Firefox Support Forum

Due to problems with upgrading my Ubuntu to 18.04, I've been forced to use a LIVE DVD for the last 8 months instead of a properly installed Ubuntu. This LIVE DVD crashes or drops out from time to time so each time this happens I have to re-sync the Firefox it brings up. This re-sync requires a verification code to be sent by email, but because that email has to go through my Google filtering process, it usually takes longer than the code's 5 minute validity before I receive it. When I do finally get it and enter the received code back in Firefox, I'm told the code is invalid or expired. This is because 5 minutes validity is just too short a time for my setup. If it were 10 minutes, that would allow me to go into Gmail -> Settings -> Accounts & Import -> Check email from other accounts -> and then order Gmail to perform a special immediate mailcheck on my selected account. As a slow elderly old codger myself, I find it too hard to do all this within 5 minutes. Why can't we make it 10 mins?

I was suddenly getting prompts to update Flash Player. This hadn't happened in months, so I hadn't updated Flash Player in a good while. The first time, I ignored the warning prompt and activated Flash anyway and played the video. This was from tcm.com (Turner Classic Movies). The second time, I decided I'd better update Flash Player, and did so. But now the video wouldn't play at all. There was a locked box icon. I searched on various fixes, looked at a few Mozilla support pages, did a plug-in change starting from the sandwich icon at upper right, same thing. Found another fix idea. Went into the C drive, navigated eventually in Windows to the Macromed and Flash folders, and deleted NPSWF32_9_0_0_169.dll. The red locked box went away. A video played. Next time out, though, back to nothing. In IE, the link will play.

I have found only way to get rid of it is to set firefox to "never remember history". All other methods of clearing history upon closing firefox, fails to clear.

Costco sign-in stopped working a few weeks ago (not sure, but I suspect it was a change in Firefox release). If I click the sign-in link on the costco.com website, nothing happens. Same if I try to go directly to that sign-in url (https://www.costco.com/LogonForm). I called Costco and was told the problem is known to them and is a Firefox browser issue. I have other browsers installed and they do not have the problem (Cyberfox, Opera, Avast, Chrome)

All of a sudden, I got a notice that my Adblock Plus addon was disabled and needed to be updated. I went to their Web site and tried to download it again, but got a message that it was "corrupt". Following their Help, I found this page: https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes?redirectlocale=en-US&redirectslug=unable-install-add-ons-or-extensions#w_corrupt-extension-files

I deleted the files mentioned, which were all extensions.json plus one extensions.ini, then closed and re-opened Firefox and again tried to download and got the same message.

After creating an account at hy-vee.com, and upon first logging in, Password Manager (PM) prompted to save my login info, which it did successfully, and I can see it listed in PM. However, whenever I return to the site, PM doesn't populate the login fields, and I have to enter the user/pswd info manually. Thanks for any help.

I've been accessing the following website for years on Firefox with no issues. It uses Flash, and I've never had a problem playing the game until Firefox updated to 64.0. Now when I click to play the game, it says it is loading, but it never does. I have disabled any ad blocker or other similar add-on, but it doesn't help. I keep Flash up to date, and have even unchecked the box in the plugin that says "Block dangerous and intrusive Flash content" in case that was the problem, but that hasn't helped.

I can access the site and play the game on Chrome without a problem, but not on Firefox. I'm not the only one who uses this website who is having this problem.

Any ideas what is going on? I don't want to revert to Firefox 63.0.3 if I don't have to, but I'd prefer to play this game in Firefox if possible.

Website: http://webccgame.com/?page=home

Thank you!

Since installing Firefox 65 on my mac, an annoying blue dropdown box appears every time I search using the URL bar (Awesome Bar?). I can't tun it off. Please see attached screen shot. Prefs/Search/Provide Search Options box is unchecked. about:config/browser.urlbar.autocomplete.enabled is set to False. I would really like to turn it off. Any ideas? Thanks in advance.

Hi,

On Firefox 65.0.1, out of nowhere, one of my sites is saying:

"You have denied sharing of your location in your browser. Please change your browser settings if you want to share location". I have been using the site for years and haven't changed any settings - in my Firefox preferences my "permissions/access your location" is still set to "allowed". I contacted the site and they said:

"How do I turn on location sharing in Firefox? Configure access settings for all sites 1. Enter the command about:config in the browser's address bar. 2. In the window that appears, click I'll be careful, I promise!. 3. Enter geo.enabled in the Search line. 4. To allow location to be determined for all sites, right-click “user set” and choose Toggle."

But there is no "user set" to toggle. The only words that appear are "Preference Name" "geo.enabled" "Status" "default" "Type" "boolean" "Value" and "true" (again, couldn't attach image here?).

Help!

