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Font appears messed up only on Mozilla, only on one PC

Hello! So, I was working on a new blog on which I'm using the Rubik font from Google fonts. Everything was fine for several days, but today, after working for some time o… (read more)

Hello!

So, I was working on a new blog on which I'm using the Rubik font from Google fonts.

Everything was fine for several days, but today, after working for some time on it, the font just got messed up randomly (see attached image).

I added the font on a different, testing site and it shows messed up there as well, so it's not something website related.

Now, the shocking part is that it gets messed up only on Mozilla and only on the Mozilla browser that's on my Desktop PC.

I asked a friend to check it out and I also checked it out on my laptop, and the font is fine on other Mozilla browsers, as well as other browsers.

Other fonts from other websites are fine as well.

What troubleshooting I performed:

- Checked the font with Inspect Element, as it's shown here: https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts and the font is set up correctly;

- Deleted the whole history since the beginning of time (cookies, cache, everything);

- Closed and opened Firefox again;

- Opened Mozilla in Safe Mode (hardware acceleration is disabled by default in safe mode);

- Restarted my PC;

- Uninstalled Mozilla as it shows here - https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer. Deleted the profile folder and everything.

- Installed a fresh copy again with no add-ons, no nothing.

Nothing worked. That font is still messed up on Mozilla, on this PC.

It doesn't make any sense, especially since it went nuts randomly without a particular reason.

Does anyone have an idea of what could be the problem and how to fix it?

Any help would be appreciated!

Thanks!

Asked by Radu_B 1 year ago

Answered by jscher2000 1 year ago

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Firefox constant crashing on OS X

Beginning with Firefox 58, I haven't been able to use it for more than 5 minutes as it constantly crashes. There is no crash report to speak of, only the 'Restore tabs' o… (read more)

Beginning with Firefox 58, I haven't been able to use it for more than 5 minutes as it constantly crashes. There is no crash report to speak of, only the 'Restore tabs' option.

I tried all the guides I could find: - restarted with all addons disabled - fully wiped any installations and downloaded a new version - I am running Mac OS Mojave 10.14.1 (18B75) (lastest version) - about:crashes does not list any reports

I am forced to use other browsers because of these crashes, which is unfortunate. I also use Firefox on Windows 10 and I've never seen it crash. I also recall it crashing on High Sierra as well, so the Mojave upgrade wasn't the source.

Can anyone help me out with debugging this issue as I simply cannot solve it by myself and I've exhausted all the official guides as well as other topics.

Thank you.

Asked by serbaniuliuscezar 1 year ago

Answered by serbaniuliuscezar 1 year ago

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Update to ver 64 breaks operating system

1. Win 7 Pro 64 bit working error free. 2. Updated from FF ver 63 to FF ver 64 3 Computer starts having hard freeze when even Task Manager will not load and cursor is … (read more)

1. Win 7 Pro 64 bit working error free.

2. Updated from FF ver 63 to FF ver 64

3 Computer starts having hard freeze when even Task Manager will not load and cursor is frozen.

4. Only reset button reboot works.

5. Symptom is repeatable.

6. Restored system image.

7 Computer once again error free.

8 After repeated nags from FF, once again updated FF to ver 64 (64 bit).

9. Symptoms in nrs 3&4 above return.

10. Restored system image and computer is error free.

11. Ignoring nags from FF to update to ver 64 (64 bit)

12. Now what?

Asked by wotnwabbit 1 year ago

Answered by wotnwabbit 1 year ago

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Firefox not functioning right

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install Now the issue is and has been is I load Firefox and sometimes I c… (read more)

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install

Now the issue is and has been is I load Firefox and sometimes I cannot even access anything from the address bar it just sits there.

Its kinda hit and miss I can click on a tab and sometimes my favs are there and its all good. Seems like its doing its own thing..........no no we dont want that :)

What are your suggestions?


Thanks, Natalie

Asked by Starzcast 1 year ago

Last reply by Pj 1 year ago

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Firefox (linux-Ubuntu) will not automatically fill in login username (but does fill in password) on website "safeway.com" login page - why?

I only have this problem with safeway.com. Firefox will not save the username (email address) for my login there. It does save my password, but I always have to manually … (read more)

I only have this problem with safeway.com. Firefox will not save the username (email address) for my login there. It does save my password, but I always have to manually enter the username.

Recently I tried manually editing the saved passwords (under "Preferences") - the username was blank for the safeway.com entry, so I put it in. This had no effect and the username field still is not filled in for that site.

Does anyone else have this problem with the login page on Safeway.com? I am using Firefox 63.0.3 (64-bit) for Ubuntu, but this problem has been present for at least a couple of years.

Asked by squishua 1 year ago

Last reply by islander1 1 year ago

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Gah. Your tab just crashed. We can help.

