Firefox not supported on some websites, what can I do?
The latest is www.isolarcloud.com. I dont like Internet Explorer or Chrome
Firefox not functioning right
Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install Now the issue is and has been is I load Firefox and sometimes I c… (read more)
Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install
Now the issue is and has been is I load Firefox and sometimes I cannot even access anything from the address bar it just sits there.
Its kinda hit and miss I can click on a tab and sometimes my favs are there and its all good. Seems like its doing its own thing..........no no we dont want that :)
What are your suggestions?
Thanks, Natalie
I can't disconnect from Synch because I'm stuck in 2-factor hell & authy doesn't help. How to get back to step 0?
I used Authy to authenticate my Firefox account. I also used a 2nd email with my firefox account. It also started off so nicely and seemed like the proper, careful thing… (read more)
I used Authy to authenticate my Firefox account. I also used a 2nd email with my firefox account. It also started off so nicely and seemed like the proper, careful thing to do.
But somewhere along the way, amidst various installs/deletions, my authy app got deleted/reinstalled and became out of synch with my firefox, so now the codes (or maybe they're called keys?) that it generates are not recognized by my firefox account. And I can't seem to access any backups or recovery codes that work either.
And so here's the big problem now: On a positive note, yes, my bookmarks can synch between my macbook air and my iphone 8. And yes, on my firefox account I can change the password as many times as I want. BUT, I because I don't have the right authenticator codes working now, I would just like to re-start from scratch, and I would like to disconnect my two emails that are currently associated with this Firefox account.
However, without having the correct authenticator 6-character or long-character info, unfortunately I cannot even get that far! I cannot successful complete the delete action to delete that firefox account in order to do this. So now those two emails of mine are held hostage by this particular Firefox account, and I can't use them in another Firefox account, and I can't use them properly in this Firefox account either because the 2FA isn't working well with the Authy.
I just want to disconnect them and start over, but there seems to be no way to get out of this multifactor circular hell. And also, while I am very happy to have finally found this help screen to type in my question, it took me a LONG time to even find out where to submit my question -- I had to browse through so many not appliable topics for days until I found where I could send something more than just a happy or sad feedback face. It should be much more straightforward to submit a question. Thanks for any help anyone can provide!
Why does Firefox 63.0.3 on my Win 10 PC remove the McAfee WebAdvisor add-on ?
Hi, I have noticed for the past few days that my FF 63.0.3 version (current) removes the McAfee WebAdvisor add-on, which gets installed with the licensed McAfee Security … (read more)
Hi,
I have noticed for the past few days that my FF 63.0.3 version (current) removes the McAfee WebAdvisor add-on, which gets installed with the licensed McAfee Security s/w on my Windows 10 PC. I had to install it again twice in the past week to ensure I remain protected by said add-on while browsing / accessing banking sites etc. Has anybody else faced this issue and if so what is the reason ?
This issue occurs only in FF and not in other browsers I use, such as Edge, IE, or Chrome, hence the query.
Thanks.
Version 63.0.1, YouTube videos not showing on Mac
I'm using YouTube from a Mac with OS Mojave version 10.14, Firefox version 63.0.1. YouTube videos just aren't showing up for me, either on the YouTube site or embedded. … (read more)
I'm using YouTube from a Mac with OS Mojave version 10.14, Firefox version 63.0.1. YouTube videos just aren't showing up for me, either on the YouTube site or embedded. This is true:
- for multiple videos;
- after deleting YouTube's cookies from my browser;
- whether I'm signed into YouTube or not;
- whether I disable AdBlock (and my other handful of extensions) or not;
- whether I started Firefox in Safe Mode or not.
I've attached a couple of screenshots of what YouTube looks like for me. Most of the time it loads correctly, but the video just doesn't appear. Sometimes (e.g. after disabling all add-ons and refreshing) it loads the other, whiter, even less interactive option. Oh! And it works fine in Safari on the same device.
Help would be much appreciated please!
updated from 57 to 63 No longer able to view live Youtube videos
I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video format… (read more)
I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video formats available
I blew away all addons. I turned off Use Hardware acceleration. I installed Flash Player.
No luck. Help
Constant tab crashes nearly 100+ times per day
Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone. For Hardware Acceleration, I've tried to disable and enable and disab… (read more)
Not even an exaggeration. It's only 9 pm and I've already submitted over 80 crashes for today alone.
For Hardware Acceleration, I've tried to disable and enable and disable it again with no change. I tried to read around and turned on "Prevent accessibility services from accessing your browser" as well, hearing that some people have tried that with results. I do not have an actively scanning antivirus running, nor firewall. I had this issue before the upgrade to Quantum. I did a completely clean upgrade in hopes of fixing it, and I'm still having issues. Daily. It's been ongoing for several months at this point.
