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Getting "Secure Connection Failed" message on site that works fine in Chrome and has an A+ from Qualys SSL Labs and Mozilla Observatory

When trying to load my personal Nextcloud instance, I receive the error in the title. I have tested the site every way I can think of, but the site's security is fine. Th… (read more)

When trying to load my personal Nextcloud instance, I receive the error in the title. I have tested the site every way I can think of, but the site's security is fine. The site loads fine in Chrome and on the Android version of Firefox. When using chrome://pippki/content/exceptionDialog.xul , I received the error "This site attempts to identify itself with invalid information." Only problem is, after looking through the cert, I can't find anything that's invalid. I have attached everything I can think of that's relevant.

I have tried a new profile (same error), Safe Mode (same error), disabling security.ssl.enable_ocsp_stapling in about:config, disabling my antimalware (Windows Defender), and refreshing Firefox. I don't know what else I can do to try and fix this.

Asked by aveilleux 1 year ago

Answered by aveilleux 1 year ago

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I am getting a "Performing a tls handshake" when I'm trying to view a webpage. How can I fix this?

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I… (read more)

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I get a message saying "Secure Connection Failed. The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I've researched this problem and haven't come up up with an answer as to how to correct this. Does anyone know how to correct this?

Asked by dutchjim 1 year ago

Answered by dutchjim 1 year ago

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Firefox does not keep login information for common websites like Chrome does

I used Firefox for years before becoming frustrated with it, went to Chrome but now I want to come back. However Firefox is not keeping usernames and passwords for commo… (read more)

I used Firefox for years before becoming frustrated with it, went to Chrome but now I want to come back. However Firefox is not keeping usernames and passwords for commonly accessed websites. Chrome does do this. I have doubled checked the settings in Firefox. Thanks!

Asked by drtom444 1 year ago

Answered by jscher2000 1 year ago

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Login window not displaying on garmin connect login page

I have been using Firefox for years to login to Garmin Connect with no problems, now all of a sudden the login window on the login page of Garmin Connect is not displayin… (read more)

I have been using Firefox for years to login to Garmin Connect with no problems, now all of a sudden the login window on the login page of Garmin Connect is not displaying. I have tried Microsoft Edge and the login window displays and I'm able to login.

I have tried to add screenshot images but they won't upload.

Asked by Ozerider 1 year ago

Answered by McCoy 1 year ago

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Firefox has stopped saving passwords

In Settings the box for saving logins and passwords is checked. Still the program refuses to save my passwords. What can I do? Are other settings disabling the save passw… (read more)

In Settings the box for saving logins and passwords is checked. Still the program refuses to save my passwords.

What can I do? Are other settings disabling the save passwords feature?

//

Asked by Stringence 1 year ago

Answered by FredMcD 1 year ago

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Can't bookmark new pages - old iMac running 0sx 10.11.6 latest Firefox upgraded today

iMac (20-inch, Mid 2007) 2.4 GHz Intel Core 2 Duo 4 GB 667 MHz DDR2 SDRAM OSX10.11.6 Last two upgrades to FireFox (latest one today) now unable to bookmark any new page s… (read more)

iMac (20-inch, Mid 2007) 2.4 GHz Intel Core 2 Duo 4 GB 667 MHz DDR2 SDRAM OSX10.11.6

Last two upgrades to FireFox (latest one today) now unable to bookmark any new page sites - I choose bookmark this page - nothing happens

thanks

Asked by gp43 1 year ago

Answered by Standard8 1 year ago

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Recovering passwords

My computer is kaput. Does Firefox store my saved passwords and favorites online somewhere so that I can recoved from off of the old drive? I am running Windows 10, 64 … (read more)

My computer is kaput. Does Firefox store my saved passwords and favorites online somewhere so that I can recoved from off of the old drive? I am running Windows 10, 64 bit if that helps. Sorry, I'm such a NEWBIE! Thanks for your help. bernie

Asked by berniespina 1 year ago

Answered by FredMcD 1 year ago

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Why have some trusted sites stopped loading with Firefox 63?

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with: Your connection is not secure The website tr… (read more)

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with:

Your connection is not secure

The website tried to negotiate an inadequate level of security.

<www.thestar.com> uses security technology that is outdated and vulnerable to attack. An attacker could easily reveal information which you thought to be safe. The website administrator will need to fix the server first before you can visit the site.

Error code: NS_ERROR_NET_INADEQUATE_SECURITY


This also occurs with https://download-installer.cdn.mozilla.net/pub/firefox/releases/63.0.1/win32/en-US/Firefox%20Installer.exe

Is the problem at my end or theirs? If the former, what do I need to do to return to the behaviour for FF 62?

Asked by asraskin 1 year ago

Answered by cor-el 1 year ago

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Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (read more)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

Asked by ProfessorCNut 1 year ago

Answered by ProfessorCNut 1 year ago

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can't set mailto with gmail in the firefox preferences

I'm Trying to set the mailto function with Gmail in the application otpions . I clearly understand the procedure here https://support.mozilla.org/en-US/kb/change-program-… (read more)

I'm Trying to set the mailto function with Gmail in the application otpions . I clearly understand the procedure here https://support.mozilla.org/en-US/kb/change-program-used-open-email-links, but when I try to make my choice I'm Missing the use Yahoo or use gmail options as it is in the article. what I have as option is just , always ask, default app and other, which open me to other possible applications . thanks A.