I get this crash message every day on the same website. Some days I get it more than once. Today I have received it three times in the last hour. This is an important sit… (read more)

I get this crash message every day on the same website. Some days I get it more than once. Today I have received it three times in the last hour. This is an important site. It is the website of the largest circulation newspaper in my state. I check it every single day for statewide news. Why cannot Mozilla fix this problem that has been ongoing for many months? Please stop telling me that you can help, and actually fix it.

Asked by loyall 1 year ago

Last reply by cor-el 1 year ago

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Firefox tab hangs

A while back I started having problems with tabs hanging in Firefox. This happens arbitrarily, in any site, without any user input. It may happen with tabs that have been… (read more)

A while back I started having problems with tabs hanging in Firefox. This happens arbitrarily, in any site, without any user input. It may happen with tabs that have been on the background for a long while or with a brand new tab that I just opened. I'm attaching screenshots for a tab (that was) showing Facebook and one for a new tab without any site loaded. Whenever this happens, there will be a "WebContent" process at 100% CPU. The only solution is for me to kill that process.

I'm seeing this in two different computers, work and home. The usage pattern between these two is quite different, although I do have Firefox sync in both of them. I've tried deleting my profile (rm -rf ~/.mozilla/) but that hasn't helped. I've tried using safe mode and couldn't reproduce the error, but since these crashes happen about twice a day it's hard to say for sure. There are no crash reports in about:crashes.

Any tips to troubleshoot this problem?

Asked by NicoBr 1 year ago

Answered by FredMcD 1 year ago

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secure websites won't open

Last night firefox stopped letting me open any https websites. Chrome doesn't have any problems, just firefox. I have version 63.0.3. I have tried everything that I fi… (read more)

Last night firefox stopped letting me open any https websites. Chrome doesn't have any problems, just firefox. I have version 63.0.3. I have tried everything that I find on the internet to try. I have windows 10 and am using the windows defender firewall, there are no family settings that are set up. Can anyone help? Below is a screen shot of what I am getting when I try to go to google.com

Asked by mpexton 1 year ago

Last reply by mpexton 1 year ago

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Firefox crashes

This is a brand new install of firefox, and it keeps crashing (as did my previous install of firefox). It only seems to crash when 1) another instance of firefox was just… (read more)

This is a brand new install of firefox, and it keeps crashing (as did my previous install of firefox). It only seems to crash when 1) another instance of firefox was just closed or 2) I clicked a url in another app.

Asked by derxen 1 year ago

Last reply by derxen 1 year ago

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Firefox does not trust DigiCert Global Root CA even though trust is set

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOW… (read more)

I've had trouble accessing websites that use a certificate that's signed with the DigiCert Root CA. As an example, if I open up blog.mozilla.org, I get a SEC_ERROR_UNKNOWN_ISSUER.

This is somehow related to my user profile. If I create a new profile, the problem disappears.

I've tried deleting cert*.db in my profile directory to no avail. I checked about:config and I couldn't find any relevant non-default configuration.

To my surprise, if I want to manually set the trust of the certificate in the certificate manager ("Edit Trust"), it tells me that the certificate is trusted. However, if I click on "View Certificate", I get the following error: "Could not verify this certificate because the issuer is unknown."

I don't know much about CAs, but it seems to be surprising how the issuer of a Root CA could be unknown, isn't that the whole point of a Root CA that it does not need to be signed by another certificate?

The more important question: Where in my profile may I have a non-default option that causes Firefox to not trust the DigiCert Global Root CA?

Asked by morxa 1 year ago

Last reply by cor-el 1 year ago

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I can no longer access my NatWest website

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connectio… (read more)

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data couldn't be verified. Please contact the owners of the website to inform them of this problem.

I looked on your help site to see if there were others with this challenge and found some comments from some sanctimonious prat to the effect that this should be remedied by the website owner and that eventually the website would no longer be able to be accessed by any other browser such as Chrome, Edge etc. Great, but I need to see my bank accounts online and rather than change banks, I am changing to Edge so that I can. Eventually NatWest may have to change their security but until then I am going to move away from Firefox, and, I know I only contribute a small amount to your "cause" every year but I shall take that away as well - you are too "holier than thou" in your approach to security and take no thought of how its implications affect the user.

Asked by Totley 1 year ago

Last reply by FredMcD 1 year ago

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Firefox much slower compared to other browsers on MacBook Pro

Hi there. After years of not using Firefox, I decided to give it another try and installed it on my 13 inch Mid 2010 MacBook Pro. It's the latest Firefox release (63.0.… (read more)

Hi there.

After years of not using Firefox, I decided to give it another try and installed it on my 13 inch Mid 2010 MacBook Pro. It's the latest Firefox release (63.0.3) and I notived that it is still a lot slower compared to other browsers. Pages loading slower, videos are choppy, and it also seems to use more power and memory.

