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  • Archived

firefox won't update

I downloaded the latest from on site, and checked the description-menu which maintains the programs updated. Still I receive a notification bar maintaining Firefox to be… (read more)

I downloaded the latest from on site, and checked the description-menu which maintains the programs updated. Still I receive a notification bar maintaining Firefox to be critically out of date. The 'update now' button leads to afresh download. This is a potentially significant security risk.

Asked by jsjowett 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

how can i turn off the "new update" notification?!?

I am past sick and tired of having to click the "not now" notification window. i see mozilla has removed the option to turn off notifications, and i'm irate at the direct… (read more)

I am past sick and tired of having to click the "not now" notification window.

i see mozilla has removed the option to turn off notifications, and i'm irate at the direction mozilla is taking with this.

case in point, i updated recently and some idgit at mozilla decided "hey, let's completely change the control panel, look, all settings, and everything else!..."

i am one step from deleting firefox from all my devices...I'VE HAD IT

if i can't choose how and when i want to update, then forget it....i'm DONE with firefox...

oh, and the jerks that wiped out all of my settings in the last update?...you can go [ahem] yourselves

Asked by plastic_jeezus 2 years ago

Last reply by leogali 1 year ago

  • Archived

Why did a certain website suddenly stop loading?

I have been playing poker on this site... https://www.youdagames.com/en/online-games/governor-of-poker-3-free/ As of yesterday, June 3rd, the game simply will not load. … (read more)

I have been playing poker on this site... https://www.youdagames.com/en/online-games/governor-of-poker-3-free/

As of yesterday, June 3rd, the game simply will not load. Already tried clearing the cache, no good. Upgraded flash, nope. They suggested another browser. I have opera so tried, and it works just fine. I don't use opera. Don't really want to either. One browser is fine.

