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Flash plugin only works in Windows safe mode

I know this might not be a Firefox issue but rather a Flash issue, but maybe it's a know problem or somebody recognises something which can lead to a solution. I have Fir… (read more)

I know this might not be a Firefox issue but rather a Flash issue, but maybe it's a know problem or somebody recognises something which can lead to a solution.

I have Firefox 62.0.3 64 bits on Windows 10 Pro 64-bits (v1803). With nPapi plugin version 29 everything worked fine. It looks like after installing the newest nPapi flash plugin (v31) thing got messy. However the cause could also be something else.

When starting Windows in safe mode. Everything works fine, flash and firefox. In safe mode I can also uninstall and install the Flash plugin.

I normal mode, the Flash plugin gives problems, loads very very slow and white screens appear, nothing works, no flash games and also not the flash test page on the Adobe site. Also, it's not possible to either uninstall or install the Flash player plugin. It does not matter if I use the seperate Flash uninstaller (as administrator) or the normal uninstall. And when installing it goed up to 90%, keeps there several minutes and then says that the installation failed. Seen no errors in the install log of Flash and as said, in windows safe mode 0 issues.

I disabled all security (Emsisoft Anto Malware and Windows Defender are running) in normal mode. Only things still running (in the taskbar) are MSI Live update and something else. Realtek Audio config, and several things of Acronis True Image, however active protection is not active. I also already scanned with ADWCleaner and Malware Bytes additionally but no malware was found. And as a last resort I uninstalled flash plugin (in safe mode) then back to normal, refreshed Firefox to factory settings, went back to windows safe mode to install flash again (worked fine, Adobe site and games too), restarted to normal mode and problem occurs again. Since Firefox works without problems when not using flash, I also installed my other addons again (ublock, empty cache and nimbus screenshot).

I also have IE, Edge and Chrome present on my system, they do not have this issue. But they don't use the npapi plugin so that doesn't wonder me a lot.

Does anybody know what could cause this behaviour.

Asked by Black Tiger 2 years ago

Answered by Black Tiger 2 years ago

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Why does Menu Bar keep vanishing?

My Menu Bar keeps vanishing in the last few iterations of Firefox 62. I'm not doing anything to cause this! (And, yes, I know how to get it back -- but that doesn't dimin… (read more)

My Menu Bar keeps vanishing in the last few iterations of Firefox 62. I'm not doing anything to cause this!

(And, yes, I know how to get it back -- but that doesn't diminish my aggravation of having to do so.)

Asked by K in NC 2 years ago

Last reply by Pj 2 years ago

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Firefox Won't Play Steaming Audio: Certain Websites Only

Recently Firefox has stopped playing streaming audio from Google Play or Slacker. It has worked on those sites well, an for years. Audio from Spotify or Youtube work fl… (read more)

Recently Firefox has stopped playing streaming audio from Google Play or Slacker. It has worked on those sites well, an for years. Audio from Spotify or Youtube work flawlessly. Slacker provides a popup error message that says "Your browser is disabling audio from Slacker Radio. Please update your browser settings. " Google is playing, but no audio is produced. Volume settings on the website are fine. I am running Windows 10 1803 and Firefox 62.0.3 (64-bit). I have tried:

        running Firefox in safe mode; 
        cleared the cache; and 
        disabling Flash Player 

I still have the problem.

Any ideas?

Asked by spwood 2 years ago

Answered by FredMcD 2 years ago

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Lost synced tabs. Is there a way to restore?

Hi! Started Firefox and it complained about some kind of problem. Then it asked if I want to restore my previous session. I said yes but it didn't. Lost all my open tabs.… (read more)

Hi! Started Firefox and it complained about some kind of problem. Then it asked if I want to restore my previous session. I said yes but it didn't. Lost all my open tabs. Looked in sync, but they're all gone. Is there w way to restore?

