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  • Archived

Firefox Sync not logging in, showing "The request was blocked for security reasons"

I just installed Firefox on a newly upgraded Work laptop & tried to sign-in to Sync. I am getting the 'The request was blocked for security reasons' error. This page … (read more)

I just installed Firefox on a newly upgraded Work laptop & tried to sign-in to Sync. I am getting the 'The request was blocked for security reasons' error. This page provides the "Troubleshooting" information for the same : https://support.mozilla.org/en-US/kb/accounts-blocked.

I have not received any mail from Firefox; searched through all my mail folders Inbox, All Mail, Spam, Deleted. I couldn't find any mail regarding 'confirmation' of my account from Firefox around the time I have attempted to add Firefox Sync.

This is a new installation of Firefox , just opened (after a "reset") & is in "factory" condition.

Asked by Abhiram.K 1 year ago

Last reply by McCoy 1 year ago

  • Archived

I don't care about cookies 2.9.9 pops up after firefox installation ...why ???

after a fresh installation of firefox windows 66.0.2 I get a SPAM tabsheet in firefox https://www.i-dont-care-about-cookies.eu/ this cant be good .... do you ha… (read more)

after a fresh installation of firefox windows 66.0.2 I get a SPAM tabsheet in firefox

https://www.i-dont-care-about-cookies.eu/

this cant be good ....

do you have a solution ??

rgds Jacob Blom

Asked by Jack4711 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Twice in the past 2 days, 'Top Sites' PINNED Google Search & Amazon to my 'Top Sites' selections.

Twice in the past 2 days, 'Top Sites' PINNED Google Search & Amazon to my 'Top Sites' selections. I NEVER USE GOOGLE. I USE DUCK-DUCK GO. I go to Amazon's Prime … (read more)

Twice in the past 2 days, 'Top Sites' PINNED Google Search & Amazon to my 'Top Sites' selections.

I NEVER USE GOOGLE. I USE DUCK-DUCK GO.

I go to Amazon's Prime video site (not their main search) about once a week. There are many other sites I use more frequently.

So why is the GOOGLE and AMAZON search engine being PINNED to my top sites? I WOULD NEVER DO THAT.

WTH IS GOING ON? THIS IS NOT RIGHT.

Asked by cfillekes 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Amazon, Etsy, and other sites don't behave normally on my laptop.

Hi, Okay, so I'm having problems with certain websites. Etsy is not displaying correctly (all of the information is shoved into a tiny column on the right side of the sc… (read more)

Hi, Okay, so I'm having problems with certain websites. Etsy is not displaying correctly (all of the information is shoved into a tiny column on the right side of the screen), Amazon doesn't do hover-over on images (eg, if I want to see the different pictures/variations of a product, I have to actually click each photo. In Subscribe and Save, I have to click whatever item I want to edit/skip, and go through a couple more screens, instead of getting the convenient popup), Carrabba's online ordering just doesn't respond or let me click anything. This is a "new" laptop (I bought it on sale a couple years ago and just dragged my feet migrating to it until my previous laptop completely died). I didn't have this issue on my old laptop, or any of the other computers in the house. Firefox is synced so all of the settings between my old and new laptop are the same. I've tried all the fixes (safe mode, troubleshooting settings, turning off hardware acceleration) to no avail.

My information: HP ENVY m7 Notebook PC Product# J9K05UA#ABA Windows 8.1 64-bit Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 12GB RAM Intel(R) HD Graphics 5500 NVIDIA GeForce 840M

All Windows Important and Optional updates have been installed, the graphics drivers are up to date, Firefox is up to date (66.0.2)...

Thank you for your help!

Asked by lizasaur 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

How to set cookies accepted for only specific website in Private Firefox?

I am trying to sign into a site regarding my medical prescriptions and information. It is a site that I trust. In the past, they were allowed to use cookies. Now, on t… (read more)

I am trying to sign into a site regarding my medical prescriptions and information. It is a site that I trust. In the past, they were allowed to use cookies. Now, on the updated Firefox private window, they will not let me use the site since cookies are not accepted. I need help with this as it is very important.

Otherwise, I will be forced to use a different browser that I DO NOT want to use.

Asked by Wille19 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube Crashes Frequently during Live Streams

I like to watch live youtube videos at work (live radio stations like ChilledCow) and it often crashes. Watching normal YouTube videos aren't a problem, but I will get er… (read more)

I like to watch live youtube videos at work (live radio stations like ChilledCow) and it often crashes. Watching normal YouTube videos aren't a problem, but I will get error reports where I have to refresh the page often.

