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Hmm. We’re having trouble finding that site.

I am facing the problem to open the sites. When I used the network, it show the following error: Hmm. We’re having trouble finding that site. We can’t connect to the serv… (read more)

I am facing the problem to open the sites. When I used the network, it show the following error:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Please let me know your suggestion and comments.

Asked by mchahalrock 1 year ago

Answered by FredMcD 1 year ago

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How can I customise/remove a default keyboard shortcut?

It's good to have those built-in shortcuts, but it's stupid you can't modify them. When I use this website I can't input the division sign by pressing / on the keypad bec… (read more)

It's good to have those built-in shortcuts, but it's stupid you can't modify them. When I use this website I can't input the division sign by pressing / on the keypad because it's the shortcut for Quick Find. I guess this is because the place to input is not a normal text box like in WolframAlpha , but part of the whole webpage(?). Add the function to customise shortcuts is much easier than let Firefox recognise and deal with this situation, I think. In fact, most software supports customising shortcuts, so I'm surprised to find there's no way for Firefox to do that.

Asked by WANGtheneighbor 2 years ago

Answered by McCoy 2 years ago

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How to shut firefox up about updates

I'm running Firefox 68.9.0 ESR, and it keeps whining about an update being available. I don't care, because every time I update, one of the extensions I use every day is… (read more)

I'm running Firefox 68.9.0 ESR, and it keeps whining about an update being available. I don't care, because every time I update, one of the extensions I use every day is disabled without my permission. How do I get firefox to shut up about it once and for all? In other words, where is the "do not check for updates" command hidden, or, how else can I shut this thing up? I have, in the past, liked firefox, but it has, over the last few years, supported less and less of features I use daily, at a minimum, many times/day for most.

So how do I shut these annoying alerts about an update I have NO intention of installing off? "You can't" is not a valid answer. Nor is "just upgrade and lose half of the stuff (again) that you use all the time." Sorry if I sound angry, but these constant annoyances (and Thunderbird is doing the same---so same question for it here) are really getting on my nerves.

I have Firefox almost working the way it should. Still can't click in a bookmark toolbar bookmark and then click on "add bookmark here" like I could. That was one of those I used about 10--30 times per day, depending on what I was working on.

Thanks.

Asked by jim174 1 year ago

Answered by jim174 1 year ago

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Restore old version of Firefox and profile

I was running just "regular" Firefox on my Windows laptop. Yesterday my help desk had me upgrade to Firefox Extended Support Release to install a corporate email security… (read more)

I was running just "regular" Firefox on my Windows laptop. Yesterday my help desk had me upgrade to Firefox Extended Support Release to install a corporate email security certificate. I did not know when I installed this version of Firefox that it would overwrite my existing browser, and when it did, I lost all of my add-ins, extensions, bookmarks, etc. I'm hoping to be able to restore my old profile with all of the existing data I had. If I have to "downgrade" to regular Firefox I think that's fine since I just needed the ESR to install the security cert and that's complete now.

I looked on the about:profiles page and I have two other profiles, default and june19 (I presume the latter is from June 2019?), but I don't know how to determine which one is the preferred one. When I clicked Launch profile in new browser, it instructed me to create a new profile to protect my information and I hesitated to do that because I'm trying to restore an old profile, not create a new one. In case you can't tell, I'm not an advanced software user, so give instructions like you would to a 5-year-old or your grandma... lol. Thanks in advance!

Asked by amy.enderson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Udemy is not playing videos

Hi, The version of Firefox 68.9 on Linux CentOS 8.2 has problem playing videos from https://www.udemy.com Testing on macOS and Windows 10 the Udemy Courses are presented … (read more)

Hi,

The version of Firefox 68.9 on Linux CentOS 8.2 has problem playing videos from https://www.udemy.com Testing on macOS and Windows 10 the Udemy Courses are presented fine. I get dark video.

