept cookies - any way to "whitelist" it

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying. In options, I've selected "stand… (read more)

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying.

In options, I've selected "standard" for the cookie policy. I've emptied the cache, used the "forget this site" in the history for the web pages where the message pops up, and reloaded Firefox. It still prompts me.

Here's one of the pages it happens on: https://www.antena3.com/series/el-secreto-de-puente-viejo/avances/ Click "avances" or "momentos" and a large black box should pop up on the bottom of the screen, with the "aceptar y continuar navegando" in the lower right in a red rectangle.

Essentially, I want to tell the web site that I accept having cookies and have the web site remember my answer for the future.

Asked by RemySecor 10 months ago

Last reply by o.bernegg 4 months ago

  • Archived

network.http.spdy.enabled always reset to false

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (read more)

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent

Asked by Vincent Blondel 10 months ago

Last reply by alex_mayorga 10 months ago

  • Archived

I am too stupid to understand Firefox Sync - can I ask some dumb questions?

I keep getting messages to sign in or sync and when I follow the links it says open authenticator app and put in some code. I do not have an authenticator app on Windows … (read more)

I keep getting messages to sign in or sync and when I follow the links it says open authenticator app and put in some code.

I do not have an authenticator app on Windows 10 PC - what is this all about, please?

I must have been using Mozilla products for about 15 years but they are getting slicker and I am getting dumber - should I pack up and go back to Internet Explorer or even use Microsoft EDGE?

Asked by Andrew S Hatton 12 months ago

Last reply by cor-el 10 months ago

  • Archived

upgrade broke my firefox no preferences

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search… (read more)

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search like google This is very frustrating To make it worse none of my firefox accounts work, nor my mozilla It usually takes a day or two for this to resolve itself but this time I have no preference setting ability and none of my user or Firefox passwords work This is very disturbing I can no longer use firefox like I am used to doing I do not want to default to Yahoo for search, I want to use Google. PLEASE FIX THIS and don't send me any more broken updates

Asked by bekglm1 11 months ago

Last reply by Wesley Branton 11 months ago

  • Archived

Performing a TLS handsake to www.yahoo.com takes time why?

It is very painful when I click on Firefox browser's Icon it shows Performing a TLS handsake to www.yahoo.com and the home page which is Yahoo.com does not open sooner ra… (read more)

It is very painful when I click on Firefox browser's Icon it shows Performing a TLS handsake to www.yahoo.com and the home page which is Yahoo.com does not open sooner rather takes time. Is it a normal thing or do I need to do some settings? Thanks

PS. today when I wanted to ask a question I had to create a new account with Firefox.

Asked by Ari94 11 months ago

Last reply by RobertJ 11 months ago

  • Archived

send tab to device doesn't work

I can send from iPhone to desktop no problem. But Desktop to iPhone never works. both are connected and synced. tried disconnecting and re-syncing, but still no. If i kee… (read more)

I can send from iPhone to desktop no problem. But Desktop to iPhone never works. both are connected and synced. tried disconnecting and re-syncing, but still no. If i keep the page open on desktop i can find it in the Library on iPhone. but that's kinda long-winded when it should be much easier.

Asked by Billy 10 months ago

Last reply by cor-el 5 months ago

  • Archived

I have FIVE Firefox's running in Task Manager and it freezes how do i stop this.

I have FIVE Firefox's running in Task Manager some times six or seven eats up all memory and it freezes, when it freezes i have to go to Task Manager to shut them down. … (read more)

I have FIVE Firefox's running in Task Manager some times six or seven eats up all memory and it freezes, when it freezes i have to go to Task Manager to shut them down. now what. This happened two years ago and i found a fix on the net and it worked. i did the same thing and this time and it did not work. how do i stop this.

Asked by toride 11 months ago

Last reply by Bill H 11 months ago

Firefox 73's new default zoom level setting is not working

I've set my Default Zoom level to 150% but it doesn't work. When I open a link or a bookmark in a new tab the zoom level is at 100% as usual. I have even tried visiting a… (read more)

I've set my Default Zoom level to 150% but it doesn't work. When I open a link or a bookmark in a new tab the zoom level is at 100% as usual.