Here's some of the IDs of the last reports: 10 each. Unsubmitted reports:
Report ID Date Crashed b6625188-e622-45fe-b582-d780f2a81e7e 11/9/2018 9:01 PM dce783b7-c0e5-444f-81b8-5bb2f7ae37d9 11/9/2018 9:00 PM 532b7140-f5a0-4097-b2b5-5497491650b2 11/9/2018 8:45 PM 4c92c9b3-9222-4dee-a803-efadb219554c 11/9/2018 8:45 PM d1384f03-4431-45b4-afc8-319dd970c9e0 11/9/2018 8:45 PM b8ce633e-7c89-4bb3-bf34-10bb3c0e7e13 11/9/2018 8:45 PM ca4e1cdc-5883-4f7e-a350-783ba3235769 11/9/2018 8:45 PM f1f0aa76-d462-4c13-a648-49ec3de7d532 11/9/2018 8:45 PM e91459b3-7a13-476c-a99d-3b485c81cf22 11/9/2018 8:45 PM 15fd5607-0adc-4e82-92a5-93f03fa04c8f 11/9/2018 8:45 PM
Submitted reports:
Submitted Crash Reports
Report ID Date Submitted
bp-fdd62174-372d-40e5-be7b-f01140181110
11/9/2018 8:58 PM
bp-375c04fe-6db6-48d9-b8b3-b88870181109
11/9/2018 6:38 PM
bp-3a5f6f15-80fe-445b-b7a2-742e90181109
11/9/2018 5:59 PM
bp-6c26ab83-d418-475f-a783-75cff0181109
11/9/2018 1:00 PM
bp-78d286ea-2f20-41b9-ad4b-4c13d0181109
11/9/2018 11:46 AM
bp-175874e1-6592-41f1-a96a-194190181108
11/8/2018 1:16 PM
bp-c792e875-4ab6-4a46-b7c0-aba780181108
11/8/2018 5:36 AM
bp-92e47c41-b613-49ab-952b-23dc40181108
11/8/2018 4:02 AM
bp-954db484-9a76-45ff-b705-5ac2b0181108
11/8/2018 3:34 AM
bp-644ecdca-2ab3-4146-81e9-c8aef0181108
11/8/2018 3:15 AM
Scrollbar (unpredictably) stops working on PC
I'm seeing a really weird issue - https://rs2018.raffworks.com/ - on Firefox PC only, after opening a couple of the items up, the scrollbar completely stops working. Some… (read more)
I'm seeing a really weird issue - https://rs2018.raffworks.com/ - on Firefox PC only, after opening a couple of the items up, the scrollbar completely stops working. Sometimes one item, sometimes three or four. But then bang! the scrollbar just locks up completely and it's impossible to scroll the page.
Has anyone experienced anything like this? Firefox on macOS is fine.
http://[2606:4700:4700::1111] crash firefox
I tried open IPv6 website http://[2606:4700:4700::1111] and it crash firefox even in safe mode. I guess IPv6 HTTP to HTTPS redirect cause firefox to crash. Firefox versio… (read more)
I tried open IPv6 website http://[2606:4700:4700::1111] and it crash firefox even in safe mode. I guess IPv6 HTTP to HTTPS redirect cause firefox to crash.
Firefox version: 63
Website error in WIndows 10 Home 64bit oem
Hey Guys and Gals, I have a website problem with Firefox in Windows 10 Home 64bit oem. I am trying to get to Cyberlink.com and I get error . I also get error if I try usi… (read more)
Hey Guys and Gals,
I have a website problem with Firefox in Windows 10 Home 64bit oem.
I am trying to get to Cyberlink.com and I get error . I also get error if I try using Chrome. Attached at 2 screenshots, 1 FF and 1 Chrome.
I cant access the site using either browser in wiindows 10.
Microsoft Edge accesses it fine thou. Also I have a Linux virtual OS on my system and I can access Cyberlink.com using firefox in it.
I thought maybe it was my system but it also happened on 2 other computer running Windows 7. But to be on safeside I ran Windows 10 troubleshooter and no problems were found. I ran SFC /scannow from Elevated CMD prompt and it found no errors. I than ran a DISM /Online /Cleanup-Image /CheckHealth and it found no problems.
Anyone else have an issue accessing Cyberlink.com (cyberlink dot com) just in case links are blocked?
And how would I fix the issue if it is only my system?
Please let me know. Thanks in advance Gren
All of my devices with firefox sync except my macbook pro.
When I go into history on my macbook, nothing shows up from my macbook, but they show up from the PC and iOS device.