I've tried changing the hardware acceleration settings and the about.config [media.webm.enabled] settings to false. Any ideas? Thanks for your help

Asked by tyscheff 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

My browser does not respond. We type in the address bar and nothing happens, not even some error message. The menu also does not work some options as internet option. I h… (read more)

My browser does not respond. We type in the address bar and nothing happens, not even some error message. The menu also does not work some options as internet option. I have already opened in security mode, I have disabled the plugins and extensions, I have restored firefox, I have completely uninstalled firefox and reinstalled, and lastly using applications like malwarebytes and superantispyware, I did a scan on the pc, keeping the same error.

bp-fe85d761-2d6b-46fe-b24c-857770190407.txt

Asked by elton_macedo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox overheats microsoft surface pro 4 and 6 with intel i

I purchase a Microsoft surface pro 4 and I used firefox . somehow the tablet overheated to the point of melting the glue tape and releasing the lcd panel from the box and… (read more)

I purchase a Microsoft surface pro 4 and I used firefox . somehow the tablet overheated to the point of melting the glue tape and releasing the lcd panel from the box and cooking the lcd panel to the shape of a turtle shell. now I have a surface pro 6 and when I use firefox even with minimal tabs the tablet overheats severely. this is ridiculous why does firefox cause the cpu to overclock and overheat and WORSE OF ALL THIS IS NON STOP

there is no doubt that firefox is the cause. I am using edge and chrome and the tablet is colder than my fridge.

why this cpu abuse.

Asked by nayadn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

Me aparece ahh la pestaña fallo todo el tiempo, tanto en firefox como en otros navegadores y he intentado en modo seguro , analice malware y esta todo bien , use ccleaner… (read more)

Me aparece ahh la pestaña fallo todo el tiempo, tanto en firefox como en otros navegadores y he intentado en modo seguro , analice malware y esta todo bien , use ccleaner, y no puedo arreglarlo, aquì estan los informes

bp-a04e7da6-79fe-4794-b528-45c940190407

bp-3525b6ed-876b-4f98-a904-94d5f0190407

bp-4b567fc9-9348-4d1a-9d9f-1a5ff0190407

bp-1d7ee051-dee7-4687-824c-109ba0190407

Asked by silvana78 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Erratic scrolling & page resizing

Erratic scrolling behavior & pages resizing when moving arrow, up/down & left/right keys don't work, Home, End, Pgup/Pgdn keys will not respond. This is why I st… (read more)

Erratic scrolling behavior & pages resizing when moving arrow, up/down & left/right keys don't work, Home, End, Pgup/Pgdn keys will not respond. This is why I stopped using Firefox for awhile. Had hoped this new release had fixed the issue. Have attempted every fix suggested by google to no avail. Whats the fix?

Asked by p31woman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox from the Snap Store becomes unresponsive and closes uncleanly

Fresh install of Ubuntu 19.10 with default install of Firefox frequently froze and closed without ending all processes, causing an error the next time I attempt to start … (read more)

Fresh install of Ubuntu 19.10 with default install of Firefox frequently froze and closed without ending all processes, causing an error the next time I attempt to start Firefox. Uninstalling the snap version and installing through apt seems to have resolved the issue.

Asked by rhysers07 1 year ago

Last reply by Mace2 1 year ago

  • Archived

Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (read more)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Asked by AntonKryloc 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

WHERE ARE MY BOOKMARKS!! STUPID MOZILLA...IM PISSED!

WHY did you NOT say or TELL ME BEFORE I did UPDATES that I would LOSE my BOOKMARKS . Now I can't get or find them THAT was REAR STUPID of you to do this!!!!1 PLEASE RES… (read more)

WHY did you NOT say or TELL ME BEFORE I did UPDATES that I would LOSE my BOOKMARKS . Now I can't get or find them THAT was REAR STUPID of you to do this!!!!1 PLEASE RESTORE them back to me or Im going to pass this info all around the net or I'm going to switch browsers!!! Thanks You, Mike

Asked by biscayne63 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 66.0.2+build1-Oubuntu0.18.04.1 will not play online video or audio on Odroid XU4, UBUNTU Mate 18.04

I have an Odroid XU4 with Ubuntu Mate 18.04 OS, 128 Gig eMMC main/system memory and 250 GB USB3 stick extra storage. My Internet access is LAN to DSL modem/router (15.1 M… (read more)

I have an Odroid XU4 with Ubuntu Mate 18.04 OS, 128 Gig eMMC main/system memory and 250 GB USB3 stick extra storage. My Internet access is LAN to DSL modem/router (15.1 Mbps down and 1.89 Mbps up). The video and audio works correctly when I select the same Internet content using a Chromium browser. I have used Firefox for years and would much prefer its user interface to that of Chromium. I have spent hours trying various "fixes" proposed by Internet helpers - most involving simple to complex command line procedures - none of which worked.

Asked by nohair86 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox crashes

Firefox keeps crashing on startup. I click on the icon in the Windows menu, there's a pause, then I see the crash reporter. When I click submit, the same thing happens. I… (read more)

Firefox keeps crashing on startup. I click on the icon in the Windows menu, there's a pause, then I see the crash reporter. When I click submit, the same thing happens. I started my portable app version of Firefox to get this submitted. I'm not sure the version of the Firefox that keeps crashing, but I've got auto updates set, so it should be quite recent.

This has been happening for a few days.

I've got the latest .dmp and .extra files, but not sure if I should try attaching them where it says "Add images:"

I just noticed the "Troubleshooting Information:" section. Not sure what will be accurate since I'm using a portable version of Firefox, not the one that keeps crashing.

Asked by sonofthe 1 year ago

Last reply by FredMcD 1 year ago