So I decided to do some tests not to rely only on my observations, and it seems that I'm right. I'm using the latest Mac Os High Sierra 10.13.6 with SSd drive and 8GB of RAM.

I googled some browser tests, and I found this website: https://browserbench.org and ran all 4 tests available, and compared it to the latest version of Safari (12.0.1), the latest version of Chrome (70.0.3538.102) and here is what I found:

Firefox: Motion Mark: 49.13 Speedmeter: 21.5 Ares-6: 207.57ms JetStream: 62.505

Chrome: Motion Mark: 54.58 Speedmeter: 27.4 Ares-6: 72.39ms JetStream: 62.919

Safari: Motion Mark: 98.79 Speedmeter: 34.5 Ares-6: 58.29ms JetStream: 85.729

As you can see, the Firefox performance is rather poor, and it's been like that on my MacBook since I remember. I thought this new Quantum one will be much better, but I'm very disappointed.

Why is this happening? Why is Firefox so slow? I'd appreciate your thoughts on this.

Best

Asked by waveman 1 year ago

Last reply by waveman 1 year ago

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firefox crashes when popup exception button clicked

When trying to add a site to the exception list firefox crashes as soon popup exception button clicked! The browser simply freezes, no error message, its just stuck. Only… (read more)

When trying to add a site to the exception list firefox crashes as soon popup exception button clicked!

The browser simply freezes, no error message, its just stuck. Only way to recover, force close firefox.

The issue even occurs when Firefox freshly opened.

Asked by Charles8 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

remove malicious bookmark from sync

Problem: clicked a link in an email, loaded a webpage which can't be closed - as it just re-opens, and I'm prevented from accessing preferences (by the page reloading in … (read more)

Problem: clicked a link in an email, loaded a webpage which can't be closed - as it just re-opens, and I'm prevented from accessing preferences (by the page reloading in rapid succession) to untick the 'restore previous session' box, hence after restarting FF the malicious page keeps popping up.

Eventually in the profile folder found & renamed the three 'sessionstore-backups' files then disabled sync on the other computers to prevent the bookmark spreading.

NEEDED : a way to delete the sessionstore-backups in Sync on the default FF server.

Preferably in a format which a humble computer user can follow : that's someone who doesn't have much knowledge beyond what is picked up in daily use.

Asked by h4n5 1 year ago

Last reply by h4n5 1 year ago

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Keep being logged out of website immediately after logging in.

Unable to use online banking website. I can log in fine, but get logged out automatically as soon as the page loads. Only happens with this one website. Able to access… (read more)

Unable to use online banking website. I can log in fine, but get logged out automatically as soon as the page loads. Only happens with this one website. Able to access it with IE. Already tried clearing cookies, no luck.

Asked by Inadvertant_Isle 1 year ago

Last reply by FredMcD 1 year ago

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Captured a Firefox Hacking Incident in History

My Amazon and PayPal accounts were recently hacked, apparently using Firefox Password Manager. I've since changed the passwords for the accounts in question and also enab… (read more)

My Amazon and PayPal accounts were recently hacked, apparently using Firefox Password Manager. I've since changed the passwords for the accounts in question and also enabled a password for Firefox. Attached is a redacted version of the hacking session. I have a few questions.

1) If someone's accessed my decrypted Firefox password file, should I assume every saved password has been compromised?

2)How do I get a list of all these sites if I do need to change the passwords on all or many of them?

3) Is there any way to tell if this attack was launched from inside my apartment or remotely? I think I know the DNS ip of my home system at the time.

Your help is much appreciated.

Asked by sbjohn 1 year ago

Answered by jscher2000 1 year ago

  • Archived

Firefox crashes

I get crashes relatively regularly and can't see anything that tells me why. It most often happens while watching YouTube videos. This latest crash also happens in safe m… (read more)

I get crashes relatively regularly and can't see anything that tells me why. It most often happens while watching YouTube videos. This latest crash also happens in safe mode and now I can't start firefox at all.

My latest crash ID is: bp-2351dc3c-c3f0-4b04-954a-a19a10181130

Asked by stilvoid 1 year ago

Last reply by stilvoid 1 year ago

  • Solved
  • Archived

Youtube problem

Hello, I realized when i only use youtube with mozzilla every now and then i chevk my history watch and all of sudden the history is turned off and i didnt do it and i f… (read more)

Hello, I realized when i only use youtube with mozzilla every now and then i chevk my history watch and all of sudden the history is turned off and i didnt do it and i find videos that i didnt watch at all and i have a 2 facor authentication.

But when i switch to chrome the problem disappears.

How can i solve it with firefox?

Asked by Mirkob 1 year ago

Answered by FredMcD 1 year ago