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  • Archived

Firefox freezes when i open a particular youtube video !

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI I cant do anything in the interface which goes glitchy after a while,… (read more)

Hi My firefox freezes when i open this youtube video https://www.youtube.com/watch?v=QAU_8GEgSwI

I cant do anything in the interface which goes glitchy after a while, forcing me to shut it from task bar and restart. It took me a while to understand the problem was with the youtube video. If i dont open that link, everything works normal. Also, Earlier (till yesterday) i was watching that video without any such problem.

I tried updating and reinstalling firefox completely but still facing the same issue with this particular video. I cant figure out whats the problem !

Please help.

Asked by anisetra 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox 64 (Win 10) keeps crashing particularly when a save or open dialogue pop up window is being used

As the title says. I have removed and reinstalled Firefox, I have run in safe mode, I have run with add ons disabled and have even reset Windows and reinstalled everythin… (read more)

As the title says.

I have removed and reinstalled Firefox, I have run in safe mode, I have run with add ons disabled and have even reset Windows and reinstalled everything from scratch

Heres a couple of crash reports:

https://crash-stats.mozilla.com/report/index/9c00a517-65b3-4514-ae41-fd19e0181224 https://crash-stats.mozilla.com/report/index/718e46d7-8a11-41cc-8a26-fe0c70181224

Any help gratefully received.

Many thanks

Asked by JamieEff 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

cannot load one specific website

Have tried everything I know possible to access one website that others say works fine. It's http://wildguzzi.com Have tried clearing history, cache, DNS, extensions, oth… (read more)

Have tried everything I know possible to access one website that others say works fine. It's http://wildguzzi.com

Have tried clearing history, cache, DNS, extensions, other browsers, etc but cannot access this forum from my or my wife's computer.

Asked by egschade 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Why is Mozilla shutting down

It started two-three weeks ago and it shuts down more often now. I don't remember installing something or doing something different than before. I already cleaned Firefox… (read more)

It started two-three weeks ago and it shuts down more often now. I don't remember installing something or doing something different than before. I already cleaned Firefox and it didn't help. Usually I don't have too many bars open and now it closes even if it is only one bar open. It immediatly opens again, but without any reports about the shutting down. Is there a possibility to repair it?

Thank you in advance!

Best regards, Ana Domuta

Asked by anadianad93 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How can I get a persistent vertical toolbar on the left with ALL my bookmarks?

I want vertical tabs on the right and vertical bookmarks on the left ALL THE TIME. LEFT and RIGHT are important here, and should not be disregarded. It was perfect back… (read more)

I want vertical tabs on the right and vertical bookmarks on the left ALL THE TIME. LEFT and RIGHT are important here, and should not be disregarded. It was perfect back in firefox 4x, but then something happened. I have something like 700 bookmarks, and it takes forever for them to load from the 'bookmarks' button. I export them to html, which file I use as a home page, but the vertical list on the left is better.

Asked by pmglory 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Updated and now won't restore last session

Can't see the tabs that I left open when I last used Firefox on my PC. I always have the option marked to restore previous session on Firefox. I"m so frustrated!!! Plea… (read more)

Can't see the tabs that I left open when I last used Firefox on my PC. I always have the option marked to restore previous session on Firefox. I"m so frustrated!!! Please help.

Asked by KELev 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox, both laptop and android, is NOT respecting server cache control settings.

Firefox v.64 on laptop and android refuses to expire browser cache according to server settings. Chrome obeys the settings and expires the old content as directed by brow… (read more)

Firefox v.64 on laptop and android refuses to expire browser cache according to server settings. Chrome obeys the settings and expires the old content as directed by browser cache settings (Header set cache control and Expires by type) in both .htaccess and previrtual hosts include.

On the desktop under Options > Privacy & Security > Cookies and Site Data, I have selected Block cookies and site data > Third Party trackers

and

Keep until they expire

I don't see this setting on Android?

but regardless, Firefox continues to show old content long after the servers cache expire date/time.

Asked by bacg 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Facebook not working on firefox but works with other browsers, already tried to use firefox whilei n safe mode but nothing happend, any tips?

Facebook is not properly working on firefox and I've tried to open it in other browsers but it works well, even facebook messenger is has this error(please see screenshot… (read more)

Facebook is not properly working on firefox and I've tried to open it in other browsers but it works well, even facebook messenger is has this error(please see screenshot) https://imgur.com/6zqA5kX I've already tried restarting firefox in safe mode but nothing happend. Can someone help me?

