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  • Archived

How can I change Firefox so I can do the Recaptcha to get my mail at Yahoo?

Every time I go to Yahoo.com and try to sign into my mail accounts, I get the Recaptcha. It may ask me to click on all cars in the pictures. When I do that I notice the… (read more)

Every time I go to Yahoo.com and try to sign into my mail accounts, I get the Recaptcha. It may ask me to click on all cars in the pictures. When I do that I notice the "Continue" button is superimposed on the pictures of the cars and then when I try to click on the "Continue" button, I get a circle with a diagonal slash mark through it. Yahoo won't help me with this until I pay money. This problem started when their pay for phone tech program started. Please help!

Asked by Lisette22 11 months ago

Last reply by cor-el 11 months ago

  • Archived

firefox crash

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (read more)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.

please let me know if someone know the answers Thanks

Asked by lchow192 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Tab/tool bar for some websites is now empty

espn.com has bar at the top for showing the latest scores, and a tab bar below it for choosing specifics sports and some other things. Likewise, free.com has a tab bar at… (read more)

espn.com has bar at the top for showing the latest scores, and a tab bar below it for choosing specifics sports and some other things. Likewise, free.com has a tab bar at the top for choosing newspaper sections. They are now all empty (although the space is still present) when using Firefox. They display properly with Safari. This happened in the past few days. I think it happened when I upgraded to 66.0.3, although at that time I also played around with some settings try to fix a problem related to the upgrade (Firefox crashed during the upgrade and I lost my tabs as a result).

Asked by seejp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I keep losing the ability to download things

Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh o… (read more)

Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh on March 10th and now I'm having the same problem again. Basically it's unable to download anything. Email attachments, files from a website. A pdf from a facebook chat log. Firefox acts just like it does when you normally go to download a file. Brief pause, some activity in the bottom left corner. Everything appears exactly right except instead of that little extra window popping up to confirm how you want to save it or where. That window never pops up and nothing happens. No files show up in my download history or default download locations. I only use 3 add ons. Firefox Lightbeam, Flagfox and noscript. But even if I disable all of them and restart my browser the problem persists. So basically I'm opening up other browsers and copy pasting the URL's into them to quickly download stuff because my preferred browser keeps losing the ability to download things :/ and it's annoying to keep doing the restart option and toggle the few menu settings/background I have back on.

Asked by cosmic73 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Intermittent issue with Firefox windows going invisible

This is a hard one to provide steps for reproduction. The next time it happens I will take a screenshot. The issue is as follows: I'm on a 64 bit Ubuntu 18.04.2 LTS mach… (read more)

This is a hard one to provide steps for reproduction. The next time it happens I will take a screenshot.

The issue is as follows:

I'm on a 64 bit Ubuntu 18.04.2 LTS machine, with Firefox 66.0.3 installed. Every now and then (roughly once every 1 or 2 hours) I will do something in the browser, whether that be open a new tab, press play on a YouTube window or something else, the window will turn invisible. The frame of the window with the name of the tab up the top is still there, and I can drag it around no problem, but the actual content of the window is not there, I can see straight through it. At this point I've sort of ruled out it being an OS related issue, as Firefox is the only program on my system that seems to have this issue.

Any help would be much appreciated.

Asked by Reeceeboii 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Why is Firefox suggesting I add Duck Duck Go to my browser, WHILE I'M USING DUBK DUCK GO?!!

Pretty annoying to be looking at a Duck Duck Go screen while Firefox is telling me I should add it. Used to only be something the dumb android app did, now its on my PC b… (read more)

Pretty annoying to be looking at a Duck Duck Go screen while Firefox is telling me I should add it.

Used to only be something the dumb android app did, now its on my PC browser

I'm kind of a Firefox fan, but there are some things that get very annoying. This is another forum I'm sure, but the android app is hardly usable its so slow to load, I end up opening Google which is antithetic to why I have Firefox. And when I DO wait on the app, and Duck Duck Go loads...there it is, a Firefox ad suggesting I get Duck Duck Go...that I already have!

Whats going on with Mozilla?

Asked by KennyD3 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Having Problems with Dropdown Menu on a particular site.

