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  • Archived

How do I change the scrolling speed or experience on Firefox?

Hi guys, I recently switched browsers from Chrome to Mozilla and I'm not used to the slow, kind of jagged scrolling experience. Any suggestions how to change this? Thanks… (read more)

Hi guys, I recently switched browsers from Chrome to Mozilla and I'm not used to the slow, kind of jagged scrolling experience. Any suggestions how to change this? Thanks.

Asked by floweryvine32 2 years ago

Last reply by cor-el 2 years ago

  • Archived

just tried to (reluctantly) set up sync. signed in and immediately got hit with a demand to download firefox to my phone to complete setup. that won't work

tried to setup sync and immediately was hit with a demand to download firefox to mobile to complete setup. sorry firefox doesn't work on my phone ( at least until you fix… (read more)

tried to setup sync and immediately was hit with a demand to download firefox to mobile to complete setup. sorry firefox doesn't work on my phone ( at least until you fix it so it doesn't take forever to load anything) too bloated even without the bloat. can't get past that screen to try to sync anything. If I can't and actually won't install firefox on the phone because it's too slow how do I setup sync? If you are wondering it's an android and the last release of android 7. I deleted the account since I can't do anything with it that is useful. BTW I don't care for pocket and the other default goodies added to the toolbar so as I said having a firefox account is pretty useless. Can I setup SYNC without my mobile as part of the requirements? Have 2 tablets, a desktop, and a laptop and that is all the devices I'm interested in syncing. My phone is not one of them.

Asked by desertmouse 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

updated from 57 to 63 No longer able to view live Youtube videos

I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video format… (read more)

I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video formats available

I blew away all addons. I turned off Use Hardware acceleration. I installed Flash Player.

No luck. Help

Asked by G_Eak 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Constant tab crashes nearly 100+ times per day

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone. For Hardware Acceleration, I've tried to disable and enable and disab… (read more)

Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone.

For Hardware Acceleration, I've tried to disable and enable and disable it again with no change. I tried to read around and turned on "Prevent accessibility services from accessing your browser" as well, hearing that some people have tried that with results. I do not have an actively scanning antivirus running, nor firewall. I had this issue before the upgrade to Quantum. I did a completely clean upgrade in hopes of fixing it, and I'm still having issues. Daily. It's been ongoing for several months at this point.

Here's some of the IDs of the last reports: 10 each. Unsubmitted reports:

Report ID Date Crashed b6625188-e622-45fe-b582-d780f2a81e7e 11/9/2018 9:01 PM dce783b7-c0e5-444f-81b8-5bb2f7ae37d9 11/9/2018 9:00 PM 532b7140-f5a0-4097-b2b5-5497491650b2 11/9/2018 8:45 PM 4c92c9b3-9222-4dee-a803-efadb219554c 11/9/2018 8:45 PM d1384f03-4431-45b4-afc8-319dd970c9e0 11/9/2018 8:45 PM b8ce633e-7c89-4bb3-bf34-10bb3c0e7e13 11/9/2018 8:45 PM ca4e1cdc-5883-4f7e-a350-783ba3235769 11/9/2018 8:45 PM f1f0aa76-d462-4c13-a648-49ec3de7d532 11/9/2018 8:45 PM e91459b3-7a13-476c-a99d-3b485c81cf22 11/9/2018 8:45 PM 15fd5607-0adc-4e82-92a5-93f03fa04c8f 11/9/2018 8:45 PM


Submitted reports: Submitted Crash Reports Report ID Date Submitted bp-fdd62174-372d-40e5-be7b-f01140181110 11/9/2018 8:58 PM bp-375c04fe-6db6-48d9-b8b3-b88870181109 11/9/2018 6:38 PM bp-3a5f6f15-80fe-445b-b7a2-742e90181109 11/9/2018 5:59 PM bp-6c26ab83-d418-475f-a783-75cff0181109 11/9/2018 1:00 PM bp-78d286ea-2f20-41b9-ad4b-4c13d0181109 11/9/2018 11:46 AM bp-175874e1-6592-41f1-a96a-194190181108 11/8/2018 1:16 PM bp-c792e875-4ab6-4a46-b7c0-aba780181108 11/8/2018 5:36 AM bp-92e47c41-b613-49ab-952b-23dc40181108 11/8/2018 4:02 AM bp-954db484-9a76-45ff-b705-5ac2b0181108 11/8/2018 3:34 AM bp-644ecdca-2ab3-4146-81e9-c8aef0181108 11/8/2018 3:15 AM

Asked by Sila 2 years ago

Last reply by Pj 2 years ago

  • Archived

Firefox crashes

Hello friends, My Firefox constantly indicates that it is not responding and slows the rest of my laptop down, including when I switch to the Chrome browser. Farbar repos… (read more)

Hello friends,

My Firefox constantly indicates that it is not responding and slows the rest of my laptop down, including when I switch to the Chrome browser.