Asked by albertob 1 year ago

Answered by albertob 1 year ago

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Random, semi-frequent crashes

I have been getting random tab or complete Firefox crashes lately and it seems to be getting worse over the last few days. I haven't added anything or made any major cha… (read more)

I have been getting random tab or complete Firefox crashes lately and it seems to be getting worse over the last few days. I haven't added anything or made any major change to my pc in the past week, so I have no idea what could be causing these issues. Here are the 5 most recent reports:

bp-37f052c1-0fb4-46a1-9016-4c3f00181106 2018-11-06 17:15 bp-8086d29d-cbc7-404e-af5c-2769e0181106 2018-11-06 17:14 bp-4157a089-f87d-4daa-9857-4da8a0181106 2018-11-06 17:10 bp-682eaf9f-9fca-4a4a-9d99-e7e940181106 2018-11-06 16:10 bp-33e7a8ff-63bd-4804-9927-924990181106 2018-11-05 21:24

Asked by ryotaru 1 year ago

Answered by ryotaru 1 year ago

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how do I completely remove duckduckgo?

Greetings, I have been exclusively using Firefox forever and happy with it until a friend said "Hey, try this" and tacked duckduckgo on top of it - and I'm sure it does a… (read more)

Greetings, I have been exclusively using Firefox forever and happy with it until a friend said "Hey, try this" and tacked duckduckgo on top of it - and I'm sure it does a great job - but I have since then noticed some browsing oddities relative to Firefox pre-duckduckgo and I want to remove it that I may compare before and after performances.

But I can't find it anywhere and as I am allergic to, and highly suspicious of, anything I can't track down and remove from my system if I so desire, I REALLY want it gone, at least until I find out more about its characteristics.

So question #1 = is it really that useful, and #2 = how do I remove it regardless? Thanks for the feedback.

Asked by AlanDale1 1 year ago

Answered by Chris Ilias 1 year ago

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Since an update my bookmarks can´t be found, replaced or restored, it claims the system is in use somewhere else.

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or fil… (read more)

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or file) is in use somewhere else, which it is not.

Asked by KatarinaSjogren 1 year ago

Answered by Scribe 1 year ago

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How do I remove duckduckgo

I posted this question earlier today: I have been exclusively using Firefox forever and happy with it until a friend said "Hey, try this" and tacked duckduckgo on top of… (read more)

I posted this question earlier today:

I have been exclusively using Firefox forever and happy with it until a friend said "Hey, try this" and tacked duckduckgo on top of it - and I'm sure it does a great job - but I have since then noticed some browsing oddities relative to Firefox pre-duckduckgo and I want to remove it that I may compare before and after performances.
  But I can't find it anywhere and as I am allergic to, and highly suspicious of, anything I can't track down and remove from my system if I so desire, I REALLY want it gone, at least until I find out more about its characteristics.

So question #1 = is it really that useful, and #2 = how do I remove it regardless? And this is the answer I got: The Browser has no choice on which site you use as homepage. To which I clicked on NO to was this answer useful and tried to follow up with this: Thank you, but this... The Browser has no choice on which site you use as homepage. ...means nothing to me and is of zero help. I used to browse with Firefox and now I am stuck with search with duckduckgo... instead, and I want it gone. But this just went straight into Answers. So let me reiterate: How do I get rid of duckduckgo? Thank you.

Asked by AlanDale1 1 year ago

Last reply by jscher2000 1 year ago

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Cannot disable snippets

I've tried Firefox with add-ons disabled. I've tried disabling Snippets through the UI as well as through about:config. Regardless of my settings, Snippets appear on new … (read more)

I've tried Firefox with add-ons disabled.

I've tried disabling Snippets through the UI as well as through about:config.

Regardless of my settings, Snippets appear on new tabs.

Asked by mozilla-jcbeck 1 year ago

Last reply by jscher2000 1 year ago

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When opening firefox files.com and mozzilla.org opens instead of my homepage.

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referra… (read more)

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referral&utm_source=firefox-com"

This happens even when I set my homepage to something different.

Asked by Potato_Pio 1 year ago

Answered by Potato_Pio 1 year ago

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Movie Trailers or Clips will not play on Metacritic

Movie trailers will not auto-play after the 30 second intro ad. After the ad the video remains blank. This problem also exists when Firefox is restarted in safe mode. Wor… (read more)

Movie trailers will not auto-play after the 30 second intro ad.

After the ad the video remains blank.

This problem also exists when Firefox is restarted in safe mode.

Works fine when using other browsers such as Chrome or Edge!

Please look into this!

Asked by DeanA320 1 year ago

Answered by DeanA320 1 year ago

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Firefox tab hangs when opening maps.google.com and certain other sites

Lately (possibly since updating MacOS to Mojave, not sure), certain websites such as maps.google.com reliably cause a tab to hang indefinitely (with the grey rotating cir… (read more)

Lately (possibly since updating MacOS to Mojave, not sure), certain websites such as maps.google.com reliably cause a tab to hang indefinitely (with the grey rotating circle). This then causes other tabs to hang or not load properly until I restart Firefox, and I'm unable to quit Firefox normally, I have to force quit. I have no issues in Safe Mode, but I've tried refreshing Firefox, removing all add-ons and themes, disabling hardware acceleration, and the problem still occurs when not in safe mode. I'd really appreciate any help I can get with this, it's not only frustrating but is impairing my ability to do my job.

Asked by zakwiz 1 year ago

Answered by zakwiz 1 year ago

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Firefox loads other websites but not http://iopscience.iop.org/

Safari does. I've read a bunch of the articles about fixing problems, but feel I'm just going round 'n' round in circles. No. Clearing cache and cookies does *not* fix th… (read more)

Safari does. I've read a bunch of the articles about fixing problems, but feel I'm just going round 'n' round in circles. No. Clearing cache and cookies does *not* fix the problem. What have I not looked at? What am I doing wrong? Can you tell that I'm really really frustrated? Yup

Asked by dabell 1 year ago

Answered by alan_r 1 year ago