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Internet speed significantly slow on Firefox than on other apps

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accur… (read more)

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accurate to 50 Mbps. Also when checked on Ookla Speedtest app on Windows, the speed is accurate (50 Mbps). I was trying to attach screenshots but it is stuck on 'Loading'.

Asked by MMG97 1 year ago

Answered by RobertJ 1 year ago

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Hyperlinks from any program other than firefox will not open

I am having an issue where no hyperlinks will open in firefox. Thunderbird will show the error below, but no other programs such as discord or open office will show any … (read more)

I am having an issue where no hyperlinks will open in firefox. Thunderbird will show the error below, but no other programs such as discord or open office will show any error or response when clicking on a hyperlink. I was looking through the default programs and settings and the advanced areas in those menus and found the pair of protocol below, which I changed and then changed back with no result.

I have just downloaded chrome and tried to open the links into it, with the same results as firefox.

Asked by BenNR 12 months ago

Answered by RobertJ 12 months ago

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Video DownloadHelper with companion app uses only one Firefox sub-process.

I am using Video Download Helper with companion app, when downloading videos, the DownloadHelper will uses only one process of Firefox with very high CPU and memory usage… (read more)

I am using Video Download Helper with companion app, when downloading videos, the DownloadHelper will uses only one process of Firefox with very high CPU and memory usage. . Ans cause it does not take advantage of all the CPU cores it is very slow, and uses high memory for that process and will make all tabs in Firefox slow.

It seems that this process is the core process for Firefox, although it is a sub-process. It is the process that almost doesn't uses GPU memory.

When finished, if I killed this Firefox process to clean memory, cause it will just accumulate the memory in that specific process, all the tabs in the Firefox will crash and can't be refreshed, until I close Firefox and open it again.

Usually when I kill a Firefox process that is not responding, it will crash a few tabs and they can be refreshed after that.

Is there anyway that can make the companion app uses all processes for Firefox, so it will distribute the CPU usage to all cores, and if used a high memory it will be distribute the memory to all process and will be easier to clean.

Asked by hanaana 1 year ago

Answered by hanaana 9 months ago

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After Windows 10 update bookmarks are gone and no files in Restore under Import and Backup

After a recent windows 10 update the bookmarks in Firefox disappeared. Microsoft could not help but suggested contacting Mozilla.There were supposed to be backups of book… (read more)

After a recent windows 10 update the bookmarks in Firefox disappeared. Microsoft could not help but suggested contacting Mozilla.There were supposed to be backups of bookmarks under "Import and Backup"/Restore/Choose File in the bookmark Library or manager but there are no files there. There was an article somewhere in Mozilla support about finding a file called places.sqlite but I did not completely understand the instructions. Does anyone know how I can restore my bookmarks or if there are known issues with the latest Windows update affecting Firefox?

Asked by kdnm 1 year ago

Answered by kdnm 1 year ago

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gmails open in window at the bottom of the page

Gmail problem: click on the individual email, instead of it appearing below the email, it pops up at the bottom of the page, where I can only read it by scrolling. … (read more)

Gmail problem: click on the individual email, instead of it appearing below the email, it pops up at the bottom of the page, where I can only read it by scrolling.

Asked by ceci718 11 months ago

Answered by jscher2000 11 months ago

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Ads are being blocked, but I can't find an ad blocker installed.

Some ads are being blocked in Firefox, but for the life of me, I cannot find where I might have an ad blocker turned on in Firefox or installed as a plug-in or extension.… (read more)

Some ads are being blocked in Firefox, but for the life of me, I cannot find where I might have an ad blocker turned on in Firefox or installed as a plug-in or extension. Chrome displays the ads correctly. Example site is www.milesawaygrandparenting.com. There are three ads at the bottom of most pages which display in Chrome but not (for me, anyway) in Firefox.

Where might I look or troubleshoot to find out where the ads are being blocked? I have McAfee Total Protection installed, and Privacy Badger also.

Asked by e_s_jones 11 months ago

Answered by McCoy 11 months ago

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upgrade to Firefox 67 broke my profile

I have have a profile folder that I have carried with me between computers to sync all of my addon preferences (NoScript per-site permissions). After upgrading to Firefox… (read more)

I have have a profile folder that I have carried with me between computers to sync all of my addon preferences (NoScript per-site permissions).

After upgrading to Firefox 67 that profile now seems to be forever inaccessible to me. Attempts to launch it in the about:profiles page result in a message box titles

'You've launched an older version of Firefox'

The only options thereon are 'Create New Profile' and 'Quit'. My question: how do I regain access to the profile I spent months building up?

Asked by grobber 1 year ago

Answered by cor-el 1 year ago

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How to open links to other websites in new a tab?

Hi, I want to open the links to other websites in a new tab. Example: links from google search results should open in a new tab but next page of google search results sho… (read more)

Hi, I want to open the links to other websites in a new tab. Example: links from google search results should open in a new tab but next page of google search results should open in the same tab. How can I configure this in about:config settings? Tabmixplus addon had this option but it's not supporting now.

Asked by shyam3089 1 year ago

Answered by McCoy 1 year ago

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Text size of menus and tool bars way too small. I want to be able to increase the size.

There were a couple of posts asking the same thing I am, but no answers to either of the. You used to have that Theme and Font Size Changer but I hear that is not very us… (read more)

There were a couple of posts asking the same thing I am, but no answers to either of the. You used to have that Theme and Font Size Changer but I hear that is not very useful anymore. Is there any other way to increase the text on tool bars and menus? It's just way too small. Text on web pages is fine but I can't hardly read the tool bars and menus unless I really squint. Why would you want to make it so terribly small with no way to adjust it?