Asked by draito 2 years ago

Answered by jscher2000 2 years ago

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Firefox tab crashes when playing video

My firefox gives crashes when playing video on pages. I already tried: - Disable all extensions - Use default theme - Disabled all plugins - Disabled "Use hardware accel… (read more)

My firefox gives crashes when playing video on pages.

I already tried: - Disable all extensions - Use default theme - Disabled all plugins - Disabled "Use hardware acceleration when available" - Refresh - Made new profile - Cleared Cookies and Cache - Reinstalled Firefox

The "about:crashes"-page shows multiple Unsubmitted Crash Reports

Asked by pwpw 2 years ago

Last reply by pwpw 2 years ago

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Unable to get java applet (1.8 update 181 ) in the list of browser plugins. A page with an applet is not loading the applet

I am using a govt of India website, etenders.gov.in on a Mac Book Pro. The website uses an applet to authenticate a digital signature generated from a USB token. The appl… (read more)

I am using a govt of India website, etenders.gov.in on a Mac Book Pro. The website uses an applet to authenticate a digital signature generated from a USB token.

The applet on this page is not getting recognized / loaded

Asked by HRSUDEER 2 years ago

Answered by McCoy 2 years ago

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How logging console.log from javascript (F12) to file ?

I'm developed some program with localhost and i want to know Firefox can logging console.log() from javascript like Chrome --enable-logging that can log console.log() to … (read more)

I'm developed some program with localhost and i want to know Firefox can logging console.log() from javascript like Chrome --enable-logging that can log console.log() to file output without modify javascript code ?

Asked by TaeCPE 2 years ago

Last reply by cor-el 2 years ago

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can't disable private browsing

Right now, my option is set to "always use private browsing mode." This causes other problems with different extensions I'd like to use, so I'd like to turn always priv… (read more)

Right now, my option is set to "always use private browsing mode." This causes other problems with different extensions I'd like to use, so I'd like to turn always private browsing off.

When I uncheck "always use private browsing mode", Firefox must restart to apply the setting, but after Forefox restarts, it is still checked. I've tried multiple times. I've tried disabling my firewall and antivirus in case they were interfering somehow, but nothing works.

Any help would be greatly appreciated.

Software details: Browser Version: Firefox 62.0.3 OS: Windows 7 64-bit Firewall: COMODO Antivirus: Kaspersky

Asked by SgtShadow 2 years ago

Answered by cor-el 2 years ago

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Firefox is completely unresponsive

I have just installed the latest version of Firefox. However, when I launch the program, the screen is blank and no welcome screen or search window shows up. The screen i… (read more)

I have just installed the latest version of Firefox. However, when I launch the program, the screen is blank and no welcome screen or search window shows up. The screen is just a blank white. If I try to go to a website or search for something, the browser does not do anything, it just sits at the blank screen. Whenever I try to open the options from the Firefox menu, I cannot select any of the options within that menu. Any time I click on something, there is no response. I also have a huge list of options within my right-click context menu, which is really strange. Overall, Firefox is completely unresponsive and does not allow me to do anything. I can't even close the windows, I have to force close them through task manager.

I have tried to reinstall the program by deleting all old directory files after the uninstall. I have tried running the program in safe mode, but I am still not able to select any menu options or search for any websites. Thank you for your time and consideration, I hope we can find a solution!

Asked by fallenone008 2 years ago

Answered by FredMcD 2 years ago

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Firefox updated and lost all my most usesites and saved passwordsd web

This last update lost my passwords and most used websites. I tried contacting firefox but my login doesn't work. I went to my account and was signed in and changed my pas… (read more)

This last update lost my passwords and most used websites. I tried contacting firefox but my login doesn't work. I went to my account and was signed in and changed my password for firefox and got the email saying I changed mt password and it still won't login for firefox support. I did the sync but no help.