Farbar reposts only the my DNS cach has been flushed with no other problems.

Can anyone suggest a solution?

Here is my latest Firefox crash report:

Unsubmitted Crash Reports

<removed crash reports that haven't been submitted - c >

Asked by fghardi 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

option-Privacy and Security tab-delete history : can not see delete button due to a too small window

Hello, i have a bug with Firefox 63.0 64 bits. It happened on two different laptops, one on windows 10, the other in fedora 29. 1 go to option 2 Privacy and Security tab … (read more)

Hello, i have a bug with Firefox 63.0 64 bits. It happened on two different laptops, one on windows 10, the other in fedora 29. 1 go to option 2 Privacy and Security tab 3 click on delete history button

the windows appears. On laptop, the windows is to small so we can not reach tehe button on the bottom : delet & cancel. see image.

Since there is no scrollbar we can not reach these button.

How can it be fixed ? Resize the windows ? Add scrollbars ?

thanks in advance

Asked by marcTremblay2 2 years ago

Last reply by cfcentaurea 2 years ago

  • Archived

yahoo search

Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my d… (read more)

Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my default search engine. A few days later, boom- there is yahoo again showing up as the default. This goes on several times a week, and its driving me nuts. If I didnt like yahoo before, I really hate them now. Ive gone through all of your solutions, there is nothing in my extensions or add-ons that shouldnt be there. So why does this continue to happen? I need to get rid of yahoo now. I even ran yahoo through the finder and there is nothing on my laptop for yahoo. Isnt there a script I can look for in firefox that can be deleted or something?? Any and all help is truly appreciated. Thanks in advance.

Asked by SunnySkyez 2 years ago

Last reply by James 2 years ago

  • Archived

addons gone in 64

On Win 8.1 - updating to 64 removed all addons from toolbar. No way to access or use. They are still installed, just invisible. Reverting to 63 fixed the obviously broken… (read more)

On Win 8.1 - updating to 64 removed all addons from toolbar. No way to access or use. They are still installed, just invisible. Reverting to 63 fixed the obviously broken 64.

So what do I do to get access to the icons? Nothing in customize and I've searched the web...not a word.

(hitting the "automatically add" below does not work either "we can't find..." and of course what is typed here goes away. )

Asked by dogpa 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Error code: SEC_ERROR_UNKNOWN_ISSUER

Good morning, I have Firefox 63.0 (64-bit) for ArchLinux. The main article on the firefox website says: MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED will be the… (read more)

Good morning,

I have Firefox 63.0 (64-bit) for ArchLinux. The main article on the firefox website says:

MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED will be the primary error but with some servers, you may see the error code SEC_ERROR_UNKNOWN_ISSUER instead. In any case, if you come across such a site you should contact the owner of the website to inform them of that problem. We strongly encourage operators of affected sites to take immediate action to replace these certificates.

However the websites that I am having this issue on are large websites like LinkedIn and Reddit, so I'm fairly certain it isn't an issue on the websites side.1

Asked by jtiki 2 years ago

Last reply by cor-el 2 years ago

  • Archived

"A JacaScript error occurred in the main process" How to resolve?

for months we have had a JavaScript popup error message that no one has been able to tell us how to correct the problem with Mozilla Firefox and this JavaScript error mes… (read more)

for months we have had a JavaScript popup error message that no one has been able to tell us how to correct the problem with Mozilla Firefox and this JavaScript error message. The popup appears at every startup of our desktop computer. We prefer to use Firefox as our browser, but also had JavaScript before we selected Firefox as our default browser. We do not wish to use any other browser but if some techie can't help us solve this JavaScript error we may be forced to use another browser. --- Error A JacaScript error occurred in the main process

Uncaught exception: Error: Error parsing your configuration file: C:\Users\owner\AppData\Roaming\HughesNet Usage Meter\ Status-Meter conf]: Unexpected token

Help with this nagging longtime error problem would be greatly appreciated.

Al Barrs albarrs@wfeca.net

Asked by albarrs 2 years ago

Last reply by cor-el 2 years ago

  • Archived

firefox/duckduckgo warning that youtube is spying on me

is this warning from firefox or duckduckgo.com? if it's from firefox the warning doesn't work when using firefox and google.com thanks! … (read more)

is this warning from firefox or duckduckgo.com? if it's from firefox the warning doesn't work when using firefox and google.com

thanks!

