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  • Archived

Firefox crashes

Firefox is crushed when it start up even in safe mode. Crash ID: bp-9888e555-33c8-49c5-8aac-953500190617 and Crash ID: bp-ff455878-7369-4488-8502-c72f60190617 Please tell… (read more)

Firefox is crushed when it start up even in safe mode. Crash ID: bp-9888e555-33c8-49c5-8aac-953500190617 and Crash ID: bp-ff455878-7369-4488-8502-c72f60190617

Please tell me what happened and how to solve it?

Asked by MaungPauk 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (read more)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 11 months ago

Last reply by FredMcD 11 months ago