They finally admitted they just did a game upgrade and suddenly now firefox won't work? Sounds to me like this browser has an issue, not their game. Since it works on another browser.

~~~~~~~~~~~~~~~~~~~~~~~~~~~ I'm on version 64 and please DO NOT tell me to upgrade. The next version will AUTO upgrade without my knowledge or permission. VERY BAD AND STUPID IDEA TO FORCE THINGS ONTO PEOPLE! Let ME decide when, why, and IF I need an upgrade. NOT YOU! Hoping when you come out with the next version you LISTEN TO PEOPLE and stop forcing upgrades. Bad enough I have to click "not now" every damn time I launch this thing. STOP IT!!!! This has been said by MANY PEOPLE too. LISTEN! STOP IT! So an upgrade isn't happening. If I have to I'll simply switch to opera. Really don't want to do that.

Hoping you can figure out why this simple game site suddenly stopped loading.

I will forward this post to the support person I've been talking with. MAYBE you two can get together and figure out what went glitchy? (I have been reading many similar complaints while searching your very confusing maze of a site trying to find where to post this. So it seems you have problems on many fronts with sites not functioning.)

Asked by Artmaker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I've set everything to German (!), but Firefox still assumes that I prefer Spanish although I do not speak Spanish!

I've set everything to German (!), But Firefox still assumes that I prefer Spanish although I do not speak Spanish, probably because I installed Firefox for the first tim… (read more)

I've set everything to German (!), But Firefox still assumes that I prefer Spanish although I do not speak Spanish, probably because I installed Firefox for the first time, when I went on holiday with my notebook in Spain and used Spanish Wi-Fi. Since then, many platforms such as LinkedIn or Google always open up in Spanish for the first time. What can I do to ONLY get German or English at the first call of new pages? With the Chrome browser, the pages ALWAYS come in German or English, never in Spanish.

Asked by gxmx 2 years ago

Last reply by McCoy 2 years ago

  • Archived

When trying to access Airbnb I get: The owner of www.airbnb.com has configured their website improperly. This site uses HTTP Strict Transport Security (HSTS)

When I try to access the AirBnB site from my Mac laptop, I get the response below. No problem accessing other sites, and AirBnb says they cannot help me. I'm not very … (read more)

When I try to access the AirBnB site from my Mac laptop, I get the response below. No problem accessing other sites, and AirBnb says they cannot help me.

I'm not very tech savvy, so I'd appreciate any advice to be step by step. Much appreciated!


Your connection is not secure

The owner of www.airbnb.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Asked by lpthiele 2 years ago

Last reply by VerizonSucks 2 years ago

  • Archived

How do I permit access to my Microphone

Helo. Can anyone help me please? I am trying to use "Messenger for Desktop" to phone Facebook friends. I can hear them but they cannot hear me. My inbuilt-microphone is … (read more)

Helo. Can anyone help me please? I am trying to use "Messenger for Desktop" to phone Facebook friends. I can hear them but they cannot hear me. My inbuilt-microphone is selected as default & works with my Zoiper Softphone. The suggestions here (https://support.mozilla.org/gl/questions/1228717?mobile=0&fpa=1 ) do not work One of the reasons I am always slow to update Firefox (I have 66.0.4) is that the "help" available always has been rendered useless by innovations. I believe "desktop for windows" requested mike access once, & I believe I hit "allow".....but there seems no way at all to verify, check, change or modify this permission! If I hit (i) / Permissions / Cogwheel / Microphone I simply have an empty list for sites than have already asked permission. The "allow" / "deny" options are long gone. There is no way to "force" a permission or set one up. Similarly this page (https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions ) has suggestions that do not work.. If I go to the website (https://messengerfordesktop.com/) A request does not pop-up as stated. And the section on managing permissions is also outdated. When you arrive at Permissions/Microphone/Settings there is no way to INPUT a site. There is only a blank list for sites that have already asked permission. Please can somebody tell me how to FORCE a permission?

Asked by wilts43 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Firefox is uninstalling Mcafee Webadviser when my computer shutdown/restart

I ask this question before and other people have. I posted this problem about a one or two month ago. And my problem seem to have been solved. But the problem came bac… (read more)

I ask this question before and other people have. I posted this problem about a one or two month ago. And my problem seem to have been solved. But the problem came back again.

What was happening and what is happening is that I down loaded Webadviser from McAfee to firefox and it seem to work fine but when I shut down my computer firefox uninstall webadviser.

A few months ago this happen too and what I did was to uninstall webadviser using window uninstall and go into my programs files and manually delete all remaining webadviser mcafee files, this seem to resolved this problem.

But last few days it happen again, of course, I tried completed uninstall but this time the problem remains. Webadvisor works fine until I shutdown. This is happening on both of my computers.

I think this is related to the latest Firefox or webadvisor updates. I think either one or both of them update within the last few days. I am running the current version of Firefox and version 4.0.7.213 Webadvisor which should be the latest versions.

I think what is happening is that Firefox is uninstalling webadvisor everything there is a shutdown/restart (perhaps a virus protection feature?) Is there a way to disable this only for web advisor? Of course if there is a standard solution or better solution please let me know.

Asked by tank_ace 2 years ago

Last reply by Pj 2 years ago

  • Archived

video stream speed up? With Chrome there is a video stream accelerator, cannot find 1 for firefox, any advice on stopping freeze/buffering? = Linux mint