I'm having problems with my dropdown notification and profile menus at this particular site: https://splinternews.com/ The problem only started after the patch for v.66. … (read more)

I'm having problems with my dropdown notification and profile menus at this particular site:

https://splinternews.com/

The problem only started after the patch for v.66. The problem is that when I navigate to the site, the dropdown menus - which you get by clicking on the numbered icon or profile icon in the top right of your page after you log in - work sometimes and other times you can't. I makes the site mostly unusuable since you can't see your notifications. It's kind of a crap-shoot. I thought messing around with and toggling on and off "Performance" standards might work, and it appears that it does change things for a minute or two, but then it ceases to matter.

Do I need to downgrade? Where is the downgrade page?

Asked by FireFoxFan1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Each time firefox is updated I keep getting Firefox Not Responding

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFT… (read more)

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFTER getting Not Responding. Changed performance settings with no change. I do not have any add-on. This is truly very disruptive. If I could figure out how to import all of my saved web pages I would stop using Firefox and use Edge. As of today I HAVE NOT received any answers on how to correct this problem from Mozilla

Asked by RobN1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is constantly crashing on Windows 10

Firefox 66.0.3 is constantly crashing on Windows 10 64bit. It doesn't matter if I am actively doing something or if it is idle. The frustrating part is there is nothing i… (read more)

Firefox 66.0.3 is constantly crashing on Windows 10 64bit. It doesn't matter if I am actively doing something or if it is idle. The frustrating part is there is nothing in about:crashes to indicate why this is happening. I've tried reinstalling, refreshing, etc. to no avail. Any assistance will be greatly appreciated!

Asked by wolverine130 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes

In many pages, always show me this message: "Wow! Your tab just failed." What should I do? This is a lot of codes-problems of Firefox. bp-9fe1e71e-3f59-4271-aac0-548ff019… (read more)

In many pages, always show me this message: "Wow! Your tab just failed." What should I do?

This is a lot of codes-problems of Firefox.

bp-9fe1e71e-3f59-4271-aac0-548ff0190322 22/03/2019 16:52

bp-1cfd43c6-dced-4da3-b26d-9d5f80190322 22/03/2019 16:51

bp-fb2967b8-6ab3-4702-a5e2-5b6430190322 22/03/2019 16:47

bp-f7771b7f-8ba8-42b8-ac86-f4cd20190322 22/03/2019 16:47

PD: Sorry for my bad English, I'm Spanish

Asked by DrPingas 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (read more)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Asked by AntonKryloc 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

网站文件被认为是危险文件,申诉无效?

我所在公司的网站受到过攻击,被火狐浏览器列为诈骗网站。现在网站已经恢复,但其中有些文件的 URL 依然被提示为诈骗网站。为了正常访问,实际上我已经改变了文件的URL。但那些 URL 我不希望被提示为诈骗网站。 根据页面提示“安全信息由 Google Safe Browsing 提供”,但是谷歌浏览器也启用了安全检查,却没有对相同链接提示风… (read more)

我所在公司的网站受到过攻击,被火狐浏览器列为诈骗网站。现在网站已经恢复,但其中有些文件的 URL 依然被提示为诈骗网站。为了正常访问,实际上我已经改变了文件的URL。但那些 URL 我不希望被提示为诈骗网站。 根据页面提示“安全信息由 Google Safe Browsing 提供”,但是谷歌浏览器也启用了安全检查,却没有对相同链接提示风险信息。我申诉过程中,曾收到 StopBadware Team<contact@stopbadware.org> 给我回复邮件,声明我的网站没有被列入黑名单。 我想问题还是在火狐浏览器这里,到底是依据什么,直到现在依然把我的网站列为诈骗网站,我很困惑。 被提示风险的链接有多个,这里列出一个:https://www.acorninternationalgroup.com/wp-includes/js/jquery/jquery.js?ver=1.12.4

请尽快帮我解决问题,我已经申诉了很长时间

Asked by qiaoyu.jerry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When trying to backup bookmarks the file is never written (neither json nor html) - the last backup file is dated 12 March, after that nothing.