Asked by AlienLanes 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

"clear downloads" button doesnt work?

Pressing the "clear downloads button" does absolutely nothing. The list is now months long!! How do I clear this list? thnx Mac 10.14.1 /Firefox 63.0.1 (64-bit) … (read more)

Pressing the "clear downloads button" does absolutely nothing. The list is now months long!! How do I clear this list? thnx

Mac 10.14.1 /Firefox 63.0.1 (64-bit)

Asked by patters 2 years ago

Last reply by Theo1352 2 years ago

  • Archived

Are Firefox and Aptana divorced?

Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/upd… (read more)

Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/update/ is supposed to automatically download the extension. It just takes me to a search engine results page full of links that barely touch on the subject. I also found out the Firebug has been deprecated.

Question: Are Firefox and Aptana divorced? Is there still a way to combine the Aptana editor to the Firefox debugger?

Asked by GailRoma 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

channel 4 blank (black) screen

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (read more)

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Asked by Rich_42 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How can I stop Update notification added in Firefox 63

Hi, I get an Update notification & prompt (green arrow) in Firefox 63 every time I start it. I don't want to see it and I don't want to respond to the prompt. How do … (read more)

Hi,

I get an Update notification & prompt (green arrow) in Firefox 63 every time I start it. I don't want to see it and I don't want to respond to the prompt. How do I do that? I have switched OFF all “app.update.auto” settings. It hasn't helped.

Secondly and more importantly, why have you REMOVED the "Never check for updates" option from Options? Its the most absurd and atrocious idea Firefox team has had. Do you want to become like all other commercial software vendors.

Would like to know who gave suggestion for the following brilliant idea? https://bugzilla.mozilla.org/show_bug.cgi?id=1420514

This SHOULD NOT be implemented else people will STOP using Firefox. Be AWARE and sure about it. Pls don't convert Firefox into commercial software.

Thanks Amal

Asked by Amal 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

When I try to download .exe files Firefox says "Unknown time remaining - 0 bytes (0 bytes/sec)"

Title pretty much covers it: When I try to download .exe files Firefox says "Unknown time remaining - 0 bytes (0 bytes/sec)" I've already tried all the tips suggested her… (read more)

Title pretty much covers it: When I try to download .exe files Firefox says "Unknown time remaining - 0 bytes (0 bytes/sec)"

I've already tried all the tips suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_check-the-downloads-panel-for-blocked-downloads But none of them worked.

The only antivirus software I have installed is Windows defender. I have done a bunch of Firefox refreshes, but to no avail. And I did a fresh install of windows just days ago. I also have a lot of add-ons installed, but I was already having this issue the first time I started Firefox so it can't be them.

The issue seems to be limited to .exe files, but I'm not sure about that.

Asked by LEO96 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

A web site keeps showing an older version of itself

https://www.thisisanfield.com/ is showing me a version of itself that is 3 days old. (For example, right now, the main headline is a "preview" for a game that happened 3… (read more)

https://www.thisisanfield.com/ is showing me a version of itself that is 3 days old. (For example, right now, the main headline is a "preview" for a game that happened 3 days ago - see first image).

1. A new "private browsing" window shows the up-to-date version (second image)

2. If I clear all cookies related to this site (and the ad blocker is disabled), I get the up-to-date version once... and then when I reload, it goes back to the older version.

3. No such problem in Chrome.

PS I cleared the whole cache too, that didn't help.

Asked by gidiav 2 years ago

Last reply by James 2 years ago

  • Archived

I am getting popups from Firefox. How can I stop it?

I keep getting popups from Firefox saying different things about Firefox. How can I stop it? They usually disappear in a few seconds, although the first one I get when I … (read more)

I keep getting popups from Firefox saying different things about Firefox. How can I stop it? They usually disappear in a few seconds, although the first one I get when I first open Firefox requires me to click an X in the corner to get it to go away. Very annoying.

Asked by sueastro 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

The Bookmark Description field disappeared, which is very much needed.

I wonder why this very important field is removed. I have over 10 years of information recorded in this field for reference. This seems completely unneccessary to remove … (read more)

I wonder why this very important field is removed. I have over 10 years of information recorded in this field for reference. This seems completely unneccessary to remove it. At least, could you provide an import tools so that user can move those description into some other field in the bookmark?

I saw many people asked this question, and no solution works for me. By exporting the information to a html is not enough, because I need to manually handle over 10 years of description information, which is foolish.

Asked by petpetverygood2 2 years ago

Last reply by jscher2000 2 years ago