Font rendering on a specific website
Hello, I have a trouble with font rendering on one specific website - https://www.checkpoint.com. Text on this site looks quite ugly (see font01.png). But if I open "Web … (read more)
Hello,
I have a trouble with font rendering on one specific website - https://www.checkpoint.com.
Text on this site looks quite ugly (see font01.png).
But if I open "Web Developer" -> "Inspector" -> "Fonts" -> "All fonts on page", then I can see the text renderred correctly in the preview field (see font02.png).
So text uses "DIN WXX Regular" font, but I do not understand, why Firefox cannot render it on the web page in the same manner as in the Developer tools?
Any clue how to fix it?
Browser: Firefox 68.2.0esr (64-bit) OS: Debian Bullseye
Thanks Zbynek
Firefox
Multiple firefox.exe in background processes crashing browser
After a recent automatic update my old problem with Firefox Quantum came back. Every time I open Firefox browser I get multiple 4-6 firefox.exe running in the background… (read more)
After a recent automatic update my old problem with Firefox Quantum came back. Every time I open Firefox browser I get multiple 4-6 firefox.exe running in the background processes. When I go into details and try to end process tree it crashes my browser. When I open Firefox it starts all over again. I have gone into about:preferences and
De-select ‘Use recommended performance settings’ Set Content process limit value to ‘1’ from its default value
I have also gone into about:config and switched browser.tabs.remote.autostart to false. Still have the same problem.
Where is the bookmark import file after refresh?
I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file… (read more)
I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file called "places.sqlite". I only refreshed Firefox under the indication that I would not lose any of my bookmarks (they would be saved and I could get them back).
I had many bookmarks. Are they lost now?
Help Document: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders
Unable to download any files from any Google Drive account using Firefox or Firefox ESR
I know this has been asked before. And solutions included clearing browser cookies, disabling add-ons, resetting the browser, & coping urls and pasting into address b… (read more)
I know this has been asked before. And solutions included clearing browser cookies, disabling add-ons, resetting the browser, & coping urls and pasting into address bar. I've completely uninstalled Firefox and deleted all firefox data, profiles, user folders, etc. from my computer. Then used a freshly downloaded installer to reinstall Firefox, with a completely clean profile and no add-ons. I still get this error. I've even tried this with Firefox ESR (Extended support release).
Firefox cannot keep track of the fact that it's already up to date
Mac OS X High Sierra 10.13.6 Here's the routine with FF on this machine: If FF 68.0.2 is running, after a while I will try to open a new tab and be told "Sorry we need to… (read more)
Mac OS X High Sierra 10.13.6
Here's the routine with FF on this machine: If FF 68.0.2 is running, after a while I will try to open a new tab and be told "Sorry we need to do one small thing to keep going, FF has been updated in the background, Restart FF" I do so. It opens up a new, clean profile in a new window (About FF now says 68.0.1 in this version of FF, and it downloads 68.0.2 and prompts to Restart FF (again)). At which point it runs "a new helper tool" and re-updates FF to 68.0.2. I then have to mess with about:profiles to go back to my profile. Things then run routinely for a few hours or a day, before the whole routine starts over again.
Alternately, if FF 68.0.2 is not running, if I open it (after opening and closing it several times without issue), I will get a message that "You've launched an older version of FF, Create New Profile or Quit". Create New Profile leads me through the routine above.
Versions of the above routine have happened not just between 68.0.2 and 68.0.1, but also between earlier version updates. That is, this has been going on for months. It does seem in the last couple of weeks that the interval of time has shortened and I'm having to do this routine everyday or even multiple times a day. I have no problems like this with FF on any other machine.
I've tried:
Trashing FF and re-dl'ing from Mozilla. No dice. Trashing FF, trashing Library/Cache/Mozilla and Firefox folders. No dice. Trashing FF, trashing Library/Application Support/Firefox/Profiles (and re-signing in to retrieve my existing bookmarks etc and re-setting up View and other Preferences). No dice.