Asked by Nikilet 1 year ago

Answered by cor-el 9 months ago

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"Your organization has disabled the ability to change some options"

Look, this is a huge problem because this message isn't just showing up on my Fire Fox browser, it's also on my TOR browser. I'm not seeking to fix TOR here, I'm just say… (read more)

Look, this is a huge problem because this message isn't just showing up on my Fire Fox browser, it's also on my TOR browser. I'm not seeking to fix TOR here, I'm just saying that it's on there too and TOR uses Fire Fox - this message appears nowhere else on my PC or browsers. My system was just purchased brand new in Feb. This message did not display when I dl either browser. I've NEVER downloaded ANY Avast or anything like it, I use Windows Defender and that's it. I'm not a techie - but I'm like really neurotic over hard drive space - I don't download ANYTHING unless I absolutely HAVE to with the exception of browsers. I only download those from their official websites though. I do play some games, I've only downloaded games from Steam, Origin, and Utomik. I do have all of their clients on my PC. Other than that, there's been NOTHING I've dl. I only included that info because I thought it might help. Can someone PLEASE help with this. I tried to look at the registry, I'm not seeing anything that seems amiss but I need more specifics - I've read the other questions and answers on this - but I don't know HOW to change anything to see if it helps. I already am scared to death to touch the registry.

Asked by pam_e86 12 months ago

Answered by cor-el 11 months ago

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Cannot drag files from download list

In the past I could drag files from the downloads dropdown. Now, in order to drag downloaded files I have to open the downloads folder, which is an additional step and a … (read more)

In the past I could drag files from the downloads dropdown. Now, in order to drag downloaded files I have to open the downloads folder, which is an additional step and a nuisance. I suppose this changed with a recent FF update.

Is there any way to get the old functionality back?

I'm using FF 67.0 64-bit on a Win 10 64-bit PC.

Asked by YossiD 1 year ago

Answered by jscher2000 10 months ago

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Max size of cache files

Hello I noticed that only files with size less than 8.5 MB are saved in the cache directory of my hard drive. Is it possible to change the system to save also larger fil… (read more)

Hello I noticed that only files with size less than 8.5 MB are saved in the cache directory of my hard drive. Is it possible to change the system to save also larger files in this directory? Is it connected with other programs, like CCleaner?

Asked by bobi444 11 months ago

Answered by cor-el 11 months ago

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Google Search not working w/ Firefox

Hi, When I do a search w/ Google it doesn't work w/ Firefox. Typically I get " your search did not match any documents" Google works fine w/ Chrome. Also, other search … (read more)

Hi,

 When I do a search w/ Google it doesn't work w/ Firefox. Typically I get " your search did not match any documents"

Google works fine w/ Chrome. Also, other search engines work fine w/ Firefox. Any help appreciated. Thanks

Asked by canyonlight3142 11 months ago

Answered by canyonlight3142 11 months ago

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I just upgraded to 67.0.1 (64-bit) of Firefox and all my bookmarks are gone.

I just installed "Firefox Quantum" version 67.0.1, and none of my bookmarks were copied from my previous version. So I looked at help files on how to import my old bookma… (read more)

I just installed "Firefox Quantum" version 67.0.1, and none of my bookmarks were copied from my previous version. So I looked at help files on how to import my old bookmarks from my last version of Firefox, and they're all about either importing from Chrome, or Safari, etc, or else they're about sync'ing my mobile devices to my laptop. I don't need any of that information. Why didn't Firefox keep my old bookmarks, the way it always has whenever I have upgraded to a new version? What did it do to my old bookmarks?

I'm kind of upset, because I have a lot of recent bookmarks that I will have lost (since last backup). I sure hope Mozilla didn't just delete all that.

Oh, and I do have a Firefox account, and I've logged in, but still can't find anything that will tell me how to get my bookmarks back.

Thanks.

Asked by Bastette54 12 months ago

Answered by Bastette54 12 months ago

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Problem at exporting passwords

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and … (read more)

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

Asked by jcfplanck 12 months ago

Answered by cor-el 12 months ago

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how to delete history prior to a certain date

Using FF 67.0.4 on Win 7 x64. I want to delete history prior to a date. If I open history sidebar and right click on May or April there is a "delete" option but selecting… (read more)

Using FF 67.0.4 on Win 7 x64. I want to delete history prior to a date. If I open history sidebar and right click on May or April there is a "delete" option but selecting it does nothing. Also if I right click on history entry and select "delete page" or "forget about this site" it does nothing.

Asked by oldman2 11 months ago

Answered by cor-el 11 months ago

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Open from external url a new windows in a new tab instead doesn't work

When I open an url from thunderbird, it is opened in a new window (not in a new tab). Though, I have "refreshed" thunderbird. I have checked on about:config that : browse… (read more)

When I open an url from thunderbird, it is opened in a new window (not in a new tab). Though, I have "refreshed" thunderbird. I have checked on about:config that :

browser.link.open_newwindow = 3 browser.link.open_newwindow.disabled_in_fullscreen = false browser.link.open_newwindow.override.external = 3 browserlinkopen_newwindow.restriction = 0 services.sync.prefs.sync.browserlink.open_newwindow = true

I really don't know what to do and I need your help ! Thanks Neutrinou

Asked by neutrinou 1 year ago

Answered by cor-el 1 year ago