Embedded vimeo link incorrectly displays privacy notice
One of the sites I support now reports (incorrectly) that the video cannot be played due to privacy setting (see first uploaded image). This only happens in Firefox Chrom… (read more)
One of the sites I support now reports (incorrectly) that the video cannot be played due to privacy setting (see first uploaded image). This only happens in Firefox
Chrome doesn't have this issue; see second uploaded image.
All this worked ok in Firefox until recently Thanks
every firefox session ends with a new window with an erroneous whatsapp:// protocol url
I tested a link in Firefox where the URL was started https://wa.me/123456789, which redirects to whatsapp://send?phone=123456789&text=&source=&data=. Of cour… (read more)
I tested a link in Firefox where the URL was started https://wa.me/123456789, which redirects to whatsapp://send?phone=123456789&text=&source=&data=. Of course, Firefox does not understand that protocol and displays the message "The address wasn’t understood". (Apparently Chrome does understand it - but that it NOT the point of my question.)
HOWEVER, since then, when every single session with Firefox is closed, a new Firefox window opens displaying once again the URL whatsapp://send?phone=123456789&text=&source=&data= and the message "The address wasn't understood".
I am trying to understand this bizarre, repetitive behavior and how to eliminate it.
yahoo search
Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my d… (read more)
Hello, Ive got Quantum 63.01 running on macbook pro. Yahoo barging in as the 'default search engine'. I go to my preference page I delete it, google is back to being my default search engine. A few days later, boom- there is yahoo again showing up as the default. This goes on several times a week, and its driving me nuts. If I didnt like yahoo before, I really hate them now. Ive gone through all of your solutions, there is nothing in my extensions or add-ons that shouldnt be there. So why does this continue to happen? I need to get rid of yahoo now. I even ran yahoo through the finder and there is nothing on my laptop for yahoo. Isnt there a script I can look for in firefox that can be deleted or something?? Any and all help is truly appreciated. Thanks in advance.
Movie Trailers or Clips will not play on Metacritic
Movie trailers will not auto-play after the 30 second intro ad. After the ad the video remains blank. This problem also exists when Firefox is restarted in safe mode. Wor… (read more)
Movie trailers will not auto-play after the 30 second intro ad.
After the ad the video remains blank.
This problem also exists when Firefox is restarted in safe mode.
Works fine when using other browsers such as Chrome or Edge!
Please look into this!
Update to ver 64 breaks operating system
1. Win 7 Pro 64 bit working error free. 2. Updated from FF ver 63 to FF ver 64 3 Computer starts having hard freeze when even Task Manager will not load and cursor is … (read more)
1. Win 7 Pro 64 bit working error free.
2. Updated from FF ver 63 to FF ver 64
3 Computer starts having hard freeze when even Task Manager will not load and cursor is frozen.
4. Only reset button reboot works.
5. Symptom is repeatable.
6. Restored system image.
7 Computer once again error free.
8 After repeated nags from FF, once again updated FF to ver 64 (64 bit).
9. Symptoms in nrs 3&4 above return.
10. Restored system image and computer is error free.
11. Ignoring nags from FF to update to ver 64 (64 bit)
12. Now what?
unchecking "Allow pages to choose their own fonts, instead of your selections above" has no effect
MSI GE72 2QF Apache Pro notebook (stock) Windows 10 Pro Firefox 63.0.3 I recently reinstalled Windows 10 and Firefox. Before the reinstall, unchecking this box had an imm… (read more)
MSI GE72 2QF Apache Pro notebook (stock) Windows 10 Pro Firefox 63.0.3
I recently reinstalled Windows 10 and Firefox. Before the reinstall, unchecking this box had an immediate visible effect. Now, as can be seen in the screenshot, it doesn't.
So far I've tried: - "refreshing" Firefox to defaults and unchecking the box again, - going into "about:config" and changing the value of "browser.display.use_document_fonts" to "0"
Neither of these things worked.
On my other two computers, one of which was bought new less than three weeks ago, unchecking the box does what it's supposed to do.
Are Firefox and Aptana divorced?
Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/upd… (read more)
Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/update/ is supposed to automatically download the extension. It just takes me to a search engine results page full of links that barely touch on the subject. I also found out the Firebug has been deprecated.
Question: Are Firefox and Aptana divorced? Is there still a way to combine the Aptana editor to the Firefox debugger?
channel 4 blank (black) screen
Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (read more)
Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.
I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)
Channel 4 say they Do Not support Linux ?
I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !
Please could anyone advice me what I can do, or what I have done wrong.
Regards, Richard.
extension ShareONGab not working
im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same proble… (read more)
im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same problem. Any idea?