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  • Archived

Downloaded the newest version, now won't connect to facebook, says it's certificate is invalid, won

Downloaded the latest update, now I can't access facebook and a lot of other sites. The message that facebook has improperly configured its certificate appears, will no … (read more)

Downloaded the latest update, now I can't access facebook and a lot of other sites. The message that facebook has improperly configured its certificate appears, will no allow exception. Re installed, still a problem. Firefox screwed something up with the download.

Asked by FGriffin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't log into bank account. Was told problem w/ Firefox & to use a different browser. Started a month ago.

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638. According to the bank,… (read more)

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638.

According to the bank, the problem was reported to Firefox and not resolved.

Asked by EmilyBooth 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box.

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box. This problem began… (read more)

Firefox Quantum 63.0.1 (64-bit) greys out credit union website (https://www.ucu.org/), it is impossible to click any links or to fill in the login box. This problem began after latest update to 0.1. Restarting Firefox with all add-ons disabled makes no difference. I can still access the website with Internet Explorer. I have tried all the solutions I could find on the support pages, but nothing seems to work. Firefox has no problems with any other websites.

Asked by Kajima54 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

prime info Spot took over my Google Search Engine

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google… (read more)

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google search bar, which I've since just removed), the google search results no longer come up. Instead, I'm redirected to a search engine called: http://search.primeinfospot.com/?tp1=dbc19016-3c27-4231-bf81-d50a9c367fda&kw=sarch

Going through my search history when this happened, it seems it came out of this "Browser Update" (here's the start of the site, removing all the gobbly gook that followed it but maybe but don't click on it to be safe?)

https://www.logicalplatforms.com/

I've tried simply adjusting my firefox settings. restoring default but firefox seems to think this is my default. any ideas on how to remove this and insure it's not doing other bad things to my comptuer? thanks!

Asked by mauimauk 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

PDF Files don't open in firefox now

Hi, I'm currently running version 63.0.1 , something has changed with my browser, previously when I clicked on a pdf file it would automatically open within the firefox b… (read more)

Hi, I'm currently running version 63.0.1 , something has changed with my browser, previously when I clicked on a pdf file it would automatically open within the firefox browser. It's rather frustrating to me as a user of this great browser when a pdf file attempts to open using something other than firefox. I feel sure there MUST be some method to correct this issue. Thanks, David

Asked by David 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I can't type say a zipcode into web pages..I can copy and paste them but can't type anything

I go to say Zillow and try to type an address I wanna search for but it just stays blank...but if I copy and paste it..it works.

Asked by DragonsRanger 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I have been doing my banking online for years, now when I try to go to the website it states "error sec library failure". I am a senior easy instructions.

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into th… (read more)

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into the bank. A warning comes up "error sec library failure. I am a senior and do not understand what it is trying to tell me. thanks for any help

Asked by annnaplatt 1 year ago

Last reply by McCoy 1 year ago

  • Archived

My bookmarks are missing and none of the articles in the help forum solved the issue

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "li… (read more)

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "library" Having tried importing them from back up and converting to HTML files but still not showing in Firefox anywhere.......... please help!

Asked by SimonCheese 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My passwords and web pages have disappeared from options, and insecure licence is stopping searches

Since up date on 3rd Nov, I have been having problems. I cannot make a google search or open Facebook as I get an insecure certificate notice. However, I am able to ope… (read more)

Since up date on 3rd Nov, I have been having problems. I cannot make a google search or open Facebook as I get an insecure certificate notice. However, I am able to open other https sites, such as Hotmail. I have tried adjusting the clock, rebooting.

In addition, all the web pages and passwords saved in options have disappeared. I have relied on this for storing my passwords.

Asked by PjAt 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I drive a Mac. The Firefox icon in my dock suddenly changed from the usual Firefox logo to looking like a notepad with a short ruler, pencil and pen; so why?

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been t… (read more)

I have an iMac (running macOS Mojave (version 10.14) . If I wished to open Firefox I could always easily find it on my Dock because the Dock icon for FF has always been the regular red fox in a circle. Then today I went to open Firefox and I couldn't find it on my Dock. After careful observation using the magnifier I discovered that the Firefox program is still there, but its icon has been replaced by a totally insignificant looking icon that looks like a white notebook, with a small ruler, pencil and pen on top. - What gives? - Is this the "new" icon for FF? - I don't like it. It's harder to find. - I didn't ask for the change, nor did I do anything (as far as I know) to prompt it to happen. signed: TEZ123

Asked by TEZ123 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes / doesn't open

Hi, Firefox does not open. No safe mode, no admin mode. Crash Report window opens every time. Here's the Crash ID: bp-f980db56-97ed-46dc-a9bd-b743a0181106 Thank you for a… (read more)

Hi,

Firefox does not open. No safe mode, no admin mode. Crash Report window opens every time.

Here's the Crash ID: bp-f980db56-97ed-46dc-a9bd-b743a0181106

Thank you for any suggestions.

Carsten

Asked by new_user 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

bookmarks will not work

FF 63.0.1 My Bookmarks will not save or edit. I have tried disabling all Addons and starting in Safe Mode. Still no ability to save or edit Bookmarks. Is there a way to… (read more)

FF 63.0.1

My Bookmarks will not save or edit. I have tried disabling all Addons and starting in Safe Mode. Still no ability to save or edit Bookmarks. Is there a way to repair the Bookmarks function?

Asked by Ron 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FVD_Downloader_Module is hogging my machine - How do I resolve this?

This particular module (FVD_Downloader_Module) is hogging my machine. It is using about 50% of CPU (Windows task manager) on an ongoing basis, and making the machine hang… (read more)

This particular module (FVD_Downloader_Module) is hogging my machine.

It is using about 50% of CPU (Windows task manager) on an ongoing basis, and making the machine hang the whole time.

Why does this module do this? Is there any way of stopping it?

The add-ons I have are Ant Video Downloader, Flash Video Downloader, My Video Downloader and Grab Any Media.

I am running Win 7 on a socket 775 motherboard with a 3.2gHz dual core processor and 4gb RAM.

I have discovered that this FVD module runs even when I am not downloading.

When I terminated the process the machine pretty well went back to running normally. Also when I terminated the process none of the add-ons worked.

I printed the Task Manager screen showing the module and the CPU percent, but can't seem to be able to paste it here.

Has anyone any ideas on this?

I have also noticed that Firefox itself is running three processes and not just one.

Any reason for this?

Asked by StuartAitchison 1 year ago

Last reply by FredMcD 1 year ago