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. S… (read more)

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. Since 12 March I have bookmarked several times but the system reverted to 12 March every time an update or similar occured. Checking the bookmarksbackup and bookmarks folders I find the newer sets of bookmarks have never been stored. So when I try to backup and check the folder the backup should be in (tried a variety of options just to see what happens) the file has NOT been written. I do not want to lose the current set and will therefore not force a new import by deleting locals.sqlite. So I need a fix to be able to store the bookmarks I have now. HTML does not work either, by the way.

Asked by KNResident 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Had FF 32bit changed to 64bit and 'Services' remained 32bit, some times twice a day my system LOCKS up, how do I change Services for FF to 64bit?

As Admin opened "Services," "Mozilla Maintenance" rite clicking then selection "Properties" "Recovery" then "First failure" drop down "Run a Program," six (6) lines down … (read more)

As Admin opened "Services," "Mozilla Maintenance" rite clicking then selection "Properties" "Recovery" then "First failure" drop down "Run a Program," six (6) lines down to "Run Program" box clicking upon "Browse" RB then selecting the path to my 64bit "Mozilla Maintenance.exe" entering that within the BOX without any HELP. Then went into the Program Files (x86)\Mozilla Maintenance Service\Uninstall.exe (removing the 32bit Maintenance Services from "Services").

Going again as Admin into the "Program Files\Mozilla FireFox\maintenanceservice_installer.exe" thinking that would install my 64bit Mozilla Maintenance serevcices.exe for my 64bit which it did not, my 32bit is back after a restart. How do I make this change?

May the "CREATOR" shed the ever "Love Light" upon thee . . . TIA, CU L8R, 'd' "LoneWanderer" "Only you can control your future." Dr. Seuss

Asked by NTLS 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is running out of disk space.

On my Linux workstation running version firefox 66.01 it displayed the message "Firefox us running out of disk space. Websites contents may not display properly. Visit "L… (read more)

On my Linux workstation running version firefox 66.01 it displayed the message "Firefox us running out of disk space. Websites contents may not display properly. Visit "Learn More" to optimize your disk usage for better browsing experience.

The disk space on my Linux is ample with more than 20 Gig free. can anyone explain the message?

Asked by Mace2 1 year ago

Last reply by IanT 1 year ago

  • Archived

Every time firefox updates it creates a new folder on data HDD

I have multiple hard drives in my computer and every time Firefox updates, it creates a folder that no one has permissions to access on one of my data hard drives. I bel… (read more)

I have multiple hard drives in my computer and every time Firefox updates, it creates a folder that no one has permissions to access on one of my data hard drives. I believe the folder is always named something like MSIa78b492.tmp It's such a pain to have to go into the permissions and edit them so I can delete the folder.

Why is Firefox creating these folders and how do I stop it without turning off updates?

Asked by Username987123 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is already running, but not responding? bollocks!

hello. i am trying to open a new window by right clicking on the pinned taskbar item and using "Open new window". "Firefox is already running, but is not responding. The… (read more)

hello. i am trying to open a new window by right clicking on the pinned taskbar item and using "Open new window".


"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."


the problem is is that i want to open a new window while already having one open. the already opened window is responding just fine. and i don't want to close it or save the session or bookmark all tabs.


only thing i have been able to work around for this is... while in the already opened Firefox window, create a new tab, right-click and move that tab to a new window. i can also right-click a URL and open in new window.

i am on Windows 10 Home. and this issue only started happening after updating Firefox to 66.0.3 (64-bit).

on a side note... the same thing occurs when trying to use the following from the context menu on pinned taskbar item... "Open new tab" "New private window"

and also when directly clicking "Firefox" in the context menu of the pinned taskbar item.


any help is appreciated! thank you!

Asked by AdamSwine 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Deleted passwords on desktop by accident; I have a copy left on my android device, how can I recover them? either sync to a new account or export them.

I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I reco… (read more)

I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I recover them? I don't want to try sync in-case it deletes my only copy, ive had unsuccessful attempts at rooting my phone for the files which is why im asking if i can just sync them to a new account? android 7, firefox 61. Thank you

Asked by JMindy 1 year ago

Last reply by McCoy 1 year ago