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  • Archived

Problem loading page

From I would say a few days(can't remember the exact date, if on that date was some update) I can't display certain websites. Website I'm trying to go to displays a white… (read more)

From I would say a few days(can't remember the exact date, if on that date was some update) I can't display certain websites. Website I'm trying to go to displays a white background with a text [code]Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

/code It wasn't happening before. I do have KIS(Kaspersky Internet security) and when I just "disable" protection, the problem exists. But if I exit KIS all together, only then I can display the websites. It happens on the website of my bank, websites that have html5 videos embedded on them, now I tried to open simple website of Pushbullet(which is Firefox extension) and the website couldn't be displayed. However, the same websites that can't be accessed with Firefox, I can freely go to them on IE. Even with my KIS working. So what's going on here? Why suddenly webpages stopped displaying on firefox? As I've said, it didn't happen before.

Suplement: I even tried to remove all cookies and web history. It work but only for one day. After Firefox displayed website of my bank, website was not accessible next time. I've tried to uninstall Firefox, delete manually all the mozilla folders from my HDD and install it again. It didn't worked:( What's the solution then? I don't want to be online with KIS tottaly disabled.

Asked by binks77 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Somehow I have been logged out of Firefox sync, and have lost all my saved passwords! I can not remeber my password, and it wants to delete all my bookmarks!

I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!… (read more)

I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!!

Asked by jay-jay99 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Hello! You may have a bug. I have to delete digital signature several times to execute job even after restart firefox and comp. Think is a severe safety issue.

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is sti… (read more)

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is still there. I did deleting several times and nothing. Then after time it is deleted. So I think you have a severe security issue here.

Asked by domalja10 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

I am not getting password reset email

I know my login info. but it isn't working so I clicked the reset password but I never got an email. I have done this about 3 times 2 weeks ago and then today. I also tr… (read more)

I know my login info. but it isn't working so I clicked the reset password but I never got an email. I have done this about 3 times 2 weeks ago and then today. I also tried the username reset. Yes the email is correct, yes I have checked my spam and all my folders and yes my email is working. Please don't respond with the basic check everything because I have done all of those. All information is correct and there is not a recovery email lost in my email account. My question is how do I login when my password isn't working and I cannot get the email recovery?

Asked by tjgalloway9 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Firefox crashes

Firefox crashes at startup after installing update. Clean install does the same. I have followed the instructions in Mozilla help to this point - does not open in "safe m… (read more)

Firefox crashes at startup after installing update. Clean install does the same. I have followed the instructions in Mozilla help to this point - does not open in "safe mode" etc. Any ideas?

Asked by ekimba 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to login to Firefox and FF will not send confirmation email

I have tried resetting my password with "Forgot password" and have also tried "Forgot Username". Have tried each at least 10 times over several days and have never receiv… (read more)

I have tried resetting my password with "Forgot password" and have also tried "Forgot Username". Have tried each at least 10 times over several days and have never received an email.

Had to create a new account to get an email. Something is SERIOUSLY wrong.

Asked by DevMan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Debug js script embedded in html page

I'm trying to debug an html page which has a <script type="text/javascript"> tag in it. This is the page: http://visjs.org/examples/timeline/basicUsage.html I press… (read more)

I'm trying to debug an html page which has a <script type="text/javascript"> tag in it.

This is the page: http://visjs.org/examples/timeline/basicUsage.html

I press F12, go to Debugger tab, sources, and I cant find the js script to put a breakpoint in it.

I tried using google chrome, there I can find it in Sources tab, under "examples/timeline/basicUsage.html", and I can set breakpoints and debug code with no problem.

Asked by opensas 1 year ago

Last reply by Pj 1 year ago

  • Archived

passwords never saved even though box is checked

I love the fact that firefox saves my passwords, however for some reason now even when I click the box for save they aren't saved. I don't use private browsing and don't … (read more)

I love the fact that firefox saves my passwords, however for some reason now even when I click the box for save they aren't saved. I don't use private browsing and don't clear my history so I'm not sure why (all of a sudden) none of my passwords are being saved. This is very frustrating! I'm hoping someone can help me fix this!!

Asked by tracyinde 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Animations do not render properly on machines running Windows 10.