Asked by joseluisbz 1 year ago

Answered by James 1 year ago

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bookmark all tabs of all open windows

I would like to make a bookmark file with all the tabs in all the open windows, organised by window. The final goal is to be able to open all Firefox windows with all the… (read more)

I would like to make a bookmark file with all the tabs in all the open windows, organised by window. The final goal is to be able to open all Firefox windows with all their respective tabs in another browser, like Vivaldi; alternatively, to time stamp various such bookmark files, and open all the window with all their tabs I had open in Firefox, say, 8 months ago. Please have a look at the screenshot attached: it seems that the menu button Bookmarks → Bookmarks All Tabs makes bookmarks only of the tabs of the upper-most window. Thank you for any help.

Asked by adrianf 2 years ago

Answered by cor-el 2 years ago

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Manage cookies in a container

I am using Multi-Account Containers, and am unclear on how it interacts with the other cookie and storage management features of the browser. If I clear cookies from Pre… (read more)

I am using Multi-Account Containers, and am unclear on how it interacts with the other cookie and storage management features of the browser. If I clear cookies from Preferences -> Privacy & Security -> Cookies and Site Data -> Clear Data, does that clear all cookies in all containers, or just in "No Container"? Is there a way to delete/manage cookies within just a single container? Is there a way to delete/manage cookies for just "No Container"? Is there a plugin to help with this, or a manual means of editing cookies (editing text file or sqlite database)?

Asked by pavon 1 year ago

Answered by cor-el 1 year ago

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revert to Firefox opening in full screen

I followed the directions on a security site to protect online communication. It suggested one or more setting, which resulted in Firefox opening in a fixed size window b… (read more)

I followed the directions on a security site to protect online communication. It suggested one or more setting, which resulted in Firefox opening in a fixed size window by default. I would like to revert it back so that Firefox opens in full screen, but can't remember which settings were altered. Any suggestions on how to revert to full screen by default? Thanks in advance.

Asked by isatinov 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox opening all web pages with Weird characters

Couple of days ago I opened the Firefox but I saw it keeps opening all web pages with weird characters, I uninstalled it completely, refresh it on safe mode with no add-o… (read more)

Couple of days ago I opened the Firefox but I saw it keeps opening all web pages with weird characters, I uninstalled it completely, refresh it on safe mode with no add-ons, I see there is no problem with any other browsers suck as chrome or waterfox and others, this problem is only on Firefox...I removed all cookies and everything but still problem going, I use laptop windows 10 with last updates on it...I tried everything available on web sites but no work...I didn't do any changes in about:config...please help me out with this issue, thanks

Asked by dave1music 1 year ago

Answered by dave1music 1 year ago

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Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 1 year ago

Answered by cor-el 1 year ago

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always open link from history library in new tab

I like to open all urls and links in a new tab because then I don't loose the original tab's contents. So I have set browser.tabs.loadBookmarksInTabs to true. Alas if I c… (read more)

I like to open all urls and links in a new tab because then I don't loose the original tab's contents. So I have set browser.tabs.loadBookmarksInTabs to true. Alas if I click on a link in the history library it still replaces the actual tab. I know that I can do a middle click or a right click to get a new tab but I would appreciate if I could set the standard behavior to open a new tab. Is there a setting for this?

Asked by ffsync5 2 years ago

Answered by the-edmeister 2 years ago

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Gmail icons not showing

Is there a setting to get the contrast back on the Gmail web page? When I load the site I can't see the select icons/boxes down the left hand side, nor the action icons a… (read more)

Is there a setting to get the contrast back on the Gmail web page? When I load the site I can't see the select icons/boxes down the left hand side, nor the action icons at the top of the page like delete, mark as read, report spam etc. They are there because when I hover over where they should be with the mouse I get the text showing. They are quite faint in Windows but not showing at all in Linux. I have tried changing colours and different themes but nothing works.

Asked by saresoarc 1 year ago

Answered by cor-el 1 year ago

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Why can't I see and access my Firefox add-ons?

As of Firefox 77.x on macOS 10.14.6 I cannot access or see any of my add-ons in the browser page interface. • I've 'reset' Firefox. • I've trashed the .plist file for Fir… (read more)

As of Firefox 77.x on macOS 10.14.6 I cannot access or see any of my add-ons in the browser page interface.