I have even tried visiting a website, zooming in manually, then opening a link to the same website in a new tab and the zoom level is reset to 100% in the new tab.

I don't use any other extensions which provide page zoom.

I have tried with "browser.zoom.siteSpecific" both true and false but neither helps.

Asked by billybob300 4 months ago

Last reply by jscher2000 3 months ago

  • Archived

Firefox is default, yet all links open in Chrome.

On my PC, whenever I click on any links in any external program, all links open in Chrome. Even though, I've checked that FF is my default program. Also checked that chro… (read more)

On my PC, whenever I click on any links in any external program, all links open in Chrome. Even though, I've checked that FF is my default program. Also checked that chrome is NOT my default program. Have also tried making chrome default and then back to Firefox as default. Have also tried setting FF as default in Windows>> Default Programs. But nothing is working. I've even tried making IE as default from Control Panel, yet Chrome opens. I've noted 1 thing that Chrome is not there in Control Panels> Programs & Features list.

Asked by Zopfan 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Significant delays beginning two days ago

I have an HP Probook laptop with a Core-I5 CPU, 8 GB of RAM and a WD Black NVMe SSD running Windows 10 version 1809. it's about 4 months old and has been running fantasti… (read more)

I have an HP Probook laptop with a Core-I5 CPU, 8 GB of RAM and a WD Black NVMe SSD running Windows 10 version 1809. it's about 4 months old and has been running fantastically. I use Firefox as my default browser and have had no problems with it until two days ago, when it suddenly developed a massive delay. it shows up in multiple ways. When opening a webpage, my CPU will jump to about 50% and I cannot scroll for a number of seconds, as many as 10 seconds. Also, highlighting/copying/pasting operations have as much as a 10-second delay before they appear on screen, and I sometimes cannot type in a search box for several seconds or text I do type doesn't appear in a search box for several seconds. I've tried refreshing Firefox and also starting it in safe mode with add-ons disabled, but the same symptoms happen then. I uninstalled and reinstalled and that had no effect. I performed a complete uninstall using Revo uninstaller, rebooted and reinstalled and even then it still has the same symptoms, even though I haven't added any add-ons or extensions. I've run malware scans and disk cleanup with no improvement. I can browse normally with IE or Chrome and they show none of these symptoms, but I prefer Firefox. Please help me determine what suddenly changed on July 20th or 21st, 2019. I've used Firefox for years and never had a problem like this, and no amount of refreshing/reinstalling/rebooting/disabling add-ons or extensions seems to have any effect. If it comes down to a complete format/reinstall of Windows, I'll likely just use a different browser but I'd really like to get Firefox working again.

Asked by Kevin 11 months ago

Last reply by philipp 11 months ago

  • Archived

Will Firefox ESR (LTS) have DNS over HTTPS (DoH) enabled in the near future?

I work for a MSP. One of our clients uses a customized version of Firefox ESR for one of their applications. We do not want to have DoH enabled as it will bypass filterin… (read more)

I work for a MSP. One of our clients uses a customized version of Firefox ESR for one of their applications. We do not want to have DoH enabled as it will bypass filtering policies put in place by the client. Are there any plans to for Mozilla to roll this feature out to LTS versions of Firefox? What is the timeline for deploying this feature to LTS?

Asked by Colton Droge 9 months ago

Last reply by cor-el 9 months ago

Can't see email replies

Many times lately, when i get a reply to an email I've sent, i can't read the reply. I'm on a mac book pro. I just tried clearing history for the last hour but that didn… (read more)

Many times lately, when i get a reply to an email I've sent, i can't read the reply. I'm on a mac book pro. I just tried clearing history for the last hour but that didn't help.

I can only read it if i go to Google Chrome .

And on GC, after being there a few minutes, all of a sudden i see it has changed to " site not secure". 

Thought it was because i was on wifi but it happens even NOT on wifi.

Asked by cfin 3 weeks ago

Last reply by FredMcD 2 weeks ago