I purchased a new laptop running windows10, and had the tech install Firefox (free version) as my antivirus software. I did the same thing with a new desktop PC six months ago. Without any add-ons or extensions, ads never pop-up, display, or otherwise run on my desktop. However, on the new laptop, with the same Firefox settings, I am seeing ads on many sites. The ads are unrelated to the site I'm visiting, and in some cases are a bit objectionable. I don't understand why the same settings don't produce the same results in Firefox on different computers. I've read about installing extensions or even another product to block ads, but if I didn't have to do that on the desktop, why do I have to do that on the laptop?

The Export instructions are simple enough, but after I click "Save", the bookmarks.html file is not on my desktop as specified. What am I doing wrong, if anything?

Hi,

I like having my local HTML file as a homepage which gives me links to my favourite sites. However, Firefox doesn't seem to support loading a local homepage in a new tab. I have attempted to resolve this by setting up a server and using the My Homepage addon which kind of workds, but it's extremely slow and cumbersome.

Would be very grateful if someone had a better idea.

I have Notifications blocking set to all websites. However, I was surprised to come to the website below and have a Notifications permission request pop up. What's the deal?

https://www.tckpublishing.com

Also, related - in Preferences, under Content Blocking, it says:

"Heads up!

                   Blocking cookies and trackers can cause some websites to break. It’s easy to disable blocking for sites you trust. Learn how"

But when I click on the Learn how link, it doesn't tell me how.

When I click on the Manage Exceptions button right next to the Content Blocking heading, I get a pop up that says, "Exceptions - Content Blocking" and "you have disabled content blocking on these websites." Yet there's no way to add any URL provided there.

When I go to a website that I want to not block tracking on, I click on the lock or shield symbol, and click on Permissions and am taken to the pop up and again cannot add this website address.

How am I supposed to set any Permissions if this functionality doesn't actually work?

Firefox suddenly doesn't show any content on Start page, even though I have done a reset/refresh and checked and rechecked the appropriate settings in options. I am running Windows 10, and have used FireFox for years without a problem.

Any suggestions short of a complete uninstall of the browser?

Thanks, Robb

To reiterate, after reading up on your browser I thought I would give it a shot. Tell me if it's possible to have a home page that I can populate with 'icons' of my favorite websites which would make it unnecessary to type their addresses into the URL field, e.g. http://www.whatever.whatever

Hi,

I am experiencing some troubles with Firefox Add-on webpages since, as I can estimate, version 60 onwards.

- Firefox Add-on webpages (https://addons.mozilla.org/en-US/firefox/) look wrong and I cannot download or install any extension.

- Also the Firefox Add-on tab (about:addons) looks weird and updating extensions fails.

- Trying to download an extension directly (such, for instance, https://addons.cdn.mozilla.net/user-media/addons/1347/clippings-6.1.3.1-fx.xpi?filehash=sha256%3A07b13f5ecfb2e4c960980faa7c8e4ef4a2ac7f9c458bf083c7bcb72efb674edf) renders a "Unable to connect" error.

- I can see Firefox Add-on pages correctly in Chrome but not in Vivaldi and Safari.

I have unsuccessfully tried the following suggested solutions:

- Refresh the page.

- Clear cookies and cache.

- Re-start Firefox with add-ons disabled.

- Refresh (reset) Firefox.

- Create a new profile.

- Disable hardware (acceleration) performance.

- Disable anti-virus.

- Disable firewall.

I have also tried to follow the suggestions in the following links without any success:

- https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

- https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

When I load the Firefox Add-ons main page the console outputs:

Content Security Policy: Directive ‘child-src’ has been deprecated. Please use directive ‘worker-src’ to control workers, or directive ‘frame-src’ to control frames respectively.

Content Security Policy: Couldn't process unknown directive 'prefetch-src'

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://addons-amo.cdn.mozilla.net/amo-c9540ad5377a2101592d.css. (Reason: CORS request did not succeed).[Learn More]

Content Security Policy: The page's settings blocked the loading of a resource at inline ("script-src"). firefox:9:1

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://addons-amo.cdn.mozilla.net/amo-0760732e46f8f83d4fa1.js. (Reason: CORS request did not succeed).[Learn More]

None of the "sha512" hashes in the integrity attribute match the content of the subresource.

So I think that there may be a problem with CSP or with CORS. I have managed to disable CORS but does not do the trick. I can find a way of disable CSP.

I am running:

Name: Firefox Version: 65.0.1 Build ID: 20190211233335 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:65.0) Gecko/20100101 Firefox/65.0 OS: Darwin 17.7.0

Any ideas?

Thanks a lot for your attention and time.

Today Firefox upgraded to version 65. It still does not work with Netflix. Firefox version 60 was the last version to support Netflix. is there some reason that I do not understand why Mozilla may not want FF users to stream Netflix?