If anyone has any ideas, I'll be grateful, thanks in advance.
How do I stop a 'restart to update firefox' pending update?
Window 7 sp1 I checked '%LOCALAPPDATA%\Mozilla\updates' and the folder is EMPTY. I was on v67.0.x and it would have updated to the brand new v70. Tried installing v68.0.2… (read more)
Window 7 sp1 I checked '%LOCALAPPDATA%\Mozilla\updates' and the folder is EMPTY. I was on v67.0.x and it would have updated to the brand new v70. Tried installing v68.0.2I had the installer for and it opened in a new window without my favorites, saved logons, etc. I clicked on the firefox icon pinned to the lower taskbar and it opened v68.0.2 with all my favorites, logons, etc. Only seems to be one firefox application in Program Files. I Pasted 'about:profiles' into both and attached is the screen grab. Need to endup running v68.0.2 or v69 but NOT the just released v70. Why does an install or update always change my preferences to automatically install updates??
My fonts are getting displayed oversaturated only on Firefox, anyone knows how to fix this?
Hi, I'm just working on a new website, and I noticed something odd that happens only when I open the site via Firefox. On browsers like Safari and Chrome the rgb hex colo… (read more)
Hi, I'm just working on a new website, and I noticed something odd that happens only when I open the site via Firefox. On browsers like Safari and Chrome the rgb hex colour looks identical as in Adobe Photoshop or Apple Pages, where I created content, but Firefox seems to oversaturate the fonts quite nasty for some reason.
I attachted you a screenshot where it should be very visible. If this is a bug, is it possible to get this fixed soon? I don't really want to put a warning on my website for Firefox users if possible.
Why won't Firefox COMPLETELY block video autoplay?
After following all the suggestions found by searching video autoplay, Firefox currently still autoplays videos with the sound muted. This is in websites other than thos… (read more)
After following all the suggestions found by searching video autoplay, Firefox currently still autoplays videos with the sound muted. This is in websites other than those like YouTube, such as news websites and the like. What I REALLY want is to COMPLETELY PREVENT automatic playback of any of these videos, and if necessary, whitelist domains like YouTube to allow autoplay. Is this even feasible?
Adobe flash not recognized as being installed
I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the … (read more)
I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the Manjaro repositories and is the latest version (32.0.0.270-1). In my plugin settings, Flash is set to ask to activate, and I've even tried turning off the "Block dangerous and intrusive Flash content" setting. Most websites that need Flash don't recognize that it is installed at all.
When I use Adobe's tools to check if Flash is installed, (https://helpx.adobe.com/flash-player.html) this page doesn't show the ask to activate plugin in the URL bar until after I click on "Check Now" so their tool shows that I do not have Flash installed or enabled. If I click allow Flash on this page and then refresh the page, it seems like Flash gets disabled for that website again, and clicking "Check Now" once again shows that Flash is not installed or enabled.
Another page to check if it is installed is (https://get.adobe.com/flashplayer/about/) which I found from downloading the flash plugin directly from Adobe in a readme.txt file. This page shows the Ask to activate directly on the Flash content, and when I click Allow, it recognizes that I have version 32.0.0.270 installed.
Most websites with Flash content that I want to use just don't show the Ask to activate prompt and show that I need to install Flash with the link to download from Adobe. I've tried uninstalling Flash and reinstalling, then rebooting my computer but that didn't help. This seems to be a reoccuring problem for me on linux, not just with Manjaro, but also Ubuntu, and even with other web browsers based on Chromium, like Brave browser. Does anyone know what causes this or how I can get Flash working on some pages?
After Firefox updated a few days ago, all of my bookmarks disappeared. I have tried to get them back, but nothing has worked.
I have tried a number of recommended methods, and nothing has worked. History does not acknowledge anything before the Firefox update.
Update option is checked but FF will no automatically update and keeps asking to download newer version.