video stream speed up? With Chrome there is a video stream accelerator, cannot find 1 for firefox, any advice on stopping freeze/buffering? = Linux mint Thanks. … (read more)

video stream speed up? With Chrome there is a video stream accelerator, cannot find 1 for firefox, any advice on stopping freeze/buffering? = Linux mint

Thanks.

Asked by pastypete 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox hotkeys changed

Hi. I'm not sure when it happened, because I usually leave Firefox update itself automatically. I like to use ctrl+enter to complete .com URL, shift+enter to complete .ne… (read more)

Hi. I'm not sure when it happened, because I usually leave Firefox update itself automatically.

I like to use ctrl+enter to complete .com URL, shift+enter to complete .net URL, and ctrl+shift+enter to complete .org URL, and add alt key to these hotkeys to open it on separate window. Only ctrl+enter seem to work and shift+enter was replaced to searching on default search engine on separate window. But I do it by doing alt+enter.

What are the new hotkeys and how do I change them back?

Asked by kilemol 2 years ago

Last reply by cor-el 2 years ago

  • Archived

every time firefox updates, my saved logins, passwords and settings are gone. I must uninstall and reinstall to retrieve

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this k… (read more)

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this keep happening? Please respond as this is extremely annoying and frustrating.

Asked by Sherrie 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Previous fix to eliminate unwanted question marks no longer works.

The solution below no longer works. My current version of Firefox is 64.0.2 When did this problem start for you? On Mac, Firefox 56 ratcheted up the security sandbox, lim… (read more)

The solution below no longer works. My current version of Firefox is 64.0.2

When did this problem start for you?

On Mac, Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and some fixes were made in Firefox 57, but they might have missed some font types or unexpected font file locations.

To see whether this is the problem, and as a temporary workaround, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox

Asked by robkuhnjr 2 years ago

Last reply by Franknca 2 years ago

  • Archived

Does refresh firefox lose tiles pinned on new tab

My Firefox is slow to open. And I get a message "refresh firefox" But no amount of web-searching will tell me if this action will lose my tiles pinned on new tab. Can any… (read more)

My Firefox is slow to open. And I get a message "refresh firefox" But no amount of web-searching will tell me if this action will lose my tiles pinned on new tab. Can anyone help me with this? It took me so long to arrange the sites I wanted on new tab, that I'd rather put up with the slow start than start over.

Asked by wilts43 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox opens but doesn't show on screen

Periodically, every three/four months, on my wife's Lenovo computer with Windows 10 Firefox has the following problem; she opens it but the Firefox window doesn't appear… (read more)

Periodically, every three/four months, on my wife's Lenovo computer with Windows 10 Firefox has the following problem; she opens it but the Firefox window doesn't appear on the screen. Firefox is open but is not visible. I usually uninstall it and reinstall it for her and everything works fine for a few months, then the same problem. I've seen complicated solutions on now closed questions, but I'm just wondering why this happens at periodical intervals. She's not very good with computers and if no one's around her to help her it's a problem. Is there no very easy solution for this? Can't you create an app to download that automatically solves the problem? Thanks Gianmaria A Firefox fan since 2004.

Asked by giesse1968 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

The turn off updates options was removed in version 63. Please put it back in! Pop-up VERY ANNOYING!

I do not use automatic updates on any application for common sense reasons of security and stability. Every time I boot Firefox it now prompts me to update and I am quite… (read more)

I do not use automatic updates on any application for common sense reasons of security and stability. Every time I boot Firefox it now prompts me to update and I am quite sure I'm not the only user that doesn't appreciate being auto nagged multiple times every day.

Asked by browseruser1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How can I move/delete bookmarks from Other Bookmarks by tag (without duplicating/deleting those that have been successfully sorted)?

I've started the slow process of sorting my bookmarks -or at least the ones that I remembered to tag when I created them- out of "other bookmarks". Unfortunately, while I… (read more)

I've started the slow process of sorting my bookmarks -or at least the ones that I remembered to tag when I created them- out of "other bookmarks". Unfortunately, while I can go into the Library window, select a tag, select all the items with that tag, and hit CTRL + X, doing this still only seems to copy the bookmark (despite graying it out like it knew what CTRL + X was supposed to do). Now I have duplicates, and deleting them presents equally probably-a-bug problems. Even if I figure out which duplicate is the "old" bookmark under the tag (such as by renaming them and checking which one was added to the target folder), deleting it deletes both. The best workaround I've been able to figure out is to temporarily change the target URL of the one I'm about to delete, since, as I correctly deduced (thanks @mybrain), it's deleting based on the target. Is there any better workaround, or should I report this as a bug (as I was going to do anyway) and hope for a fix? Also, where would the best place to make that report be?

Asked by Twisted_Code 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

copy text from a page with ajax

I can't be able to copy text from a page that open a ajax window. http://nimb.ws/2W8Grx (normal product tech-info closed) http://nimb.ws/pFDA6x (tech info product page op… (read more)

I can't be able to copy text from a page that open a ajax window. http://nimb.ws/2W8Grx (normal product tech-info closed) http://nimb.ws/pFDA6x (tech info product page open by click on product name)

Asked by centoasa 2 years ago

Last reply by jscher2000 2 years ago