HTML5 Animations do not render properly on machines running Windows 10 (version 1803, OS Build 17134.254). The same animation on the same computer works fine in Chrome. I… (read more)

HTML5 Animations do not render properly on machines running Windows 10 (version 1803, OS Build 17134.254). The same animation on the same computer works fine in Chrome. It also works fine in Firefox on Windows 7 machines. Issue did not start until late Firefox update came out.

Asked by buda2918 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

web links from another program will not open in firefox and it is my default browser.

I play online games and use chat programs and when there is a link i want to look at firefox will not open after click them and the program asks if i want to open the li… (read more)

I play online games and use chat programs and when there is a link i want to look at firefox will not open after click them and the program asks if i want to open the link. I have to manually copy and past the link into the address bar. Firefox is set as my default browser.

Asked by phoenix0117 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

We are a school trying to connect with more than 8 simultaneous users using the same username and password

We are a school trying to connect with more than 8 simultaneous users, using the same username and password, when dialing user No. 9, user No. 1 wiil be removed? The pro… (read more)

We are a school trying to connect with more than 8 simultaneous users, using the same username and password, when dialing user No. 9, user No. 1 wiil be removed? The problem does not occur with "Internet Explorer or Chrome, what do I do?" Bjarne IT support, KonTiki school bjarne.irlind at kontiki-skolen dk mobil tlf: + ....

Asked by EgoBjarne 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to verify account when logging in to Firefox Account

Hi, can you help...? I am trying to login to my Firefox Account with an email address which was for a previous company I worked for. I remember the password to login bu… (read more)

Hi, can you help...?

I am trying to login to my Firefox Account with an email address which was for a previous company I worked for.

I remember the password to login but Firefox is asking me to verify my account by responding to the email, which I no longer have access to. How can I get access back to my bookmarks again or are they lost in space forever? ;-)

Hopefully Mozilla support can help.

Asked by richiepz 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

How long would it take changes made to bookmarks on one device to sync and be reflected on another device? (same Mozilla account signed in on both devices)

I changed a couple names of my bookmarked pages so that it would shorten the pop-up menus and sub-pop-up menus that appear whenever I hover over different folders of "Boo… (read more)

I changed a couple names of my bookmarked pages so that it would shorten the pop-up menus and sub-pop-up menus that appear whenever I hover over different folders of "Bookmarks" I've saved. I'm seeing those changes reflected on the device on which I made them but not on my other computer where I'm also signed in to the same Mozilla account.

Any idea why those changes aren't syncing and being reflected across all my devices? Or... how long do such changes typically take to sync?

Thanks! -Nate

Asked by illumiNate 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do I restore data that was saved into local storage if I manually deleted it?

I had saved up a month's worth of data on mozilla's local storage till recently when I cleared history but accidentally ended up clearing the local storage in the process… (read more)

I had saved up a month's worth of data on mozilla's local storage till recently when I cleared history but accidentally ended up clearing the local storage in the process. I choose everything now all my data is gone. It was very sensitive and important. I would really love to know if there is any way, any way at all that I could recover this data. Please anyone

Asked by leewel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

In firefox only Zynga will not close unless i use task Manager can anyone help me to fix it?

I prefer to use my Mozilla browser. however whenever I use it to play Farmville 2 through Facebook or Zynga==it loads fine but when I go to close it, it won't close unle… (read more)

I prefer to use my Mozilla browser. however whenever I use it to play Farmville 2 through Facebook or Zynga==it loads fine but when I go to close it, it won't close unless I close it with Task Manager, This is only on my computer, If I use another browser on this computer it works fine. If I use another computer it also works fine, Can you ell me what I need to do to get the websites to close correctly? Thank you

Asked by farmerhugh 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

How to stop Microsoft from messing with my Windows 10 installation of FireFox

There are news reports that Microsoft has implement a patch that interferes with use of FireFox. I don't want to install any Microsoft Windows 10 updates that implement… (read more)

There are news reports that Microsoft has implement a patch that interferes with use of FireFox. I don't want to install any Microsoft Windows 10 updates that implements this annoying nonsense. Is Monzilla going to provide a patch to disable this JUNKWARE! I'm trying to avoid installing any MS Patch that implement this junk... Does anyone know the patch number where they implement this annoyance?

Asked by rjh279 1 year ago

Last reply by user633449 1 year ago