Asked by noeladrian5 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

All attempts to download fail after upgrade to firefox 64.02 (64bit)

After latest update 64.0.2 (64-bit), all attempts to download any file of any type fail. I have tried different sites, and different file types. As soon as I click a file… (read more)

After latest update 64.0.2 (64-bit), all attempts to download any file of any type fail. I have tried different sites, and different file types. As soon as I click a file link on the browser page to download, the download starts (as indicated by the download arrow at top of firefox windows) but then immediately fails. When I look in the download folder the file size is zero. There is no additional information in the download window other than the text Failed and the name of the file. I have even tried https://www.mozilla.org/en-US/firefox/new/

Asked by terafox 2 years ago

Last reply by cor-el 2 years ago

  • Archived

FF 64.x How to DISABLE automatic updates

Hi! Still STRUGGLING w/ FF (Vs. 64.0x) ... Each (UNwanted) update makes it worse so I want to DISABLE updates; or at least have the choice of whether or not I want to ins… (read more)

Hi! Still STRUGGLING w/ FF (Vs. 64.0x) ... Each (UNwanted) update makes it worse so I want to DISABLE updates; or at least have the choice of whether or not I want to install them. I can AXS prefs.js but there are no text strings similar (exactly like) the examples online, here, etc....

I have: 'user_pref("app.update.enabled", false); ' which is already set to false so I’m not sure why I still get these updates?. PLEASE ADVISE. Thank you Signed a VERY disappointed Mozilla faithful.

HERE ARE THE DIRECTIVES FROM MY PREFS.JS (ALL RELATING TO "UPDATE")

user_pref("app.update.disable_button.showUpdateHistory", false); user_pref("app.update.download.attempts", 0); user_pref("app.update.elevate.attempts", 0); user_pref("app.update.lastUpdateTime.addon-background-update-timer", 10-digits); user_pref("app.update.lastUpdateTime.background-update-timer", 10-digits); user_pref("app.update.lastUpdateTime.blocklist-background-update-timer", 10-digits); user_pref("app.update.lastUpdateTime.browser-cleanup-thumbnails", 10-digits); user_pref("app.update.lastUpdateTime.experiments-update-timer", 10-digits); user_pref("app.update.lastUpdateTime.recipe-client-addon-run", 10-digits); user_pref("app.update.lastUpdateTime.search-engine-update-timer", 10-digits); user_pref("app.update.lastUpdateTime.services-settings-poll-changes", 10-digits); user_pref("app.update.lastUpdateTime.telemetry_modules_ping", 10-digits); user_pref("app.update.lastUpdateTime.xpi-signature-verification", 10-digits); user_pref("app.update.service.enabled", false); user_pref("app.update.service.errors", 1);

P.S. I've used Mozilla based browsers and email clients ever since I started using PCs. I realize one gets what one pays for but, like most other S/W these days (ESPECIALLY MS WINDOWS 10) sit aeems we are the alpha testers. (“Volunteers” – despite not wanting to!) which holds VERY true for FF and Tbird. So I guess we are giving back indirectly.

Asked by vtanyav 2 years ago

Last reply by McCoy 2 years ago

  • Archived

I can't save html page. "Couldn't be loaded", I found that, all problems in "prefs.js" file. But I can't to find the row to change it.

All problems in %APPDATA% config files. I think, that problems in "pref.js". I tried to do all thing, but helps only when I start clean Firefox(w/ addons and settings) … (read more)

All problems in %APPDATA% config files. I think, that problems in "pref.js". I tried to do all thing, but helps only when I start clean Firefox(w/ addons and settings)

Asked by DarkDuino 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Images from twimg.com will not load

hi wonder why wont images from pbs.twimg.com load up at all? (when they are embedded on another site) i have tried everything from here also, but it is still not working.… (read more)

hi

wonder why wont images from pbs.twimg.com load up at all? (when they are embedded on another site)

i have tried everything from here also, but it is still not working... :

https://support.mozilla.org/en-US/kb/fix-problems-images-not-show https://support.mozilla.org/en-US/questions/1174098


i have adblock and noscript, but those have a separate whitelist, and every other hostname is working just fine...

NB! when i select "View image", then the image loads up perfectly fine on the new image page.

ff 64.0 (win7 64bit)

(the same problem was with all of the previous versions also, atleast up to 54 or what i had during the last issue)

Asked by screenshot 2 years ago

Last reply by Pj 2 years ago

  • Archived

I cant open hotmail in firefox 64.0 on 2017 mac running High Sierra

A couple of weeks ago I discovered I can no longer open my hotmail account. Ive tried numerous times going through my desktop link and also by googling hotmail and trying… (read more)

A couple of weeks ago I discovered I can no longer open my hotmail account. Ive tried numerous times going through my desktop link and also by googling hotmail and trying it that way.It asks me to sign in and after that nothing happens.Previously I just clicked on the sign in box and it did it automatically. Ive searched the web and tried the suggestion of typing in about:config and turning the option of changing the option

    security.ssl.enable_ocsp_stapling to false but that hasnt worked.
Chrome and Safari let me open hotmail without any problems.