• I've 'reset' Firefox. • I've trashed the .plist file for Firefox. • I've gone through the traditional routine of trashing favicons.sqlite, favicons.sqlite-wal, places.sqlite, places.sqlite-shm, and places.sqlite-wal. • I've verified that all my add-ons are currently valid ON and valid. • I've turned off and on extensions to see if one of them is causing the problem. • I've Quit and rebooted Firefox between each of these steps.

Nothing is helping. This apparently is an entirely new situation from when I was seeing this problem in previous versions of Firefox when I was always successful at solving this specific problem.

What changed and what do I do now? This severely hobbles my ability and willingness to use Firefox browser. Please end this madness. I'm to the point of irate, after all this trouble with add-ons.

Derek Currie

Asked by Derek Currie 1 year ago

Answered by Derek Currie 1 year ago

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Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 1 year ago

Answered by beta-tester 1 year ago

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can't Sign in with a security key to Microsoft account using Mozilla browser

Hello, For some reason, when using Firefox I don't see the option to Sign in with a security key to Microsoft account on Microsoft page: https://login.live.com/login.srf?… (read more)

Hello, For some reason, when using Firefox I don't see the option to Sign in with a security key to Microsoft account on Microsoft page:

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1599272482&rver=7.0.6738.0&wp=MBI_SSL&wreply=https:%2F%2Faccount.microsoft.com%2Fauth%2Fcomplete-signin%3Fru%3Dhttps%253A%252F%252Faccount.microsoft.com%252F%253Frefp%253Dsignedout-index%2526refd%253Dwww.google.com&lc=1033&id=292666&lw=1&fl=easi2

For instance, when using Chrome, or EDGE - i see that option, but with Mozilla I don't.

Is there a way to turn it on or to fix this issue? Please see below the screenshot when using Chrome browser.

Asked by Alex Valdivia 1 year ago

Answered by cor-el 1 year ago

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How will I be able to keep v68-based Firefox ESR during the Jul-Sep 2020 "overlap period"?

Just planning ahead here... I have Firefox 68.9.0esr (the latest esr version). I have Firefox set to “check for updates but let me decide whether to install them.” I hav… (read more)

Just planning ahead here...

I have Firefox 68.9.0esr (the latest esr version). I have Firefox set to “check for updates but let me decide whether to install them.” I have read that a new version of esr based on Firefox 78 will be released on June 30, 2020, but that there will be an approx 3-month overlap period during which one can alternatively choose to use additional 68.xx esr updates.

If I want to take advantage of this overlap period and keep using an up-to-date 68esr as long as possible, how would I do so? After June 30, will I be offered only 78esr versions, or will I be offered the “overlap” 68.xx? If the answer is that I will be offered 78esr as of June 30, how can I obtain the overlap 68 esr updates instead?

Thanks.

Asked by Rick216 1 year ago

Answered by the-edmeister 1 year ago

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How to migrate profiles when upgrading from one ESR minor version to another, e.g. from ESR 68.x to ESR 68.y?

We currently would like to upgrade our centrally installed Firefox ESR version and would like users to keep their settings and be disrupted minimally. Specifically we wou… (read more)

We currently would like to upgrade our centrally installed Firefox ESR version and would like users to keep their settings and be disrupted minimally. Specifically we would like to upgrade from 68.4.2 to the current 68.8.

I am aware that as of Firefox 67 a dedicated profile version is used for each Firefox version (https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation).

I had assumed that as it is only a minor upgrade of the same ESR version a new profile would not be necessary, however it creates a new empty profile by default.

The suggested solution to use Firefox Sync is not an option as creating Firefox Sync accounts for all our users would even be more overhead.

Is it indended behaviour that new profiles are created for the same ESR (major) version? Is there a simple way to migrate existing profiles?

Thanks.

Asked by junk-code 2 years ago

Answered by junk-code 1 year ago