Using 68.0.2 in Debian 9.4 Stretch. Originally FF 68.0.2 was installed in my Downloads directory but I moved it to /opt and is still working fine. Since the release of ve… (read more)
Using 68.0.2 in Debian 9.4 Stretch. Originally FF 68.0.2 was installed in my Downloads directory but I moved it to /opt and is still working fine. Since the release of version 69 it has been pestering me asking for an update, even that the automatic update option is checked on. Downloaded 69.0 and again moved to it to /opt. Renamed the 68.0.2 from firefox to firefox 68 and tried to run 69 but it will not respond. Any ideas on how to solve this issue? Thanks.
TLS handshake for minutes, then fail. Computer restart always fixes
This started when I installed V68 on my Mac (I'm on 68.0.2 now, Mac is 10.12.6). About half the time when I start my computer in the morning, when I try to browse *any* … (read more)
This started when I installed V68 on my Mac (I'm on 68.0.2 now, Mac is 10.12.6). About half the time when I start my computer in the morning, when I try to browse *any* site (http or https), I get the TLS handshake attempt that lasts for several minutes, then connection fails.
BUT, *unlike other posts with this problem*, if I restart my computer (restarting FF does not fix it), all is well. A detail (not sure if relevant): the pages my (Comcast) server has local copies of, that is, my home page and a couple of very frequently accessed pages, I can access, but any other site, regardless of http or https, results in the TLS handshake "freeze 'n fail."
- Edit: I just lost then, 10 mins later, regained my Comcast (internet, mail, cable). I did not re-start computer or FF, but when signal returned, I got the dreaded TLS Handshake Freeze 'N Fail. Again, computer restart let me come here to report.
Can't resolve problem with an adware named metagmae
I blocked it from everywhere but whenever I start my PC it starts Firefox to that page and it is so annoying. Please help me to solve it.
Firefox crashes
Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've… (read more)
Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've tried a clean install and starting in safe mode but the same thing happens. The most recent crash report ID is bp-a433666b-c733-415f-940a-e29210190805. Can anyone help with this?
I signed up to join the SuMo team. But, I can't figure out how to communicate questions about Sumo to anyone
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. … (read more)
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. (The sender is "notifications@support.mozilla.org". Replying to that does not work.
Hi Joe P
Thanks so much for your interest in helping users of Mozilla technologies!
We would love to find a good place for you to help users, so please send us an email with your username and the area you would like to get involved. Please feel free to add all your skills, we will try to find the right use for them :)
Click here to find out where to help.
There are several ways in which you can get involved:
Forum Contributor - Answer user support questions that are most-requested but have no replies. As you’re getting started, you might be worried about facing situations that can scare away any new contributor: “What if I encounter an angry user who doesn’t want to cooperate?”, “What if I don’t know the answer?”) Don’t worry, we’ve all been there! That’s why we've put together this guide to help you navigate tough situations and keep the forum a positive place for both you and the people you help. Learn the essentials for new contributors here. Twitter Contributor - Respond to tweets about Firefox. Social Support Contributor - Respond to tweets about Firefox as the Firefox Brand account. KB Editor - Help to update knowledge base articles that need changes or write new articles. L10N Contributor - Help to translate Firefox Help content to your language. Let us know which of the above you would be interested in and we’ll help you get started. It’s great to have you onboard!
Welcome to SUMO!
Michał and Rachel
SUMO Community Managers
Certificate can't be installed
I'm trying to add my own certifcate so i can get SSL's with MAMP Pro working. I get this error message "This personal certificate can't be installed because you do not o… (read more)
I'm trying to add my own certifcate so i can get SSL's with MAMP Pro working.
I get this error message "This personal certificate can't be installed because you do not own the corresponding private key which was created when the certificate was requested."
The key was created by MAMP.
Thanks
network.http.spdy.enabled always reset to false
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (read more)
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent
modified cursor (white cross)
Hello, Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow). Someone have a s… (read more)
Hello,
Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow).
Someone have a solution ?
TY
How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (read more)
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.
HELP??