Asked by Shazam78 2 years ago

Last reply by jscher2000 2 years ago

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pdf prints incorrectly

Basically, if a PDF file has italics, they print out bold. If I print to a file and reopen it in firefox, it also appears bold and not italic on the screen. I read a simi… (read more)

Basically, if a PDF file has italics, they print out bold. If I print to a file and reopen it in firefox, it also appears bold and not italic on the screen.

I read a similar post where a user had the same issue, but their solution seemed to be "open in Adobe Reader," which seems like a lame solution.. Their complaint was that the extra step is annoying, and I agree. When I download a PDF file or open one from Firefox, I should be able to do so within the browser. I can do it chrome, but I prefer not to use chrome.

I tried to attach screen shots of the page as it is supposed to be and how it actually prints, but the "Uploaded images:" box just keeps spinning. If anyone can help and would like to see what my issue actually looks like, I can sent you a picture somehow, I'm sure.

Asked by seansean 2 years ago

Last reply by WestEnd 2 years ago

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What do the account numbers in the new hacking advice mean?

I've just used the new "Have you been hacked" feature. The response tells me that I have been hacked including the accounts that have been affected. What are these acco… (read more)

I've just used the new "Have you been hacked" feature. The response tells me that I have been hacked including the accounts that have been affected. What are these account numbers? How do I relate them to my records?

Asked by EngineDriver 2 years ago

Answered by jscher2000 2 years ago

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Troubleshoot viewing embedded PDFs in presentation mode/full screen

Unfortunately I do not get the option to view embedded PDFs in the presentation/full screen mode. In other browsers this is not the case, but since I do not want to switc… (read more)

Unfortunately I do not get the option to view embedded PDFs in the presentation/full screen mode. In other browsers this is not the case, but since I do not want to switch and since the presentation mode is available in the regular PDF view, I was hoping for advice on how to solve this issue.

Here is also the link to an example page: https://mahara-bw.de/view/view.php?t=L97rOmX1YjTUue0bplVM I embedded a pdf and made two screenshots of the available options in firefox as well as chrome.

Thanks for your help in advance!

Asked by J.Heindel 2 years ago

Last reply by J.Heindel 2 years ago

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Firefox doesn't work with hangouts, but IE does

Using firefox 62.0.3 The hangouts part of Gmail always say it has a problem. When I go to hangout.google.com and try Sign In it blinks briefly and the returns to the si… (read more)

Using firefox 62.0.3 The hangouts part of Gmail always say it has a problem. When I go to hangout.google.com and try Sign In it blinks briefly and the returns to the sign in page and nothing happens. I've reset the 2 redirect things mentioned on several help places in about:config to no avail (accessibility.blockautorefresh = false network.http.prompt-temp-redirect = true) Hangouts works with IE, so it is likely not my firewall (Norton Security) Tried disabling Safe Web and Safe Search (Norton add-ons) no help. Hangouts works on Firefox on my work computer, but I can't figure the difference. Any suggestions on where to look? Mike

Asked by ms12again 2 years ago

Answered by FFus3r 2 years ago

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Privacy settings window from Google services not displaying correctly

When opening the privacy settings page from google services (Youtube, gmail, etc..)the dialog is not displayed correctly. Sometimes i can read the content but the actions… (read more)

When opening the privacy settings page from google services (Youtube, gmail, etc..)the dialog is not displayed correctly. Sometimes i can read the content but the actions buttons are not available to be clicked on. This issue only happens with Firefox, all other browsers do not have this problem

Asked by NunoMagalhaes 2 years ago

Last reply by FredMcD 2 years ago

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Getting Forbidden message and I know the website is good. Others get into it through Chrome.

I am getting a Forbidden website message and I know it is a good website. I have tried emptying my cache. Others get on the website fine. It is not the website. It is a d… (read more)

I am getting a Forbidden website message and I know it is a good website. I have tried emptying my cache. Others get on the website fine. It is not the website. It is a different issue.

Asked by UNCGgirl 2 years ago

Last reply by cor-el 2 years ago