Can anyone help? Thanks in advance

Asked by alphonso49uk 2 years ago

Last reply by McCoy 2 years ago

  • Archived

trying to play a game on kongregate.com the play button will not display...but works on chrome

i posted 2 pictures. one is on firefox where the play button wont come up. the other is chrome how it should look. please help. ive tried rebooting pc and browser, tried … (read more)

i posted 2 pictures. one is on firefox where the play button wont come up. the other is chrome how it should look. please help. ive tried rebooting pc and browser, tried reinstalling firefox

Asked by zwats05 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I use firefox to access my Outlook email account. When trying to reply to an email a message says please try later. It also won’t let me add images.

I use firefox to access my Outlook email account. When trying to reply to an email a message says please try later. It also won’t let me add images. Sometimes,if I wai… (read more)

I use firefox to access my Outlook email account. When trying to reply to an email a message says please try later. It also won’t let me add images. Sometimes,if I wait, the message disappears, sometimes not. If I use another email account [and using Chrome] I have no problem. I use firefox without problems for other tasks. Please advise what to do.

Asked by keithwoodrow 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Video & PayPal Issues

I use Firefox & Chrome. The same videos skip with Firefox, but not Chrome. I'd prefer not to use Chrome, but updates to Firefox are causing problems! Doesn't matte… (read more)

I use Firefox & Chrome. The same videos skip with Firefox, but not Chrome. I'd prefer not to use Chrome, but updates to Firefox are causing problems! Doesn't matter whether they're on YouTube, FB, or wherever. I've tried dealing with the buffering solutions, but that doesn't work. I don't have time to troubleshoot Firefox all day.

Also, on various sites, my PayPal won't pop up during purchases. I have to use Chrome with the exact same website link. Really, what's going on with all these updates? I also use some add-ons and block cookies, etc. Not as many add-ons with Chrome, though.

Trying to get myself more secure in a world that is breaking down everybody's browser walls. Chrome hasn't made changes in a long time, but with the constant updating of Firefox, 3rd-party software just can't keep up!

Asked by King Ray 2 years ago

Last reply by Pj 2 years ago

  • Archived

How to zoom by default?

I have a (temporary?) visual impairment and need large fonts. If I increase the font size beyond 24dpi, it breaks the layout of most pages. Zoom doesn't affect page layou… (read more)

I have a (temporary?) visual impairment and need large fonts. If I increase the font size beyond 24dpi, it breaks the layout of most pages. Zoom doesn't affect page layout, but I have to hit the key a bunch of times for every new tab.

Is there a way to save your zoom level?

Before someone points to zoom.minPercent and zoom.maxPercent, (contrary to several articles on the web) they do not save your zoom level. I still don't understand what browser.zoom.siteSpecific does, but it doesn't help either.

TIA, Dan

Asked by dhaskell 2 years ago

Last reply by cor-el 2 years ago

  • Archived

All links now open in the same tab. How do I get links to open in a new window?

Prior to the most recent update, if I clicked on a link, it opened in a new window. If I closed the window, I was back where I started. Now, links open in the same tab… (read more)

Prior to the most recent update, if I clicked on a link, it opened in a new window. If I closed the window, I was back where I started.

Now, links open in the same tab, no matter how I select options under "TABS". Getting back to where I started can be very tedious and confusing.

Opening links in a new tab would be OK, but that doesn't work either. All links open in the same tab.

How can I improve the way links open?

Asked by rogerVJO 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

it won't bring up the sell page on ebay

When I'm in Ebay and I want to post and advert to sell something, the sell page doesn't come up. Instead I get a page with a load of meaningless text from which I can go … (read more)

When I'm in Ebay and I want to post and advert to sell something, the sell page doesn't come up. Instead I get a page with a load of meaningless text from which I can go nowhere. I've spoken to Ebay and they told me to change browser, which I did and this works, but why can't I do this in Firefox. Its the only page that doesn't open properly. ps, I'm not very computer literate, so if you can help please bear this in mind. When Ebay asked me to change browser I didn't know what they mean't, but fortunately my wife did.

Asked by jellysan 2 years ago

Last reply by McCoy 2 years ago